Video card crashes on startup

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  • Whatmustido
    PCHF Member
    • Sep 2017
    • 13

    #1

    Video card crashes on startup

    When I turn the computer on, everything is fine, and I can log into my account. But once I do log into my account, the screen stutters a LOT, and it eventually crashes. Background info: right before this happened, I installed a new video card on my computer, the MSI ATI Radeon HD6450, since I was told it would work on my computer, an HP Compaq 8100 Elite Small Form Factor. I replaced the bracket on the video card with the smaller one, put the Vega bracket on top, connected the video card to the black express bridge in the computer and then connected the VGA and the DVI cables to my monitor. If I use the VGA output, it won’t load, and if I use the DVI output, it lets me log in but then it stutters and crashes. But it didn’t crash at first. I used the disc that came with the video card to install the drivers. Then it told me to restart the computer, so I did, but now I can’t see anything or it’ll stutter and repeatedly crash. Am I doing something wrong? I made sure that the video card was in place completely.
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    From what i can see your pc has a 240 watt PSU,the HD6450 requires a minimum system wattage of 400 watts. How the vid card is even working is surprising me .

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    • Whatmustido
      PCHF Member
      • Sep 2017
      • 13

      #3
      Originally posted by vger
      Hello

      From what i can see your pc has a 240 watt PSU,the HD6450 requires a minimum system wattage of 400 watts. How the vid card is even working is surprising me .
      Oh. I think I bought the wrong card. Oops. Thanks, though.

      Comment

      • Whatmustido
        PCHF Member
        • Sep 2017
        • 13

        #4
        Originally posted by vger
        Hello

        From what i can see your pc has a 240 watt PSU,the HD6450 requires a minimum system wattage of 400 watts. How the vid card is even working is surprising me .
        I have another question. I looked it up online, and the HD6450 is said to only use 26-27 watts at peak. Shouldn’t I be able to use it with my power supply, or do I really need to upgrade?

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        • veeg
          PCHF Director
          • Jul 2016
          • 8978

          #5
          Yes that may be all the wattage the vid card uses,but you have to think about the overall pc power supply and the other hardware the psu has to supply power to. Your pc doesn’t have that.

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          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15206

            #6
            Originally posted by Whatmustido
            I have another question. I looked it up online, and the HD6450 is said to only use 26-27 watts at peak. Shouldn’t I be able to use it with my power supply, or do I really need to upgrade?
            Originally posted by vger
            Yes that may be all the wattage the vid card uses,but you have to think about the overall pc power supply and the other hardware the psu has to supply power to. Your pc doesn’t have that.
            To add to what Veeg has already advised, all versions of the MSI HD6450 not only require a PSU with a minimum recommended output of 400W the PSU must also be able to provide a minimum of 29 amps on the +12V rail, below is a screenshot of the specifications of the PSU inside your computer, you will note that the PSU cannot even provide half of the required amps.

            Regarding upgrading the PSU, more bad news I`m afraid, being SFF your computer does not use a stock ATX PSU and from the info that I can find there is no PSU available that can produce the output required to run your present video card, btw, that is one power hungry video card being that it is a low profile device.

            MSI HD6450 power requirements here

            The present PSU specs here the similar 320W PSU at the link also performs as bad with only producing 16 amps on the +12V rail which is not even enough to run a less power hungry low profile GTX 750 or GTX 750Ti

            Comment

            • Whatmustido
              PCHF Member
              • Sep 2017
              • 13

              #7
              Originally posted by phillpower2
              To add to what Veeg has already advised, all versions of the MSI HD6450 not only require a PSU with a minimum recommended output of 400W the PSU must also be able to provide a minimum of 29 amps on the +12V rail, below is a screenshot of the specifications of the PSU inside your computer, you will note that the PSU cannot even provide half of the required amps.

              Regarding upgrading the PSU, more bad news I`m afraid, being SFF your computer does not use a stock ATX PSU and from the info that I can find there is no PSU available that can produce the output required to run your present video card, btw, that is one power hungry video card being that it is a low profile device.

              MSI HD6450 power requirements here

              The present PSU specs here the similar 320W PSU at the link also performs as bad with only producing 16 amps on the +12V rail which is not even enough to run a less power hungry low profile GTX 750 or GTX 750Ti
              Oh, man. That sucks. I returned the graphics card, do you know of any video cards that I can get that my computer can support? Thank you so much for helping me out and explaining what’s wrong in detail

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15206

                #8
                Depends what the intended use of the computer is, there is no card that we can suggest that would be able to handle any demanding games I`m afraid

                You are welcome btw

                Comment

                • Whatmustido
                  PCHF Member
                  • Sep 2017
                  • 13

                  #9
                  Originally posted by phillpower2
                  Depends what the intended use of the computer is, there is no card that we can suggest that would be able to handle any demanding games I`m afraid

                  You are welcome btw
                  I don’t want to play any games that are too demanding, low-end is enough

                  Comment

                  • Evan_Omo
                    PCHF Member
                    • Sep 2016
                    • 1257

                    #10
                    Hi Whatmustido. You have a duplicate thread open here, https://pchelpforum.net/t/which-grap...40/#post-36357

                    Can we close this current thread and focus on your other thread as buying a replacement power supply will most likely allow your AMD Radeon HD 6450 video card to work with your HP computer.

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