From my thread about Microsoft being locked up

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  • jxdama
    PCHF Member
    • Dec 2022
    • 666
    #16
    right now the frst thing is pinned to the taskbar right under wher this pc help forum is

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7045
        #17
        I am afraid that I can not be anymore clear with the instructions.

          Comment

          • jxdama
            PCHF Member
            • Dec 2022
            • 666
            #18
            im doing my best

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7045
                #19
                Take your time read everything I sent you.

                  Comment

                  • jxdama
                    PCHF Member
                    • Dec 2022
                    • 666
                    #20
                    when i click wondows d the instructions pop up

                      Comment

                      • jxdama
                        PCHF Member
                        • Dec 2022
                        • 666
                        #21
                        okay, apparently windows d just brings up the same page im already on. Now its bring up this page

                          Comment

                          • jxdama
                            PCHF Member
                            • Dec 2022
                            • 666
                            #22
                            i think im getting it. IT WILL TAKE A FEW MINUTES. IM GOING TO HAVE TO WRITE DOWN ALL THE INSTRUCTIONS. sorry for the caps. im going too fast

                              Comment

                              • Malnutrition
                                PCHF Moderator
                                • Jul 2016
                                • 7045
                                #23
                                Download this folder open it and right click FRST run as admin then click the fix button.

                                  Comment

                                  • jxdama
                                    PCHF Member
                                    • Dec 2022
                                    • 666
                                    #24
                                    ok, it says new folder5 in a list but i dont see frst

                                      Comment

                                      • Malnutrition
                                        PCHF Moderator
                                        • Jul 2016
                                        • 7045
                                        #25
                                        Well it is n there. I will sign off now.

                                          Comment

                                          • jxdama
                                            PCHF Member
                                            • Dec 2022
                                            • 666
                                            #26
                                            i think the fix worked but i dont see a log. what i was doing wrong was i was redoing the scan then trying to hit fix. when i hit run as admin and went right to fix it ran a green bar across then said fix completed and do a restart which i did

                                              Comment

                                              • Malnutrition
                                                PCHF Moderator
                                                • Jul 2016
                                                • 7045
                                                #27
                                                OK, please re run FRST and post new logs.

                                                  Comment

                                                  • jxdama
                                                    PCHF Member
                                                    • Dec 2022
                                                    • 666
                                                    #28
                                                    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-09-2023
                                                    Ran by john (administrator) on DESKTOP-THSFR3B (HP HP Desktop M01-F3xxx) (29-09-2023 03:55:24)
                                                    Running from C:\Users\john\Downloads\FRST64(2).exe
                                                    Loaded Profiles: john
                                                    Platform: Microsoft Windows 11 Home Version 22H2 22621.2283 (X64) Language: English (United States)
                                                    Default browser: Edge
                                                    Boot Mode: Normal

                                                    ==================== Processes (Whitelisted) =================

                                                    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

                                                    (0A0B0503-04C2-4CCF-9BC2-4F164DC80FEE β†’ Advanced Micro Devices, Inc.) C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\AMDRSServ.exe
                                                    (0A0B0503-04C2-4CCF-9BC2-4F164DC80FEE β†’ Advanced Micro Devices, Inc.) C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\RadeonSoftware.exe
                                                    (C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe ->) (EXPRSVPN LLC β†’ ExpressVPN) C:\Program Files (x86)\ExpressVPN\expressvpnd\expressvpnd.exe
                                                    (C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\AMDRSServ.exe ->) (0A0B0503-04C2-4CCF-9BC2-4F164DC80FEE β†’ Advanced Micro Devices, Inc.) C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\AMDRSSrcExt.exe
                                                    (C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\RadeonSoftware.exe ->) (0A0B0503-04C2-4CCF-9BC2-4F164DC80FEE β†’ Advanced Micro Devices, Inc.) C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m\radeonsoftware\cncmd.exe
                                                    (C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteams.exe ->) (Microsoft Corporation β†’ Microsoft Corporation) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\117.0.2045 .43\msedgewebview2.exe <12>
                                                    (DriverStore\FileRepository\u0392596.inf_amd64_6b8 c540dc585ffa4\B392262\atiesrxx.exe ->) (Advanced Micro Devices Inc. β†’ AMD) C:\Windows\System32\DriverStore\FileRepository\u03 92596.inf_amd64_6b8c540dc585ffa4\B392262\atieclxx. exe
                                                    (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.) C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1. 3.39.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSys temEventUtilityHost.exe
                                                    (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\O menCommandCenterBackground.exe
                                                    (explorer.exe ->) (Microsoft Corporation β†’ ) C:\Program Files\WindowsApps\Microsoft.WindowsNotepad_11.2307 .27.0_x64__8wekyb3d8bbwe\Notepad\Notepad.exe
                                                    (explorer.exe ->) (Microsoft Corporation β†’ Microsoft Corporation) C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe <25>
                                                    (EXPRSVPN LLC β†’ ExpressVPN) C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe
                                                    (HP Inc. β†’ ) C:\Program Files\HP\Overlay\OMENOverlay.exe
                                                    (Mozilla Corporation β†’ Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe <10>
                                                    (SECOMN64.exe ->) (Sound Research Corporation β†’ Sound Research, Corp.) C:\Windows\System32\SECOCL64.exe
                                                    (services.exe ->) (Advanced Micro Devices Inc. β†’ AMD) C:\Windows\System32\DriverStore\FileRepository\u03 92596.inf_amd64_6b8c540dc585ffa4\B392262\atiesrxx. exe
                                                    (services.exe ->) (EXPRSVPN LLC β†’ ExpressVPN) C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe
                                                    (services.exe ->) (HON HAI PRECISION INDUSTRY CO.LTD. β†’ ) C:\Program Files\FanControlApp\FanControlApp.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Program Files\HPCommRecovery\HPCommRecovery.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpa nalyticscomp.inf_amd64_43e3600968234e87\x64\Touchp ointAnalyticsClientService.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\AppHel perCap.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\DiagsC ap.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\Networ kCap.exe
                                                    (services.exe ->) (HP Inc. β†’ HP Inc.) C:\Windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\SysInf oCap.exe
                                                    (services.exe ->) (Microsoft Corporation β†’ Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeClickToRun.exe
                                                    (services.exe ->) (Microsoft Windows Hardware Compatibility Publisher β†’ Advanced Micro Devices, Inc.) C:\Windows\System32\amdfendrsr.exe
                                                    (services.exe ->) (Microsoft Windows Hardware Compatibility Publisher β†’ Realtek Semiconductor Corp.) C:\Windows\RtkBtManServ.exe
                                                    (services.exe ->) (Microsoft Windows Publisher β†’ Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MsMpEng.exe
                                                    (services.exe ->) (Microsoft Windows Publisher β†’ Microsoft Corporation) C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\NisSrv.exe
                                                    (services.exe ->) (Realtek Semiconductor Corp. β†’ Realtek Semiconductor Corp.) C:\Windows\RtkWiFiManServ.exe
                                                    (services.exe ->) (Realtek Semiconductor Corp. β†’ Realtek Semiconductor) C:\Windows\System32\DriverStore\FileRepository\rea ltekservice.inf_amd64_0c755fff65745edd\RtkAudUServ ice64.exe <2>
                                                    (services.exe ->) (Sound Research Corporation β†’ Sound Research, Corp.) C:\Windows\System32\SECOMN64.exe
                                                    (sihost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ ) C:\Program Files\WindowsApps\AD2F1837.myHP_25.52334.606.0_x64 __v10z8vjag6ke6\win32\DesktopExtension.exe
                                                    (sihost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.) C:\Program Files\WindowsApps\AD2F1837.HPEnhance_1.3.5.0_x64__ v10z8vjag6ke6\Win32\HPEnhancedLighting.Bg.exe
                                                    (svchost.exe ->) (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ ) C:\Program Files\WindowsApps\AD2F1837.myHP_25.52334.606.0_x64 __v10z8vjag6ke6\HP.myHP.exe
                                                    (svchost.exe ->) (HP Inc. β†’ HP Inc.) C:\Program Files\HP\OmenInstallMonitor\OmenInstallMonitor.exe
                                                    (svchost.exe ->) (HP Inc. β†’ HP Inc.) C:\Program Files\HP\Overlay\OverlayHelper.exe
                                                    (svchost.exe ->) (Microsoft Corporation β†’ Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.82 3.7272.0_x64__8wekyb3d8bbwe\GameBar.exe
                                                    (svchost.exe ->) (Microsoft Corporation β†’ Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.82 3.7272.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe
                                                    (svchost.exe ->) (Microsoft Windows β†’ ) C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExper ience_423.23500.0.0_x64__cw5n1h2txyewy\Dashboard\W idgetService.exe
                                                    (svchost.exe ->) (Microsoft Windows β†’ Microsoft Corporation) C:\Windows\System32\dllhost.exe
                                                    (svchost.exe ->) (Microsoft Windows β†’ Microsoft Corporation) C:\Windows\System32\smartscreen.exe

