Tricky Malware/virus that I can't remove

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tntmo
    PCHF Member
    • Apr 2021
    • 12

    #1

    Tricky Malware/virus that I can't remove

    I’m not the best at computer security, usually quite lazy about it but I try to be careful but clicked on something that I shouldn’t have. I tried a few Malware removal programs (Avast, MalwareBytes and BitDefender) but none of them worked. I keep getting popups saying the computer is infected and to run system scan, etc.
    I would appreciate any assistance that could be provided.

    I have done the pre-work, downloaded the FRST 64 and ran the system scan. All have been downloaded/saved to the desktop.

    I will copy and paste the contents of the FRST and addition txt files in my reply to this initial post.
  • tntmo
    PCHF Member
    • Apr 2021
    • 12

    #2
    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-04-2021
    Ran by Samantha Karnes (administrator) on SAMANTHA (TOSHIBA Satellite C55D-B) (16-04-2021 08:38:05)
    Running from C:\Users\Samantha Karnes\Desktop
    Loaded Profiles: Samantha Karnes
    Platform: Windows 10 Home Version 2004 19041.928 (X64) Language: English (United States)
    Default browser: Edge
    Boot Mode: Normal

    ==================== Processes (Whitelisted) =================

    (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

    () [File not signed] C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
    (Adobe Inc. → Adobe Inc.) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    (Apple Inc. → Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
    (Apple Inc. → Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    (Apple Inc. → Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
    (Apple Inc. → Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Agent\DiscoverySrv.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Agent\ProductAgentService.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\bdagent.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\bdredline.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\updatesrv.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\vsserv.exe
    (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\vsservppl.exe
    (Bose Corporation → Bose Corporation) C:\Program Files (x86)\Bose Updater\BOSEUPDATER.EXE
    (Compal Electronics, Inc. → TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
    (DTS, Inc. → ) C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
    (Dynabook Inc. → Dynabook Inc.) C:\Windows\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\DSDFunctionKeyCt lService.exe <2>
    (Dynabook Inc. → Dynabook Inc.) C:\Windows\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\RMService.exe
    (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
    (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
    (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
    (Fitbit, Inc. → Fitbit, Inc.) [File not signed] C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe
    (Fitbit, Inc. → Fitbit, Inc.) [File not signed] C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
    (Google LLC → Google LLC) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <12>
    (Google LLC → Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.72\GoogleCrashHandler.e xe
    (Google LLC → Google LLC) C:\Program Files (x86)\Google\Update\1.3.36.72\GoogleCrashHandler64 .exe
    (Google LLC → Google) C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\SwReporter\89.259.200\software_reporter_tool. exe <4>
    (Microsoft Corporation → Microsoft Corporation) C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\OneDrive.e xe
    (Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2103.1 7603.0_x64__8wekyb3d8bbwe\Cortana.exe
    (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\dllhost.exe
    (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\MoUsoCoreWorker.exe
    (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\oobe\UserOOBEBroker.exe
    (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\smartscreen.exe
    (Microsoft Windows Hardware Compatibility Publisher → AMD) C:\Windows\System32\atieclxx.exe
    (Microsoft Windows Hardware Compatibility Publisher → AMD) C:\Windows\System32\atiesrxx.exe
    (Oracle America, Inc. → Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
    (Oracle America, Inc. → Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    (Qualcomm Atheros → Windows (R) Win 7 DDK provider) [File not signed] C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
    (Realtek Semiconductor Corp → Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
    (SEIKO EPSON Corporation → Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe
    (TOSHIBA CORPORATION → TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
    (TOSHIBA CORPORATION → TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
    (TOSHIBA CORPORATION → Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
    (TOSHIBA CORPORATION → TOSHIBA) C:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TDUSrv64.exe

    ==================== Registry (Whitelisted) ===================

    (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

    HKLM...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [3873000 2016-06-02] (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.)
    HKLM...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-10-08] (TOSHIBA CORPORATION → TOSHIBA Corporation)
    HKLM...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [179288 2014-04-17] (TOSHIBA CORPORATION → TOSHIBA Corporation)
    HKLM...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296008 2013-10-21] (TOSHIBA CORPORATION → TOSHIBA Corporation)
    HKLM...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [303928 2017-05-09] (Apple Inc. → Apple Inc.)
    HKLM-x32...\Run: [KeNotify] => C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe [34160 2013-08-05] (Compal Electronics, Inc. → TOSHIBA CORPORATION)
    HKLM-x32...\Run: [TSVU] => c:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TosSmartViewLauncher.exe [516512 2013-07-23] (TOSHIBA CORPORATION → TOSHIBA)
    HKLM-x32...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4377256 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
    HKLM-x32...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [646160 2019-12-11] (Oracle America, Inc. → Oracle Corporation)
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4377256 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Run: [Bose Updater] => C:\Program Files (x86)\Bose Updater\BOSEUPDATER.EXE [414552 2021-03-27] (Bose Corporation → Bose Corporation)
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\RunOnce: [Delete Cached Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q “C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\Update\One DriveSetup.exe”
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\RunOnce: [Delete Cached Standalone Update Binary] => C:\WINDOWS\system32\cmd.exe /q /c del /q “C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\Standalone Updater\OneDriveSetup.exe”
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\RunOnce: [Uninstall 21.052.0314.0001\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q “C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\21.052.031 4.0001\amd64”
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\RunOnce: [Uninstall 21.052.0314.0001] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q “C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\21.052.031 4.0001”
    HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\MountPoints2: {b8fb6b3e-0f51-11eb-8323-4cbb5866d705} - “E:\OnePlus_setup.exe” /s
    HKLM...\Windows x64\Print Processors\Canon MX490 series Print Processor: C:\Windows\System32\spool\prtprocs\x64\CNMPDCK.DLL [30208 2014-09-10] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
    HKLM...\Print\Monitors\Canon BJ FAX Language Monitor MX490 series: C:\WINDOWS\system32\CNCALCK.DLL [303104 2014-09-22] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
    HKLM...\Print\Monitors\Canon BJ Language Monitor MX490 series: C:\WINDOWS\system32\CNMLMCK.DLL [406528 2014-09-10] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
    HKLM...\Print\Monitors\EPSON WF-2540 Series 64MonitorBE: C:\WINDOWS\system32\E_YLMIUE.DLL [120320 2015-01-06] (Microsoft Windows Hardware Compatibility Publisher → SEIKO EPSON CORPORATION)
    HKLM\Software\Wow6432Node\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] → C:\Program Files (x86)\Google\Chrome\Application\90.0.4430.72\Insta ller\chrmstp.exe [2021-04-15] (Google LLC → Google LLC)

