Multiple computers issues

[cristoff]

Hi everybody,
I have 2 computers that are giving me problems. The first one boots up, but takes forever, then once booted all kinds of problems, such as the first attachment. Then the next attachment, and now it is on the dell logo screen scanning and repairing drive c…it has scanned and repaired the drive numerous times to no avail. I assume you will want me to start another thread for computer 2…

[veeg]

Hello Cristoff

Hopefully some of our members will chime in soon.

jmarket @Rustys

[plodr]

It is an error in SkyDrive. SkyDrive become OneDrive a year ago.
OneDrive help & learning

If you haven’t changed things that startup to the correct thing in more than a year, the slowdown is probably due to looking for things that have changed.
When was the last time you turned that computer on?
What OS is running?
When was it last updated?

Second one, small print, NTFS file system problem. That basically says there is something wrong with your Windows files.

[cristoff]

Hasn’t been on in 6 mos. give or take. Windows 8.1 (I think I remember updating 8) last updated when I went to 8.1 not sure when that was. Got another error saying windows image is bad… Cannot get a browser open…

[Rustys]

Hi cristoff welcome to the board.

Post as much as the specifications for the system and you can.

Can be caused by failing HDD
Malware or some sort of bug

Run chkdsk /f /r from [COLOR=rgb(255, 128, 0)]elevated command prompt.[/COLOR][COLOR=rgb(255, 128, 0)]

[MEDIA=youtube]4feZG3LebOg[/MEDIA]

Thanks @Malnutrition for the links.[/color]

[veeg]

Yes please start another thread with the other pc…

[cristoff]

It is a Dell Inspiron 2330 w/ a core i7 processor. Windows 8.1 I have run chkdsk and on restart it again tried to scan and repair c drive and has been at 10% complete for over 30 min. on the Dell logo screen

[cristoff]

OK left pc on all night never got past 10% on the c drive repair. Ran the ePSA and got error code 2000-0142

[Rustys]

From a simple search for that error they all seem to state the same thing.

If the system is under warranty, call Dell with the error and they’ll replace the drive. If it’s out of warranty, post the model and someone can recommend a replacement for your faulty hard drive. A PSA diag code of 2000-0142 indicates the self test was unsuccessful and it could be a cable or connector. Reseat the HDD.

Quote off the Dell Site

A PSA diag code of 2000-0142 indicates the self test was unsuccessful and it could be a cable or connector. Reseat the HDD. Run the PSAs again and if you get the same error replace the HDD but if you get a 2000-0146 that indicates the DST Log contains previous error(s). You can clear the log by booting into BIOS(F2) and selection the option to clear logs. You could also run chkdsk /r from the command console to see if it resolves the issue. I know it sounds stupid but I’ve seen it work. If for some reason chkdsk keeps canceling its self use the command chkntfs /t:0.

Try reseating the HDD then (even reseat the RAM as well)
Run the chkdsk /r
(If does not work try)
chknfts /t:0 (in place of the chkdsk)

[cristoff]

From a simple search for that error they all seem to state the same thing.

If the system is under warranty, call Dell with the error and they’ll replace the drive. If it’s out of warranty, post the model and someone can recommend a replacement for your faulty hard drive. A PSA diag code of 2000-0142 indicates the self test was unsuccessful and it could be a cable or connector. Reseat the HDD.

Quote off the Dell Site

A PSA diag code of 2000-0142 indicates the self test was unsuccessful and it could be a cable or connector. Reseat the HDD. Run the PSAs again and if you get the same error replace the HDD but if you get a 2000-0146 that indicates the DST Log contains previous error(s). You can clear the log by booting into BIOS(F2) and selection the option to clear logs. You could also run chkdsk /r from the command console to see if it resolves the issue. I know it sounds stupid but I’ve seen it work. If for some reason chkdsk keeps canceling its self use the command chkntfs /t:0.

Try reseating the HDD then (even reseat the RAM as well)
Run the chkdsk /r
(If does not work try)
chknfts /t:0 (in place of the chkdsk)

It is my understanding that to get to a command prompt prior to windows loading you need a recovery disc or USB flash neither of which I have. I made them for both PC’s but we have moved twice since and I cannot find them. Is it possible to recover data from these drives? There is nothing absolutely necessary but there are a lot of pics I would love to be able to get if the ability does not cost to much… Thank you for everyone’s help on this… Is there a harddrive recommendation for these 2 PC’s? And am I correct in thinking they are worth repairing?

[Rustys]

Yes there is a way to recover the data. I use and external carriage that I can plug in to the USB port and get the data I need. Will post another way that will work as well in a separate post since it is a lot of information.

Here is Download Windows 8.1 Disc Image (ISO File) that you can re-download

[Rustys]

If you get stuck or lost let us know.

https://sites.google.com/site/canned...py%20Linux.png Backup your data using Puppy Linux
[HEADING=1]These instructions come courtesy of @phillpower2[/HEADING]
[HEADING=1]Required Hardware
CD Burner (CDRW) Drive,
Blank CD,
Extra Storage Device (USB Flash Drive, External Hard Drive)[/HEADING]
1. Save these files to your Desktop/Burn Your Live CD:

[ul]
[li]Download Latest Puppy Linux ISO (i.e.: lupu-528.iso)[/li][/ul]
[ul]
[li]Download BurnCDCC ISO Burning Software[/li][/ul]