                                                    ==================== Registry (Whitelisted) ===================

                                                    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

                                                    HKLM-x32...\Run: [ExpressVPNNotificationService] => C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationServiceStarter.exe [380816 2022-08-04] (EXPRSVPN LLC β†’ ExpressVPN)
                                                    HKU\S-1-5-21-1867205174-823180755-3576545642-1001...\Run: [HPSEU_Host_Launcher] => C:\System.sav\util\HPSEU\HpseuHostLauncher.exe [538160 2023-09-28] (HP Inc. β†’ HP Inc.)
                                                    HKU\S-1-5-21-1867205174-823180755-3576545642-1001...\Run: [MicrosoftEdgeAutoLaunch_45D944CC36A69C479BF3C34860 4E81F2] => β€œC:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe” --no-startup-window --win-session-start /prefetch:5 [4210112 2023-09-25] (Microsoft Corporation β†’ Microsoft Corporation)

                                                    ==================== Scheduled Tasks (Whitelisted) =================

                                                    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                    Task: {F4FA67D7-5D83-4AAB-B39E-A8BFB942847C} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Update Notice => C:\Program Files (x86)\HP\HP Support Framework\Resources\BingPopup\BingPopup.exe [703536 2023-09-15] (HP Inc. β†’ HP Inc.)
                                                    Task: {2BCB33C1-8EAA-47CD-A25F-3B97694B9B47} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPSFReport.exe [138328 2023-09-15] (HP Inc. β†’ HP Inc.)
                                                    Task: {E4433F47-91AB-4DFC-BEB8-9DADF24E5724} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChec ker.exe [1161264 2023-09-15] (HP Inc. β†’ HP Inc.)
                                                    Task: {3AC03B8B-FC7B-4B62-AEBD-470A57062CD1} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\HP\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChec ker.exe [1161264 2023-09-15] (HP Inc. β†’ HP Inc.)
                                                    Task: {14AC54B9-F75B-4EFD-AB67-10C84ED0DECF} - System32\Tasks\HP\Consent Manager Launcher => C:\windows\system32\sc.exe [98304 2022-05-07] (Microsoft Windows β†’ Microsoft Corporation) β†’ start hptouchpointanalyticsservice
                                                    Task: {00D4FB00-9FD1-4675-947C-F263C6CDC349} - System32\Tasks\Microsoft\Office\Office Automatic Updates 2.0 => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [26913760 2023-09-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    Task: {069EA780-6129-41B5-B9AF-537B8A98090F} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [26913760 2023-09-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    Task: {5503D4E0-7C38-42F6-8BEE-BC0256BA22B5} - System32\Tasks\Microsoft\Office\Office Feature Updates => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [158664 2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    Task: {C0B5A6DB-2936-4BCE-BFD0-90269963DFAA} - System32\Tasks\Microsoft\Office\Office Feature Updates Logon => C:\Program Files\Microsoft Office\root\Office16\sdxhelper.exe [158664 2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    Task: {F66CE3EA-2BB8-44A5-B053-D170C4398BAA} - System32\Tasks\Microsoft\Office\Office Performance Monitor => C:\Program Files\Microsoft Office\root\VFS\ProgramFilesCommonX64\Microsoft Shared\Office16\operfmon.exe [167864 2023-08-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    Task: {74D6A48C-DFF2-4331-B2BA-E3B048420FD3} - System32\Tasks\Microsoft\Windows\AppxDeploymentCli ent\UCPD velocity => C:\windows\system32\UCPDMgr.exe [58880 2023-09-12] (Microsoft Windows β†’ Microsoft Corporation)
                                                    Task: {14C2CE4A-1092-4618-871C-289B29B806D0} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MpCmdRun.exe [1596304 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)
                                                    Task: {CA3EBC08-3FC6-4CF0-BA75-731510213B14} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MpCmdRun.exe [1596304 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)
                                                    Task: {6B45F2EF-EA3E-488A-AFF2-98C6674D6601} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MpCmdRun.exe [1596304 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)
                                                    Task: {E3063D3E-2308-4359-98BD-5862F4AFBB1A} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MpCmdRun.exe [1596304 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)
                                                    Task: {32FD51C1-47BB-4DE2-BCCD-F588395820CC} - System32\Tasks\Mozilla\Firefox Background Update 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\firefox.exe [676768 2023-09-28] (Mozilla Corporation β†’ Mozilla Corporation) β†’ --MOZ_LOG sync,prependheader,timestamp,append,maxsize:1,Dump :5 --MOZ_LOG_FILE C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB\backgroundup date.moz_log --backgroundtask backgroundupdate
                                                    Task: {6863F2A9-37E1-45ED-A870-22B760EF45F5} - System32\Tasks\Mozilla\Firefox Default Browser Agent 308046B0AF4A39CB => C:\Program Files\Mozilla Firefox\default-browser-agent.exe [717728 2023-09-28] (Mozilla Corporation β†’ Mozilla Foundation)
                                                    Task: {6DB039E5-946B-4545-9220-957115208A27} - System32\Tasks\OmenInstallMonitor => C:\Program Files\HP\OmenInstallMonitor\OmenInstallMonitor.exe [58352 2023-09-27] (HP Inc. β†’ HP Inc.)
                                                    Task: {B1F212DB-ED62-49FB-AD31-C79F8698932D} - System32\Tasks\OmenOverlay => C:\Program Files\HP\Overlay\OverlayHelper.exe [60400 2023-09-27] (HP Inc. β†’ HP Inc.)
                                                    Task: {2F7EBAED-882C-4AB8-B623-226B05736234} - System32\Tasks\RtkAudUService64_BG => C:\windows\System32\DriverStore\FileRepository\rea ltekservice.inf_amd64_0c755fff65745edd\RtkAudUServ ice64.exe [1923384 2023-09-06] (Realtek Semiconductor Corp. β†’ Realtek Semiconductor)

