Pc problem

[phillpower2]

Sorry for the delay, the wife is a key worker but doesn`t drive so needs to be dropped of and picked up from work.

Good catch on the integrated graphics but curious as to who disabled the setting in the first place, alive or dead when a GPU is detected in the a PCI-E slot the BIOS by default disable the MBs video ports, not all MB have the BIOS option to disable this setting but when they do have it only a person looking at the computer can disable it.

The GPU may well have expired but something else may have brought about it demise, two common causes being OCd too far and a flaky PSU.

Looking at the info in your OP you have a 550W Antec PSU, Antec made some great gaming quality PSUs years back but have not done so for a good few years and the lines going across the screen can be caused by the GPU having a power problem.

Can you tell us the model name and number of the PSU and how old it is, one of their PSUs labelled as 550W could only actually produce 384W when out of the box new which you would never expect from such a brand.

[3spirit]

All it’s says on the psu is antec truepower classic 550w continuous power
I think it’s this one Antec True Power 550 W 80 Plus Gold Power Supply Unit - Black : Amazon.co.uk: Computers & Accessories

[phillpower2]

That is one of the good ones but you missed telling us how old it is, released in 2014 with a five year warranty so depending on the amount of use it has and when it was purchased the PSU cold be tired.

Can you do the following and post the screenshots with the next update;

Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

http://artellos.geekstogo.com/speedfan.png

(this is a screenshot from a vista machine)

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[3spirit]

Okay, out at the moment but will post results back later

[phillpower2]

And how old the PSU is

[3spirit]

psu is around 4/5 years old

[phillpower2]

Can you repeat the HWMonitor steps but this time only use the steps that were provided in my reply #48 and be sure to provide all of the info, HWMonitor is normally two pages.

For the PSU, 4yrs is fine, 5yrs consider replacing it soon, especially as you cannot remember how old it is.

[3spirit]

[ATTACH type=“full”]6090[/ATTACH][ATTACH type=“full”]6091[/ATTACH]

[phillpower2]

Temps look ok but there are some odd looking voltages, some important voltage readings that are missing and there is high CPU usage for a computer that is not under any load.

Has this computer been overclocked at all.

Restart the computer and check the temperatures/voltages in the BIOS, no screenshot is required just make a note of the temperatures, the DRAM voltages and the +3.3V, +5V and the +12V rails on the PSU and post them with your next reply.

NB: BIOS voltage readings.

The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does most often suggest a power/PSU problem.

[3spirit]

Dram voltage 1.512
vCore 1.044
VRIN 1.728
+3.3 v = 3.334
+5v = 5.1
+12v = 12.168
CPU temp 35 c

[phillpower2]

Has this computer been overclocked at all.

[3spirit]

No it hasn’t been overclocked

[phillpower2]

Those readings look ok and no OCing so lets check to see if there is anything that would explain the high CPU usage that we could see in your reply #51;

Download Process Explorer which you can obtain from here

Save it to your desktop then run it (Vista or Win7 - right click and Run as Administrator).

View, Select Column, check Verified Signer, OK

Options, Verify Image Signatures

Click twice on the CPU column header to arrange things by CPU usage, this will put the services with the highest CPU usage at the top of the log.

Wait a minimum of a minute then grab a screenshot and attach it to your next reply for us

[3spirit]

[ATTACH type=“full”]6159[/ATTACH]

[phillpower2]

There is still high CPU usage but we can see a lot of programs running that are each using up resources, this is all adding up and tbh none of these programs should have been installed while we are trying to help you with this + one of the things that you have installed is a nightmare and should never been installed at all.

Can I ask why you you installed Avast, Windows own Defender is better and unlike Avast it is not a resource hog and it does not cause conflicts or problems with internet connectivity.

Other things that should not have been installed include;

Discord.
MBAM
Razer
WinRar

We are trying to help you from afar but unfortunately it is being made more difficult by you going off and doing things on your own, none of the afore mentioned programs should have been installed as with the exception of WinRar all the others are known to cause problems with the three worst offenders being Avast - Discord - Razer.

As we have resolved the problems in your OP we can mark your thread as being solved and leave things as they are if you wish.