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Open your restore points and screen shot what you have. Also you have google drive and mention backing up to it. Are there none of these pictures located there.
You did the restore and now the kill batch works, and the issue with the app microphone is back but pictures are gone.
OneDrive doesn’t have everything. It seems to be inconsistent in what it backed up. There are many financial, work and graduate school school files that were erased, as well as years of pictures and videos.
We used over a dozen apps and scans that created logs. I noticed several made restore points. Can we use an earlier one to see if we get different results?
Just to butt in here…
OneDrive (online) has a Recycle Bin, so check in there if files/folders are missing.
Also, don’t mistake Restore Points for backups. Two completely different things.
Restore Points ONLY backs up the Registry and a handful (literally) of system files - enough to use if a system update, like a driver install, goes pear-shaped.
They do not include any personal files or software.
Open your restore points and screen shot what you have.
[COLOR=rgb(255, 255, 255)]It seems we had installed something that enabled me to simply right-click and reboot into Safe Mode. I don’t see any way to go into Safe mode now.
Originally posted by Malnutrition
Also you have google drive and mention backing up to it. Are there none of these pictures located there.
I have manually backed up many things to Google Drive, but they are mostly related to my previous job.
My iPhone pictures are all backed up to Google Photos. The laptop pictures predate the Google Photos. They’ve been transferred from computer to computer as I’ve upgraded.
Originally posted by Malnutrition
You did the restore and now the kill batch works, and the issue with the app microphone is back but pictures are gone.
[COLOR=rgb(97, 189, 109)]Kill doesn’t work because the restore deleted everything on the Desktop where all the .exe’s you sent me were located, and the My Documents folder which contained the Tools folder. I can go in the posts and download Kill and recreate the batch file, if necessary.
Yes, [COLOR=rgb(97, 189, 109)]mic and camera settings have somehow been changed so that Zoom cannot access them. Another program works that records sounds coming through the soundcard but that doesn’t use the external mic. Also, I used Zoom last night and was able to hear everyone in the meeting.
Yes, everything in the Windows [COLOR=rgb(97, 189, 109)]My Pictures, My Documents and Desktop folders is gone. The Downloads folder has stuff but I don’t know how current it is.[/COLOR][/COLOR][/COLOR][/COLOR]
I found the Right Click to Safe Mode .bat and restored it, rebooted to Safe Mode and pursued the restore. The list of other restore points contained only one other point, which was after the restore, so, they’re all wiped out.
I ran the codes from post 156 and 162 (above) and rebooted; camera and mic are still disconnected. Something is controlling the settings because they are greyed out and can’t be adjusted.
OK, sorry for the long delay, can’t explain here. I downloaded Shadow Explorer and, since you didn’t specify, “ran” it as a program (not as Administrator).
It produced the attached list and nothing more.
Run as admin?
Running the previous codes had no effect on the Zoom camera/microphone problem.
Just double-checked. Disable mic and camera are set to OFF. I’m assuming that not turning ON a disable command would allow the camera & mic to work as normal.
Please see attached.
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