                                                    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

                                                    ==================== Internet (Whitelisted) ====================

                                                    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

                                                    Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                                                    Tcpip..\Interfaces{fed75b1f-821c-4c33-a838-025763bcbc5d}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                                                    [HEADING=1]Edge:[/HEADING]
                                                    Edge DefaultProfile: Default
                                                    Edge Profile: C:\Users\john\AppData\Local\Microsoft\Edge\User Data\Default [2023-09-29]
                                                    Edge Notifications: Default β†’ hxxps://pchelpforum.net; hxxps://politicalhotwire.com; hxxps://www.facebook.com; hxxps://www.instagram.com; hxxps://www.youtube.com
                                                    Edge Session Restore: Default β†’ is enabled.
                                                    Edge Extension: (Google Docs Offline) - C:\Users\john\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdl olhkhi [2023-08-30]
                                                    Edge Extension: (Edge relevant text changes) - C:\Users\john\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\jmjflgjpcpepeafmmgdpfkogkg hcpiha [2023-09-14]
                                                    [HEADING=1]FireFox:[/HEADING]
                                                    FF DefaultProfile: ujse8sqr.default
                                                    FF ProfilePath: C:\Users\john\AppData\Roaming\Mozilla\Firefox\Prof iles\ujse8sqr.default [2023-09-28]
                                                    FF ProfilePath: C:\Users\john\AppData\Roaming\Mozilla\Firefox\Prof iles\6sjtp7l0.default-release [2023-09-29]
                                                    FF Notifications: Mozilla\Firefox\Profiles\6sjtp7l0.default-release β†’ hxxps://www.instagram.com
                                                    FF Plugin: @microsoft.com/SharePoint,version=14.0 β†’ C:\Program Files\Microsoft Office\root\Office16\NPSPWRAP.DLL [2023-08-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 β†’ C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\NPSPWRAP.DLL [2023-08-01] (Microsoft Corporation β†’ Microsoft Corporation)

                                                    ==================== Services (Whitelisted) ===================

                                                    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                    R2 ClickToRunSvc; C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe [11817040 2023-09-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                    R2 ExpressVPNService; C:\Program Files (x86)\ExpressVPN\bootstrap\amd64\nssm.exe [439696 2022-08-04] (EXPRSVPN LLC β†’ ExpressVPN)
                                                    R2 HP Comm Recover; C:\Program Files\HPCommRecovery\HPCommRecovery.exe [893984 2022-08-15] (HP Inc. β†’ HP Inc.)
                                                    R2 HPAppHelperCap; C:\windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\AppHel perCap.exe [888272 2023-08-29] (HP Inc. β†’ HP Inc.)
                                                    R2 HPDiagsCap; C:\windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\DiagsC ap.exe [886736 2023-08-29] (HP Inc. β†’ HP Inc.)
                                                    R2 HPNetworkCap; C:\windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\Networ kCap.exe [883152 2023-08-29] (HP Inc. β†’ HP Inc.)
                                                    R2 HPSysInfoCap; C:\windows\System32\DriverStore\FileRepository\hpc ustomcapcomp.inf_amd64_f1a9bf9a59c52b11\x64\SysInf oCap.exe [886840 2023-08-29] (HP Inc. β†’ HP Inc.)
                                                    R2 HpTouchpointAnalyticsService; C:\windows\System32\DriverStore\FileRepository\hpa nalyticscomp.inf_amd64_43e3600968234e87\x64\Touchp ointAnalyticsClientService.exe [497744 2023-08-02] (HP Inc. β†’ HP Inc.)
                                                    R2 ID19 HP Fan Control Service; C:\Program Files\FanControlApp\FanControlApp.exe [283168 2020-04-28] (HON HAI PRECISION INDUSTRY CO.LTD. β†’ )
                                                    R2 RtkWiFiManServ; C:\windows\RtkWiFiManServ.exe [821632 2023-06-27] (Realtek Semiconductor Corp. β†’ Realtek Semiconductor Corp.)
                                                    R3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\NisSrv.exe [3121008 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)
                                                    R2 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MsMpEng.exe [133688 2023-08-31] (Microsoft Windows Publisher β†’ Microsoft Corporation)

