GPU not being used in Windows 10

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  • lhock17
    PCHF Member
    • Jul 2018
    • 4

    #1

    GPU not being used in Windows 10

    My GPU is always on 0% in the task manager, even while playing games. I have a AMD Radeon HD 8490 in a Dell Optiplex 9020 SFF. Games don’t play very well and I’m not sure if it is because it is not being utilised or if I just need to get a better GPU. I want to upgrade to a GTX 1050 Ti Low Profile but I’m not completely sure if it will work.
  • jmarket
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Hi there @lhock17 and Welcome to PCHF

    Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE.

    [IMG alt="ZcY4ssaWkb3BvAAUm21-sEMakV5lKqLsT99M6i2YO1hhf6XlCwJkosekS8CRpzT4D_t-AYizPFVh7TFm7SmzLhMALb6OdA_Un0--vpw4LDZfYtyLNrTHDMRQwRz0hUrM0EDu6YhQT3Mf1gVK6bJOlb HqdMovC4zJlM2XtLLnxqPOK5y_LUWMbap6pK7rVWm1zjm45SW3 UfruY8Ype0PEjevPRez8dQ_iKpttIaQlM7VeRYyBD3NxDJU2DU 1OTJEr6FXuB0rdbeC48UNxV3tKld2Bybaj50pNLbpLIugU9evV rJWhISN4VInH6-jctxaLXOEDrW4I_0hLXCoqaolAPcKMgwBRm_FlR3V1SHbxrQ-FlVLyrLrPg0xF62AKARhVGvQ-MMQwHnQxI7FaNXcD85hP1VHHWD-TSAc2eUAUM8fL-sgsZzM0hNeAy_bat-Q_VmliLAi4D4OBMszC5z_o1NwkFEWpTCJm3W9-PQMCrZEGICfOcuLN8bAC8-GW4mHn_OuCmuO3bFf1A5jSc2-iGgSAogmbruqcq3Xav0X7tI-aBoRiqbA-Jpd1GOOPChl1wIRp-awdq9FB2kgP87w3xlS2vDI2wZSCndcGhlLuLQO1dooV5YwvQ3o QZMzmyfQSJVK0zNEcMZ2rNWhQih8CxQOhNgCob9E=w726-h395-no" width="690px" height="375px"]https://lh3.googleusercontent.com/ZcY4ssaWkb3BvAAUm21-sEMakV5lKqLsT99M6i2YO1hhf6XlCwJkosekS8CRpzT4D_t-AYizPFVh7TFm7SmzLhMALb6OdA_Un0--vpw4LDZfYtyLNrTHDMRQwRz0hUrM0EDu6YhQT3Mf1gVK6bJOlb HqdMovC4zJlM2XtLLnxqPOK5y_LUWMbap6pK7rVWm1zjm45SW3 UfruY8Ype0PEjevPRez8dQ_iKpttIaQlM7VeRYyBD3NxDJU2DU 1OTJEr6FXuB0rdbeC48UNxV3tKld2Bybaj50pNLbpLIugU9evV rJWhISN4VInH6-jctxaLXOEDrW4I_0hLXCoqaolAPcKMgwBRm_FlR3V1SHbxrQ-FlVLyrLrPg0xF62AKARhVGvQ-MMQwHnQxI7FaNXcD85hP1VHHWD-TSAc2eUAUM8fL-sgsZzM0hNeAy_bat-Q_VmliLAi4D4OBMszC5z_o1NwkFEWpTCJm3W9-PQMCrZEGICfOcuLN8bAC8-GW4mHn_OuCmuO3bFf1A5jSc2-iGgSAogmbruqcq3Xav0X7tI-aBoRiqbA-Jpd1GOOPChl1wIRp-awdq9FB2kgP87w3xlS2vDI2wZSCndcGhlLuLQO1dooV5YwvQ3o QZMzmyfQSJVK0zNEcMZ2rNWhQih8CxQOhNgCob9E=w726-h395-no[/IMG]

    Speccy will open and after a short wait will display a summary of your system specs.
    [li]Click on the file menu.[/li][li]Then click Publish snapshot.[/li]
    [IMG alt="E_U_RjMi_u9BGprKHACPKc2WT1aHfArsDguOjRo4qnskM tgXrrgjVB3xTErPz1ylVG8KtS6FSa8Mml5Ll0kzC6sAVQgTqC3 hUwKPAUgGm5NKI_xmgGp_OlGMroUwQJJrG6iff8Lj=w2400" width="676px" height="500px"]https://lh3.googleusercontent.com/E_U_RjMi_u9BGprKHACPKc2WT1aHfArsDguOjRo4qnskMtgXrr gjVB3xTErPz1ylVG8KtS6FSa8Mml5Ll0kzC6sAVQgTqC3hUwKP AUgGm5NKI_xmgGp_OlGMroUwQJJrG6iff8Lj=w2400[/IMG]

