PC randomly just stops responding.

[biggoot112]

I couldnt think of a title for the post so i said that. I am bad at describing stuff so ill do my best:
While im doing anything on my pc, playing games, doing work, doesnt matter what, the monitors will stop displaying correctly and just go a solid color (the color changes every time). During the time that this happens i am unable to hear anything from my headphones. The only way I can fix it is to totally restart my pc.

I am no tech expert, an ant probably knows more about my pc than me, but i really dont think this is a monitor issue because I would still be getting audio if it was. I would include pc specs and stuff but i have no ******* clue whats in my pc or even how to see that stuff. All i know is that its a rebuilt thats 4-5 years old and was given to me by a friend who I am no longer in contact with. I have no clue whats causing this and I would really appreciate some help.

[veeg]

Hello

When is the last time you clean the inside of the case out from dust ..etc?

Download this and install and then run… Download Speccy | Find your computer specs, free!

Then post those logs… Download Speccy | Find your computer specs, free!

@Bruce

[Bruce]

yep, with vger so far with this one.
sounds like a dust build-up issue.

no offence biggoot, but by your own admission, I’m assuming your lack of PC knowledge probably extends to no maintenance on the PC.
if so, remove the side cover and blow it out with an air compressor or can of compressed air.
pay special attention to anything with a fan, but in general, hitting every surface with a blast of air.
you’ll get people warning you not to directly blast the fans as it makes them exceed their RPM limits. that may be true but I’ve never had any negative outcomes from blasting all the PC’s I’ve serviced over the years with the trusty garage air compressor.

i would then remove the memory chips and graphics card (if present) and wipe their contacts and motherboard slots.
but you need a little savvy on that front, so try the air blasting first.

[veeg]

If you use a shop air compressor,make sure the airline has a line air drier ,this keeps any moisture off the pc hardware.. Canned compressed air is a good way to go .

[biggoot112]

Hello

When is the last time you clean the inside of the case out from dust ..etc?

Download this and install and then run… Download Speccy | Find your computer specs, free!

Then post those logs… Download Speccy | Find your computer specs, free!

@Bruce

It has been around 6-9 months since I last did a dust cleaning on the pc. when I get home later ill install the thing. Thank you guys. Im pretty much disabled when it comes to my pc so i appreciate the help.

[biggoot112]

Ok so I did the Speccy stuff

Operating System
Windows 10 Home 64-bit
CPU
Intel Core i5 6402P @ 2.80GHz 38 °C
Skylake 14nm Technology
RAM
8.00GB Dual-Channel Unknown (15-15-15-36)
Motherboard
MSI B150M BAZOOKA (MS-7982) (U3E1) 43 °C
Graphics
DELL SE198WFP (1440x900@60Hz)
FPD TV (1920x1080@29Hz)
4096MB ATI Radeon RX 480 Graphics (Gigabyte) 48 °C
Storage
931GB TOSHIBA DT01ACA100 (SATA ) 33 °C
Optical Drives
HL-DT-ST DVDRAM GH24NSC0
Audio
Sennheiser Communication Audio

[phillpower2]

Any update for us?

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.