                                                    ===================== Drivers (Whitelisted) ===================

                                                    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                    R3 amdfendrmgr; C:\windows\System32\drivers\amdfendrmgr.sys [25560 2023-04-12] (Microsoft Windows Hardware Compatibility Publisher β†’ Advanced Micro Devices, Inc.)
                                                    R3 amdgpio3; C:\windows\System32\drivers\amdgpio3.sys [36928 2022-07-07] (ASMedia Technology Inc. β†’ Advanced Micro Devices, Inc)
                                                    R3 amdwddmg; C:\windows\System32\DriverStore\FileRepository\u03 92596.inf_amd64_6b8c540dc585ffa4\B392262\amdkmdag. sys [100372792 2023-06-06] (Advanced Micro Devices Inc. β†’ Advanced Micro Devices, Inc.)
                                                    R3 expressvpntun; C:\windows\System32\drivers\expressvpn-tun.sys [56536 2022-08-04] (Express VPN International Ltd. β†’ ExpressVPN)
                                                    R0 fse; C:\windows\System32\drivers\fse.sys [218464 2023-05-05] (Microsoft Windows β†’ Microsoft Corporation)
                                                    R3 HPCustomCapDriver; C:\windows\System32\DriverStore\FileRepository\hpc ustomcapdriver.inf_amd64_a955fa431e522f5e\x64\hpcu stomcapdriver.sys [26648 2022-06-23] (HP Inc. β†’ HP Inc.)
                                                    R2 HpReadHWData; C:\windows\system32\drivers\HpReadHWData.sys [52176 2023-08-15] (HP Inc. β†’ Windows (R) Win 7 DDK provider)
                                                    S3 rtcx21; C:\windows\System32\DriverStore\FileRepository\rtc x21x64.inf_amd64_516e5c9b75c49dc2\rtcx21x64.sys [539648 2022-05-06] (Microsoft Windows β†’ Realtek)
                                                    S4 UCPD; C:\windows\System32\drivers\UCPD.sys [29184 2023-09-12] (Microsoft Windows β†’ Microsoft Corporation)
                                                    S3 vmbusproxy; C:\windows\system32\drivers\vmbusproxy.sys [94208 2023-05-05] (Microsoft Windows β†’ )
                                                    S0 WdBoot; C:\windows\System32\drivers\wd\WdBoot.sys [55872 2023-08-31] (Microsoft Windows Early Launch Anti-malware Publisher β†’ Microsoft Corporation)
                                                    U5 WdDevFlt; C:\Windows\System32\Drivers\WdDevFlt.sys [169232 2022-05-07] (Microsoft Windows β†’ Microsoft Corporation)
                                                    R0 WdFilter; C:\windows\System32\drivers\wd\WdFilter.sys [574872 2023-08-31] (Microsoft Windows β†’ Microsoft Corporation)
                                                    R3 WdNisDrv; C:\windows\System32\drivers\wd\WdNisDrv.sys [105864 2023-08-31] (Microsoft Windows β†’ Microsoft Corporation)

                                                    ==================== NetSvcs (Whitelisted) ===================

                                                    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                    ==================== One month (created) (Whitelisted) =========

                                                    (If an entry is included in the fixlist, the file/folder will be moved.)

                                                    2023-09-28 20:05 - 2023-09-28 20:05 - 000000000 ____D C:\ProgramData\Propagation
                                                    2023-09-28 20:05 - 2023-09-28 20:05 - 000000000 ____D C:\ProgramData\AMD
                                                    2023-09-28 20:02 - 2023-09-28 20:03 - 000310855 _____ C:\Users\john\Downloads\Fixlog.txt
                                                    2023-09-28 19:50 - 2023-09-28 19:50 - 001839652 _____ C:\Users\john\Downloads\New folder (5).zip
                                                    2023-09-28 10:01 - 2023-09-28 20:03 - 000000000 ____D C:\Program Files\Mozilla Firefox
                                                    2023-09-27 20:39 - 2023-09-27 20:39 - 002382848 _____ (Farbar) C:\Users\john\Downloads\FRST64(2).exe
                                                    2023-09-27 20:14 - 2023-09-27 20:14 - 000000000 ____D C:\AdwCleaner
                                                    2023-09-27 20:13 - 2023-09-27 20:13 - 008791352 _____ (Malwarebytes) C:\Users\john\Downloads\adwcleaner.exe
                                                    2023-09-27 14:26 - 2023-09-29 03:55 - 000019828 _____ C:\Users\john\Downloads\FRST.txt
                                                    2023-09-27 14:26 - 2023-09-28 19:52 - 000030462 _____ C:\Users\john\Downloads\Addition.txt
                                                    2023-09-27 14:25 - 2023-09-29 03:55 - 000000000 ____D C:\FRST
                                                    2023-09-27 12:35 - 2023-09-27 12:35 - 002382848 _____ (Farbar) C:\Users\john\Downloads\FRST64(1).exe
                                                    2023-09-27 12:32 - 2023-09-27 12:32 - 002382848 _____ (Farbar) C:\Users\john\Downloads\FRST64.exe
                                                    2023-09-26 15:36 - 2023-09-06 02:09 - 006527960 _____ (Realtek Semiconductor Corp.) C:\windows\system32\Drivers\RTKVHD64.sys
                                                    2023-09-14 08:02 - 2023-09-28 15:43 - 000000000 ____D C:\Users\john\AppData\Local\OGH
                                                    2023-09-14 08:02 - 2023-09-27 20:26 - 000003766 _____ C:\windows\system32\Tasks\OmenInstallMonitor
                                                    2023-09-14 08:02 - 2023-09-27 20:26 - 000003706 _____ C:\windows\system32\Tasks\OmenOverlay
                                                    2023-09-12 17:07 - 2023-09-12 17:08 - 000000000 ___HD C:$WinREAgent

                                                    ==================== One month (modified) ==================

                                                    (If an entry is included in the fixlist, the file/folder will be moved.)