    A dialogue box will ask you to confirm, select yes.
    [IMG alt="3pUfoUJBAClZ5Al2RuZ3lVKoWJXPg60ZqURNggRETQEQJ F889G5_-FXgHsn18U83LNNqeu5wMxSgnDonYamyA77rOViC4zw18eqb_GA 9rv7Hcv86AWEM7QJ0eBbmvdWoIdxQ8-zL=w2400" width="560px" height="202px"]https://lh3.googleusercontent.com/3pUfoUJBAClZ5Al2RuZ3lVKoWJXPg60ZqURNggRETQEQJF889G 5_-FXgHsn18U83LNNqeu5wMxSgnDonYamyA77rOViC4zw18eqb_GA 9rv7Hcv86AWEM7QJ0eBbmvdWoIdxQ8-zL=w2400[/IMG]

    Another dialogue box will open
    [li]Click Copy to Clipboard.[/li][li]Then click Close.[/li]
    [IMG alt="7pzV1O_juVFxiJiUP_NVrdBswZ6N0KO3PcgPEUfauglo2 q5YT8E7uCZMRsnHE742GZB8oMy-h-Mt30TX0S-kkZvRYmgUp0gbJFrnqYtB8BDwVeQB76Rdzltk0mg3H_Wpnaijh Knd=w2400" width="520px" height="132px"]https://lh3.googleusercontent.com/7pzV1O_juVFxiJiUP_NVrdBswZ6N0KO3PcgPEUfauglo2q5YT8 E7uCZMRsnHE742GZB8oMy-h-Mt30TX0S-kkZvRYmgUp0gbJFrnqYtB8BDwVeQB76Rdzltk0mg3H_Wpnaijh Knd=w2400[/IMG]

    Now that your link has been copied please paste it into your next post. It should look something like the example below


    BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:

    Comment

    • lhock17
      PCHF Member
      • Jul 2018
      • 4

      #3

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15206

        #4
        Apologies lhock17, for some reason your reply #3 has been missed, can sometimes happen if a notification gets lost in traffic or the spam folder

        Do you still need help with this.

        Comment

        • lhock17
          PCHF Member
          • Jul 2018
          • 4

          #5
          Originally posted by phillpower2
          Apologies lhock17, for some reason your reply #3 has been missed, can sometimes happen if a notification gets lost in traffic or the spam folder

          Do you still need help with this.
          Yeah. I’m still having issues with it. Thank you for your help.

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Sorry to be the bearer of bad news but the Dell Optiplex 9020 SFF has very little to no upgrade path and especially when it comes to add on video cards, the Dell’s proprietary 255W PSU rules this out as even the less power hungry GTX 1050 Ti requires a PSU with a minimum of 300W & 27 amps on the +12V rail.

            The present video card is not intended for gaming only light duties such as school or office type work, this because of its low power requirements and low spec such as being only 64-bit, it is being utilised though as you can see from your Speccy report.

            Graphics
            QHD270 (2560x1440@60Hz)
            1024MB ATI AMD Radeon HD8490 (Dell): 40 °C

            [COLOR=rgb(44, 130, 201)]Edit to add: You can check the minimum system requirements for most PC games using Can I run it?[/COLOR]

            Comment

            • lhock17
              PCHF Member
              • Jul 2018
              • 4

              #7
              Originally posted by phillpower2
              Sorry to be the bearer of bad news but the Dell Optiplex 9020 SFF has very little to no upgrade path and especially when it comes to add on video cards, the Dell’s proprietary 255W PSU rules this out as even the less power hungry GTX 1050 Ti requires a PSU with a minimum of 300W & 27 amps on the +12V rail.

              The present video card is not intended for gaming only light duties such as school or office type work, this because of its low power requirements and low spec such as being only 64-bit, it is being utilised though as you can see from your Speccy report.

              Graphics
              QHD270 (2560x1440@60Hz)
              1024MB ATI AMD Radeon HD8490 (Dell): 40 °C

              [COLOR=rgb(44, 130, 201)]Edit to add: You can check the minimum system requirements for most PC games using Can I run it?
              [/COLOR]
              [COLOR=rgb(44, 130, 201)]
              Thanks for letting me know. I have heard that it can run pretty much fine without 300w and I found a video of someone installing one into a Optiplex 9020.

              [MEDIA=youtube]2w45ZOcXXzs[/MEDIA]

              Thanks for your help.[/color]

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                PSU requirements are often overstated but they are given for a reason, using anything lower than what is recommended by the GPU manufacturer will automatically void any warranty should the card fail due to such use, some related info here and a video nasty of cheap, generic PSUs being tested here

                You are welcome btw

                Comment

                • phillpower2
                  PCHF Administrator
                  • Sep 2016
                  • 15206

                  #9
                  Any update for us lhock17?

                  Comment

                  • veeg
                    PCHF Director
                    • Jul 2016
                    • 8978

                    #10
                    Any updates for us? After 48 hrs this thread will be closed.

                    Comment

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