New Build Turns Off "HELP"

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  • gumisyum
    PCHF Member
    • Mar 2019
    • 2

    #1

    New Build Turns Off "HELP"

    So I just built my first pc and I am having an issue. My parts are i9, Asus prime z90-A motherboard, 2070, corsair cx 750m, nzxt rgb fans and kraken.
    So my issue is when my power supply is turned off and I hit the switch to turn it on , I go to turn the computer on and it powers on and turns off. A few seconds later everything turns back on and the pc powers up and works fine At this point the pc seems to work fine and no crashes while using the computer.
    This issue only occurs when I power on the computer after hitting the power supply switch. If I leave the switch on, and I turn the computer on the error doesn’t occur.

    Any thoughts?
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    Hopefully some of our members will chime in soon.

    @Evan Omo @Bruce

    Comment

    • Bruce
      PCHF Member
      • Oct 2017
      • 10697

      #3
      I know it sounds obvious, but I’d be double-checking the dumb things first.
      and sadly that would be, disassemble the whole rig and rebuild it (hopefully to rectify bad connections and shorts).
      also recheck all the parts are compatible with each other.
      and lastly, making sure all the hardware has the latest firmware updates and software drivers.

      only after doing that can you then say that you may have a faulty part.

      Comment

      • gumisyum
        PCHF Member
        • Mar 2019
        • 2

        #4
        yes i did that, I also purchased a additional power supply and the issue is still happening

        Comment

        • phillpower2
          PCHF Administrator
          • Sep 2016
          • 15205

          #5
          An almost identical issue with an ASUS Prime Z390-A MB (which is what I suspect your board is) see the review of Jasen M. on page two of the Newegg reviews here
          Originally posted by gumisyum
          So my issue is when my power supply is turned off and I hit the switch to turn it on , I go to turn the computer on and it powers on and turns off. A few seconds later everything turns back on and the pc powers up and works fine At this point the pc seems to work fine and no crashes while using the computer.
          This suggests a problem with the “power good signal” between the MB and the PSU, what this is explained here
          Originally posted by gumisyum
          corsair cx 750m
          Not necessarily the issue here but the CX range of Corsair PSUs are from their budget range and they are not recommended (by Corsair themselves) for use with anything other than entry level desktops suitable for work or school.
          Originally posted by gumisyum
          Asus prime z90-A motherboard,
          Before making any suggestions we need the correct MB details, is your board an ASUS Prime Z390-A?

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15205

            #6
            Any update for us gumisyum?

            Comment

            • veeg
              PCHF Director
              • Jul 2016
              • 8977

              #7
              Any updates? After 48 hrs this thread will be closed.

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