                                                    2023-09-29 03:40 - 2023-05-26 20:19 - 000000000 ____D C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38
                                                    2023-09-29 03:40 - 2023-05-25 07:01 - 000000000 ____D C:\Users\john\AppData\Local\D3DSCache
                                                    2023-09-29 03:39 - 2022-05-07 01:24 - 000000000 ____D C:\windows\AppReadiness
                                                    2023-09-29 03:38 - 2023-05-25 07:18 - 000000000 ____D C:\Users\john\AppData\Local\HP
                                                    2023-09-29 03:38 - 2022-05-07 01:24 - 000000000 ___HD C:\Program Files\WindowsApps
                                                    2023-09-29 03:38 - 2022-05-07 01:24 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
                                                    2023-09-28 20:14 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SystemTemp
                                                    2023-09-28 20:11 - 2022-06-30 21:07 - 000855938 _____ C:\windows\system32\PerfStringBackup.INI
                                                    2023-09-28 20:11 - 2022-05-07 01:22 - 000000000 ____D C:\windows\INF
                                                    2023-09-28 20:10 - 2023-05-25 07:01 - 000000000 ____D C:\Users\john\AppData\Local\AMD
                                                    2023-09-28 20:04 - 2022-06-30 21:01 - 000012288 ___SH C:\DumpStack.log.tmp
                                                    2023-09-28 20:04 - 2022-06-30 21:01 - 000000006 ____H C:\windows\Tasks\SA.DAT
                                                    2023-09-28 20:03 - 2023-05-26 20:19 - 000000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
                                                    2023-09-28 20:03 - 2023-05-05 07:38 - 000002142 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Amazon.com.lnk
                                                    2023-09-28 20:03 - 2022-05-07 01:17 - 000524288 _____ C:\windows\system32\config\BBI
                                                    2023-09-28 19:30 - 2022-06-30 21:01 - 000000000 ____D C:\windows\system32\SleepStudy
                                                    2023-09-28 15:44 - 2023-05-26 20:19 - 000001012 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk
                                                    2023-09-27 20:26 - 2023-05-05 07:05 - 000000000 ____D C:\Program Files\HP
                                                    2023-09-27 10:41 - 2023-05-25 06:40 - 000000000 ____D C:\Users\john
                                                    2023-09-27 09:57 - 2023-05-05 07:34 - 000000000 ____D C:\Program Files\AMD
                                                    2023-09-27 09:57 - 2023-05-05 07:01 - 000001607 _____ C:\windows\system32\config\VSMIDK
                                                    2023-09-27 02:42 - 2022-06-30 21:01 - 000002445 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
                                                    2023-09-27 02:42 - 2022-06-30 21:01 - 000002283 _____ C:\Users\Public\Desktop\Microsoft Edge.lnk
                                                    2023-09-26 15:36 - 2023-05-05 07:33 - 000003366 _____ C:\windows\system32\Tasks\RtkAudUService64_BG
                                                    2023-09-26 03:35 - 2023-05-25 07:53 - 000003588 _____ C:\windows\system32\Tasks\OneDrive Reporting Task-S-1-5-21-1867205174-823180755-3576545642-1001
                                                    2023-09-26 03:35 - 2023-05-25 07:03 - 000003376 _____ C:\windows\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1867205174-823180755-3576545642-1001
                                                    2023-09-26 03:35 - 2023-05-25 07:03 - 000002383 _____ C:\Users\john\AppData\Roaming\Microsoft\Windows\St art Menu\Programs\OneDrive.lnk
                                                    2023-09-25 23:25 - 2023-05-25 06:40 - 000000000 ____D C:\Users\john\AppData\Local\Packages
                                                    2023-09-25 23:25 - 2022-06-30 21:02 - 000000000 ____D C:\ProgramData\Packages
                                                    2023-09-24 03:39 - 2023-05-25 07:18 - 000000000 ____D C:\windows\system32\Tasks\Hewlett-Packard
                                                    2023-09-17 11:12 - 2023-05-05 07:07 - 000000000 ____D C:\Program Files\Microsoft Office
                                                    2023-09-16 03:22 - 2022-05-07 01:24 - 000000000 ____D C:\ProgramData\USOPrivate
                                                    2023-09-16 03:06 - 2022-06-30 21:01 - 000504272 _____ C:\windows\system32\FNTCACHE.DAT
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ___RD C:\windows\ImmersiveControlPanel
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\UUS
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SysWOW64\WinMetadata
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SysWOW64\Dism
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\SystemResources
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\WinMetadata
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\oobe
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\Dism
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\system32\appraiser
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\ShellExperiences
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\ShellComponents
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\Provisioning
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\PolicyDefinitions
                                                    2023-09-16 03:06 - 2022-05-07 01:24 - 000000000 ____D C:\windows\bcastdvr
                                                    2023-09-12 17:21 - 2022-05-07 01:17 - 000000000 ____D C:\windows\CbsTemp
                                                    2023-09-12 17:11 - 2022-06-30 21:04 - 003210752 _____ (Microsoft Corporation) C:\windows\SysWOW64\PrintConfig.dll
                                                    2023-09-12 17:05 - 2023-05-25 03:59 - 000000000 ____D C:\windows\system32\MRT
                                                    2023-09-12 17:04 - 2023-05-25 03:59 - 177941912 ____C (Microsoft Corporation) C:\windows\system32\MRT.exe
                                                    2023-08-31 09:37 - 2022-06-30 21:01 - 000000000 ____D C:\windows\system32\Drivers\wd

                                                    ==================== SigCheck ============================

                                                    (There is no automatic fix for files that do not pass verification.)

                                                    ==================== End of FRST.txt ========================

                                                      Comment

                                                      • jxdama
                                                        PCHF Member
                                                        • Dec 2022
                                                        • 666
                                                        #29
                                                        [HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-09-2023
                                                        Ran by john (29-09-2023 03:56:10)
                                                        Running from C:\Users\john\Downloads
                                                        Microsoft Windows 11 Home Version 22H2 22621.2283 (X64) (2023-05-25 08:57:38)
                                                        Boot Mode: Normal[/HEADING]
                                                        ==================== Accounts: =============================

                                                        (If an entry is included in the fixlist, it will be removed.)

                                                        Administrator (S-1-5-21-1867205174-823180755-3576545642-500 - Administrator - Disabled)
                                                        DefaultAccount (S-1-5-21-1867205174-823180755-3576545642-503 - Limited - Disabled)
                                                        Guest (S-1-5-21-1867205174-823180755-3576545642-501 - Limited - Disabled)
                                                        john (S-1-5-21-1867205174-823180755-3576545642-1001 - Administrator - Enabled) => C:\Users\john
                                                        WDAGUtilityAccount (S-1-5-21-1867205174-823180755-3576545642-504 - Limited - Disabled)

                                                        ==================== Security Center ========================

                                                        (If an entry is included in the fixlist, it will be removed.)

                                                        AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
                                                        AV: McAfee VirusScan (Enabled - Up to date) {FE987762-0FB6-6BB6-1BF1-73F8ED8566FA}
                                                        FW: McAfee Firewall (Enabled) {C6A3F647-45D9-6AEE-30AE-DACD13562181}

                                                        ==================== Installed Programs ======================

                                                        (Only the adware programs with β€œHidden” flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