    ==================== Scheduled Tasks (Whitelisted) ============

    (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

    Task: {00BDF9F0-72F8-43DD-98D7-2357923F8C00} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [107848 2015-03-13] (Google Inc → Google Inc.)
    Task: {104E543A-DAB9-4779-B595-8AEC0B77D247} - \WPD\SqmUpload_S-1-5-21-316880295-4286440006-4187134797-1001 → No File <==== ATTENTION
    Task: {17BDE72D-73AC-4B64-8BF6-C86D521BDB9E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandco ntent → No File <==== ATTENTION
    Task: {2763E001-CF8D-432A-9D8B-87EB4D4A621E} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d → No File <==== ATTENTION
    Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => C:\WINDOWS\System32\AutoWorkplace.exe
    Task: {38E4C892-700E-413C-9B9F-3181F47A154E} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [16690424 2016-08-26] (Realtek Semiconductor Corp → Realtek Semiconductor)
    Task: {3B244C4E-942A-4C37-B537-222484FC2408} - \Microsoft\Windows\Setup\gwx\rundetector → No File <==== ATTENTION
    Task: {4C77DABD-BC2C-4ABD-87B4-89F29BD6003E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig → No File <==== ATTENTION
    Task: {4F33D887-7D1E-4D4E-8BD2-A39F920C0F01} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [107848 2015-03-13] (Google Inc → Google Inc.)
    Task: {4FBE1633-37C9-40D6-A2A7-860515D0E76D} - System32\Tasks\Microsoft\Windows\Shell\FamilySafet yUpload => {EBF00FCB-0769-4B81-9BEC-6C05514111AA}
    Task: {6172A990-3C78-4E71-B197-01B43205C717} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe [888232 2021-01-29] (Bitdefender SRL → Bitdefender)
    Task: {6497BC44-9271-445D-BF1D-7D6E3F6E7AAF} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d → No File <==== ATTENTION
    Task: {66CCAF17-0997-41D6-A177-4BA55115A843} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [699496 2013-09-24] (TOSHIBA CORPORATION → TOSHIBA Corporation)
    Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - System32\Tasks\Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task => {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
    Task: {700A4F00-4433-4EF6-9F59-A8EF9FADC4E0} - \Microsoft\Windows\Setup\GWXTriggers\Time-Weekend → No File <==== ATTENTION
    Task: {70A7D578-496B-4176-A2EF-0C9B0BE8CE44} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgra deTime → No File <==== ATTENTION
    Task: {741CED75-6E12-4CCE-B18E-96CA43706AC2} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxcon fig-B → No File <==== ATTENTION
    Task: {7F92E1B2-04E2-4538-8EA4-CB0ECC2A0F95} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d → No File <==== ATTENTION
    Task: {851F745D-7E2A-4804-B640-E867C7C8E191} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d → No File <==== ATTENTION
    Task: {85825ECF-F972-40F9-B74F-FF0B0A6C6DDF} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1557200 2021-01-25] (Adobe Inc. → Adobe Inc.)
    Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - System32\Tasks\Microsoft\Windows\SkyDrive\Routine Maintenance Task => {1B1F472E-3221-4826-97DB-2C2324D389AE}
    Task: {94180BDD-2A23-4EC0-8F43-C3D059897F5C} - System32\Tasks{8FBC408D-7A98-49A0-B52F-ABD4D2DA31C3} => “c:\program files (x86)\google\chrome\application\chrome.exe” http://ui.skype.com/ui/0/7.17.0.105/...er&page=tsBing
    Task: {B1816D01-D227-4783-A8B2-45C56E2DCAFB} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent → No File <==== ATTENTION
    Task: {B48B9F69-8581-40BA-B351-06BC99E0935B} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgra deReminderTime → No File <==== ATTENTION
    Task: {BC7EB884-DF6B-4B59-AB6D-4D0B211B91CC} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [570240 2017-02-14] (Apple Inc. → Apple Inc.)
    Task: {C73F12F8-8144-4655-B68E-80DEFD36EDF3} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d → No File <==== ATTENTION
    Task: {CCE89503-2E05-465A-B9AA-C2A723F45359} - \Microsoft\Windows\UNP\RunCampaignManager → No File <==== ATTENTION
    Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - System32\Tasks\Microsoft\Windows\PerfTrack\Backgro undConfigSurveyor => {EA9155A3-8A39-40B4-8963-D3C761B18371}
    Task: {D84F54C6-ACE2-4728-85F9-9409D7A1A3CA} - \Microsoft\Windows\Setup\gwx\launchtrayprocess → No File <==== ATTENTION
    Task: {D8D09AAC-7220-47C9-ACF5-833EC074CCF6} - System32\Tasks\Pokki => C:\Users\Samantha Karnes\AppData\Local\Pokki\Engine\ServiceHostAppUp dater.exe
    Task: {E4A77E7F-DD03-4980-9D8B-E5948D3DEF08} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d → No File <==== ATTENTION

    (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

    ==================== Internet (Whitelisted) ====================

    (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

    Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
    Tcpip..\Interfaces{37c530e7-186d-44b4-b753-6b27bcd6789a}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
    Tcpip..\Interfaces{e301b961-b921-494f-b828-e0c62aa8ca74}: [DhcpNameServer] 192.168.1.1
    [HEADING=1]Edge:[/HEADING]
    Edge Extension: (No Name) → AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
    Edge Extension: (No Name) → BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\BookViewer [not found]
    Edge Extension: (No Name) → LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
    Edge Extension: (No Name) → PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
    Edge Profile: C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default [2021-04-16]
    Edge HomePage: Default → hxxp://www.google.com/
    Edge Extension: (Read&Write for Microsoft Edge™) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\bjglhpoliipklkfjcahfefdlfp ifcinb [2021-04-14]
    Edge Extension: (Skype Calling) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\blakpkgjpemejpbmfiglncklih nhjkij [2020-08-27]
    Edge Extension: (Save to Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\gmbmikajjgmnabiglmofipeaba ddhgne [2021-04-14]
    Edge Extension: (Adblock Plus - free ad blocker) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\gmgoamodcdcjnbaobigkjelfpl akmdhh [2021-04-14]
    Edge Extension: ((Deprecated) G Suite Training) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\idkloemkmldbemijiamdiolojb ffnjlh [2020-08-27]
    Edge Extension: (uBlock Plus Adblocker) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\oofnbdifeelbaidfgpikinijek kjcicg [2020-08-27]
    [HEADING=1]FireFox:[/HEADING]
    FF DefaultProfile: 2ymu52ic.default
    FF ProfilePath: C:\Users\Samantha Karnes\AppData\Roaming\Mozilla\Firefox\Profiles\2y mu52ic.default [2016-06-11]
    FF Homepage: Mozilla\Firefox\Profiles\2ymu52ic.default → hxxps://links.malwarebytes.com/link/restorebrowser?lic=trial&product=MBAM-C/?s=toshibaupd&m=start
    FF Extension: (New Tab by Yahoo) - C:\Users\Samantha Karnes\AppData\Roaming\Mozilla\Firefox\Profiles\2y mu52ic.default\Extensionsjid1-G80Ec8LLEbK5fQ@jetpack.xpi [2015-08-06] [Legacy] [not signed]
    FF Plugin: @java.com/DTPlugin,version=11.241.2 → C:\Program Files\Java\jre1.8.0_241\bin\dtplugin\npDeployJava1 .dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
    FF Plugin: @java.com/JavaPlugin,version=11.241.2 → C:\Program Files\Java\jre1.8.0_241\bin\plugin2\npjp2.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
    FF Plugin-x32: @java.com/DTPlugin,version=11.241.2 → C:\Program Files (x86)\Java\jre1.8.0_241\bin\dtplugin\npDeployJava1 .dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
    FF Plugin-x32: @java.com/JavaPlugin,version=11.241.2 → C:\Program Files (x86)\Java\jre1.8.0_241\bin\plugin2\npjp2.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
    FF Plugin-x32: Adobe Reader → C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2021-03-05] (Adobe Inc. → Adobe Systems Inc.)
    StartMenuInternet: FIREFOX.EXE - firefox.exe

