Need help Fix problem

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  • Michael_Garcia
    PCHF Member
    • Oct 2016
    • 14

    #1

    Need help Fix problem

    [ATTACH]708[/ATTACH] [ATTACH]709[/ATTACH] Don’t know how to fix I haven’t messed with anything inside of the PC and haven’t used this computer in a while. Trying to fix so I can use I think it’s a Dell dimension e520 or e521 sorry don’t know.
  • Evan_Omo
    PCHF Member
    • Sep 2016
    • 1257

    #2
    Hi Michael, Welcome to PCHF!

    Have you gone into the computers BIOS to see if the hard drive is recognized? Have you tried opening up the computer and reseating the SATA and power cables for the hard drive and then seeing if the computer boots into Windows?

    If that doesn’t help then the hard drive may have failed on you and you will most likely have to get it replaced. Have you backed up the data that is stored on that hard drive?

    Comment

    • Michael_Garcia
      PCHF Member
      • Oct 2016
      • 14

      #3
      I don’t know what any of this means but I took a picture to see if you could help me
      Originally posted by Evan Omo
      Hi Michael, Welcome to PCHF!

      Have you gone into the computers BIOS to see if the hard drive is recognized? Have you tried opening up the computer and reseating the SATA and power cables for the hard drive and then seeing if the computer boots into Windows?

      If that doesn’t help then the hard drive may have failed on you and you will most likely have to get it replaced. Have you backed up the data that is stored on that hard drive?

      Comment

      • veeg
        PCHF Director
        • Jul 2016
        • 8978

        #4
        Select your boot option to the HDD as 1 and see if that helps. Per your 1st image..

        Comment

        • Michael_Garcia
          PCHF Member
          • Oct 2016
          • 14

          #5
          Originally posted by vger
          Select your boot option to the HDD as 1 and see if that helps. Per your 1st image..
          Nah man it didn’t work and were u talking about this pic

          Comment

          • jmarket
            PCHF Owner
            • Jan 2015
            • 7634

            #6
            Hi Michael,

            The hex value 7B refers to INACCESSIBLE_BOOT_DEVICE, hence the Drive Not Found error. That either means the drive itself is bad or the MBR/boot sector is corrupted.

            Comment

            • Michael_Garcia
              PCHF Member
              • Oct 2016
              • 14

              #7
              Originally posted by jmarket
              Hi Michael,

              The hex value 7B refers to INACCESSIBLE_BOOT_DEVICE, hence the Drive Not Found error. That either means the drive itself is bad or the MBR/boot sector is corrupted.
              What should I do ? Buy a new drive ? And what is the mbr/boot sector ? How do I fix

              Comment

              • Evan_Omo
                PCHF Member
                • Sep 2016
                • 1257

                #8
                Do you have any data that you need from the hard drive? If not then I would buy this hard drive as a replacement, WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch - WD1003FZEX.

                What version of Windows was installed in that machine? If you replace the hard drive then you will need to reinstall Windows and install all of the updates and drivers for the hardware devices in the computer. Do you know how to do this?

                Comment

                • Michael_Garcia
                  PCHF Member
                  • Oct 2016
                  • 14

                  #9
                  Originally posted by Evan Omo
                  Do you have any data that you need from the hard drive? If not then I would buy this hard drive as a replacement, WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6 Gb/s 64MB Cache 3.5 Inch - WD1003FZEX.

                  What version of Windows was installed in that machine? If you replace the hard drive then you will need to reinstall Windows and install all of the updates and drivers for the hardware devices in the computer. Do you know how to do this?
                  No i don’t know what version of windows but I will buy the latest and I don’t know how to install them.

                  Comment

                  • Michael_Garcia
                    PCHF Member
                    • Oct 2016
                    • 14

                    #10
                    Could I buy this one instead ?

                    Comment

                    • veeg
                      PCHF Director
                      • Jul 2016
                      • 8978

                      #11
                      Originally posted by Michael Garcia
                      Could I buy this one instead ?
                      Sure…here is what those color marks mean… Western Digital WD HDD Colors Difference – Ultimate Systems Blog

                      Comment

                      • Michael_Garcia
                        PCHF Member
                        • Oct 2016
                        • 14

                        #12
                        Originally posted by vger
                        Sure…here is what those color marks mean… Western Digital WD HDD Colors Difference – Ultimate Systems Blog
                        Thanks. So if i replace this and get windows it could potentially work ?

                        Comment

                        • veeg
                          PCHF Director
                          • Jul 2016
                          • 8978

                          #13
                          Originally posted by Michael Garcia
                          Thanks. So if i replace this and get windows it could potentially work ?
                          It should…yes

                          Comment

                          • Rustys
                            PCHF Member
                            • Jul 2016
                            • 7862

                            #14
                            Originally posted by Michael Garcia
                            No i don’t know what version of windows but I will buy the latest and I don’t know how to install them.
                            Go to the Dell site and input your service tag and find out which will be on the back of the Desktop. Six to Eight alpha numeric.

                            This will tell you what system it is what version if windows it came with and you can get the proper drivers for the hardware that is on the system.
                            Originally posted by Michael Garcia
                            So if i replace this and get windows it could potentially work ?
                            Not unless Dell has drivers for that version of windows. Dell has hardware specifically made for their systems and software made to run that hardware.

                            From doing a quick check the system came with XP or Vista 32 or 64 bit. So you will need to go to the Dell site and make sure.

                            Comment

                            • veeg
                              PCHF Director
                              • Jul 2016
                              • 8978

                              #15
                              Also if it had vista,you could probably run win 7 on that Dell.. Just make sure if you do go this route that Dell has the drivers,saying that most vista driver’s will work with win 7..

                              Comment

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