                                                        ExpressVPN (HKLM-x32...{c921d3a3-4464-48b6-939a-c22ccb904f53}) (Version: 10.28.0.19 - ExpressVPN)
                                                        ExpressVPN (HKLM-x32...{E5B9C3E5-889C-4F22-A959-F4B8778D7844}) (Version: 10.28.0.19 - ExpressVPN) Hidden
                                                        HP Connection Optimizer (HKLM-x32...{6468C4A5-E47E-405F-B675-A70A70983EA6}) (Version: 2.0.19.0 - HP Inc)
                                                        HP Documentation (HKLM...\HP_Documentation) (Version: 1.0.0.1 - HP Inc.)
                                                        Microsoft 365 - en-us (HKLM...\O365HomePremRetail - en-us) (Version: 16.0.16731.20234 - Microsoft Corporation)
                                                        Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 117.0.2045.43 - Microsoft Corporation)
                                                        Microsoft Edge WebView2 Runtime (HKLM-x32...\Microsoft EdgeWebView) (Version: 117.0.2045.43 - Microsoft Corporation)
                                                        Microsoft OneDrive (HKU\S-1-5-21-1867205174-823180755-3576545642-1001...\OneDriveSetup.exe) (Version: 23.189.0910.0001 - Microsoft Corporation)
                                                        Microsoft OneNote - en-us (HKLM...\OneNoteFreeRetail - en-us) (Version: 16.0.16731.20234 - Microsoft Corporation)
                                                        Microsoft Update Health Tools (HKLM...{AF47B488-9780-4AB5-A97E-762E28013CA6}) (Version: 5.71.0.0 - Microsoft Corporation)
                                                        Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
                                                        Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (HKLM-x32...{B175520C-86A2-35A7-8619-86DC379688B9}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
                                                        Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (HKLM-x32...{BD95A8CD-1D9F-35AD-981A-3E7925026EBB}) (Version: 11.0.61030 - Microsoft Corporation) Hidden
                                                        Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325 (HKLM-x32...{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}) (Version: 14.28.29325.2 - Microsoft Corporation)
                                                        Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29325 (HKLM-x32...{B40FC85D-2B12-46E0-B950-E5B27E348793}) (Version: 14.28.29325 - Microsoft Corporation) Hidden
                                                        Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29325 (HKLM-x32...{EE2E15BB-54C8-4DB0-B1F3-026E3C166991}) (Version: 14.28.29325 - Microsoft Corporation) Hidden
                                                        Mozilla Firefox (x64 en-US) (HKLM...\Mozilla Firefox 118.0.1 (x64 en-US)) (Version: 118.0.1 - Mozilla)
                                                        Mozilla Maintenance Service (HKLM...\MozillaMaintenanceService) (Version: 113.0.2 - Mozilla)
                                                        Office 16 Click-to-Run Extensibility Component (HKLM...{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.16731.20234 - Microsoft Corporation) Hidden
                                                        Office 16 Click-to-Run Licensing Component (HKLM...{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.16731.20234 - Microsoft Corporation) Hidden
                                                        Update Installer for WildTangent Games App (HKLM-x32...{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version: - gamigo, Inc.) Hidden
                                                        Vacation Adventures: Park Ranger 11 Collector’s Edition (HKLM-x32...\WTA-85a07164-0f1b-4f3f-ad05-ed5bf20a10dc) (Version: 7.0.0.650 - WildTangent) Hidden
                                                        WildTangent Games (HKLM-x32...\WildTangent wildgames Master Uninstall) (Version: 1.1.1.83 - WildTangent)
                                                        WildTangent ShortcutProvider (HKLM-x32...{80831F60-19D7-43B3-A60C-5CAF8C478DF6}) (Version: 7.0.0.710 - WildTangent) Hidden
                                                        [HEADING=1]Packages:[/HEADING]
                                                        AMD Radeon Software β†’ C:\Program Files\WindowsApps\AdvancedMicroDevicesInc-2.AMDRadeonSoftware_10.22.20073.0_x64__0a9344xs7nr 4m [2023-07-28] (Advanced Micro Devices Inc.) [Startup Task]
                                                        Cortana β†’ C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1 005.0_x64__8wekyb3d8bbwe [2023-08-10] (Microsoft Corporation)
                                                        Dropbox promotion β†’ C:\Program Files\WindowsApps\C27EB4BA.DropboxOEM_23.4.20.0_x6 4__xbfy0k16fey96 [2023-08-31] (Dropbox Inc.)
                                                        HP Audio Center β†’ C:\Program Files\WindowsApps\AD2F1837.HPAudioCenter_1.40.284. 0_x64__v10z8vjag6ke6 [2023-09-24] (HP Inc.)
                                                        HP Enhanced Lighting β†’ C:\Program Files\WindowsApps\AD2F1837.HPEnhance_1.3.5.0_x64__ v10z8vjag6ke6 [2023-06-07] (HP Inc.)
                                                        HP PC Hardware Diagnostics Windows β†’ C:\Program Files\WindowsApps\AD2F1837.HPPCHardwareDiagnostics Windows_2.3.2.0_x64__v10z8vjag6ke6 [2023-07-28] (HP Inc.)
                                                        HP Privacy Settings β†’ C:\Program Files\WindowsApps\AD2F1837.HPPrivacySettings_1.3.7 .0_x64__v10z8vjag6ke6 [2023-08-14] (HP Inc.)
                                                        HP QuickDrop β†’ C:\Program Files\WindowsApps\AD2F1837.HPQuickDrop_2.5.10921.0 _x64__v10z8vjag6ke6 [2023-05-25] (HP Inc.)
                                                        HP Smart β†’ C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_149.1. 1056.0_x64__v10z8vjag6ke6 [2023-09-11] (HP Inc.)
                                                        HP Support Assistant β†’ C:\Program Files\WindowsApps\AD2F1837.HPSupportAssistant_9.30 .18.0_x64__v10z8vjag6ke6 [2023-09-22] (HP Inc.)
                                                        HP System Event Utility β†’ C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1. 3.39.0_x64__v10z8vjag6ke6 [2023-09-29] (HP Inc.)
                                                        Microsoft Family β†’ C:\Program Files\WindowsApps\MicrosoftCorporationII.Microsoft Family_0.2.40.0_x64__8wekyb3d8bbwe [2023-09-25] (Microsoft Corp.)
                                                        Microsoft Whiteboard β†’ C:\Program Files\WindowsApps\Microsoft.Whiteboard_53.10510.53 1.0_x64__8wekyb3d8bbwe [2023-06-08] (Microsoft Corporation)
                                                        Microsoft.AV1VideoExtension β†’ C:\Program Files\WindowsApps\Microsoft.AV1VideoExtension_1.1. 61781.0_x64__8wekyb3d8bbwe [2023-07-20] (Microsoft Corporation)
                                                        Microsoft.WindowsAppRuntime.CBS β†’ C:\windows\SystemApps\Microsoft.WindowsAppRuntime. CBS_8wekyb3d8bbwe [2023-09-16] (Microsoft Corporation)
                                                        myHP β†’ C:\Program Files\WindowsApps\AD2F1837.myHP_25.52334.606.0_x64 __v10z8vjag6ke6 [2023-09-09] (HP Inc.) [Startup Task]
                                                        OMEN Gaming Hub β†’ C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6 [2023-09-27] (HP Inc.) [Startup Task]
                                                        Solitaire & Casual Games β†’ C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.17.8180.0_x64__8wekyb3d8bbwe [2023-08-25] (Microsoft Studios) [MS Ad]
                                                        Solitaire β†’ C:\Program Files\WindowsApps\26720RandomSaladGamesLLC.3899848 563C1F_1.0.137.0_x64__kx24dqmazqk8j [2023-09-25] (Random Salad Games LLC)
                                                        Windows Feature Experience Pack β†’ C:\windows\SystemApps\MicrosoftWindows.Client.File Exp_cw5n1h2txyewy [2023-09-16] (Microsoft Corporation)

                                                        ==================== Custom CLSID (Whitelisted): ==============

                                                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                        ==================== Codecs (Whitelisted) ====================

