PC Hang i don't know why

[feralxan]

Hello everyone, I want to ask, about the problem on my computer,
lately my computer is having problems like:
[ol]
[li]Hang that is followed by of hdd like sound (click) and then followed with sound like a fan spinning fast dihdd[/li][li]Getting the bluescreen “Ram management”, when I try to download the game on steam, or turn on android emulator.[/li][/ol]
Once I’m googling, the problem is in my powersupply, which is starting to be less performance.
my computer spec:

• Processor: AMD A8-7650K Radeon R7, 10 Compute Cores 4C+6G (4 CPUs), ~3.3GHz
• Motherboard: FM2A68M-DG3+
• Ram: 4GB x 2 DDR3
• HDD: Seagate ST1000DM010-2EP102 1TB 7.2K RPM
• VGA: Onboard AMD Radeon™ R7 Graphics 2GB
• PSU: Gaming Imperion P500 550 w
  The question is:
  What is the problem on my pc?

[Rustys]

Hang that is followed by of hdd like sound (click) and then followed with sound like a fan spinning fast dihdd

From what you have described you HDD is doing what is called the Click of Death

First thing to do is BACK UP important data onto an external drive.
Document, pictures etc…

Next thing would be replace the drive I would suggest a Solid State Drive they are faster and no moving parts.

What is the system being used for?
Depending on what the system is used for would also look into upgrading the RAM.

How old is the system?

Once I’m googling, the problem is in my powersupply, which is starting to be less performance.

@phillpower2 can make suggestions on the power supply information.

[feralxan]

How old is the system?

I bought this PC 1 year ago

[phillpower2]

Seagate HDDs are notoriously bad these days, they don`t like the heat or being overly full of data and using a poor quality PSU will only aggravate things.

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

Getting the bluescreen “Ram management”, when I try to download the game on steam, or turn on android emulator.

You need an add on GPU and a new PSU, integraated video chips are ok for office type work but no good for gaming, post a link to a place that you are able to purchase from and we will be happy to take a look and make some suggestions.

It is strongly advised that you do not attempt to do any gaming while the present PSU is still in place, you risk ruining the whole system should it happen to go bang, see info in the attachment below;

[feralxan]

Seagate HDDs are notoriously bad these days, they don`t like the heat or being overly full of data and using a poor quality PSU will only aggravate things.

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

i give you the SS

[feralxan]

and just now I asked my friend, he recommended “Cooler Master MWE 450”, is it enough for gaming and video rendering?

[phillpower2]

The HDD looks all good so you are looking at an add on GPU + the appropriate PSU to provide the system with clean and stable power.

Cooler Master are on the avoid list and me personally would not use one as a doorstop.

Can I ask that you do not quote every reply, it really does not help any and just makes for unnecessary reading, thanks.

[Rustys]

What is the system being used for?
Depending on what the system is used for would also look into upgrading the RAM.

Lets also go ahead and run a check disk on the HDD

[COLOR=rgb(243, 121, 52)] Run CHKDSK using Command Prompt

To post the results for the Check Disk for Windows 8 and 10

Press Windows Key + X
Select Event Viewer
On the left expand the Windows Log folder
Now Select Applications (may take it a few to load)
In the middle looking under Source scroll down the list looking for Wininit
Click on that and on the far right click on Copy then Copy Details as Text
Now in this thread just paste the information
Right click with the mouse and select paste
or
Press the Ctrl Key + V[/COLOR]

[feralxan]

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 02/09/2019 15:27:36
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: FeralXan-PC
Description:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure …
250880 file records processed.

File verification completed.
9607 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage …
25661 reparse records processed.

