Having issues with my GPU not working properly.

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  • kvothenor
    PCHF Member
    • Feb 2020
    • 6

    #1

    Having issues with my GPU not working properly.

    specs:
    Gigabyte X570 AORUS PRO
    AMD Ryzen 5 3600X 6-Core Processor
    NVIDIA Geforce GTX 1070
    2x - Samsung SSD 970 EVO plus 500 GB

    Everything is basically new(changed 2 months ago) except for GPU.

    What started happening this last week is that the screens would lose signal every now and then turning black, then come back after a second or two. I didnt have time to look at it, and it wasn’t a big issue. But now its happening just from having youtube up, also the picture starts stuttering(also sound stuttering is a problem). Now today the pc would turn itself off if I have two youtube windows up.

    Things I noticed:
    GPU fans not running, even when I ran 2 windows of video at once, It would rather run at about 40% and then turn itself off after starting to lag more and more. The temperature didnt raise very high either(under 50 celcius).

    So the problem is obvious for me the GPU. Anyone have any potential solutions or similar problems?
  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15205

    #2
    Welcome to PCHF kvothenor,

    Can you post the brand and model name or number of the PSU for us.

    The fans on the GPU are thermally controlled and should only speed up when things are getting hot and as soon as things cool down they should slow down or in some cases they will completely stop.

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    • kvothenor
      PCHF Member
      • Feb 2020
      • 6

      #3
      Corsair RM750x, 750W PSU

      Comment

      • kvothenor
        PCHF Member
        • Feb 2020
        • 6

        #4
        I have an older power supply, and a gpu I can try when I get home.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Good news that you have a spare GPU and PSU to test with but before swapping either component out I suggest that you do the following checks first, the problem could be either a loose connection from the PSU to your hardware or a poor contact between one of the memory sticks or the GPU and their respective slots on the MB.

          Disconnect and reconnect the 24-pin ATX main power connector, the 8-pin ATX 12V power connector and the 4-pin ATX 12V power connector at both the MB and PSU sockets, be firm but do not apply too much pressure when pressing them into the MB sockets.

          Reseat each stick of RAM to make sure that they have a good/clean connection in the slots, do the same with the GPU - try the other PCI-E slot as well if you need to.

          Try one stick of RAM at a time and by inserting them into each one of the four slots.

          Less likely but still needs to be checked, the video cable from the GPU to the screen, loose or damaged, try another cable if you can.

          If no change after doing the above, test your PSU to make sure that it is not that which is powering up/down, use the method in the Corsair video here no need to even connect a chassis fan to the PSU.

          Comment

          • kvothenor
            PCHF Member
            • Feb 2020
            • 6

            #6
            So I tried the pc today, and the issues seems to be gone. I managed to play 4 youtube videos while playing counter-strike. The fans also turned on when I passed 55 degrees celcius.
            I also ran a benchmark test, and the results were within a few percentages of what I had before.
            I did install a new driver yesterday for the GPU, that might have fixed the issue. But I have a feeling that the problem will return. What are your thoughts?

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Not one to speculate so can`t say as to any “possible” cause as the answer would be totally unfounded.

              Good news that things appear to be back to normal and while they are I would suggest that you create a new system restore point for the now stable settings.

              We can leave your thread open for a few days just in case you need to come back, good luck meanwhile and thanks for the update (y)

              Comment

              • kvothenor
                PCHF Member
                • Feb 2020
                • 6

                #8
                Thank you very much for the reply and help! I created a restore point just in case, thank you!
                Really appreciate the help. I will close the thread monday evening if everything still works fine!

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15205

                  #9
                  You are welcome and thanks kvothenor (y)

                  Comment

                  • kvothenor
                    PCHF Member
                    • Feb 2020
                    • 6

                    #10
                    Issue has come back mildly, screens turn off every now and then.

                    I am currently downloading a game, maybe this is what made the issue come back.

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15205

                      #11
                      How are things going kvothenor?

                      Comment

                      • phillpower2
                        PCHF Administrator
                        • Sep 2016
                        • 15205

                        #12
                        Any update for us? This thread will be closed if not replied to within 48hrs.

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