                                                        ==================== Shortcuts & WMI ========================

                                                        ==================== Loaded Modules (Whitelisted) =============

                                                        ==================== Alternate Data Streams (Whitelisted) ========

                                                        ==================== Safe Mode (Whitelisted) ==================

                                                        ==================== Association (Whitelisted) =================

                                                        ==================== Internet Explorer (Whitelisted) ==========

                                                        SearchScopes: HKLM-x32 β†’ DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
                                                        BHO: HP Network Check Helper β†’ {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} β†’ C:\Program Files (x86)\HP\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckP luginx64.dll [2023-09-15] (HP Inc. β†’ HP Inc.)
                                                        BHO-x32: Skype for Business Browser Helper β†’ {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} β†’ C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\OCHelper.dll [2023-08-01] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        BHO-x32: HP Network Check Helper β†’ {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} β†’ C:\Program Files (x86)\HP\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckP lugin.dll [2023-09-15] (HP Inc. β†’ HP Inc.)
                                                        Handler: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler-x32: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler-x32: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler-x32: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)
                                                        Handler-x32: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\MSOSB.DLL [2023-09-17] (Microsoft Corporation β†’ Microsoft Corporation)

                                                        (If an entry is included in the fixlist, it will be removed from the registry.)

                                                        IE trusted site: HKU\S-1-5-21-1867205174-823180755-3576545642-1001...\getscreen.me β†’ hxxp://getscreen.me
                                                        IE trusted site: HKU\S-1-5-21-1867205174-823180755-3576545642-1001...\getscreen.me β†’ hxxps://getscreen.me

                                                        ==================== Hosts content: =========================

                                                        (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

                                                        2022-05-07 01:24 - 2023-09-28 20:03 - 000000027 _____ C:\windows\system32\drivers\etc\hosts
                                                        127.0.0.1 localhost

                                                        ==================== Other Areas ===========================

                                                        (Currently there is no automatic fix for this section.)

                                                        HKU\S-1-5-21-1867205174-823180755-3576545642-1001\Control Panel\Desktop\Wallpaper β†’ C:\windows\web\wallpaper\HP Backgrounds\backgroundDefault.jpg
                                                        DNS Servers: 68.105.28.11 - 68.105.29.11
                                                        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
                                                        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Host => (EnableWebContentEvaluation: 1)
                                                        Windows Firewall is enabled.

                                                        ==================== MSCONFIG/TASK MANAGER disabled items ==

                                                        ==================== FirewallRules (Whitelisted) ================

                                                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                                                        FirewallRules: [{655F518F-8375-4FD6-8A01-0ED1C28C061E}] => (Allow) C:\Program Files\Microsoft Office\root\Office16\outlook.exe (Microsoft Corporation β†’ Microsoft Corporation)
                                                        FirewallRules: [{F5FE29FA-F677-40AA-B1D3-792C75D69FFC}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation β†’ Mozilla Corporation)
                                                        FirewallRules: [{F9EBFB71-C9CD-42FE-BE2B-B9AF146B5827}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation β†’ Mozilla Corporation)
                                                        FirewallRules: [{7061D9E8-052D-4644-B105-536953C8B5AF}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation β†’ Microsoft Corporation)
                                                        FirewallRules: [{C09F4B6C-6906-4FA8-B412-6879B833892B}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation β†’ Microsoft Corporation)
                                                        FirewallRules: [{45B3844B-5FA2-4999-B98A-BDB04D91272E}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{1108FB63-9B2D-42E1-BC12-22253A73D6BF}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{E604324B-FCD4-481B-823D-96B390B9327D}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{62D4C2BE-6C67-409B-9ACF-69A47275121D}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{5CCA5F63-FA71-47C5-BB0D-20A7A91ADE47}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{0ACCD1FD-AB21-475D-982B-7D4AC52E159F}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{DC9202EE-1ACF-40BA-B291-FD0AE573823A}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{AE6E2E31-08E2-49D5-88D9-74ED832ADE14}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{E04948CC-C980-4E94-A07E-3D82E4734501}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{AD3E75B6-5036-44C9-ADAB-4C6FDF5B8FDC}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{092EC0EC-693A-472C-BC02-C92DB3704B5A}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{CFDFBC48-F22F-4DD7-A77B-4E8D69E190D4}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{9CB6BE7F-9637-4054-98C1-CA680EEFBA22}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{31BB9DFC-4079-47E1-83E4-7274EB862586}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\H P.Omen.OmenCommandCenter.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{E9D0E3C3-0056-4065-87E9-67571153E176}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\O menCommandCenterBackground.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{761835B3-B8EC-49B2-A76A-8797BAB01E30}] => (Allow) C:\Program Files\WindowsApps\AD2F1837.OMENCommandCenter_1101. 2309.4.0_x64__v10z8vjag6ke6\OmenCommandCenterApp\O menCommandCenterBackground.exe (ED346674-0FA1-4272-85CE-3187C9C86E26 β†’ HP Inc.)
                                                        FirewallRules: [{F46698EF-DA0E-41DE-BE49-07A989E2DAEF}] => (Allow) C:\Program Files (x86)\Microsoft\EdgeWebView\Application\117.0.2045 .43\msedgewebview2.exe (Microsoft Corporation β†’ Microsoft Corporation)
                                                        FirewallRules: [{61535DB1-6021-4EB0-ADCE-C33FA55706C6}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23247.1113.2398.2 671_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation β†’ Microsoft Corporation)
                                                        FirewallRules: [{A011E681-B377-4BAB-8836-472107268A82}] => (Allow) C:\Program Files\WindowsApps\MicrosoftTeams_23247.1113.2398.2 671_x64__8wekyb3d8bbwe\msteams.exe (Microsoft Corporation β†’ Microsoft Corporation)

                                                        ==================== Restore Points =========================

                                                        19-09-2023 21:26:02 Windows Update
                                                        24-09-2023 04:11:16 Windows Update
                                                        24-09-2023 04:11:17 Windows Update
                                                        24-09-2023 04:11:20 Windows Update
                                                        27-09-2023 12:24:06 Windows Update
                                                        27-09-2023 12:24:12 Windows Update
                                                        28-09-2023 20:02:57 Restore Point Created by FRST

                                                        ==================== Faulty Device Manager Devices ============

                                                        ==================== Event log errors: ========================
                                                        [HEADING=1]Application errors:[/HEADING]
                                                        Error: (09/29/2023 03:39:33 AM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x1d1c
                                                        Faulting application start time: 0x0x1d9f2a814f99d33
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: 939f2e06-6072-41d5-9198-5d3080cc345d
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 08:05:23 PM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x6e4
                                                        Faulting application start time: 0x0x1d9f268a438309b
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: 6a5105f3-0279-4c93-9cbe-b1865eeedc6b
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 08:02:57 PM) (Source: VSS) (EventID: 8194) (User: )
                                                        Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
                                                        .
                                                        This is often caused by incorrect security settings in either the writer or requestor process.