Index entry f_000072 of index $I30 in file 0x9748 points to unused file 0x554b.
Deleting index entry f_000072 in index $I30 of file 9748.
Index entry f_000074 of index $I30 in file 0x9748 points to unused file 0x5554.
Deleting index entry f_000074 in index $I30 of file 9748.
Index entry f_000076 of index $I30 in file 0x9748 points to unused file 0x555c.
Deleting index entry f_000076 in index $I30 of file 9748.
Index entry 01DF80~1 of index $I30 in file 0xe750 points to unused file 0xb825.
Deleting index entry 01DF80~1 in index $I30 of file E750.
Index entry 0A8EE3~1 of index $I30 in file 0xe750 points to unused file 0xb83c.
Deleting index entry 0A8EE3~1 in index $I30 of file E750.
Index entry 1F8AA4~1 of index $I30 in file 0xe750 points to unused file 0xb7fe.
Deleting index entry 1F8AA4~1 in index $I30 of file E750.
Index entry 20725E~1 of index $I30 in file 0xe750 points to unused file 0xb827.
Deleting index entry 20725E~1 in index $I30 of file E750.
The file reference 0x500000000056ee of index entry 381999~1 of index $I30
with parent 0xe750 is not the same as 0x4f0000000056ee.
Deleting index entry 381999~1 in index $I30 of file E750.
Index entry 41213B~1 of index $I30 in file 0xe750 points to unused file 0xb830.
Deleting index entry 41213B~1 in index $I30 of file E750.
Index entry 4E6C40~1 of index $I30 in file 0xe750 points to unused file 0xb842.
Deleting index entry 4E6C40~1 in index $I30 of file E750.
Index entry 541D95~1 of index $I30 in file 0xe750 points to unused file 0xb817.
Deleting index entry 541D95~1 in index $I30 of file E750.
Index entry 54E1A8~1 of index $I30 in file 0xe750 points to unused file 0xb7ec.
Deleting index entry 54E1A8~1 in index $I30 of file E750.
The file reference 0x390000000056ef of index entry 621F26~1 of index $I30
with parent 0xe750 is not the same as 0x380000000056ef.
Deleting index entry 621F26~1 in index $I30 of file E750.
Index entry 6883CB~1 of index $I30 in file 0xe750 points to unused file 0xb7d5.
Deleting index entry 6883CB~1 in index $I30 of file E750.
Index entry 8a7e4075292f89c1_0 of index $I30 in file 0xe750 points to unused file 0xb804.
Deleting index entry 8a7e4075292f89c1_0 in index $I30 of file E750.
Index entry 8A7E40~1 of index $I30 in file 0xe750 points to unused file 0xb804.
Deleting index entry 8A7E40~1 in index $I30 of file E750.
Index entry 93316dfe78394917_0 of index $I30 in file 0xe750 points to unused file 0xb7f9.
Deleting index entry 93316dfe78394917_0 in index $I30 of file E750.
Index entry 93316D~1 of index $I30 in file 0xe750 points to unused file 0xb7f9.
Deleting index entry 93316D~1 in index $I30 of file E750.
Index entry A41CB3~1 of index $I30 in file 0xe750 points to unused file 0xb834.
Deleting index entry A41CB3~1 in index $I30 of file E750.
Index entry C537A0~1 of index $I30 in file 0xe750 points to unused file 0xb7e3.
Deleting index entry C537A0~1 in index $I30 of file E750.
Index entry CA21FE~1 of index $I30 in file 0xe750 points to unused file 0xb7f0.
Deleting index entry CA21FE~1 in index $I30 of file E750.
Index entry CE0E6B~1 of index $I30 in file 0xe750 points to unused file 0xb815.
Deleting index entry CE0E6B~1 in index $I30 of file E750.
Index entry D8BAB9~1 of index $I30 in file 0xe750 points to unused file 0xb7e8.
Deleting index entry D8BAB9~1 in index $I30 of file E750.
Index entry E38F7F~1 of index $I30 in file 0xe750 points to unused file 0xb7e2.
Deleting index entry E38F7F~1 in index $I30 of file E750.
Index entry E42E84~1 of index $I30 in file 0xe750 points to unused file 0xb836.
Deleting index entry E42E84~1 in index $I30 of file E750.
Index entry E8E27A~1 of index $I30 in file 0xe750 points to unused file 0xb7d6.
Deleting index entry E8E27A~1 in index $I30 of file E750.
Index entry EADE14~1 of index $I30 in file 0xe750 points to unused file 0xb7f3.
Deleting index entry EADE14~1 in index $I30 of file E750.
Index entry EB83CC~1 of index $I30 in file 0xe750 points to unused file 0xb83f.
Deleting index entry EB83CC~1 in index $I30 of file E750.
Index entry febf1fa7e8980a53_0 of index $I30 in file 0xe750 points to unused file 0xb7fd.
Deleting index entry febf1fa7e8980a53_0 in index $I30 of file E750.
Index entry FEBF1F~1 of index $I30 in file 0xe750 points to unused file 0xb7fd.
Deleting index entry FEBF1F~1 in index $I30 of file E750.
Unable to locate the file name attribute of index entry DFBE70~1
of index $I30 with parent 0x27215 in file 0x317.
Deleting index entry DFBE70~1 in index $I30 of file 27215.
334114 index entries processed.

Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file DFBE70~1 (317) into directory file 27215.
4 unindexed files scanned.

1 unindexed files recovered to original directory.
CHKDSK is recovering remaining unindexed files.
3 unindexed files recovered to lost and found.