There are instructions on how to boot from flash drive with puppy here

[ul]
[li]Open BurnCDCC with Windows Explorer[/li][/ul]
[ul]
[li]Extract All files to a location you can remember[/li][/ul]
[ul]
[li]Double Click https://sites.google.com/site/cannedfixes/puppy-linux/1BurnCDCCIcon.PNGBurnCDCC[/li][/ul]
[ul]
[li]Click Browse https://sites.google.com/site/canned...owseButton.PNG and navigate to the Puppy Linux ISO file you just downloaded[/li][/ul]
[ul]
[li]Open/Double Click that file[/li][/ul]
IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
[ul]
[li]Click Start https://sites.google.com/site/cannedfixes/puppy-linux/3BurnCDCCStartButton.PNG[/li][/ul]
[ul]
[li]Your CD Burner Tray will open automatically[/li][/ul]
[ul]
[li]Insert a blank CD and close the tray[/li][/ul]
[ul]
[li]Click OK[/li][/ul]

Puppy Linux Live CD will now be created

2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second

[ul]
[li]Start the computer/press the power button[/li][/ul]
[ul]
[li]Immediately start tapping the appropriate key to enter the BIOS, aka “Setup”[/li][/ul]
(Usually shown during the “Dell” screen, or “Gateway” Screen)
[ul]
[li]Once in the BIOS, under Advanced BIOS Options change boot priority to:[/li][/ul]
CD-ROM 1st, Hard Drive 2nd
[ul]
[li]Open your ROM drive and insert the disk[/li][/ul]
[ul]
[li]Press F10 to save and exit[/li][/ul]
[ul]
[li]Agree with “Y” to continue[/li][/ul]
[ul]
[li]Your computer will restart and boot from the Puppy Linux Live CD[/li][/ul]

[URL unfurl="true"]https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fsites.google.com %2Fsite%2Fcannedfixes%2Fpuppy-linux%2F4BIOSBootPriorityImage.png&followup=https% 3A%2F%2Fsites.google.com%2Fsite%2Fcannedfixes%2Fpu ppy-linux%2F4BIOSBootPriorityImage.png&ifkv=AdBytiNl1Q GD8MxDtEsdYT8uUeRA7JSMTbmmtp1i1UVEIz2NqHxt_X_nvZEf qBgkESMf3dYoTEGc1Q&osid=1&passive=1209600&flowName =GlifWebSignIn&flowEntry=ServiceLogin&dsh=S-721035452%3A1754270809446695[/URL]

3. Recover Your Data
Once Puppy Linux has loaded, it is actually running in your computer’s Memory (RAM). You will see a fully functioning Graphical User Interface similar to what you normally call “your computer”. Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning. Also, double clicking is not needed in Puppy. To expand, or open folders/icons, just click once. Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to. This is normal. Ready? Let’s get started.

3a. Mount DrivesClick the Mount Icon located at the top left of your desktop. https://sites.google.com/site/canned...xMountIcon.PNG
[ul]
[li]A Window will open. By default, the “drive” tab will be forward/highlighted. Click on Mount for your hard drive.[/li][/ul]
[ul]
[li]Assuming you only have one hard drive and/or partition, there may be only one selection to mount.[/li][/ul]
[ul]
[li]USB Flash Drives usually automatically mount upon boot, but click the “usbdrv” tab and make sure it is mounted.[/li][/ul]
[ul]
[li]If using an external hard drive for the data recovery, do this under the “drive” tab. Mount it now.[/li][/ul]
3b. Transfer Files.

[ul]
[li]At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.[/li][/ul]
[ul]
[li]Open your old hard drive i.e. sda1[/li][/ul]
[ul]
[li]Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1[/li][/ul]
[ul]
[li]If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)[/li][/ul]
[ul]
[li]From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive’s Window.[/li][/ul]

For The Novice: The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.
Alternatively search for Main drive >> Users >> Username

Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.

If you’re doing this to recover from a virus or malware infection, (or even if you’re not), DO NOT copy executable files (.exe, .scr. etc…) if any of these files are infected you could be copying the corruption over to any new device/computer. Just copy documents, pictures, music, or videos.

YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption.
Congratulations!

[URL unfurl="true"]https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fsites.google.com %2Fsite%2Fcannedfixes%2Fpuppy-linux%2FPuppyLinux528screenshot.png&followup=https %3A%2F%2Fsites.google.com%2Fsite%2Fcannedfixes%2Fp uppy-linux%2FPuppyLinux528screenshot.png&ifkv=AdBytiPGY Jsq_sSXkMs8RAl_vH04L1XchAiV3srZ2UWI2PmDW4VXm2m-mhMg-GLXZKPVq_H41UGKug&osid=1&passive=1209600&flowName= GlifWebSignIn&flowEntry=ServiceLogin&dsh=S87385547 7%3A1754270810541951[/URL]

[Rustys]

@cristoff do you have any updates for us?

[cristoff]

@cristoff do you have any updates for us?

Hey sorry been crazy around here…ok I am replying on pc 1 after installing a new hard drive and win 10… I haven’t tried to retrieve any data yet and will afford another hard drive for pc 2 next couple of weeks…I installed a Western Digital black 1 TB 64 MB 7200 rpm…gotta say it boots up way faster now than it ever did prolly cuz all the dell stuff is missing. Ty for all your help guys!!!

[Rustys]

Hey sorry been crazy around here…

Fully understand that.

Is the new HDD a SSD? Remember to NEVER defrag a SSD drive.

Just to reradiate if you have not done it get a couple (or more) external drive and make backups of any personal data that you wish not to loose.

gotta say it boots up way faster now than it ever did prolly cuz all the dell stuff is missing. Ty for all your help guys!!!

Dell stuff and other crap-ware they install. You are welcome happy computing.