Receiving quite poor performance from my PC (from benchmarks and games)

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  • fastAsfakBoi
    PCHF Member
    • Sep 2018
    • 8

    #1

    Receiving quite poor performance from my PC (from benchmarks and games)

    Hi,

    I did the Unigine Heaven benchmark and got this: [MEDIA=imgur]a/NDx2Ijp[/MEDIA]
    My GPU is an MSI 1080 Aero OC.
    I saw other people with stock clock speeds getting 110 - 115 FPS and they have slightly worse CPUs in this benchmark. I’ve also compared my FPS to others in Battlefield V and Fortnite and I tend to get around 20 FPS less.

    I started off with a clock speed of 1898 Mhz then it gradually dropped down to 1832 Mhz (at the end). No thermal throttling I don’t think, max temp was 79 degrees and it stayed like that for the last 30 seconds or so of the benchmark.

    But a problem I found out was that my 3000 Mhz RAM was being shown on CPU-Z as 2133 Mhz. I have 16GB (2x 8GB) and both slots were showing up and both said 2133 Mhz. In the BIOS, I put the Memory Speed to 3000 Mhz, so I’m confused.

    Sorry if this is the wrong place to post this, but I’m not sure if it’s the RAM or GPU.

    Thanks a bunch!
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Let’s get some info from your machine to get things rolling.

    MiniToolBox Scan

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset Ie Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)

    Click Go post the result.

    Speccy Scan.

    [ul]
    [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

    Thanks to @phillpower2 for the following instructions.


    Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



    (this is a screenshot from a vista machine)

    So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

    Comment

    • Malnutrition
      PCHF Moderator
      • Jul 2016
      • 7041

      #3
      Tagging help for you once you have these logs posted.

      @Evan Omo jmarket @phillpower2

      Comment

      • fastAsfakBoi
        PCHF Member
        • Sep 2018
        • 8

        #4
        Originally posted by Malnutrition
        Let’s get some info from your machine to get things rolling.

        MiniToolBox Scan

        Please download MINITOOLBOX and run it.

        Checkmark following boxes:

        Flush DNS
        Reset FF proxy Settings
        Reset Ie Proxy Settings
        Report IE Proxy Settings
        Report FF Proxy Settings
        List content of Hosts
        List IP configuration
        List Winsock Entries
        List last 10 Event Viewer log
        List Installed Programs
        List Users, Partitions and Memory size
        List Devices (problems only)

        Click Go post the result.

        Speccy Scan.

        [ul]
        [li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

        Thanks to @phillpower2 for the following instructions.

        Download Speedfan and install it. Once it’s installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.



        (this is a screenshot from a vista machine)

        So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).
        Hi,

        Thanks for the quick reply. I wanted to post this overnight so I could get some help over that time, but never expected a reply this quickly!
        I’ll do this tomorrow if that’s ok and I’ll try and get the info as quick to you as possible.

        Thank you!

        Comment

        • Malnutrition
          PCHF Moderator
          • Jul 2016
          • 7041

          #5
          No problem, this is not my area just trying to get the info from your machine for the others to help you. These are the logs typically requested in these types of issues.

          Comment

          • fastAsfakBoi
            PCHF Member
            • Sep 2018
            • 8

            #6
            Originally posted by Malnutrition
            No problem, this is not my area just trying to get the info from your machine for the others to help you. These are the logs typically requested in these types of issues.
            Hi,

            I’ve got the info for Speccy and HWMonitor, but I didn’t do MiniToolBox and Speedfan as both look a bit dodgy and I don’t have problems with Wifi (ethernet) and HWMonitor as you said was an alternative to Speedfan, so I felt more safe just doing HWMonitor if that’s ok.

            I also got some extra info, did a benchmark on what seems like a better website and it gave some useful info: Please click the green human to continue - UserBenchmark
            All my components (except HDD) was below expectations and the average user rating.

            I attached the screenshots you requested.

            Thanks for the help!

