New GPU not working?

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  • gware118
    PCHF Member
    • Apr 2018
    • 12

    #1

    New GPU not working?

    Hi, I recently bot a new GPU (msi geforce gtx 1060) to upgrade my computer with but when I put it in (after uninstalling old drivers) the screen would go to a blue hp splash screen and then after a minute go black and go back to the splash screen and freeze. Any help would be appreciated thankyou!
  • veeg
    PCHF Director
    • Jul 2016
    • 8977

    #2
    Hello

    We will need your PC spec’s and especially your psu spec’s.

    Comment

    • phillpower2
      PCHF Administrator
      • Sep 2016
      • 15205

      #3
      Welcome to PCHF gware118,
      Originally posted by gware118
      I recently bot a new GPU (msi geforce gtx 1060) to upgrade my computer with but when I put it in (after uninstalling old drivers) the screen would go to a blue hp splash screen
      Can you post the exact model name or number of the HP computer and the same for the GTX 1060 for us.

      Comment

      • gware118
        PCHF Member
        • Apr 2018
        • 12

        #4
        Hey sorry for late reply I’ve been working with it and I now got into windows with it but my gpu isn’t showing up in device manager I don’t know to much about the PC off the top of my head besides that I have a 400 watt psu

        Comment

        • gware118
          PCHF Member
          • Apr 2018
          • 12

          #5
          Operating System-
          Windows 10 Pro 64-bit
          CPU-
          Intel Core i7 2600 @ 3.40GHz 44 °C
          Sandy Bridge 32nm Technology
          RAM-
          12.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
          Motherboard-
          Foxconn 2ABF (CPU 1) 36 °C
          Graphics-
          LCD TV (1024x768@64Hz)
          NVIDIA GeForce GTX 1060 6GB (MSI)
          Storage-
          447GB TS480GSSD220S (SSD) 34 °C

          This is what speccy says

          Comment

          • veeg
            PCHF Director
            • Jul 2016
            • 8977

            #6
            Originally posted by gware118
            Can I somehow post the info from speccy?
            How to post that log. CCleaner Support Community

            Comment

            • gware118
              PCHF Member
              • Apr 2018
              • 12

              #7

              Comment

              • gware118
                PCHF Member
                • Apr 2018
                • 12

                #8
                Anyone have any idea of what I can do?

                Comment

                • jmarket
                  PCHF Owner
                  • Jan 2015
                  • 7636

                  #9
                  What make and model is your PSU? The reason I ask is because some PSUs can not meet the supply needs of GPUs and will fail

                  Comment

                  • gware118
                    PCHF Member
                    • Apr 2018
                    • 12

                    #10
                    I have an evga 400 watt psu

                    Comment

                    • gware118
                      PCHF Member
                      • Apr 2018
                      • 12

                      #11
                      So I downloaded drivers and now the gpu is showing up with a error (Windows has stopped this device because it has reported problems. (Code 43)) it also says
                      Device PCI\VEN_10DE&DEV_1C03&SUBSYS_32811462&REV_A1\4&38a 6ee3b&0&0008 requires further installation.

                      Comment

                      • jmarket
                        PCHF Owner
                        • Jan 2015
                        • 7636

                        #12
                        Sounds like your PSU is to blame. It can’t provide enough power to the GPU, thus the error.

                        You weren’t having any issues before this were you?

                        Comment

                        • gware118
                          PCHF Member
                          • Apr 2018
                          • 12

                          #13
                          no I had a 950 before this

                          Comment

                          • jmarket
                            PCHF Owner
                            • Jan 2015
                            • 7636

                            #14
                            Have you also tried uninstalling the driver with DDU and then doing a fresh install?

                            Comment

                            • gware118
                              PCHF Member
                              • Apr 2018
                              • 12

                              #15
                              Yeah

                              Comment

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