    Comment

    • tntmo
      PCHF Member
      • Apr 2021
      • 12

      #3
      [HEADING=1]Chrome:[/HEADING]
      CHR DefaultProfile: Profile 5
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1 [2015-08-16]
      CHR HomePage: Profile 1 → hxxps://www.google.com/
      CHR StartupUrls: Profile 1 → “hxxps://www.google.com/”
      CHR Extension: (Google Slides) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-04-30]
      CHR Extension: (Google Docs) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\aohghmighlieiainnegkcijnfilokake [2015-04-30]
      CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-04-30]
      CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-04-30]
      CHR Extension: (Google Search) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-04-30]
      CHR Extension: (Google Sheets) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-04-30]
      CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-04-30]
      CHR Extension: (Google Wallet) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-04-30]
      CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-04-30]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3 [2016-05-16]
      CHR Notifications: Profile 3 → hxxps://calendar.google.com; hxxps://drive.google.com; hxxps://drive.google.com
      CHR HomePage: Profile 3 → hxxp://www.google.com
      CHR StartupUrls: Profile 3 → “hxxp://www.google.com”
      CHR Extension: (Google Slides) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-07-17]
      CHR Extension: (Google Docs) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\aohghmighlieiainnegkcijnfilokake [2015-07-17]
      CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-04-24]
      CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-04-24]
      CHR Extension: (Google Search) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-07-17]
      CHR Extension: (Fluency Tutor® for Google™) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\ejajakfhhhhkifioabcekjjlhpoiijfa [2016-05-15]
      CHR Extension: (Google Sheets) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-07-17]
      CHR Extension: (Google Docs Offline) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-04-24]
      CHR Extension: (Skype) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2016-05-09]
      CHR Extension: (Google Drawings) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\mkaakpdehdafacodkgkpghoibnmamcme [2016-04-24]
      CHR Extension: (Chrome Web Store Payments) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-24]
      CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 3\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-07-17]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4 [2015-08-19]
      CHR HomePage: Profile 4 → hxxp://www.google.com/
      CHR StartupUrls: Profile 4 → “hxxp://www.google.com/”,“hxxps://www.google.com/”,“hxxp://homepage-web.com/?s=toshibaupd&m=start”,“hxxps://www.google.com/”
      CHR DefaultSearchURL: Profile 4 → hxxps://secure.homepage-web.com/?src=omnibox&partner=toshibaupd&q={searchTerms}
      CHR DefaultSearchKeyword: Profile 4 → homepage-web.com
      CHR Extension: (Google Slides) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-07-17]
      CHR Extension: (Genius Memory) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\amkoinfmlfndmileeeldconamokemeck [2015-08-13]
      CHR Extension: (Google Docs) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\aohghmighlieiainnegkcijnfilokake [2015-07-17]
      CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-07-17]
      CHR Extension: (Newsela) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\bfpeiapdhnegnfcfkdfihabadngjagfj [2015-08-13]
      CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-07-17]
      CHR Extension: (HeyMath! from Singapore) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\bmdjlopjfiefjfljahkmchhddomllahg [2015-08-13]
      CHR Extension: (ScootPad) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\boihgpoojeingjbbdjmoocbdibophjap [2015-08-13]
      CHR Extension: (Google Search) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-07-17]
      CHR Extension: (Drive Template Gallery) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\edccfahmoapjmcaahncgcekjodejmhkg [2015-08-13]
      CHR Extension: (Movenote for Education) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\fdhhpolibfeihcdjjgkkoihbdbioejmh [2015-08-13]
      CHR Extension: (Google Sheets) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-07-17]
      CHR Extension: (VocabularySpellingCity) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\gnbihkjgkedgkepcakdjcnbicklpgfpm [2015-08-13]
      CHR Extension: (Sight Words) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\ikmpccnfemdkmmoejgmdajnkbidifpgh [2015-08-13]
      CHR Extension: (SCRABBLE) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\iljoafdgpoffcjdhggphghbangpfepgd [2015-08-13]
      CHR Extension: (Read&Write for Google™) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\inoeonmfapjbbkmdafoankkfajkcphgd [2015-08-13]
      CHR Extension: (MeeGenius! Children’s Books) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\jhfhmaajajcjoijfaceafiembkmhcddc [2015-08-13]
      CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-07-17]
      CHR Extension: (Simple Calc) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\mhlialinbkjpnaoeofdfhgglolojllfh [2015-08-13]
      CHR Extension: (Trickster Spades) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\nlhnjghikagjnjoeffanodfekebkplab [2015-08-13]
      CHR Extension: (Chrome Web Store Payments) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-08-16]
      CHR Extension: (TypingClub) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\obdbgibnhfcjmmpfijkpcihjieedpfah [2015-08-13]
      CHR Extension: (WeVideo - Video Editor and Maker) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\okgjbfikepgflmlelgfgecmgjnmnmnnb [2015-08-13]
      CHR Extension: (Blackjack) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\olecjbcfpapaempgmfdhhckhcggephpp [2015-08-13]
      CHR Extension: (Dolch Sight Words) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\onleehglkpphjodfgbfipekkojffjkhl [2015-08-13]
      CHR Extension: (Khan Academy) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pahdiadnidmaaoohjmlkcjffbfcapgko [2015-08-13]
      CHR Extension: (Cacoo - Diagramming & Real-Time Collaboration) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pcflmbddgcmomcfngehfhlajjapabojh [2015-08-13]
      CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-07-17]
      CHR Extension: (Hapara Teacher Dashboard for Google Apps) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 4\Extensions\pkimffcemlhioogdhaflfefoklamojgh [2015-08-13]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5 [2021-04-16]
      CHR Notifications: Profile 5 → hxxp://dualsport-sd.com; hxxps://dualsport-sd.com; hxxps://mail.google.com; hxxps://thevideo.me; hxxps://topcaptchasolver.com; hxxps://web.skype.com; hxxps://www.batteriesplus.com; hxxps://www.facebook.com
      CHR HomePage: Profile 5 → hxxp://www.google.com/
      CHR StartupUrls: Profile 5 → “hxxp://www.google.com”
      CHR Extension: (Slides) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2017-10-15]
      CHR Extension: (Docs) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\aohghmighlieiainnegkcijnfilokake [2017-10-15]
      CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\apdfllckaahabafndbhieahigkjlhalf [2020-10-27]
      CHR Extension: (Skype Calling) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\blakpkgjpemejpbmfiglncklihnhjkij [2015-12-24]
      CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-30]
      CHR Extension: (Adblock Plus - free ad blocker) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2021-02-01]
      CHR Extension: (Google Search) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
      CHR Extension: (Sheets) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2017-10-15]
      CHR Extension: (Google Docs Offline) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2021-04-08]
      CHR Extension: (Save to Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\gmbmikajjgmnabiglmofipeabaddhgne [2021-04-08]
      CHR Extension: ((Deprecated) G Suite Training) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\idkloemkmldbemijiamdiolojbffnjlh [2019-10-13]
      CHR Extension: (Read&Write for Google Chrome™) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\inoeonmfapjbbkmdafoankkfajkcphgd [2021-04-08]
      CHR Extension: (Google Forms) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\jhknlonaankphkkbnmjdlpehkinifeeg [2015-11-09]
      CHR Extension: (Skype) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2017-12-10]
      CHR Extension: (Google Drawings) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\mkaakpdehdafacodkgkpghoibnmamcme [2015-11-02]
      CHR Extension: (Chrome Web Store Payments) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2021-02-01]
      CHR Extension: (uBlock Plus Adblocker) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\oofnbdifeelbaidfgpikinijekkjcicg [2020-01-03]
      CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2020-10-25]
      CHR Extension: (Chrome Media Router) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 5\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2021-04-16]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7 [2018-06-18]
      CHR Notifications: Profile 7 → hxxp://dualsport-sd.com; hxxps://www.facebook.com
      CHR DefaultSearchURL: Profile 7 → hxxps://search.yahoo.com/search?p={searchTerms}&fr=yset_chr_syc_oracle&type =default
      CHR DefaultSearchKeyword: Profile 7 → Yahoo
      CHR DefaultSuggestURL: Profile 7 → hxxps://search.yahoo.com/sugg/ie?output=fxjson&command={searchTerms}&nResults=10
      CHR Extension: (Yahoo Partner) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\dofoafnmdocgkdphpkdooahjkhpmakjd [2018-06-15]
      CHR Extension: (Google Docs Offline) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2017-03-26]
      CHR Extension: (AdBlock) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2018-06-15]
      CHR Extension: (Screencastify - Screen Video Recorder) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\mmeijimgabbpbgpdklnllpncmdofkcpn [2018-06-15]
      CHR Extension: (Chrome Web Store Payments) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2018-06-15]
      CHR Extension: (Chrome Media Router) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 7\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2018-06-15]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Profile 8 [2016-06-19]
      CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile [2016-06-19]
      CHR Extension: (Google Slides) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\aapocclcgogkmnckokdopfmhonfmgoe k [2015-04-30]
      CHR Extension: (Google Docs) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\aohghmighlieiainnegkcijnfilokak e [2015-04-30]
      CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\apdfllckaahabafndbhieahigkjlhal f [2015-07-18]
      CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbe o [2015-04-30]
      CHR Extension: (Google Search) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\coobgpohoikkiipiblmjeljniedjpjp f [2015-04-30]
      CHR Extension: (Google Sheets) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\felcaaldnbdncclmgdcncolpebgieja p [2015-04-30]
      CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\System Profile\Extensions\pjkljhegncpnkpknbcohdijeoejaedi a [2015-04-30]
      CHR HKLM-x32...\Chrome\Extension: [dofoafnmdocgkdphpkdooahjkhpmakjd]
      CHR HKLM-x32...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl]

      ==================== Services (Whitelisted) ===================

      (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

      R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [140288 2014-04-22] () [File not signed]
      R2 AdobeARMservice; C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [169672 2021-01-25] (Adobe Inc. → Adobe Inc.)
      R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-04-03] (Apple Inc. → Apple Inc.)
      R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [319104 2014-03-19] (Qualcomm Atheros → Windows (R) Win 7 DDK provider) [File not signed]
      R2 bdredline; C:\Program Files\Bitdefender Antivirus Free\bdredline.exe [2461792 2019-03-27] (Bitdefender SRL → Bitdefender)
      R2 DSDFunctionKeyCtlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\DSDFunctionKeyCt lService.exe [615776 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
      R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [21840 2014-03-03] (DTS, Inc. → )
      R2 EpsonScanSvc; C:\WINDOWS\system32\EscSvc64.exe [135824 2011-12-12] (SEIKO EPSON Corporation → Seiko Epson Corporation)
      R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [5750440 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
      R2 ProductAgentService; C:\Program Files\Bitdefender Agent\ProductAgentService.exe [1358248 2021-01-29] (Bitdefender SRL → Bitdefender)
      S2 TSDSettingService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\dynabookSystemSe rvice.exe [44767048 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
      S2 TSDTabletControlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\TOSTABSYSSVC.exe [296272 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
      R2 TSDWirelessLEDCtlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\RMService.exe [446248 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
      R2 updatesrv; C:\Program Files\Bitdefender Antivirus Free\updatesrv.exe [236128 2020-11-26] (Bitdefender SRL → Bitdefender)
      R2 vsserv; C:\Program Files\Bitdefender Antivirus Free\vsserv.exe [559200 2021-04-02] (Bitdefender SRL → Bitdefender)
      R2 vsservppl; C:\Program Files\Bitdefender Antivirus Free\vsservppl.exe [240352 2020-11-26] (Bitdefender SRL → Bitdefender)
      S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2102.4-0\NisSrv.exe [2483616 2021-03-15] (Microsoft Windows Publisher → Microsoft Corporation)
      S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2102.4-0\MsMpEng.exe [128376 2021-03-15] (Microsoft Windows Publisher → Microsoft Corporation)

