Something wrong with my computer

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  • gwwgccg
    PCHF Member
    • Feb 2020
    • 2

    #1

    Something wrong with my computer

    Yestarday my computer worked just fine but today something happend to him and he turns on but retarts.
    So what happend was that I just updated my windows and suddenly the screen got stuck on 70%. So I tried restarting but after that whats happening is that I see my screen turn on (Like I see all the Lenova stuff I have a leona monitor) and suddenly the screen becomes black and then it happens again. I have no idea what might be the problem, I tried replaceing the RAM’s but it didn’t help.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10697

    #2
    it’s never a good thing to interrupt a Windows Update - but hey, sometimes you have to.
    sounds like it is stuck in an update loop.

    two options are to reloads Windows from scratch or as a repair install.

    as the PC starts, do you see the Windows splash screen indicating Windows is loading?
    if not the next bit may be tricky but try any way.

    as the PC starts and you hopefully see the Windows logo, hold in the power button to force it off.
    turn it back on, and repeat the previous step.
    do that 3 or 4 times and Windows will automatically initiate the ASO (Advanced Startup Option) menu, where you can reset the PC, restore from an image if you took one or go back to a pprevious restore point before the update.

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    • gwwgccg
      PCHF Member
      • Feb 2020
      • 2

      #3
      Originally posted by Bruce
      it’s never a good thing to interrupt a Windows Update - but hey, sometimes you have to.
      sounds like it is stuck in an update loop.

      two options are to reloads Windows from scratch or as a repair install.

      as the PC starts, do you see the Windows splash screen indicating Windows is loading?
      if not the next bit may be tricky but try any way.

      as the PC starts and you hopefully see the Windows logo, hold in the power button to force it off.
      turn it back on, and repeat the previous step.
      do that 3 or 4 times and Windows will automatically initiate the ASO (Advanced Startup Option) menu, where you can reset the PC, restore from an image if you took one or go back to a pprevious restore point before the update.
      The problem is I don’t even see the windows logo. It’s just my screen logo and if I hold it to power off it just turns off and nothing special happens.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10697

        #4
        in that case, my next suggestion is to use a USB or DVD with the Windows image on it and reload via that method.
        during that process it offers the choice to fresh install or keep personal files and just reload windows.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15206

          #5
          Any update gwwgccg?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Thread closed due to lack of feedback from the OP.

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