eVO 960 failure? or Mother board ASUS deluxe ii m.2 Port?

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  • matterboy
    PCHF Member
    • Sep 2017
    • 6

    #1

    eVO 960 failure? or Mother board ASUS deluxe ii m.2 Port?

    hi, i have an asus deluxe ii motherboard, and im using an evo 850 as my boot drive, and a evo 960 m.2 as a fast storage option for writing video. I accidentally tried to write too much on the m.2 and got an error notification in premiere saying it was out of space; I proceeded to delete a few video files and then rebooted the computer.

    I have not been able to see the m.2 drive ever since.:cry: I tried disk manager, I tried posting bios, I tried taking it out and reinserting it, and at this point i’m not sure what else to do. Its unclear to me whether it is truly “detectable” in Bios because twice I saw it there and twice I did not… if someone could give me some specific instructions on how to determine if the evo 960 m.2 drive has failed, or if it is an issue with that port on the motherboard, I would be SO APPRECIATIVE! thank you so much
  • veeg
    PCHF Director
    • Jul 2016
    • 8978

    #2
    Hello

    Hopefully some of our members will chime in soon..
    @phillpower2 @Evan Omo

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    • DOUGIE
      PCHF Member
      • Jun 2017
      • 424

      #3
      Hi matterboy.
      Quite awhile ago, I had an early M.2 that screws straight into the mobo.
      I lost mine a couple of times. Found it hidden further down in the boot order part of the Bios..
      I think I found it when I high lighted on “Hard Drive BBS priorities” and pressed enter.
      See if that helps.

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      • Bill1
        PCHF Member
        • Jun 2017
        • 108

        #4
        matterboy, I am running an EVO 960 ssd for my windows7 O/S. And I can tell you (learned the hard way) that the M.2 requires it’s own set of drivers. What version of Windows are you using please?

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        • georgeks
          PCHF Member
          • May 2017
          • 335

          #5
          Does it appear on Disk Management window?
          Run>diskmgmt.msc

          If the disk is present there, see if it has no drive letter assigned and do it.

          Comment

          • matterboy
            PCHF Member
            • Sep 2017
            • 6

            #6
            Originally posted by georgeks
            Does it appear on Disk Management window?
            Run>diskmgmt.msc

            If the disk is present there, see if it has no drive letter assigned and do it.
            Hi, It does not appear in the Disk Management window as far as I can tell.
            Originally posted by Bill1
            matterboy, I am running an EVO 960 ssd for my windows7 O/S. And I can tell you (learned the hard way) that the M.2 requires it’s own set of drivers. What version of Windows are you using please?
            Hi, I’m using WINDOWS 10, and the m.2 has been working for me for about 4 months perfectly fine, so I assume it wouldn’t be a driver issue (right?)
            Originally posted by DOUGIE
            Hi matterboy.
            Quite awhile ago, I had an early M.2 that screws straight into the mobo.
            I lost mine a couple of times. Found it hidden further down in the boot order part of the Bios..
            I think I found it when I high lighted on “Hard Drive BBS priorities” and pressed enter.
            See if that helps.
            Hi, as of right now I see it in the BIOS on the section that says Boot Priorities. It sometimes has the 960 EVO listed as the priority, which is wrong. The priority should be my ego 850 which is where I have the IOS (WINDOWS 10) installed. I’ve tried double clicking on the 850, which results in a windows boot up. Then I check my disk management and alas, no 960 evo. Any thoughts?

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            • DOUGIE
              PCHF Member
              • Jun 2017
              • 424

              #7
              At least you have found the M.2.
              Did you choose “disable” from the options for this drive?
              Windows is throwing a hissy fit because you choked the drive with Data, regardless what you have removed.
              By removing the M.2 from the boot options (disable) that’s a start.
              Set the BIOS back to Default.
              I have to look into this further>

              Comment

              • matterboy
                PCHF Member
                • Sep 2017
                • 6

                #8
                Originally posted by DOUGIE
                At least you have found the M.2.
                Did you choose “disable” from the options for this drive?
                Windows is throwing a hissy fit because you choked the drive with Data, regardless what you have removed.
                By removing the M.2 from the boot options (disable) that’s a start.
                Set the BIOS back to Default.
                I have to look into this further>
                Thanks Dougie , I really appreciate your help on this. I can’t seem to find a “Disable” on the drive options from the BIOS. Can you provide a little more detail on these steps?

                I also tried clicking the “RESET” button on the MB, and Reset to Default in the BIOS. I think you are write that choking the drive with Data screwed something up.

                Hope we can resolve it soon!

                Comment

                • system
                  PCHF Owner
                  • Jan 2015
                  • 7634

                  #9
                  Hope you don’t mind me butting in here but something else you could try is creating a bootable live linux USB or cd. Once made you could boot to it and it will see any drives attached and at least allow you to retrieve any files you need before attempting to start afresh with your M2.

                  There are heaps of how to’s to create a live linux media like this one HERE . Linux Zorin or Puppy would make ideal small bootable media and hopefully enable you to locate your drive. This method is also no destructive to any data on your PC, unless you choose to do so.

                  Comment

                  • DOUGIE
                    PCHF Member
                    • Jun 2017
                    • 424

                    #10
                    Excellent idea @gus and thanks for helping.Linux is a good alternative.

                    I just remembered another method that may work for you
                    Try this.

                    Right click “My Computer”
                    Click “Manage”
                    Select “Disk Management”
                    Right click “Disk Management” and select “Rescan Disks”
                    Find your drive in the list in the bottom pane

                    It will take time to rescan and if you watch with a bit of luck your M.2 may suddenly appear.
                    If it does, you can click on the M.2 and choose “Open”
                    You need to get all the data off to another Drive.
                    Then you can format when empty, partition and windows will give it a drive letter.
                    I would give this a shot. Nothing to lose.

                    Failing this, then Linux is the way to go.
                    Keep us updated.

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8978

                      #11
                      Any updates for us?

                      Comment

                      • matterboy
                        PCHF Member
                        • Sep 2017
                        • 6

                        #12
                        hey guys, sorry for the slow response, I was out of town and had not been back to my computer to try the suggestions!
                        Dougie, I tried the rescanning method that you suggested and did not have the drive reappear
                        I am going to try the Linux suggestion next. Stay tuned

                        Comment

                        • matterboy
                          PCHF Member
                          • Sep 2017
                          • 6

                          #13
                          Hey guys, so update: The 960 EVO drive does show in the “Boot Menu” in my UEFI BIOS. However, it is not listed as an option to be able to drag around as boot priority.
                          I tried booting into Mint Cinnamon (couldn’t get puppy to work) from a thumb drive, and in the My Computer tab it does not list the EVO 960.

                          Not sure where to go from here, any help appreciated!

                          Comment

                          • Bill1
                            PCHF Member
                            • Jun 2017
                            • 108

                            #14
                            How old is the M.2? I’d be thinking about a warranty exchange.

                            Comment

                            • matterboy
                              PCHF Member
                              • Sep 2017
                              • 6

                              #15
                              it is about 10 months old. the only issue is I do have some files on it that I would prefer to rescue.. any thoughts on how to do that without hiring an expensive company?
                              also, going forward, how do I know this won’t happen again on a new drive if I accidentally put too many files on it and “choke” it?

                              Comment

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