      ===================== Drivers (Whitelisted) ===================

      (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

      R1 atc; C:\WINDOWS\System32\DRIVERS\atc.sys [2718744 2021-02-26] (Bitdefender SRL → Bitdefender S.R.L. Bucharest, ROMANIA)
      R2 BdDci; C:\WINDOWS\system32\DRIVERS\bddci.sys [802976 2020-12-04] (Bitdefender SRL → Bitdefender)
      S0 bdelam; C:\WINDOWS\System32\drivers\bdelam.sys [22976 2020-12-18] (Microsoft Windows Early Launch Anti-malware Publisher → Bitdefender)
      S3 BthA2dp; C:\WINDOWS\System32\drivers\BthA2dp.sys [279040 2019-12-07] (Microsoft Corporation) [File not signed]
      S3 edrsensor; C:\WINDOWS\System32\DRIVERS\edrsensor.sys [309120 2020-02-03] (Bitdefender SRL → BitDefender S.R.L. Bucharest, ROMANIA)
      R1 Gemma; C:\WINDOWS\System32\DRIVERS\gemma.sys [488592 2021-02-16] (Bitdefender SRL → BitDefender S.R.L. Bucharest, ROMANIA)
      R3 RSP2STOR; C:\WINDOWS\system32\DRIVERS\RtsP2Stor.sys [310528 2015-06-09] (Realtek Semiconductor Corp → Realtek Semiconductor Corp.)
      R3 Thotkey; C:\WINDOWS\System32\drivers\Thotkey.sys [47816 2020-07-21] (Dynabook Inc. → Dynabook Inc.)
      R3 tosrfec; C:\WINDOWS\System32\drivers\tosrfec.sys [37808 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
      R1 TosSrvCtlDrv; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\TosSrvCtlDrv.sys [25816 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
      R2 trufos; C:\WINDOWS\System32\drivers\trufos.sys [641728 2021-02-26] (Bitdefender SRL → Bitdefender)
      S0 TVALZ; C:\WINDOWS\System32\drivers\TVALZ_O.SYS [46088 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
      R0 TVALZ_O; C:\WINDOWS\System32\drivers\TVALZ_O.SYS [46088 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
      S3 USBAAPL64; C:\WINDOWS\System32\Drivers\usbaapl64.sys [54784 2015-06-10] (Apple, Inc.) [File not signed]
      R0 vlflt; C:\WINDOWS\System32\DRIVERS\vlflt.sys [386800 2020-10-20] (Bitdefender SRL → Bitdefender)
      S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [49560 2021-03-15] (Microsoft Windows Early Launch Anti-malware Publisher → Microsoft Corporation)
      S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [420072 2021-03-15] (Microsoft Windows → Microsoft Corporation)
      S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [72952 2021-03-15] (Microsoft Windows → Microsoft Corporation)
      U3 aswbdisk; no ImagePath

      ==================== NetSvcs (Whitelisted) ===================

      (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

      ==================== One month (created) (Whitelisted) =========

      (If an entry is included in the fixlist, the file/folder will be moved.)

      2021-04-16 08:38 - 2021-04-16 08:42 - 000039470 _____ C:\Users\Samantha Karnes\Desktop\FRST.txt
      2021-04-16 08:35 - 2021-04-16 08:40 - 000000000 ____D C:\FRST
      2021-04-16 08:31 - 2021-04-16 08:32 - 002298368 _____ (Farbar) C:\Users\Samantha Karnes\Desktop\FRST64.exe
      2021-04-14 18:09 - 2021-04-14 18:09 - 000088428 _____ C:\ProgramData\agent.update.1618448903.bdinstall.v 2.bin
      2021-04-14 15:03 - 2021-04-14 15:03 - 000001203 _____ C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bitdefender Antivirus Free.lnk
      2021-04-14 15:02 - 2021-04-14 15:02 - 000000000 ____D C:\ProgramData\48C4687D-9760-4F5B-BAB3-60351B0841E4
      2021-04-14 14:58 - 2020-12-18 02:37 - 000022976 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bdelam.sys
      2021-04-14 14:56 - 2021-04-14 14:56 - 000001218 _____ C:\ProgramData\Desktop\Bitdefender Antivirus Free.lnk
      2021-04-14 14:56 - 2021-02-26 18:31 - 000641728 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\trufos.sys
      2021-04-14 14:55 - 2021-04-14 14:55 - 000000000 ____D C:\ProgramData\Bitdefender
      2021-04-14 14:55 - 2020-02-03 16:53 - 000309120 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\edrsensor.sys
      2021-04-14 14:54 - 2021-02-26 13:40 - 002718744 _____ (Bitdefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\atc.sys
      2021-04-14 14:54 - 2020-12-04 15:15 - 000802976 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bddci.sys
      2021-04-14 14:54 - 2020-10-20 13:18 - 000386800 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\vlflt.sys
      2021-04-14 14:53 - 2021-02-16 15:31 - 000488592 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\gemma.sys
      2021-04-14 14:31 - 2021-04-16 08:46 - 000000000 ____D C:\Program Files\Bitdefender Antivirus Free
      2021-04-14 14:30 - 2021-04-14 14:30 - 000003802 _____ C:\WINDOWS\system32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
      2021-04-14 14:29 - 2021-04-14 14:29 - 000116636 _____ C:\ProgramData\agent.1618435725.bdinstall.v2.bin
      2021-04-14 14:28 - 2021-04-14 18:09 - 000000000 ____D C:\Program Files\Bitdefender Agent
      2021-04-14 14:28 - 2021-04-14 14:28 - 000000000 ____D C:\ProgramData\Bitdefender Agent
      2021-04-14 14:27 - 2021-04-14 14:27 - 013543384 _____ C:\Users\Samantha Karnes\Downloads\bitdefender_online.exe
      2021-04-13 22:49 - 2021-04-13 22:53 - 000938756 _____ C:\WINDOWS\Minidump\041321-39468-01.dmp
      2021-04-13 20:16 - 2021-04-13 20:16 - 000011357 _____ C:\WINDOWS\system32\DrtmAuthTxt.wim
      2021-04-13 20:14 - 2021-04-13 20:14 - 001823304 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
      2021-04-13 20:13 - 2021-04-13 20:13 - 000231248 _____ C:\WINDOWS\system32\containerdevicemanagement.dll
      2021-04-11 07:47 - 2021-04-11 07:47 - 000000000 ____D C:\Program Files\Avast Software
      2021-04-11 07:46 - 2021-04-14 14:39 - 000000000 ____D C:\ProgramData\Avast Software
      2021-04-08 13:33 - 2021-04-08 13:33 - 000001313 _____ C:\Users\Samantha Karnes\Downloads - Shortcut.lnk
      2021-04-08 09:31 - 2021-04-08 09:31 - 000000000 ____D C:\Users\Samantha Karnes\AppData\Local\mbam
      2021-03-27 17:44 - 2021-03-27 17:44 - 000000000 ____D C:\Program Files (x86)\Bose Updater

      ==================== One month (modified) ==================

      (If an entry is included in the fixlist, the file/folder will be moved.)

      2021-04-16 08:35 - 2019-12-07 02:14 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
      2021-04-16 08:00 - 2015-03-29 14:11 - 000000000 ____D C:\Users\Samantha Karnes\AppData\Local\CrashDumps
      2021-04-16 07:54 - 2020-10-06 18:26 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
      2021-04-16 07:18 - 2019-12-07 02:14 - 000000000 ___HD C:\Program Files\WindowsApps
      2021-04-16 07:18 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\AppReadiness
      2021-04-16 07:17 - 2020-08-27 13:58 - 000002449 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
      2021-04-16 07:17 - 2020-08-27 13:58 - 000002287 _____ C:\ProgramData\Desktop\Microsoft Edge.lnk
      2021-04-15 18:46 - 2015-03-13 17:35 - 000002312 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
      2021-04-15 07:45 - 2020-10-06 19:06 - 000003384 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-316880295-4286440006-4187134797-1001
      2021-04-15 07:45 - 2020-10-06 18:33 - 000002404 _____ C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
      2021-04-15 07:45 - 2015-03-13 17:05 - 000000000 ___RD C:\Users\Samantha Karnes\OneDrive
      2021-04-14 18:41 - 2015-09-17 21:48 - 000000000 ___HD C:\Users\Samantha Karnes\AppData\Local\0fa5a48f5b9676cf
      2021-04-14 15:02 - 2019-12-07 02:14 - 000000000 ___HD C:\WINDOWS\ELAMBKUP
      2021-04-14 15:02 - 2019-12-07 02:03 - 000032768 _____ C:\WINDOWS\system32\config\ELAM
      2021-04-14 14:53 - 2020-10-06 18:48 - 000840602 _____ C:\WINDOWS\system32\PerfStringBackup.INI
      2021-04-14 14:53 - 2019-12-07 02:13 - 000000000 ____D C:\WINDOWS\INF
      2021-04-14 14:48 - 2020-10-06 19:06 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
      2021-04-14 14:48 - 2020-09-14 20:51 - 000008192 ___SH C:\DumpStack.log.tmp
      2021-04-14 14:47 - 2019-12-07 02:03 - 000786432 _____ C:\WINDOWS\system32\config\BBI
      2021-04-14 14:47 - 2017-07-29 20:13 - 000065536 _____ C:\WINDOWS\system32\spu_storage.bin
      2021-04-14 14:36 - 2020-10-06 18:33 - 000000000 ____D C:\Users\Samantha Karnes
      2021-04-13 22:54 - 2020-11-18 17:01 - 000000000 ____D C:\WINDOWS\Minidump
      2021-04-13 22:49 - 2020-05-08 06:57 - 485690090 _____ C:\WINDOWS\MEMORY.DMP
      2021-04-13 21:11 - 2020-10-06 18:25 - 000257904 _____ C:\WINDOWS\system32\FNTCACHE.DAT
      2021-04-13 21:07 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\SystemResources
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ___SD C:\WINDOWS\system32\DiagSvcs
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\setup
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\oobe
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\lv-LV
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\lt-LT
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\et-EE
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\es-MX
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\Provisioning
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\PolicyDefinitions
      2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\bcastdvr
      2021-04-13 20:31 - 2019-12-07 02:03 - 000000000 ____D C:\WINDOWS\CbsTemp
      2021-04-13 20:12 - 2020-10-06 18:28 - 002877440 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll
      2021-04-13 18:44 - 2015-03-15 09:36 - 000000000 ____D C:\WINDOWS\system32\MRT
      2021-04-13 18:44 - 2015-03-15 09:35 - 131963968 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
      2021-04-12 21:08 - 2020-10-06 19:06 - 000003480 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskM achineUA
      2021-04-12 21:08 - 2020-10-06 19:06 - 000003356 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskM achineCore
      2021-04-08 09:53 - 2014-08-11 01:46 - 000000000 ____D C:\Program Files (x86)\Amazon
      2021-03-17 06:39 - 2020-10-06 09:44 - 000000000 ____D C:\Users\Samantha Karnes\Desktop\manuals

