I think I have malware on my pc.

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  • matttyyo
    PCHF Member
    • Sep 2022
    • 4

    #1

    I think I have malware on my pc.

    So, I remember that feeling when I first got my pc. It was fast, snappy and not any issues. But, its been about a year and six months since I had that nice PC. Now I get loads of different bugs, errors artifacts in youtube videos. I have a little brother that plays roblox and some stuff but he decided to install some sketchy “roblox hacks” on my pc. I looked at my installed programs and I found AIMP Classic and UIMP Classic, both nutoriously known for getting packaged with malware installer (opencandy and some others). So one I was just watching a video on YouTube when I wanted to read the comments, and when I was scrolling down the page, I started seeing some weird artifacts like the image moving randomly. When I stopped the video it kept doing those weird moving stuff. But I resolved this issue by going into my brave browser settings and disabling “Use hardware acceleration when available.” Something along those lines. The thing is I do have a recovery USB to reinstall Windows 11 but I have important stuff such as documents, bank transactions, etc. I don’t really want to backup since I’ve once had my passwords breached so I don’t really trust anything and also I may have forgotten something. Another day I pressed WINDOWS + E on my keyboard to open explorer, however instead of opening 1 windows it opened up 7. I found that super suspicous. I decided to run an offline windows defender scan but it found nothing. Also, on the YouTube artifacts problem it was nothing to do with my GPU, I had updated and checked I had all the right drivers. Any solutions anyone? It will be greatly appreciated.
  • Rustys
    PCHF Member
    • Jul 2016
    • 7862

    #2
    Relocated to the Malware removal section to get proper assistance.

    Comment

    • matttyyo
      PCHF Member
      • Sep 2022
      • 4

      #3
      Originally posted by Rustys
      Relocated to the Malware removal section to get proper assistance.
      ok thank you

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.
        If you are unsure if your operating system is 32 or 64 Bit please go HERE.
        Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"
        [IMG alt=“icon2.jpg”]https://pchelpforum.net/attachments/icon2-jpg.794/
        If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
        FRST will open with two dialogue boxes, accept the disclaimer.
        Code:
            [IMG alt="frst disclaimer.jpg"]https://pchelpforum.net/attachments/frst-disclaimer-jpg.795/
        [ol]
        [li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select Scan[/li][/ol]
        [IMG alt=“frst.jpg”]https://pchelpforum.net/attachments/frst-jpg.796/
        Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
        Code:
            [IMG alt="2016-08-12_152002.jpg"]https://pchelpforum.net/attachments/2016-08-12_152002-jpg.797/
        Please Copy and Paste the contents of these logs in your next post for review by our Security Team[/IMG]

        Comment

        • matttyyo
          PCHF Member
          • Sep 2022
          • 4

          #5
          Originally posted by Malnutrition
          Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.
          If you are unsure if your operating system is 32 or 64 Bit please go HERE.
          Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"
          [IMG alt=“icon2.jpg”]https://pchelpforum.net/attachments/icon2-jpg.794/
          If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
          FRST will open with two dialogue boxes, accept the disclaimer.
          Code:
              [IMG alt="frst disclaimer.jpg"]https://pchelpforum.net/attachments/frst-disclaimer-jpg.795/
          [ol]
          [li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select Scan[/li][/ol]
          [IMG alt=“frst.jpg”]https://pchelpforum.net/attachments/frst-jpg.796/
          Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
          Code:
              [IMG alt="2016-08-12_152002.jpg"]https://pchelpforum.net/attachments/2016-08-12_152002-jpg.797/
          Please Copy and Paste the contents of these logs in your next post for review by our Security Team
          ok, I’ll do it soon[/IMG][/QUOTE]

          Comment

          • Malnutrition
            PCHF Moderator
            • Jul 2016
            • 7041

            #6
            Ok, when you have time.

            Run these two tools prior to running FRST.

            Adware Cleaner

            [ul]
            [li]Download AdwCleaner and save it to your Desktop[/li][li]Right-click on AdwCleaner.exeand select[/li][IMG alt=“Spcusrh.png”]https://i.imgur.com/Spcusrh.png Run as Administrator
            [li]Accept the EULA (I accept), then click on Scan Now[/li][li]Let the scan complete[/li][li]Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button[/li][li]Subsequently you may be asked to Run Basic Repair. This is optional. I would suggest holding off on this for now.[/li][li]Once the cleaning process is complete, AdwCleaner will ask you to restart your computer[/li][li]Close all other open windows and allow it to restart[/li][li]After the restart, Notepad will open with the AdwCleaner cleaning log[/li][li]Please Attach the contents of that log into your next reply to me[/li][/ul]


            Step 2: Adware Removal Tool Scan.

            Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.
            Click Scan
            Hit Ok.
            Hit next make sure to leave all items checked, for removal.
            Click Next
            The Program will close all open programs to complete the removal, so save any work and hit OK.
            Then hit OK after the removal process is complete, thenOK again to finish up.
            Post log generated by tool.[/IMG]

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7041

              #7
              @matttyyo any update?

              Comment

              • matttyyo
                PCHF Member
                • Sep 2022
                • 4

                #8
                Ok so the thing is the next day I tried to boot up my pc and put it couldn’t verify my pin/credentials… it said it couldn’t log in. So I pressed shift and restart and clicked on boot from a USB and just reinstalled windows from scratch, since I didn’t want to take the risk of it destroying my boot sector too. After I reset everything was fine. However if I get a problem like this again I will definitely take action on it quicker. Thanks so much @Malnutrition , greatly appreciate it! I will definitely use your method if I need it some day

                Comment

                • Malnutrition
                  PCHF Moderator
                  • Jul 2016
                  • 7041

                  #9
                  Thanks for letting me know.

                  Here are some programs that you IMO should have.

                  uBlock Origin is not just an “ad blocker“, it's a wide-spectrum content blocker with CPU and memory efficiency as a primary feature. Developed by Raymond Hill.


                  The easiest, fastest way to update or install software. Ninite downloads and installs programs automatically in the background.

                  We develop highest quality software to simplify Computer usage

                  With this tool you have full control over which comfort functions under Windows 10 and Windows 11 you wish to use, and you decide when the passing on of your data goes too far.

                  Comment

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