Help with screen display issues

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  • phillpower2
    PCHF Administrator
    • Sep 2016
    • 15209

    #16
    Thanks for the update, same high voltages showing so two things for you to do;

    Restart the computer and check the voltages in the BIOS, no need for a picture just write down any +3.3, +5 and +12V readings and post them with your next reply.

    NB: BIOS voltage readings.

    The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does suggest a PSU problem.

    Stress test your CPU with Prime 95 to see if you get the same display problems as with the add on video card fitted, download the appropriate version from here

    Comment

    • Markh510
      PCHF Member
      • Feb 2017
      • 51

      #17
      Sorry for the delay…
      3.3V : 3.392V
      5V : 5.200V
      12V : 12.384V
      Haven’t done the stress test yet but haven’t had the issue at all since taking the Graphics card out…

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #18
        Aye those readings are still high and borderline on bad tbh.

        The stress test needs to be done because if the problem is not still present it suggests that your add on video card may be failing.

        Comment

        • Markh510
          PCHF Member
          • Feb 2017
          • 51

          #19
          Is the stress test instant? Doesn’t seem to be doing anything lol

          Edit: scratch that it’s doing stuff lol

          Comment

          • phillpower2
            PCHF Administrator
            • Sep 2016
            • 15209

            #20
            No problem, as you have 16GB of RAM you should go for the option of use more RAM if the computer will hold up.

            Comment

            • Markh510
              PCHF Member
              • Feb 2017
              • 51

              #21
              Looks like it might be the add on then as I have been running it all this time and had no issues…

              Comment

              • phillpower2
                PCHF Administrator
                • Sep 2016
                • 15209

                #22
                Did you check your temps and voltages at all when running the test, the hotter the better without it causing an issue would suggest a bad video card.

                Btw, any new video card should definitely be accompanied by an appropriate quality and output new PSU.

                Comment

                • Markh510
                  PCHF Member
                  • Feb 2017
                  • 51

                  #23
                  No, forgot to check the temps and voltages, might have a look at doing that tomorrow. Would like to make sure that I replace anything that is either damaged or failing if possible so I don’t end up replacing things that don’t need it lol

                  Yeah will definitely be getting a new PSU and depending on price a video card with it

                  Comment

                  • Markh510
                    PCHF Member
                    • Feb 2017
                    • 51

                    #24
                    Would you advise having a PSU that is way more than you need so doesn’t need replacing for a while?

                    Comment

                    • phillpower2
                      PCHF Administrator
                      • Sep 2016
                      • 15209

                      #25
                      Originally posted by Markh510
                      Would you advise having a PSU that is way more than you need so doesn’t need replacing for a while?
                      Doesn’t work like that I`m afraid Mark, when purchasing a new PSU you should go for the best quality that you can for your budget and make sure that any potential purchase has enough power output for all of your hardware and enough amps on the +12V rail for any add on video card etc.

                      An imaginary scenario may explain this slightly better, you need to purchase a new video card and the one that you like requires a 550W PSU that has a minimum of 37 amps on the +12V rail, you see a bronze efficiency Antec PSU that meets that criteria, it costs £76.99 and has a five year warranty, next to the Antec PSU is a 650W Gold efficiency rated EVGA PSU that costs £10 more but has a seven year warranty which to me makes spending the extra £10 for an additional two years of warranty worth the extra cost, don`t need the extra 100W and 17 amps but the extra cover would be money well spent imo.

                      Comment

                      • Markh510
                        PCHF Member
                        • Feb 2017
                        • 51

                        #26
                        Okay that does make sense…
                        Though I think I may need to look into one sooner rather than later as now my pc won’t turn on at all lol

                        Will have a look around and post on here my thoughts on replacements just in case I am missing anything alarming… again lol cheers for the help

                        Edit: is there anywhere that will give me values on the voltages etc?

                        Comment

                        • phillpower2
                          PCHF Administrator
                          • Sep 2016
                          • 15209

                          #27
                          Originally posted by Markh510
                          Edit: is there anywhere that will give me values on the voltages etc?
                          Not sure what you mean.

                          Comment

                          • Markh510
                            PCHF Member
                            • Feb 2017
                            • 51

                            #28
                            Originally posted by phillpower2
                            make sure that any potential purchase has enough power output for all of your hardware and enough amps on the +12V rail for any add on video card etc.
                            I mean somewhere I can check this sort of stuff, fairly new to these specifics so not sure where to look

                            Comment

                            • phillpower2
                              PCHF Administrator
                              • Sep 2016
                              • 15209

                              #29
                              A good source of info is the game debate website, example, type into Google, GTX 1060 MSI Gaming X 6G Edition game debate and you should be offered a link to here you will find amongst the information there that the card requires a PSU with a minimum output of 400W, 27 amps on the +12V rail and 1x 8-pin pci-e connector from the PSU, you would then use this info as your guide to help you choose an appropriate PSU and before making any purchase ask for someone here to give you a second opinion.

                              NB: Please note that PSU recommendations for add on video cards are the minimum requirements suggested by the card manufacturers, often seen as overkill but the guidance is best adhered to as knowingly using an underpowered PSU voids the warranty for any add on video card should it happen to fail because of this, and yes they can tell the cause apparently.

                              Comment

                              • Markh510
                                PCHF Member
                                • Feb 2017
                                • 51

                                #30
                                Cheers I have opened a new thread to hopefully grab a few more people as it’s clear what we’re talking about
                                Will have a go and look at the link etc and see what I can find although I had found one I thought looked good but we’ll see if that’s just me soon I suppose lol

                                Comment

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