      ==================== Files in the root of some directories ========

      2015-08-16 18:48 - 2015-10-17 08:48 - 000000184 _____ () C:\Users\Samantha Karnes\AppData\Roaming\WB.CFG

      ==================== SigCheck ============================

      (There is no automatic fix for files that do not pass verification.)

      ==================== End of FRST.txt ========================

      Comment

      • tntmo
        PCHF Member
        • Apr 2021
        • 12

        #4
        [HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-04-2021
        Ran by Samantha Karnes (16-04-2021 08:49:51)
        Running from C:\Users\Samantha Karnes\Desktop
        Windows 10 Home Version 2004 19041.928 (X64) (2020-10-07 02:08:41)
        Boot Mode: Normal[/HEADING]
        ==================== Accounts: =============================

        Administrator (S-1-5-21-316880295-4286440006-4187134797-500 - Administrator - Disabled)
        DefaultAccount (S-1-5-21-316880295-4286440006-4187134797-503 - Limited - Disabled)
        Guest (S-1-5-21-316880295-4286440006-4187134797-501 - Limited - Disabled)
        Samantha Karnes (S-1-5-21-316880295-4286440006-4187134797-1001 - Administrator - Enabled) => C:\Users\Samantha Karnes
        WDAGUtilityAccount (S-1-5-21-316880295-4286440006-4187134797-504 - Limited - Disabled)

        ==================== Security Center ========================

        (If an entry is included in the fixlist, it will be removed.)

        AV: Bitdefender Antivirus Free Antimalware (Enabled - Up to date) {BAD274F4-FA00-8560-1CDE-6C830442BEFA}
        AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
        AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}

        ==================== Installed Programs ======================

        (Only the adware programs with “Hidden” flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

