Monitors suddenly stopped working. Please help!

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  • Last-echo
    PCHF Member
    • Jul 2019
    • 2

    #1

    Monitors suddenly stopped working. Please help!

    I am using a dual monitor setup, with a computer that I have put together myself. I have tried using the tip that I’ve read about where you turn off the computer, power it off, unplug the monitors and after waiting a short while plug it back and turn the pc back on. But it didn’t do anything.. I have also tried to switch from the Displayport, to a HDMI on a single monitor but still not working.
    I have also considered that it may be my graphics card, though I do not think it’s broken. the LED on the GPU turns on, stays on for 3-4 seconds and turns off briefly before repeating it over and over again. as far as I am aware this has never happened before with the GPU.

    My graphics card is Gigabyte AMD Radeon RX 580 Gaming 8GB Graphics Card.
    If you guys got any sugestions, or want to know any other information, feel free to ask and I will do my best to answer.
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    It sounds like either the card has failed or there is a driver issue.. Please give us your complete pc spec’s,including the OS..

    @phillpower2 @Bruce

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      and while we wait for the specs, have you tried removing the RX580 and plugging a montior into the mobo video port instead?

      Comment

      • Last-echo
        PCHF Member
        • Jul 2019
        • 2

        #4
        OS:
        MICROSOFT FQC-09131 Windows 10 Pro - Licence - 1 licence ONLY - Download - 32/64-bit ESD - All Languages - (Software > Operating Systems) (64 Bit)

        Storage:
        x1 Samsung MZ-V7S1T0BW 970 EVO Plus 1 TB Solid State Drive
        x1 Seagate BarraCuda 2TB Desktop Hard Drive 3.5" 7200RPM 256MB Cache

        Power Suply:
        Corsair (CP-9020084-UK) RMi Series RM1000i ATX/EPS Fully Modular 80 PLUS Gold 1000W Power Supply Unit UK - Black

        Motherboard:
        ASUS X470 PRIME X470-PRO Motherboard - Black

        Memory:
        Corsair 163301 Vengeance LPX 32 GB (2 x 16 GB) DDR4 3200 MHz C16 XMP 2.0 High Performance Desktop Memory Kit, Black (32GB total)

        CPU:
        AMD Ryzen 7 2700 Processor with Wraith Spire RGB LED Cooler - YD2700BBAFBOX

        GPU:
        Gigabyte AMD Radeon RX 580 Gaming 8GB Graphics Card

        Case:
        NZXT H500i Black with Red Trim - Mid Tower Gaming PC Case, Upto ATX, CAM-Powered Smart Hub with RGB LED Strip, 2x 120mm Fan - CA-H500W-BR

        Monitors:
        x2 ASUS VZ27AQ 27 Inch Ultra-Slim WQHD 2560 x 1440 IPS Monitor - Silver

        Bellow I have take pictures of what the process of the LED lights turning on and off looks like. If you need any other info, feel free to ask.

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          Couple of things to tryl

          Make sure that all modular cables are securely connected.

          Reseat the RAM.

          Try the GPU in the other PCI-E slot.

          If none of the above helps, get your GPU tested or see if you can borrow one to test in your system, your processor does not have integrated grapics so the video ports on the MB will not give you a display.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            Any update Last-echo?

            Comment

            • phillpower2
              PCHF Administrator
              • Sep 2016
              • 15205

              #7
              Thread closed due to lack of feedback from the OP.

              Comment

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