Lost and found is located at \found.002

25661 reparse records processed.

Stage 3: Examining security descriptors …
Cleaning up 84 unused index entries from index $SII of file 0x9.
Cleaning up 84 unused index entries from index $SDH of file 0x9.
Cleaning up 84 unused security descriptors.
Security descriptor verification completed.
41618 data files processed.

CHKDSK is verifying Usn Journal…
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data …
250864 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters …
25691713 free clusters processed.

Free space verification is complete.
Correcting errors in the master file table’s (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

153065199 KB total disk space.
49863620 KB in 161762 files.
105620 KB in 41621 indexes.
0 KB in bad sectors.
329107 KB in use by the system.
65536 KB occupied by the log file.
102766852 KB available on disk.

  4096 bytes in each allocation unit.

38266299 total allocation units on disk.
25691713 allocation units available on disk.

Internal Info:
00 d4 03 00 7f 1a 03 00 48 dd 05 00 00 00 00 00 …H…
a3 00 00 00 9a 63 00 00 00 00 00 00 00 00 00 00 …c…

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:



1001
0
4
0
0
0x80000000000000

6531


Application
FeralXan-PC




Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure …
250880 file records processed.

File verification completed.
9607 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage …
25661 reparse records processed.

Index entry f_000072 of index $I30 in file 0x9748 points to unused file 0x554b.
Deleting index entry f_000072 in index $I30 of file 9748.
Index entry f_000074 of index $I30 in file 0x9748 points to unused file 0x5554.
Deleting index entry f_000074 in index $I30 of file 9748.
Index entry f_000076 of index $I30 in file 0x9748 points to unused file 0x555c.
Deleting index entry f_000076 in index $I30 of file 9748.
Index entry 01DF80~1 of index $I30 in file 0xe750 points to unused file 0xb825.
Deleting index entry 01DF80~1 in index $I30 of file E750.
Index entry 0A8EE3~1 of index $I30 in file 0xe750 points to unused file 0xb83c.
Deleting index entry 0A8EE3~1 in index $I30 of file E750.
Index entry 1F8AA4~1 of index $I30 in file 0xe750 points to unused file 0xb7fe.
Deleting index entry 1F8AA4~1 in index $I30 of file E750.
Index entry 20725E~1 of index $I30 in file 0xe750 points to unused file 0xb827.
Deleting index entry 20725E~1 in index $I30 of file E750.
The file reference 0x500000000056ee of index entry 381999~1 of index $I30
with parent 0xe750 is not the same as 0x4f0000000056ee.
Deleting index entry 381999~1 in index $I30 of file E750.
Index entry 41213B~1 of index $I30 in file 0xe750 points to unused file 0xb830.
Deleting index entry 41213B~1 in index $I30 of file E750.
Index entry 4E6C40~1 of index $I30 in file 0xe750 points to unused file 0xb842.
Deleting index entry 4E6C40~1 in index $I30 of file E750.
Index entry 541D95~1 of index $I30 in file 0xe750 points to unused file 0xb817.
Deleting index entry 541D95~1 in index $I30 of file E750.
Index entry 54E1A8~1 of index $I30 in file 0xe750 points to unused file 0xb7ec.
Deleting index entry 54E1A8~1 in index $I30 of file E750.
The file reference 0x390000000056ef of index entry 621F26~1 of index $I30
with parent 0xe750 is not the same as 0x380000000056ef.
Deleting index entry 621F26~1 in index $I30 of file E750.
Index entry 6883CB~1 of index $I30 in file 0xe750 points to unused file 0xb7d5.
Deleting index entry 6883CB~1 in index $I30 of file E750.
Index entry 8a7e4075292f89c1_0 of index $I30 in file 0xe750 points to unused file 0xb804.
Deleting index entry 8a7e4075292f89c1_0 in index $I30 of file E750.
Index entry 8A7E40~1 of index $I30 in file 0xe750 points to unused file 0xb804.
Deleting index entry 8A7E40~1 in index $I30 of file E750.
Index entry 93316dfe78394917_0 of index $I30 in file 0xe750 points to unused file 0xb7f9.
Deleting index entry 93316dfe78394917_0 in index $I30 of file E750.
Index entry 93316D~1 of index $I30 in file 0xe750 points to unused file 0xb7f9.
Deleting index entry 93316D~1 in index $I30 of file E750.
Index entry A41CB3~1 of index $I30 in file 0xe750 points to unused file 0xb834.
Deleting index entry A41CB3~1 in index $I30 of file E750.
Index entry C537A0~1 of index $I30 in file 0xe750 points to unused file 0xb7e3.
Deleting index entry C537A0~1 in index $I30 of file E750.
Index entry CA21FE~1 of index $I30 in file 0xe750 points to unused file 0xb7f0.
Deleting index entry CA21FE~1 in index $I30 of file E750.
Index entry CE0E6B~1 of index $I30 in file 0xe750 points to unused file 0xb815.
Deleting index entry CE0E6B~1 in index $I30 of file E750.
Index entry D8BAB9~1 of index $I30 in file 0xe750 points to unused file 0xb7e8.
Deleting index entry D8BAB9~1 in index $I30 of file E750.
Index entry E38F7F~1 of index $I30 in file 0xe750 points to unused file 0xb7e2.
Deleting index entry E38F7F~1 in index $I30 of file E750.
Index entry E42E84~1 of index $I30 in file 0xe750 points to unused file 0xb836.
Deleting index entry E42E84~1 in index $I30 of file E750.
Index entry E8E27A~1 of index $I30 in file 0xe750 points to unused file 0xb7d6.
Deleting index entry E8E27A~1 in index $I30 of file E750.
Index entry EADE14~1 of index $I30 in file 0xe750 points to unused file 0xb7f3.
Deleting index entry EADE14~1 in index $I30 of file E750.
Index entry EB83CC~1 of index $I30 in file 0xe750 points to unused file 0xb83f.
Deleting index entry EB83CC~1 in index $I30 of file E750.
Index entry febf1fa7e8980a53_0 of index $I30 in file 0xe750 points to unused file 0xb7fd.
Deleting index entry febf1fa7e8980a53_0 in index $I30 of file E750.
Index entry FEBF1F~1 of index $I30 in file 0xe750 points to unused file 0xb7fd.
Deleting index entry FEBF1F~1 in index $I30 of file E750.
Unable to locate the file name attribute of index entry DFBE70~1
of index $I30 with parent 0x27215 in file 0x317.
Deleting index entry DFBE70~1 in index $I30 of file 27215.
334114 index entries processed.

Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file DFBE70~1 (317) into directory file 27215.
4 unindexed files scanned.

1 unindexed files recovered to original directory.
CHKDSK is recovering remaining unindexed files.
3 unindexed files recovered to lost and found.

Lost and found is located at \found.002

25661 reparse records processed.

Stage 3: Examining security descriptors …
Cleaning up 84 unused index entries from index $SII of file 0x9.
Cleaning up 84 unused index entries from index $SDH of file 0x9.
Cleaning up 84 unused security descriptors.
Security descriptor verification completed.
41618 data files processed.

CHKDSK is verifying Usn Journal…
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data …
250864 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters …
25691713 free clusters processed.

Free space verification is complete.
Correcting errors in the master file table’s (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.
No further action is required.

153065199 KB total disk space.
49863620 KB in 161762 files.
105620 KB in 41621 indexes.
0 KB in bad sectors.
329107 KB in use by the system.
65536 KB occupied by the log file.
102766852 KB available on disk.

  4096 bytes in each allocation unit.

38266299 total allocation units on disk.
25691713 allocation units available on disk.

Internal Info:
00 d4 03 00 7f 1a 03 00 48 dd 05 00 00 00 00 00 …H…
a3 00 00 00 9a 63 00 00 00 00 00 00 00 00 00 00 …c…

Windows has finished checking your disk.
Please wait while your computer restarts.

[Rustys]

Have to agree that show no bad sectors on the HDD
Do you have more than on HDD in the system or just then one?
When was the last time you made sure the fans and stuff were clear?

Other than that wait and see what @phillpower2 has to add.

[feralxan]

Do you have more than on HDD in the system or just then one?

yes, there is only one HDD for now, but if possible I will add another HDD 1 (320 GB) for boot

When was the last time you made sure the fans and stuff were clear?

I cleaned the fans and other parts on August 17th

[feralxan]

I think the problem is solved.
the problem with my PC is that the PSU is lacking in power.
now I use “PSU Enermax NAXN 500W - ENP500AGT” borrowed from my friend for a while, and when tested with 2 HDDs, there were no problems.
I’m saving money to buy a PSU U9

thanks to the admin for giving their response.

[phillpower2]

Thank you for letting us know that you no longer require assistance feralxan (y)

Use the links in my signature to help you choose the right PSU for your system before you make any purchase, if you do not plan on including an add on GPU in your PC a quality brand Bronze efficiency rated 500W PSU will do but if you do go for an add on GPU consider fitting a Gold efficiency rated, appropriate output PSU, ask here if you need any help with choosing a PSU when the time comes.

You are welcome btw