        7-Zip 9.38 (x64 edition) (HKLM...{23170F69-40C1-2702-0938-000001000000}) (Version: 9.38.00.0 - Igor Pavlov)
        Adobe Acrobat Reader DC (HKLM-x32...{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 21.001.20145 - Adobe Systems Incorporated)
        Amazon Kindle (HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Amazon Kindle) (Version: 1.23.1.50133 - Amazon)
        AMD Catalyst Install Manager (HKLM...{99213849-249E-7726-EBA7-ADFCA48E2246}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
        Apple Application Support (32-bit) (HKLM-x32...{E92BB800-BCC5-4C25-8102-AC2C3B7C7C1E}) (Version: 5.5 - Apple Inc.)
        Apple Application Support (64-bit) (HKLM...{9C912B1E-06DD-43EF-BB2B-45CB2C88BAAE}) (Version: 5.5 - Apple Inc.)
        Apple Mobile Device Support (HKLM...{0A596141-97D5-45FA-9281-98DFAF48D579}) (Version: 10.3.2.3 - Apple Inc.)
        Apple Software Update (HKLM-x32...{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
        Atheros Driver Installation Program (HKLM-x32...{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
        Bitdefender Agent (HKLM...\Bitdefender Agent) (Version: 25.0.1.177 - Bitdefender)
        Bitdefender Antivirus Free (HKLM...{1FCCF41D-5F00-4FE2-9653-162D0486C8B4}) (Version: 1.0.21.234 - Bitdefender)
        Blackmagic RAW Common Components (HKLM...{9F59876B-1EE7-4708-B704-2FC1CF7EBFBB}) (Version: 2.0 - Blackmagic Design)
        Bonjour (HKLM...{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
        Bose Updater (HKLM-x32...\Bose Updater) (Version: 7.0.27.4971 - Bose Corporation)
        CyberLink PowerDVD 12 (HKLM-x32...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3920.05 - CyberLink Corp.)
        DaVinci Resolve (HKLM...{D9D60A2E-9FFB-4056-8ECD-FF56ADF91268}) (Version: 17.0.00010 - Blackmagic Design)
        DaVinci Resolve Control Panels (HKLM...{2BBEAC75-618E-4C99-A00B-27D4551E30AC}) (Version: 1.4.0.0 - Blackmagic Design)
        DTS Sound (HKLM-x32...{9B17BBEC-CF31-4C23-949E-E65A14365CE1}) (Version: 1.01.6100 - DTS, Inc.)
        ELAN Touchpad 15.8.12.5_X64_WHQL (HKLM...\Elantech) (Version: 15.8.12.5 - ELAN Microelectronic Corp.)
        EPSON Scan (HKLM-x32...\EPSON Scanner) (Version: - Seiko Epson Corporation)
        EPSON WF-2540 Series Printer Uninstall (HKLM...\EPSON WF-2540 Series) (Version: - SEIKO EPSON Corporation)
        Fitbit Connect (HKLM-x32...{9EC69368-C1C7-48BA-AD93-01EFC142DDF9}) (Version: 2.0.0.6630 - Fitbit Inc.)
        Google Chrome (HKLM-x32...\Google Chrome) (Version: 90.0.4430.72 - Google LLC)
        iTunes (HKLM...{F0C7385A-9D20-45F3-8101-05D383885180}) (Version: 12.6.1.25 - Apple Inc.)
        Java 8 Update 241 (64-bit) (HKLM...{26A24AE4-039D-4CA4-87B4-2F64180241F0}) (Version: 8.0.2410.7 - Oracle Corporation)
        Java 8 Update 241 (HKLM-x32...{26A24AE4-039D-4CA4-87B4-2F32180241F0}) (Version: 8.0.2410.7 - Oracle Corporation)
        Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 89.0.774.77 - Microsoft Corporation)
        Microsoft OneDrive (HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\OneDriveSetup.exe) (Version: 21.062.0328.0001 - Microsoft Corporation)
        Microsoft Update Health Tools (HKLM...{99FAF70F-9B61-4AB0-9EC0-B31F98FFDC4A}) (Version: 2.75.0.0 - Microsoft Corporation)
        Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
        Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32...{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
        Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
        Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
        Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
        Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
        Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
        Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
        Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508 (HKLM-x32...{6913e92a-b64e-41c9-a5e6-cef39207fe89}) (Version: 14.25.28508.3 - Microsoft Corporation)
        Microsoft XNA Framework Redistributable 4.0 (HKLM-x32...{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
        OnePlus USB Drivers 1.00 (HKLM-x32...\OnePlus USB Drivers 1.00) (Version: 1.00 - OnePlus, Inc)
        PSP Application (HKLM...{8DB698FB-2E57-A223-0169-911CA8736440}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
        Qualcomm Atheros Bluetooth Suite (64) (HKLM...{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.318 - Qualcomm Atheros)
        Realtek Card Reader (HKLM-x32...{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
        Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.24.1218.2013 - Realtek)
        Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7885 - Realtek Semiconductor Corp.)
        Skype Click to Call (HKLM-x32...{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
        Software Updater (HKLM-x32...{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
        SPOT X 2.2.16 (HKLM-x32...\8832-7504-9188-3356) (Version: 2.2.16 - Globalstar Inc.)
        System Requirements Lab Detection (HKLM-x32...{5CAA5DEA-E079-4DC1-8E21-E30AC0F92DA8}) (Version: 6.1.1.0 - Husdawg, LLC)
        TOSHIBA Application Installer (HKLM...{21A63CA3-75C0-4E56-B602-B7CD2EF6B621}) (Version: 9.0.2.6 - Toshiba Corporation)
        TOSHIBA Audio Enhancement (HKLM...{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.18.0 - Toshiba Corporation)
        TOSHIBA Display Utility (HKLM...{484A4296-6F3D-4182-8CFA-D664F7DA34AA}) (Version: 1.1.17.0 - Toshiba Corporation)
        TOSHIBA eco Utility (HKLM...{94D2A899-0C34-4420-880E-AE337E635AB0}) (Version: 2.5.0.6404 - Toshiba Corporation)
        TOSHIBA Flash Cards Support Utility (HKLM-x32...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.51.81.2C - TOSHIBA CORPORATION)
        TOSHIBA Function Key (HKLM...{1844CFE2-EBA3-490A-8A5E-9BFC646342FD}) (Version: 1.1.5.6402 - Toshiba Corporation)
        TOSHIBA Password Utility (HKLM-x32...\InstallShield_{59358FD4-252B-4B38-AB81-955C491A494F}) (Version: 2.0.0.15C - Toshiba Corporation)
        TOSHIBA Recovery Media Creator (HKLM-x32...{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 3.2.00.56006005 - Toshiba Corporation)
        TOSHIBA Service Station (HKLM...{BFE4C813-4DD4-4B1C-97F4-76A459055C8D}) (Version: 2.6.13 - Toshiba Corporation)
        TOSHIBA Start (HKLM-x32...{4F0F44AF-90E9-4A6E-9E82-354A3AB79F22}) (Version: 1.0.0.2 - TOSHIBA America Information Systems, Inc)
        TOSHIBA System Driver (HKLM-x32...{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0033 - Toshiba Corporation)
        TOSHIBA System Settings (HKLM-x32...{4D57ED72-6B01-40BD-9CA9-012B8FC09CEB}) (Version: 2.0.1.32003 - Toshiba Corporation)
        TOSHIBA User’s Guide (HKLM-x32...{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
        TOSHIBARegistration (HKLM-x32...{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
        Update for Windows 10 for x64-based Systems (KB4023057) (HKLM...{16AD6161-2E47-4BF1-AA77-0946EFE93E08}) (Version: 2.61.0.0 - Microsoft Corporation)
        Utility Common Driver (HKLM-x32...{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.53.3 - Compal) Hidden
        Utility Common Driver (HKLM-x32...\InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.53.3 - Compal) Hidden
        WinZip 19.0 (HKLM...{CD95F661-A5C4-44F5-A6AA-ECDD91C240E7}) (Version: 19.0.11294 - WinZip Computing, S.L. )
        [HEADING=1]Packages:[/HEADING]
        • Games App - → C:\Program Files\WindowsApps\WildTangentGames.-GamesApp-_1.0.3.28_x86__qt5r5pa5dyg8m [2015-07-03] (WildTangent Games)
          Amazon → C:\Program Files\WindowsApps\Amazon.com.Amazon_2018.519.2815. 0_x64__343d40qqvtj1t [2020-02-21] (Amazon.com)
          Book Place by Toshiba → C:\Program Files\WindowsApps\K-NFBReadingTechnologiesI.DigitalPassbyToshiba_2.0.3 611.0_x64__vwcaa66y1ah8t [2015-03-13] (K-NFB Reading Technologies, Inc.)
          Bubble Witch 3 Saga → C:\Program Files\WindowsApps\king.com.BubbleWitch3Saga_7.3.30 .0_x86__kgqvnymyfvs32 [2021-03-25] (king.com)
          Candy Crush Soda Saga → C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.19 1.500.0_x86__kgqvnymyfvs32 [2021-04-15] (king.com)
          Canon Inkjet Print Utility → C:\Program Files\WindowsApps\34791E63.CanonInkjetPrintUtility _3.1.0.0_neutral__6e5tt8cgb93ep [2021-02-18] (Canon Inc.)
          Deals & Offers → C:\Program Files\WindowsApps\2B24874D.DealsOffers_1.0.0.4_neu tral__v10edqkhnj0dg [2015-03-13] (Synacor, Inc.)
          Disney Magic Kingdoms → C:\Program Files\WindowsApps\A278AB0D.DisneyMagicKingdoms_5.8 .15.0_x86__h6adky7gbf63m [2021-03-25] (Gameloft SE)
          eBay → C:\Program Files\WindowsApps\eBayInc.eBay_1.6.0.34_neutral__1 618n3s9xq8tw [2015-03-17] (eBay, Inc)
          Evernote → C:\Program Files\WindowsApps\Evernote.Evernote_10.11.5.0_x86_ _q4d96b2w5wcc2 [2021-04-15] (Evernote)
          HP Smart → C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_126.2. 222.0_x64__v10z8vjag6ke6 [2021-04-12] (HP Inc.)
          Hulu → C:\Program Files\WindowsApps\HULULLC.HULUPLUS_3.1.0.0_neutral __fphbd361v8tya [2021-04-07] (Hulu.)
          iHeartRadio → C:\Program Files\WindowsApps\ClearChannelRadioDigital.iHeartR adio_7.0.40.0_x64__a76a11dkgb644 [2021-02-26] (iHeartMedia.)
          Kindle → C:\Program Files\WindowsApps\AMZNMobileLLC.KindleforWindows8_ 2.1.0.2_neutral__stfe6vwa9jnbp [2015-07-03] (AMZN Mobile LLC)
          Media Player by sMedio TrueLink+ → C:\Program Files\WindowsApps\sMedioforToshiba.TOSHIBAMediaPla yerbysMedioTrueLin_3.4.35.0_x64__679ekb9hp1h62 [2020-10-19] (sMedio)
          Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x64__8wekyb3d8bbwe [2019-01-28] (Microsoft Corporation) [MS Ad]
          Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x86__8wekyb3d8bbwe [2019-01-28] (Microsoft Corporation) [MS Ad]
          Microsoft Solitaire Collection → C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.9.4072.0_x64__8wekyb3d8bbwe [2021-04-15] (Microsoft Studios) [MS Ad]
          MSN Food & Drink → C:\Program Files\WindowsApps\Microsoft.BingFoodAndDrink_3.0.4 .336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
          MSN Health & Fitness → C:\Program Files\WindowsApps\Microsoft.BingHealthAndFitness_3 .0.4.336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
          MSN Sports → C:\Program Files\WindowsApps\Microsoft.BingSports_4.36.20714. 0_x64__8wekyb3d8bbwe [2020-03-24] (Microsoft Corporation) [MS Ad]
          MSN Travel → C:\Program Files\WindowsApps\Microsoft.BingTravel_3.0.4.336_x 64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
          Netflix → C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.97.752.0_x64_ _mcm4njqhnhss8 [2020-07-16] (Netflix, Inc.)
          Photos Media Engine Add-on → C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_ 1.0.0.0_x64__8wekyb3d8bbwe [2021-01-07] (Microsoft Corporation)
          Texture - Unlimited Magazines → C:\Program Files\WindowsApps\NextIssue.NextIssueMagazines_1.6 .1.0_x64__91pt4qm2m3xcw [2015-12-16] (NEXT ISSUE MEDIA LLC)
          Toshiba Central → C:\Program Files\WindowsApps\ToshibaAmericaInformation.Toshib aCentral_1.3.0.4_neutral__r8x1fxsdcnpjw [2015-05-16] (Toshiba America Information Systems, Inc.)
          Twitter → C:\Program Files\WindowsApps\9E2F88E3.Twitter_6.1.4.1000_neut ral__wgeqdkkx372wm [2018-09-09] (Twitter Inc.)
          Xbox One SmartGlass → C:\Program Files\WindowsApps\Microsoft.XboxOneSmartGlass_2.2. 1702.2004_x64__8wekyb3d8bbwe [2017-02-28] (Microsoft Corporation)
          Zinio → C:\Program Files\WindowsApps\ZinioLLC.Zinio_2.1.0.317_x64__0q 6dqzpp40p2e [2015-03-14] (Zinio LLC)

        ==================== Custom CLSID (Whitelisted): ==============

        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

        ContextMenuHandlers1: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
        ContextMenuHandlers1: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)
        ContextMenuHandlers4: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
        ContextMenuHandlers4: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)
        ContextMenuHandlers6: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
        ContextMenuHandlers6: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)

        ==================== Codecs (Whitelisted) ====================

        ==================== Shortcuts & WMI ========================

        (The entries could be listed to be restored or removed.)

