i broke pin in jusb2 motherboard msi h310m gaming-plus / and then pc stop working! please any help

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  • kaso
    PCHF Member
    • Jul 2019
    • 3

    #1

    i broke pin in jusb2 motherboard msi h310m gaming-plus / and then pc stop working! please any help

    [ATTACH type=“full” alt=“4946”]4946[/ATTACH]
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Ok this is not good,it may be repairable or not..

    @phillpower2 @Bruce @Evan Omo

    Comment

    • kaso
      PCHF Member
      • Jul 2019
      • 3

      #3
      as you can see in the photo the first pin pulled out. and now when i start the pc it start then stop , and stay like that, start and stop automatically!! no image in the screen

      Comment

      • Bruce
        PCHF Member
        • Oct 2017
        • 10697

        #4
        If you google ‘motherboard USB2 header pin out’ you’ll see that is no USB2 port I’ve ever seen before.
        USB2 headers have 2 rows of 5 pins, usb3 has 2 rows of 10 pins.
        Can you pan out and take another shot, that JUSB2 label may be for another nearby port.
        How did the pin break, just by pulling the cable out?
        Take a shot of the plug for us as well please?
        If the plug was simply left disconnected, that should allow the pc to start still, so I think something else has happened here. Like did the broken pin touch any of the others?

        Comment

        • system
          PCHF Owner
          • Jan 2015
          • 7636

          #5
          According to the manual for the motherboard model you quote that connector is the standard USB3 with actually 19 pins. Pin 20 is always missing. It would appear from your picture that you have broken pin 11 off and providing the broken pin is not laying somewhere shorting something out there should be no issue except that usb3 will not work from that connector. The usb3 internal motherboard connector is commonly only connected to the case front panel.

          A work around for this is to install a usb3 card .

          [ATTACH type=“full” alt=“4949”]4949[/ATTACH]

          Comment

          • kaso
            PCHF Member
            • Jul 2019
            • 3

            #6
            everything back working normal, all the usb ports are working fine , but i can’t use the cpu HDMI port anymore!! , i’m now using the graphic card HDMI port and the pc is slower now.

            Comment

            • system
              PCHF Owner
              • Jan 2015
              • 7636

              #7
              Normally once a dedicated graphic card is installed the onboard graphics PORTS will be automatically disconnected.

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15205

                #8
                If you do not need anything further kaso we will mark your thread as having been solved.

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