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Sorry for the delay. I will prepare a fix for you tomorrow, but please provide these two logs for me.
Adware Cleaner
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[li]Download AdwCleaner and save it to your Desktop[/li][li]Right-click on AdwCleaner.exeand select, Run as Administrator[/li][li]Accept the EULA (I accept), then click on Scan Now[/li][li]Let the scan complete[/li][li]Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Quarantine and delete.[/li][li]Once the cleaning process is complete, AdwCleaner will ask you to restart your computer[/li][li]Close all other open windows and allow it to restart[/li][li]After the restart, Notepad will open with the AdwCleaner cleaning log[/li][li]Please Attach the contents of that log into your next reply to me[/li][/ul]
Download Malwarebytes v.4 . Install and run.
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[li]Once the MBAM dashboard opens, click on Settings (gear icon).[/li][li]Click on Security tab and make sure that all four Scan options are enabled.[/li][li]Close Settings and click on the Scan button on the dashboard.[/li][li]Once the scan is completed make sure you have it quarantine any detections it finds.[/li][li]If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop.[/li][li]If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.[/li][li]If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and include that log on your next reply.[/li][/ul] -
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I suggest the following to increase privacy and security on the machine.
Ublock Origin
O&O Shutup Ten
O&O App Buster
Update your older programs with Patch My PC home Edition.
We will clean all the tools we used…
Download KpRM
Save to Desktop
Check Delete Tools’
Check Delete Restore points.
Create Restore point.
Click delete quarantines.
Then click run.Comment
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OK, I’ve run KpRM. Do you need the .txt output file ?
Quick question, I noticed that someone appears to have updated ComboFix on Jan. 30 2022. Is it still being used ?
It was fantastic at removing PC malware/viruses etc…
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I’d leave that alone. You are clean so leave it be. ???Comment
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OK, shall do. Thanks for the malware advice and links to useful software.Comment
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