                                                        Operation:
                                                        Gathering Writer Data

                                                        Context:
                                                        Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
                                                        Writer Name: System Writer
                                                        Writer Instance ID: {9891f386-f0d3-4d71-93f3-b53a2d933c83}

                                                        Error: (09/28/2023 03:48:16 PM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x3aa4
                                                        Faulting application start time: 0x0x1d9f244b92c827b
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: f9f4b1ba-453f-4992-b3f0-115b77c98fc3
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 03:44:07 PM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x1038
                                                        Faulting application start time: 0x0x1d9f24424fad9eb
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: daa620cf-a986-49b8-bf9c-1a9f78646087
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 09:53:49 AM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x2904
                                                        Faulting application start time: 0x0x1d9f21335407bcd
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: a25ad91f-a8ff-4c25-bab3-3e3146320a93
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 08:42:29 AM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x1160
                                                        Faulting application start time: 0x0x1d9f2093e18b148
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: 43f43466-cd52-4b54-8e87-3e7ba6abf15c
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate

                                                        Error: (09/28/2023 12:58:31 AM) (Source: Application Error) (EventID: 1000) (User: DESKTOP-THSFR3B)
                                                        Description: Faulting application name: msteamsupdate.exe, version: 23231.411.2342.9597, time stamp: 0x64ed3548
                                                        Faulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3
                                                        Exception code: 0xc0000409
                                                        Fault offset: 0x000000000007f61e
                                                        Faulting process id: 0x0x1034
                                                        Faulting application start time: 0x0x1d9f1c86ccc37a6
                                                        Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23231.411.2342.95 97_x64__8wekyb3d8bbwe\msteamsupdate.exe
                                                        Faulting module path: C:\windows\System32\ucrtbase.dll
                                                        Report Id: 2c65c7c2-39fc-4bea-b3f3-c12347a5a313
                                                        Faulting package full name: MicrosoftTeams_23231.411.2342.9597_x64__8wekyb3d8b bwe
                                                        Faulting package-relative application ID: msteamsupdate
                                                        [HEADING=1]System errors:[/HEADING]
                                                        Error: (09/29/2023 03:40:00 AM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-THSFR3B)
                                                        Description: The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.

                                                        Error: (09/28/2023 08:41:48 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
                                                        Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9P4W8RFN9M2T-AD2F1837.HPSystemEventUtility.

                                                        Error: (09/28/2023 08:05:53 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-THSFR3B)
                                                        Description: The server {8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} did not register with DCOM within the required timeout.

                                                        Error: (09/28/2023 08:03:04 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
                                                        Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

                                                        Error: (09/28/2023 08:03:04 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
                                                        Description: The Microsoft Office Click-to-Run Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

                                                        Error: (09/28/2023 08:03:04 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
                                                        Description: The Realtek Wireless Manager Service service terminated unexpectedly. It has done this 1 time(s).

                                                        Error: (09/28/2023 08:03:04 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
                                                        Description: The Realtek Audio Universal Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

                                                        Error: (09/28/2023 08:03:04 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
                                                        Description: The ID19 HP Fan Control Service service terminated unexpectedly. It has done this 1 time(s).
                                                        [HEADING=1]Windows Defender:[/HEADING]
                                                        Date: 2023-09-27 09:48:29
                                                        Description:
                                                        Microsoft Defender Antivirus scan has been stopped before completion.
                                                        Scan Type: Antimalware
                                                        Scan Parameters: Quick Scan

                                                        Date: 2023-09-26 09:54:04
                                                        Description:
                                                        Microsoft Defender Antivirus scan has been stopped before completion.
                                                        Scan Type: Antimalware
                                                        Scan Parameters: Quick Scan

                                                        Date: 2023-09-25 11:06:46
                                                        Description:
                                                        Microsoft Defender Antivirus scan has been stopped before completion.
                                                        Scan Type: Antimalware
                                                        Scan Parameters: Quick Scan

                                                        Date: 2023-09-24 11:11:01
                                                        Description:
                                                        Microsoft Defender Antivirus scan has been stopped before completion.
                                                        Scan Type: Antimalware
                                                        Scan Parameters: Quick Scan

                                                        Date: 2023-09-22 10:14:53
                                                        Description:
                                                        Microsoft Defender Antivirus scan has been stopped before completion.
                                                        Scan Type: Antimalware
                                                        Scan Parameters: Quick Scan
                                                        [HEADING=1]CodeIntegrity:[/HEADING]
                                                        Date: 2023-09-28 10:07:45
                                                        Description:
                                                        Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.23080.2006-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

                                                        Date: 2023-08-17 08:21:53
                                                        Description:
                                                        Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.23070.1004-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

                                                        Date: 2023-07-24 17:18:02
                                                        Description:
                                                        Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.23050.9-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

                                                        Date: 2023-07-18 23:31:14
                                                        Description:
                                                        Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Win dows Defender\Platform\4.18.23050.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

                                                        ==================== Memory info ===========================

                                                        BIOS: AMI F.11 10/06/2022
                                                        Motherboard: HP 8AB6
                                                        Processor: AMD Ryzen 5 5600G with Radeon Graphics
                                                        Percentage of memory in use: 57%
                                                        Total physical RAM: 11615.19 MB
                                                        Available physical RAM: 4952.93 MB
                                                        Total Virtual: 12383.19 MB
                                                        Available Virtual: 3581.28 MB

                                                        ==================== Drives ================================

                                                        Drive c: (Windows) (Fixed) (Total:476.05 GB) (Free:415.94 GB) (Model: SAMSUNG MZVL4512HBLU-00BH1) NTFS

                                                        \?\Volume{0189727b-5fb9-416f-87e0-cd7069b78390}\ (Windows RE tools) (Fixed) (Total:0.61 GB) (Free:0.06 GB) NTFS
                                                        \?\Volume{8cb4b623-db8e-4600-a089-95690f1f30b2}\ (SYSTEM) (Fixed) (Total:0.25 GB) (Free:0.18 GB) FAT32

                                                        ==================== MBR & Partition Table ====================

                                                        ================================================== ========
                                                        Disk: 0 (Size: 476.9 GB) (Disk ID: B551485D)

                                                        Partition: GPT.

                                                        ==================== End of Addition.txt =======================

                                                          Comment

                                                          • jxdama
                                                            PCHF Member
                                                            • Dec 2022
                                                            • 666
                                                            #30
                                                            I think i have too many folders now. here is a screenshot

                                                            [ATTACH type=β€œfull”]12728[/ATTACH]

                                                              Comment

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