Help with Error Message

[Malnutrition]

All right, I have just seen this. I will take a look in the morning, and get a reply ready for you. While you wait, please run this tool.

Please download Zhp Cleaner to your desktop. Right Click the icon and select run as administrator.
Once you have started the program, you will need to click the scanner button.
The program will close all open browsers!
Once the scan is completed, the you will want to click the Repair button.
At the end of the process you may be asked to reboot your machine.
After you reboot a report will open on your desktop.
Attach the report here in your next reply.

[Malnutrition]

Disable windows defender.

FRST Fix.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

[Malnutrition]

@9MikeMike any update?

[9MikeMike]

Hey. Sorry about the slowness. Actually just came by to say almost there.
I had a few things going so had a bunch of tabs open and such. I got all the programs downloaded, ready to
go. Most likely will do it tomorrow morning and post the reports.

[9MikeMike]

Smoke…so much smoke. Firefighters running away

(ps what I was picturing as I ran the stranger-danger “fix”)

Anyways, all done except Defender - no exe to run it. The .vbs only opened an updater for Windows.

ZHP kicked out 2 reports - you ask, you shall receive.

And the fixlog.txt

And a big thank you!

[Malnutrition]

No problem, I’ll have a look at these later on. How is the machine running now?

Smoke…so much smoke. Firefighters running away

(ps what I was picturing as I ran the stranger-danger “fix”)

Lol

https://www.howtogeek.com/howto/15788/how-to-uninstall-disable-and-remove-windows-defender.-also-how-turn-it-off/

Download Autoruns and Autorunsc Unzip it to your desktop and then right click
[IMG alt=“Capture.PNG”]https://pchelpforum.net/attachments/capture-png.9995/
Run as Admin.
After the scan is finished then click on File----Then click----Save
The default name will be autoruns.arn make sure to leave it this way.
Attach the file in your next reply.
If the file is too large, then use catbox.moe or Ufile.io and send the link in your next reply.[/IMG]

[9MikeMike]

Feels like the old girl boots faster.
A few “admin” niggles here and there - no problem to fix.
Still clearing some clutter that won’t necessarily show up under scans.
Adware was asking about a Winsock reset? No idea…
Defender now off. Panda can get quite unruly - grabbing exe’s and what not. Already doing more than AVG who just pushed pop ups. So far so good.
As for Autoruns - that link flashes and disappears - Panda again, me thinks haha
Either way, I found a link, got it, ran it and got the .arn. However, when I open it, it’s blank, ie just the tabs, no info.
Downloaded Autoruns has a number of .exe’s - autorunsc 64a, 64, plain (just exe) and autoruns 64a, 64, plain. I ran two different ones and both were blank.
The attach tool also does not “see” the .arn file. “I plead stupid, your honour”.

[Malnutrition]

Upload the .arn to one of the sites i mentioned, and then send the link. You won’t be able to open the .arn unless you drag and drop it onto autruns.

If you can not use catbox or other site to upload the file, the try and zip it prior to uploading.

Let me know if you need further instructions

[Malnutrition]

Still clearing some clutter that won’t necessarily show up under scans.

https://www.raymond.cc/blog/download/did/3415/

[ATTACH type=“full” alt=“Capture.PNG”]10532[/ATTACH]
Decrap my computer it’s an outdated software, but works fine with windows 7, you might be surprised at what you find with this tool. Do not run in fully auto mode.

Adware was asking about a Winsock reset? No idea…

Not needed.

[9MikeMike]

Got it.

https://files.catbox.moe/83tebm.arn

Then I almost forgot about this bad boy. Usually pops up after restart, even after the latest restarts.
Then it popped up out of nowhere.
The MS Visual C++ is the latest version. I had a problem earlier today where the game would not fire because it was looking for a .dll
file, even though the damn file was right there - in both sys32 and syswow64. One internet solution was to update the C++ so I got the latest
but it still would not work. And the game was made for W7 this time…
Then this guy showed up. So, I’m wondering if this is related to some of the troubles I’ve had. it does not seem to affect anything obvious…

[Malnutrition]

I’d suggest that you use Ublock Origin.

Download and run Kill em all, this will kill all non essential programs and services. Then run the C++ repair…

https://www.microsoft.com/en-us/Down....aspx?id=30135

If this does not help with the pop up issue then we will take a different route after you have done everything suggested in this post.

Right click autoruns and run as admin, uncheck everything highlighted below, then reboot the computer.

[ATTACH type=“full”]10535[/ATTACH]
[ATTACH type=“full”]10536[/ATTACH]

[9MikeMike]

Hey there. Did the above.
That pop up did come back after I thought we had killed it. The context was a bit strange though.
Since updating Radeon software my xbox controller has been seriously acting up. So I uninstalled
it. Yeah, bad idea. PC looked like a minecraft picture because it uninstalled the $$%%% graphics card.
So after finally getting it all back I switched as much off in the software as I could. Then when bringing
up controller, it crashed the runtime, visual, c++ thingamajig. Also getting a strange little pop that I’ve never seen.
“There was a problem sending the command to the program.” (??)
Not sure if all this relevant but I thought I’d put it out there.

[Malnutrition]

Create a new Admin user and see if the issue persist.

https://www.codexploitcybersecurity.com/2017/04/how-to-create-admin-account-in-windows.html

[Malnutrition]

@9MikeMike Any update? If not this thread will be locked in 48 hours.