PC saying it has C drive error

[ian_lamb]

Hi , my pc (sony all in one) powers on , but then goes into a error message - scanning and repairing c drive , where it gets to 65% then stops..i have tried F8 where it goes in diagnosis and attempts to self repair mode..and then stays in that mode. Is there a simple process to folow that may help..at some point it this it gave me the option of not following in self fix / scan and let me in..(alas no more..!!) and i was able to get into documents and programs and even go online..but after using the change user option in no longer allows me to do this…so stuck in the scanning / checking cycle ..any advice gratefully received..Thanks guys

[veeg]

Hello
This could be a HDD failing..

Hopefully more of our members will chime in soon.

@DOUGIE @Bill1 @phillpower2

[jmarket]

Hi Ian and welcome to PCHF

Can you give us a little more information about the computer in question? We could use information such as:

[ul]
[li]RAM amount and manufacturer[/li][li]Computer model and year possibly[/li][li]OS [/li][li]Hard drive make and capacity[/li][/ul]
This information can help us greatly

Are you able to boot into Safe Mode?

[ian_lamb]

I am able to acces the utility screen with F2 key - sysytem details as follows:
Sony vaio all in one pc - 2015 model - windows 10 - 1000gb hdd - RAM 6144MB - MODEL Name SVL241112FXB
Hope that helps - i am not that technical , but can follow if in simple English terms..!!

[jmarket]

You need to execute the Chkdsk command from Command Prompt. Please don’t interrupt Chkdsk command the Chkdsk command could take 30 minutes or few hours to finish.

[Rustys]

See if this helps follow the instruction here…

Run CHKDSK using Command Prompt

[jmarket]

If you cannot boot your computer into Windows OS then please boot your computer with Windows Setup Media and from Windows Recovery Environment and start the Command Prompt.

Please type below command into Command Prompt and press Enter key.

Following command will fixes errors on the disk and locates bad sectors and recovers readable information.
[ICODE]Chkdsk D: /r[/ICODE]
Please replace partition letter D: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it’s installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find “osdevice” command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

[Rustys]

@ian lamb do you still need assistance?

[Rustys]

Any updates for us? After 48 hrs this thread will be closed.