Apps freeze randomly again

[Loskyll]

Hello everyone,

same issue as in:

[EMBED content=“post-197877”]https://pchelpforum.net/threads/apps-have-random-delay.91704/#post-197877[/EMBED]

The issue is that apps seem to freeze when I try to open them. I cant tell if there is a pattern when it happens, I havent noticed one yet. I just click on an already open app and it takes up to 8 seconds until something happens. Its so damn frustrating.

I upgraded my RAM so I have 32 GB now but it still happens. I redid all the steps mentioned in the previous post but it still happens. Its not continuously, but when it happens it happens with every app Im trying to re-open.

Can anyone help?

Kind regards,
Loskyll

[Malnutrition]

I am moving this to the AM I infected forum, please follow the steps for gathering FRST logs here.
I do not suspect malware, but it is a lot easier for me to help you with this tool.
I suspect that windows update has reverted some of the changes we made.

I’ll need FRST and addition.txt logs in your next reply please.

[Malnutrition]

If there are any issues gathering FRST logs, then let me know. About a month ago the forum crashed and most all pictures were lost. Parts of guides and instructions as well. I need to update the Frst instructions…

[Loskyll]

Hey!

Thank you for the fast response.

Since the screenshots don’t work, I created a screenshot of the settings I had when I ran the scan.

[ATTACH type=“full” size=“566x374”]14736[/ATTACH]

[Malnutrition]

OK, I apologize but I need these logs in english please. You can do that for me by renaming FRST

Sorry for the inconvenience.

I’d like to have these logs in English please.
Delete the FRST and Addition.txt on your desktop.
Right Click on FRST64 and rename the FRST file to[COLOR=rgb(243, 121, 52)] FRST64english.exe
Please then re-run the scan and post the FRST and Addition.txt logs.
Make sure and still run the program as Administrator.

This will give me the logs in English, making it easier for me to digest. (y)[/COLOR]

[Loskyll]

No worries, was already kind of expecting it

here are the new english logs.

[Malnutrition]

[COLOR=rgb(243, 121, 52)]FRST Fix.

Download attached fixlist.txt file and save it to the Desktop.
NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine.
Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally.
After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt).
Please post it to your reply.

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ZHP Diag Scanner.

Download ZHP Suite to your desktop.
Right Click Run as admin.
Hit the scanner button.
Once it is complete a file name ZHPdiag.txt will be on your desktop.
Attach it.

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Download Autologger to your desktop.
Disable your Anitivirus/Defender prior to running.

[ul]
[li]Unzip it there. – If you are unsure how to unzip a program, then use ---- http://www.7-zip.org/ ----[/li][li]Right click Autologger and run as admin. (Xp user double click)[/li][li]AVZ4 will open and scan your machine, allow this to complete.[/li][li]Upload Collectionlog.zip to your next reply.[/li][/ul][/COLOR]

[Loskyll]

Sorry for the delay, here are the logs.

[Malnutrition]

Boot into safe mode and remove this driver, related to Bitdefender, ripping it out with FRST is not the best idea since it is loaded and running on your computer, deleting manually in safe mode will be the best option. Removing with FRST could cause issues.

You can use the everything search engine
Also Add Unlocker to your right click menu.
Put the file path below into everything search while in safe mode.
Delete. (y)
[COLOR=rgb(243, 121, 52)]C:\Windows\System32\drivers\bddci.sys

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[COLOR=rgb(243, 121, 52)]Important!!
Disabling Searchhost.exe could possibly disable the start menu:
Replace with OpenShell
Searches will still take place on the machine that will not be affected, telemetry search app will however be disabled.

I made an error in the previous batch file and SearchApp.exe was not renamed as intended. Or Updates brought it back to life. lol

New Fixlist is attached, please run it post new fixlog.

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Safemode can be added to your right click menu if you download and run the attached batch file.[/COLOR][/COLOR]

[Loskyll]

Thanks, so far it seems to work

[Malnutrition]

Ok. Have you ran the second fix, and removed the bitdefender driver while booted in safe mode?

If you have run the second fix, then post the log if not then that’s fine. We can leave the thread open for a while and see how it goes .

[Malnutrition]

@Loskyll I will assume that all is well and mark this thread as solved if there is no reply in 48 hours. (y)

[Malnutrition]

Marked Solved. (y)