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7673

              #7
              Did you set a XMP profile in BIOS?

              Comment

              • fastAsfakBoi
                PCHF Member
                • Sep 2018
                • 8

                #8
                Originally posted by jmarket
                Did you set a XMP profile in BIOS?
                Yep, but it’s an ASUS BIOS so it’s D.O.C.P and it still says 2133 Mhz instead of 3000 Mhz on CPU-Z.

                It’s a bit weird, I might try putting it to auto instead and manually setting the memory speed.

                Comment

                • system
                  PCHF Owner
                  • Jan 2015
                  • 7673

                  #9
                  Have you made any CPU changes in BIOS? Your voltages seem pretty high for stock.
                  Do you get better, worse, or similar performance without the GPU/CPU tweaks?

                  Comment

                  • fastAsfakBoi
                    PCHF Member
                    • Sep 2018
                    • 8

                    #10
                    Originally posted by lkjk
                    Have you made any CPU changes in BIOS? Your voltages seem pretty high for stock.
                    Do you get better, worse, or similar performance without the GPU/CPU tweaks?
                    Similar performance. I auto OC’d it in the BIOS and for some reason it was 4 Ghz in the beginning and now it’s showing stock, so I just put it back to stock. Did a test on both and got same results.

                    I made a custom fan curve on MSI Afterburner which I can attach as well. I also found out my GPU is thermal throttling at 72+ degrees Celsius, it seems pretty low doesn’t it? Played Rainbow earlier for the first time on my new PC and it went from 1886 at 65 degrees, 1873 at 70, and went all the way down to 1832 at 79 degrees Celsius, all happening in a 5 min match of R6! I heard of increasing the TDP and thermal limits but I have no idea where they are in MSI Afterburner.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7041

                      #11
                      Originally posted by fastAsfakBoi
                      I didn’t do MiniToolBox and Speedfan as both look a bit dodgy and I don’t have problems with Wifi (ethernet) and HWMonitor as you said was an alternative to Speedfan, so I felt more safe just doing HWMonitor if that’s ok.
                      Nothing I suggest is dodgy, and Minitoolbox is for more than internet issues. Please do these two scans as it will help the helpers help you.

                      Comment

                      • fastAsfakBoi
                        PCHF Member
                        • Sep 2018
                        • 8

                        #12
                        Originally posted by Malnutrition
                        Nothing I suggest is dodgy, and Minitoolbox is for more than internet issues. Please do these two scans as it will help the helpers help you.
                        Ok, I apologise. I’m really tight on time, still go to school, so can we carry this on tomorrow?

                        And just as an extra note, I saw my thermal limit was 83 degrees, but it still downclocked at 72 which makes me confused.

                        Thanks guys!

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7041

                          #13
                          You can come when time permits for you.

                          Comment

                          • system
                            PCHF Owner
                            • Jan 2015
                            • 7673

                            #14
                            Originally posted by fastAsfakBoi
                            Similar performance. I auto OC’d it in the BIOS and for some reason it was 4 Ghz in the beginning and now it’s showing stock, so I just put it back to stock. Did a test on both and got same results.

                            I made a custom fan curve on MSI Afterburner which I can attach as well. I also found out my GPU is thermal throttling at 72+ degrees Celsius, it seems pretty low doesn’t it? Played Rainbow earlier for the first time on my new PC and it went from 1886 at 65 degrees, 1873 at 70, and went all the way down to 1832 at 79 degrees Celsius, all happening in a 5 min match of R6! I heard of increasing the TDP and thermal limits but I have no idea where they are in MSI Afterburner.
                            Might have to do with your Afterburner settings. I’ll chime in later if @Malnutrition’s support doesn’t resolve the issue. You’re in better hands for now.

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              Originally posted by lkjk
                              I’ll chime in later if @Malnutrition’s support doesn’t resolve the issue. You’re in better hands for now.
                              No, go ahead. I am just doing my job as a moderator and making sure that the information needed to assist is here in the thread.

                              Comment

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