        ShortcutWithArgument: C:\Users\Samantha Karnes\Desktop\Tom’s - Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 5”
        ShortcutWithArgument: C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Simple Calc.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 4” --app-id=mhlialinbkjpnaoeofdfhgglolojllfh
        ShortcutWithArgument: C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\225bb61db2f318c1\Teres a - Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 3”

        ==================== Loaded Modules (Whitelisted) =============

        2021-03-27 17:44 - 2021-03-27 17:44 - 000783360 _____ () [File not signed] C:\Program Files (x86)\Bose Updater\aws-cpp-sdk-core.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 002565632 _____ () [File not signed] C:\Program Files (x86)\Bose Updater\aws-cpp-sdk-s3.dll
        2014-12-11 17:40 - 2014-12-11 17:40 - 040622592 ____R () [File not signed] C:\Program Files (x86)\Fitbit Connect\libcef.dll
        2015-01-03 20:24 - 2015-01-03 20:24 - 000080384 _____ (Igor Pavlov) [File not signed] C:\Program Files\7-Zip\7-zip.dll
        2014-11-10 19:11 - 2014-11-10 19:11 - 009994752 ____R (The ICU Project) [File not signed] C:\Program Files (x86)\Fitbit Connect\icudt.dll
        2015-09-04 16:34 - 2015-09-04 16:34 - 001374208 ____R (The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files (x86)\Fitbit Connect\LIBEAY32.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 001192960 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\platforms\QWINDOWS.DLL
        2021-03-27 17:44 - 2021-03-27 17:44 - 005087232 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Core.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 005353984 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Gui.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 001042944 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Network.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 000065536 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5SerialPort.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 004532224 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Widgets.dll
        2021-03-27 17:44 - 2021-03-27 17:44 - 000147456 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Xml.dll
        2015-09-04 16:42 - 2015-09-04 16:42 - 001367040 ____R (winsparkle.org) [File not signed] C:\Program Files (x86)\Fitbit Connect\WinSparkle.dll

        ==================== Alternate Data Streams (Whitelisted) ========

        ==================== Safe Mode (Whitelisted) ==================

        ==================== Association (Whitelisted) =================

        ==================== Internet Explorer (Whitelisted) ==========

        HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/?LinkID=617910&ResetID=130864035533835738&GUID=778 C143C-93F0-45E8-BB78-DF6B1BF25D4F
        HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
        HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://go.microsoft.com/fwlink/p/?LinkId=619797&pc=UE01&ocid=UE01DHP
        HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
        HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://mystart.toshiba.com
        SearchScopes: HKLM → {2f23ab71-4ac6-41f2-a955-ea576e553146} URL =
        SearchScopes: HKU\S-1-5-21-316880295-4286440006-4187134797-1001 → DefaultScope {2f23ab71-4ac6-41f2-a955-ea576e553146} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSE1
        SearchScopes: HKU\S-1-5-21-316880295-4286440006-4187134797-1001 → {2f23ab71-4ac6-41f2-a955-ea576e553146} URL = hxxp://www.bing.com/search?q={searchTerms}&form=MSSEDF&pc=MSE1
        SearchScopes: HKU\S-1-5-21-316880295-4286440006-4187134797-1001 → {6D47BB83-E72E-463F-BFDA-4CD3D01BB08A} URL = hxxps://search.yahoo.com/search?p={searchTerms}&intl=us&fr=yset_ie_syc_orac le&type=orcl_default&partnerexternal-oracle=external-oracle
        SearchScopes: HKU\S-1-5-21-316880295-4286440006-4187134797-1001 → {824DBE53-0822-43C5-95C6-F72AE17DE611} URL =
        BHO: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files\Java\jre1.8.0_241\bin\ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
        BHO: Java™ Plug-In 2 SSV Helper → {DBC80044-A445-435b-BC74-9C25C1C588A9} → C:\Program Files\Java\jre1.8.0_241\bin\jp2ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
        BHO-x32: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files (x86)\Java\jre1.8.0_241\bin\ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
        BHO-x32: Java™ Plug-In 2 SSV Helper → {DBC80044-A445-435b-BC74-9C25C1C588A9} → C:\Program Files (x86)\Java\jre1.8.0_241\bin\jp2ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)

        ==================== Hosts content: =========================

        (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

        2013-08-22 06:25 - 2013-08-22 06:25 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts

        ==================== Other Areas ===========================

        (Currently there is no automatic fix for this section.)

        HKLM\System\CurrentControlSet\Control\Session Manager\Environment\Path → C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\J ava\javapath;%SystemRoot%\system32;%SystemRoot%;%S ystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\Win dowsPowerShell\v1.0;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;%SYSTEMROOT%\System32\OpenSSH;C:\Android;C: \Windows\System32
        HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Control Panel\Desktop\Wallpaper → C:\Users\Samantha Karnes\AppData\Local\Microsoft\Windows\Themes\Roam edThemeFiles\DesktopBackground\img3.jpg
        DNS Servers: 68.105.28.11 - 68.105.29.11
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
        HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer => (SmartScreenEnabled: RequireAdmin)
        Windows Firewall is enabled.

        ==================== MSCONFIG/TASK MANAGER disabled items ==

        ==================== FirewallRules (Whitelisted) ================

        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

        FirewallRules: [{BEEC5BCF-9240-4926-B76E-9004CA61DD47}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe => No File
        FirewallRules: [{6A627F80-EF6E-4513-95D3-5B59A3E2E8BF}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe => No File
        FirewallRules: [{81EBD09B-4D49-4A49-B02B-9BC73F44F8C6}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD12\Movie\PowerDVD Cinema\PowerDVDCinema12.exe (CyberLink Corp. → CyberLink Corp.)
        FirewallRules: [{C95DCD01-79D9-4986-AA21-D426B213C9C1}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe => No File
        FirewallRules: [{3E67A291-EE3D-4364-88A2-5404E93294FC}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe => No File
        FirewallRules: [{483F86F0-12C1-4AED-88FE-BD4F60124DBD}] => (Allow) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe => No File
        FirewallRules: [{5C6D6C61-5F78-42C3-A8B8-0521532F9477}] => (Allow) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe => No File
        FirewallRules: [TCP Query User{55FB36DB-FB57-42EB-BDE0-97BF69D7616F}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe] => (Allow) C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe => No File
        FirewallRules: [UDP Query User{1BE67A63-3E85-4C98-9C9D-A1F53A808350}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe] => (Allow) C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe => No File
        FirewallRules: [{848B24E1-0F49-4BCB-AEF1-B58590C147FD}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Bully Scholarship Edition\Bully.exe => No File
        FirewallRules: [{65420A5D-4B35-4306-BEBD-1CD6A8C8F759}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Bully Scholarship Edition\Bully.exe => No File
        FirewallRules: [{D8B6F726-910D-4429-8D40-766B59C0E68F}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Scribblenauts\Scribbl e.exe => No File
        FirewallRules: [{0E654C25-0E72-406A-9105-105CE7E5EA12}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Scribblenauts\Scribbl e.exe => No File
        FirewallRules: [{46DA2C30-C532-4043-95C9-1413C88714C3}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Nancy Drew Danger on Deception Island\Game.exe => No File
        FirewallRules: [{591AD063-663F-4D9A-ADB9-6FDE9E1A01B6}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Nancy Drew Danger on Deception Island\Game.exe => No File
        FirewallRules: [{A4C05EAC-82C4-4251-A620-CBB8D9FB5E97}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
        FirewallRules: [{C38B7A7E-BE7C-4AB7-9794-60139328EF39}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
        FirewallRules: [{8D752C19-A0AA-45F2-89C8-8C9AB34F3A7E}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
        FirewallRules: [{6E954559-1116-48F6-AFAB-99618367E175}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
        FirewallRules: [{72EE18AD-34EA-4AE1-9F49-04F1B8F97B09}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. → Apple Inc.)
        FirewallRules: [{0B47A9D7-4713-4548-B781-4D62D94840EA}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. → Apple Inc.)
        FirewallRules: [{01BE350E-E914-4FFD-B20F-D39954449522}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. → Apple Inc.)
        FirewallRules: [{D79504FB-7646-4EF0-A1D5-EE249F99B1B6}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. → Apple Inc.)
        FirewallRules: [TCP Query User{F0169275-30A4-42CA-98D1-473D225739F9}C:\program files (x86)\skype\phone\skype.exe] => (Block) C:\program files (x86)\skype\phone\skype.exe => No File
        FirewallRules: [UDP Query User{089198F2-3BA4-42A0-B081-60AA15C9893D}C:\program files (x86)\skype\phone\skype.exe] => (Block) C:\program files (x86)\skype\phone\skype.exe => No File
        FirewallRules: [{429939FB-EDBA-4F41-A814-4C8509477482}] => (Allow) C:\Program Files\iTunes\iTunes.exe (Apple Inc. → Apple Inc.)
        FirewallRules: [{24511828-0689-4C33-87F9-CD803540E61C}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
        FirewallRules: [{C6E139B5-5012-431D-B399-2C944558DA38}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
        FirewallRules: [{DF896B67-B729-449C-BA43-4FE593315A5C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
        FirewallRules: [{3AD38607-DECE-4E7D-8BAB-B008451CA1BC}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
        FirewallRules: [{4FAAC453-4564-4EDC-B1F2-A547D62ACF35}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
        FirewallRules: [{CDC4C8A9-3D1A-415C-A71C-A502FD9E573C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
        FirewallRules: [{BADC60E7-E0FD-47F8-8AFD-A00843DECB70}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [{D261034A-CFEB-4FA6-A5F7-E95C3894C827}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\bmdpaneld.exe () [File not signed]
        FirewallRules: [{4C4C1319-9039-47E2-9268-BC73CD0720AD}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\DaVinciPanelDaemon.exe () [File not signed]
        FirewallRules: [{6CE11249-3308-4D0C-8910-D859F9C4C4ED}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\JLCooperPanelDaemon.exe () [File not signed]
        FirewallRules: [{F53C3F6A-64FC-4EFB-B61F-09AFD8D777DC}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\EuphonixPanelDaemon.exe () [File not signed]
        FirewallRules: [{5B1C7BEC-E90B-40C1-9A22-8143855E3970}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\TangentPanelDaemon.exe () [File not signed]
        FirewallRules: [{904786C6-365B-4B91-B57C-FFF59E51EBDD}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\ElementsPanelDaemon.exe => No File
        FirewallRules: [{4E9A2E68-2B44-4C55-94FF-0B1C9819A5C1}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [{30C53863-1829-4653-A6C8-D3F7036D22DA}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\DPDecoder.exe () [File not signed]
        FirewallRules: [{23848001-1C49-4799-93D2-894F75232BE3}] => (Allow) C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\QtDecoder\QTDecoder.exe => No File
        FirewallRules: [TCP Query User{7E8BA0DA-704A-4137-BA36-4A73FD72BDF5}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\dpdecoder.exe () [File not signed]
        FirewallRules: [UDP Query User{D85F524C-B912-4453-8D66-DA19B3888BF4}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\dpdecoder.exe () [File not signed]
        FirewallRules: [TCP Query User{0C70A227-3E56-4C3B-90E8-3986C38D305E}C:\program files\blackmagic design\davinci resolve\resolve.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [UDP Query User{79CDF88D-9FD7-479B-BF58-D58CCEEE7DC4}C:\program files\blackmagic design\davinci resolve\resolve.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [TCP Query User{7138EEB9-F869-4800-A1FF-2C6CCFE252C2}C:\program files\blackmagic design\davinci resolve\fuscript.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [UDP Query User{A2321F27-1966-4FE0-9707-741EED233A96}C:\program files\blackmagic design\davinci resolve\fuscript.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
        FirewallRules: [{C69E7AA5-CD21-4884-8FB0-649EF3FC1101}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl → Skype Technologies S.A.)
        FirewallRules: [{665435E5-454C-4865-A2F1-D05B3FBC8090}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl → Skype Technologies S.A.)
        FirewallRules: [{1B483307-5C24-4A1F-AD96-46A6748EB6A5}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl → Skype Technologies S.A.)
        FirewallRules: [{A0CDFE3E-8AE3-488A-8FA3-D94B2DFB014C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.68.96.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe (Skype Software Sarl → Skype Technologies S.A.)
        FirewallRules: [{02EAA01B-28F9-4942-81A8-AFE14927DFC0}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC → Google LLC)

