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[ATTACH type=“full”]11819[/ATTACH]
when i want to open windows security it stays like this until it closes eventually . this happedn when i tried to download a program
any help is appreciated
thanks.
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 10-04-2023
Ran by El Pakhio (administrator) on DESKTOP-89GEUSA (MSI MS-7817) (12-04-2023 21:10:45)
Running from D:\New folder (2)
Loaded Profiles: El Pakhio
Platform: Microsoft Windows 10 Pro Version 22H2 19045.2728 (X64) Language: English (United States)
Default browser: Chrome
Boot Mode: Normal
(There is no automatic fix for files that do not pass verification.)
==================== End of FRST.txt ========================
[HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x64) Version: 10-04-2023
Ran by El Pakhio (12-04-2023 21:12:52)
Running from D:\New folder (2)
Microsoft Windows 10 Pro Version 22H2 19045.2728 (X64) (2021-04-27 19:58:34)
Boot Mode: Normal[/HEADING]
==================== Accounts: =============================
(If an entry is included in the fixlist, it will be removed.)
Name: SM Bus Controller
Description: SM Bus Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.
Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click “Update Driver”, which starts the Hardware Update wizard.
==================== Event log errors: ========================
[HEADING=1]Application errors:[/HEADING]
Error: (04/12/2023 06:26:23 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SecHealthUI.exe version 10.0.19041.2075 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Error: (04/11/2023 09:24:42 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SecHealthUI.exe version 10.0.19041.2075 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Error: (04/11/2023 05:36:46 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SecHealthUI.exe version 10.0.19041.2075 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Error: (04/11/2023 05:35:41 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SecHealthUI.exe version 10.0.19041.2075 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Error: (04/11/2023 05:33:15 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SecHealthUI.exe version 10.0.19041.2075 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Error: (04/11/2023 05:18:52 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: perf_check.exe, version: 3.0.127.0, time stamp: 0x63a42573
Faulting module name: igdrcl64.dll, version: 20.19.15.4531, time stamp: 0x57ed260c
Exception code: 0xc0000005
Fault offset: 0x000000000007a74a
Faulting process id: 0x3ad0
Faulting application start time: 0x01d96c99aed6ee0f
Faulting application path: C:\Users\El Pakhio\AppData\Local\Wondershare\Wondershare Filmora\12.0.12.1450\perf_check.exe
Faulting module path: C:\Windows\SYSTEM32\igdrcl64.dll
Report Id: 59bd083b-e2a7-40ac-9174-4fb7fb1af6d2
Faulting package full name:
Faulting package-relative application ID:
[HEADING=1]System errors:[/HEADING]
Error: (04/04/2023 04:50:17 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-89GEUSA)
Description: The server {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} did not register with DCOM within the required timeout.
Error: (04/04/2023 04:50:17 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-89GEUSA)
Description: The server Microsoft.AAD.BrokerPlugin_1000.19041.1023.0_neutr al_neutral_cw5n1h2txyewy!Windows.Security.Authenti cation.Web.Core.BackgroundGetTokenTask.ClassId.Web AccountProvider did not register with DCOM within the required timeout.
Error: (04/02/2023 02:56:19 AM) (Source: volsnap) (EventID: 36) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
Error: (04/02/2023 02:56:08 AM) (Source: DCOM) (EventID: 10005) (User: DESKTOP-89GEUSA)
Description: DCOM got error “1053” attempting to start the service BcastDVRUserService_210a7077 with arguments “Unavailable” in order to run the server:
Windows.Media.Capture.Internal.AppCaptureShell
Error: (04/02/2023 02:56:08 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The GameDVR and Broadcast User Service_210a7077 service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Error: (04/02/2023 02:56:08 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GameDVR and Broadcast User Service_210a7077 service to connect.
Error: (03/30/2023 06:35:07 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NCBCSZSJRSB-SpotifyAB.SpotifyMusic.
Error: (03/30/2023 06:32:06 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.
[HEADING=1]Windows Defender:[/HEADING]
Date: 2023-04-11 17:31:13
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
Date: 2023-04-11 17:31:04
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
Date: 2023-04-11 17:28:26
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
Date: 2023-04-11 17:28:20
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
Date: 2023-04-11 17:28:16
Description:
Microsoft Defender Antivirus has detected malware or other potentially unwanted software.
For more information please see the following:
Name: PUA:Win32/Packunwan
Severity: Low
Category: Potentially Unwanted Software
Path: file:_C:\Users\El Pakhio\AppData\Local\Wondershare\Wondershare Filmora\12.0.12.1450\FFWsUpgrade.dll; file:_C:\Users\El Pakhio\AppData\Local\Wondershare\Wondershare Filmora\12.0.12.1450\FMediaLibraryView.dll
Detection Origin: Local machine
Detection Type: FastPath
Detection Source: Real-Time Protection
Process Name: C:\Users\El Pakhio\AppData\Local\Wondershare\Wondershare Filmora\12.0.12.1450\Patch.exe
Security intelligence Version: AV: 1.387.695.0, AS: 1.387.695.0, NIS: 1.387.695.0
Engine Version: AM: 1.1.20200.4, NIS: 1.1.20200.4
[HEADING=1]CodeIntegrity:[/HEADING]
Date: 2023-04-12 20:59:56
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Windows signing level requirements.
Date: 2023-04-12 20:46:04
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
==================== Memory info ===========================
BIOS: American Megatrends Inc. V1.4 02/20/2014
Motherboard: MSI H81M-P33 (MS-7817)
Processor: Intel(R) Core™ i5-4570 CPU @ 3.20GHz
Percentage of memory in use: 51%
Total physical RAM: 16328.03 MB
Available physical RAM: 7933.59 MB
Total Virtual: 17352.03 MB
Available Virtual: 3459.33 MB
[ul]
[li]Download AdwCleaner and save it to your Desktop[/li][li]Right-click on AdwCleaner.exeand select, Run as Administrator[/li][li]Accept the EULA (I accept), then click on Scan Now[/li][li]Let the scan complete[/li][li]Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Quarantine and delete.[/li][li]Once the cleaning process is complete, AdwCleaner will ask you to restart your computer[/li][li]Close all other open windows and allow it to restart[/li][li]After the restart, Notepad will open with the AdwCleaner cleaning log[/li][li]Please Attach the contents of that log into your next reply to me[/li][/ul]
Download Malwarebytes v.4 . Install and run.
[ul]
[li]Once the MBAM dashboard opens, click on Settings (gear icon).[/li][li]Click on Security tab and make sure that all four Scan options are enabled.[/li][li]Close Settings and click on the Scan button on the dashboard.[/li][li]Once the scan is completed make sure you have it quarantine any detections it finds.[/li][li]If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop.[/li][li]If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.[/li][li]If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and include that log on your next reply.[/li][/ul]
Copy the content of the code box below.
[COLOR=rgb(184, 49, 47)]Do not copy the word code!!!
Right Click FRST and run as Administrator.
Click Fix once (!) and wait. The program will create a log file (Fixlog.txt).
Attach it to your next message.
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