monitor going black randomly (pc stays on)

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  • rvcubing
    PCHF Member
    • Mar 2020
    • 12

    #1

    monitor going black randomly (pc stays on)

    I’m having a problem with my monitor going black everytime i try to play any game, or do something that takes up a little bit of work.

    My monitor is connected to my gpu, and whever the monitor goes off, it says that there is no video input but there was input while i was able to use it.

    The rest of the PC still remains running and the fans on my gpu switch on and run which it doesnt before cause it wasnt hot enough.

    I used to have this problem with the monitor switching off by just logging inot windows and goign off after 30 seconds.

    Now its able to go a but longer but idk why.

    Ive already Deleted and downloaded new drivers, got a replacement on my GPU, RAM, and PSU.

    I treid reinstalling windows, and using the PC with minimum items.

    Hopefully, we can come up with some solutions.

    Here are my Specs:

    Mobo: AsRock B450m Pro4-F

    CPU: Ryzen 5 1600 AF

    GPU: XFX RX 570

    Ram: Corsair Vengence 16GB (2x8gb)

    PSU: Corsair CV650

    Pci-e: TP-link AC1300 wifi card

    Storage: WD Blue 500GB Sata SSD

    Monitor: HP Pavillion 22cwa (HDMI)

    Other: Giixer Keyboard and Mouse

    Audio: Labtec Speakers
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Sounds like a GPU issue..

    Download this and run… Download Speccy | Find your computer specs, free!

    To post… CCleaner Support Community

    Comment

    • rvcubing
      PCHF Member
      • Mar 2020
      • 12

      #3
      Originally posted by vger
      Hello

      Sounds like a GPU issue..

      Download this and run… Download Speccy | Find your computer specs, free!

      To post… CCleaner Support Community
      Hi, thanks for answering,

      do you what what kind of specific problem it could be?
      Also could it be fixed by getting a new gpu?
      What will cleaner do to help?

      I really want to wrap my head around all this new computer stuff. Sorry if there are too many questions.
      Thanks

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8977

        #4
        If you know the specific issue then yes.. The card could be over heating,Speccy might show this when you post that log.

        Comment

        • rvcubing
          PCHF Member
          • Mar 2020
          • 12

          #5
          Originally posted by vger
          If you know the specific issue then yes.. The card could be over heating,Speccy might show this when you post that log.
          I’ve been monitoring my gpu temp through the driver and highest it’s gone is 60 degrees

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8977

            #6
            Ok it is a bit high..Please post the Speccy log.

            Comment

            • rvcubing
              PCHF Member
              • Mar 2020
              • 12

              #7
              Originally posted by vger
              Ok it is a bit high..Please post the Speccy log.
              Okay will do

              Comment

              • rvcubing
                PCHF Member
                • Mar 2020
                • 12

                #8
                Originally posted by vger
                Ok it is a bit high..Please post the Speccy log.
                Here’s the link to Speccy:


                Do I need to do it during high performance though? or just normal usage?

                Comment

                • veeg
                  PCHF Director
                  • Jul 2016
                  • 8977

                  #9
                  The cpu is running hot,i would check that cpu fan. If this is just a normal usage when you ran Speccy…that cpu temp needs to be taken care of..

                  Comment

                  • rvcubing
                    PCHF Member
                    • Mar 2020
                    • 12

                    #10
                    Originally posted by vger
                    The cpu is running hot,i would check that cpu fan. If this is just a normal usage when you ran Speccy…that cpu temp needs to be taken care of..
                    I am using stock cooler right now. I don’t have case fans though, would I be okay to just get case fans or do I need another cpu fan?

                    Comment

                    • rvcubing
                      PCHF Member
                      • Mar 2020
                      • 12

                      #11
                      Originally posted by vger
                      The cpu is running hot,i would check that cpu fan. If this is just a normal usage when you ran Speccy…that cpu temp needs to be taken care of..
                      What can I do to help with the CPU temp?

                      Comment

                      • veeg
                        PCHF Director
                        • Jul 2016
                        • 8977

                        #12
                        If you are comfortable going inside your pc.. Check cpu fan,if the cooler is suppose to cool that too,there may not be enough air moving around inside the case . Make sure the heat sink is clean. Depending on the age of the pc it may be a possibility that new paste may need to applied to the cpu. Also you may have to consider adding a case fan.

                        Comment

                        • rvcubing
                          PCHF Member
                          • Mar 2020
                          • 12

                          #13
                          Originally posted by vger
                          If you are comfortable going inside your pc.. Check cpu fan,if the cooler is suppose to cool that too,there may not be enough air moving around inside the case . Make sure the heat sink is clean. Depending on the age of the pc it may be a possibility that new paste may need to applied to the cpu. Also you may have to consider adding a case fan.
                          Okay, it’s a newly built pc, there there are no dust buildup anywhere, the stock cooler had thermal paste on it. I guess I might just be airflow then. Am I right?

                          Comment

                          • veeg
                            PCHF Director
                            • Jul 2016
                            • 8977

                            #14
                            Very well could be…bad air flow always causes issues..

                            Comment

                            • rvcubing
                              PCHF Member
                              • Mar 2020
                              • 12

                              #15
                              Originally posted by vger
                              Very well could be…bad air flow always causes issues..
                              I just downloaded the new Cod game. It ran and the pc still hit 102 degrees and went off. I had a huge fan in front of the pc at the time to cool things but it still didn’t work. Here’s a pic. Could there be something else wrong still?

                              Comment

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