Hard Disk not showing on PC

[David1166]

New to this so if there is a better place for this thread or I am doing it wrong please let me know.

I have just recently built my first PC and upon completion had issue with the hard drive (Toshiba P300) not showing up anywhere on the PC (in bios / device manager / this pc). I sent it back and got a cheap older one for the time being which works fine and then picked up another one (Seagate Skyhawk) which also will not show up anywhere on the PC. Has anyone got any idea what might be wrong? Seems a bit unbelievable that both brand new drives would both be dead on arrival and the cheap older one I got was fine somehow. Thanks in advance for any help given.

[Bastet]

It might not be formatted for Windows or it requires initialising.
Does/did it show in diskpart?
Open powershell with admin & enter:
diskpart
list disk
select disk X (where x is the number of the problem drive).
clean (this will remove everything on the drive).
exit & close powershell.

Go to drive management & it should ask you to initialise the drive, allow this & then you should be able to format it.

[David1166]

I haven’t tried this yet but I will now. I can’t imagine it will show up here though as BIOS cannot even detect the hardware

[David1166]

I have just tried this and as I thought the disk does not show up here at all. Only 2 disk are listed which are the m.2 ssd and the older, smaller hdd that has been working throughout

[jmarket]

Can you take a screenshot of your Disk management screen? Should be something like this

[ATTACH type=“full”]6392[/ATTACH]

[David1166]

as you can see from this the 3rd drive I am looking for simply does not exist

[Evan_Omo]

Hi,

Does the hard drive show up in your motherboards BIOS? Have you tried swapping SATA cables or SATA ports on the motherboard and see if that allows the drive to be recognized?

[David1166]

I have tried both and neither allows it to be recognised. It was the same with the other new hard drive I bought but not with the older 2nd hand one for some reason

[Evan_Omo]

Does the effected hard drive get recognized in another computer?

[David1166]

Nope the exact same as here it doesn’t show up anywhere

[Evan_Omo]

Then that hard drive is faulty and will need to be replaced. You can try using a USB to SATA converter and try seeing if the hard drive works in that configuration but other than that there isn’t anything else you can do from your end.

[David1166]

Then that hard drive is faulty and will need to be replaced. You can try using a USB to SATA converter and try seeing if the hard drive works in that configuration but other than that there isn’t anything else you can do from your end.

Ok thanks for the help

[Evan_Omo]

You are welcome.