Asus sound card drivers are not installed

[sera]

Hi,

I installed a Asus Xonar DG sound card into a Gigabyte G41M-ES2L, but device manager said that the drivers are not installed.
I have downloaded the drivers from the Asus website, but the installation fails with the following messages:

• Unable to detect ASUS bios
• No ASUS motherboard, installation will be aborted now

I contacted ASUS and they said that the soundcard can be installed on the above motherboard and that to work, that the drivers from the site only need to be downloaded.

Thank you

Nick

[jmarket]

What OS are you using???

[sera]

What OS are you using???

Win 7 64 bit

[sera]

My motherboard is quite old - 2010 - and when I install a PCI-E card to expand the number of SATA slots, an added drive is recognised by bios, but the system does not boot into Windows. If I disconnect the drive from the card, then it loads Windows as usual.
This may indicate - and the above issue - that the motherboard (and also the CPU, RAM) need upgrading.

Thanks

Nick

[jmarket]

That card is NOT a PCI-E but a PCI card, can you check the model of the card please?

when I install a PCI-E card to expand the number of SATA slots

Are we talking about a different issue here???

That card you quoted should work in your system but let’s be sure about what the model is.

Have you tried this driver for the card you quoted

https://www.asus.com/au/Sound-Cards/Xonar_DG/HelpDesk_Download/

and https://dlcdnets.asus.com/pub/ASUS/A..._Win7_WHQL.rar

Also suggest you got to device manager and remove any sound drivers installed first

[sera]

Think i need to upgrade mobo as few things not working as should.

Btw, good use of question marks.

Thanks

Nick

[jmarket]

Do you need help with this issue, or should we close the thread?

[sera]

Close, i think.

Thanks for help.