        ==================== Restore Points =========================

        25-03-2021 10:25:06 Scheduled Checkpoint
        03-04-2021 23:11:48 Scheduled Checkpoint
        12-04-2021 22:14:08 Scheduled Checkpoint
        13-04-2021 19:11:19 Windows Modules Installer
        13-04-2021 19:30:30 Windows Modules Installer

        ==================== Faulty Device Manager Devices ============

        ==================== Event log errors: ========================
        [HEADING=1]Application errors:[/HEADING]
        Error: (04/16/2021 07:58:02 AM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: SystemSettingsBroker.exe, version: 10.0.19041.746, time stamp: 0x230d5cd6
        Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
        Exception code: 0xc0000409
        Fault offset: 0x000000000007286e
        Faulting process id: 0x1348
        Faulting application start time: 0x01d732d0c5819027
        Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
        Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
        Report Id: 448d3f9e-7f49-4b5e-a7f3-28b752f1db50
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/15/2021 02:58:14 PM) (Source: Adaptive Sleep Service) (EventID: 0) (User: )
        Description: Event-ID 0

        Error: (04/14/2021 07:13:59 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: SystemSettingsBroker.exe, version: 10.0.19041.746, time stamp: 0x230d5cd6
        Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
        Exception code: 0xc0000409
        Fault offset: 0x000000000007286e
        Faulting process id: 0x205c
        Faulting application start time: 0x01d7319ce878085d
        Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
        Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
        Report Id: 3f5c49cb-bae9-414a-90e3-908cc756c0d9
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/14/2021 06:51:41 PM) (Source: Application Error) (EventID: 1000) (User: )
        Description: Faulting application name: SystemSettingsBroker.exe, version: 10.0.19041.746, time stamp: 0x230d5cd6
        Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
        Exception code: 0xc0000409
        Fault offset: 0x000000000007286e
        Faulting process id: 0xc44
        Faulting application start time: 0x01d73199cd2356d7
        Faulting application path: C:\Windows\System32\SystemSettingsBroker.exe
        Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
        Report Id: 9c246fdb-591a-4f58-9d8a-c60ed3d9b20e
        Faulting package full name:
        Faulting package-relative application ID:

        Error: (04/14/2021 03:02:01 PM) (Source: SecurityCenter) (EventID: 16) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_SNOOZED.

        Error: (04/14/2021 02:47:34 PM) (Source: SecurityCenter) (EventID: 16) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.

        Error: (04/14/2021 02:47:29 PM) (Source: SecurityCenter) (EventID: 16) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.

        Error: (04/14/2021 02:47:24 PM) (Source: SecurityCenter) (EventID: 16) (User: )
        Description: Error while updating status to SECURITY_PRODUCT_STATE_ON.
        [HEADING=1]System errors:[/HEADING]
        Error: (04/15/2021 12:18:44 AM) (Source: DCOM) (EventID: 10010) (User: SAMANTHA)
        Description: The server microsoft.windowscommunicationsapps_16005.13426.20 688.0_x64__8wekyb3d8bbwe!microsoft.windowslive.cal endar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mca did not register with DCOM within the required timeout.

        Error: (04/14/2021 02:47:24 PM) (Source: DCOM) (EventID: 10010) (User: SAMANTHA)
        Description: The server {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} did not register with DCOM within the required timeout.

        Error: (04/14/2021 02:47:24 PM) (Source: DCOM) (EventID: 10010) (User: SAMANTHA)
        Description: The server {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} did not register with DCOM within the required timeout.

        Error: (04/14/2021 02:36:24 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
        Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control.

        Error: (04/14/2021 02:36:09 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
        Description: DCOM got error “1115” attempting to start the service wuauserv with arguments “Unavailable” in order to run the server:
        {E60687F7-01A1-40AA-86AC-DB1CBF673334}

        Error: (04/14/2021 02:36:09 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
        Description: DCOM got error “1115” attempting to start the service wuauserv with arguments “Unavailable” in order to run the server:
        {E60687F7-01A1-40AA-86AC-DB1CBF673334}

        Error: (04/14/2021 02:36:09 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
        Description: DCOM got error “1115” attempting to start the service wuauserv with arguments “Unavailable” in order to run the server:
        {E60687F7-01A1-40AA-86AC-DB1CBF673334}

        Error: (04/14/2021 02:36:09 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
        Description: DCOM got error “1115” attempting to start the service wuauserv with arguments “Unavailable” in order to run the server:
        {E60687F7-01A1-40AA-86AC-DB1CBF673334}
        [HEADING=1]Windows Defender:[/HEADING]
        Date: 2021-04-07 23:07:11
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2021-04-06 23:07:43
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2021-04-05 23:07:03
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2021-04-04 23:07:01
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2021-04-03 23:07:52
        Description:
        Microsoft Defender Antivirus scan has been stopped before completion.
        Scan Type: Antimalware
        Scan Parameters: Quick Scan

        Date: 2021-03-25 08:05:01
        Description:
        Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
        New security intelligence Version:
        Previous security intelligence Version: 1.333.773.0
        Update Source: Microsoft Malware Protection Center
        Security intelligence Type: AntiVirus
        Update Type: Full
        Current Engine Version:
        Previous Engine Version: 1.1.17900.7
        Error code: 0x80070102
        Error description: The wait operation timed out.
        [HEADING=1]CodeIntegrity:[/HEADING]
        Date: 2021-04-16 07:15:40
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender Antivirus Free\bdamsi\265232484547332704\antimalware_provide r64.dll that did not meet the Windows signing level requirements.

        Date: 2021-04-16 07:05:38
        Description:
        Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\SIHClien t.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender Antivirus Free\bdamsi\265232484547332704\antimalware_provide r64.dll that did not meet the Windows signing level requirements.

        ==================== Memory info ===========================

        BIOS: TOSHIBA 1.30 06/06/2014
        Motherboard: TOSHIBA ZBWAE
        Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics
        Percentage of memory in use: 87%
        Total physical RAM: 3518.88 MB
        Available physical RAM: 452.46 MB
        Total Virtual: 5502.88 MB
        Available Virtual: 826.19 MB

        ==================== Drives ================================

        Drive c: (TI10702900A) (Fixed) (Total:454.29 GB) (Free:365.8 GB) NTFS
        Drive d: (MK5020) (CDROM) (Total:1.47 GB) (Free:0 GB) CDFS

        \?\Volume{b404f933-2997-11e4-8225-201a06d8cd53}\ (System) (Fixed) (Total:1 GB) (Free:0.59 GB) NTFS
        \?\Volume{6b3cf120-3e6b-4272-953d-20d2663bdee1}\ () (Fixed) (Total:0.9 GB) (Free:0.38 GB) NTFS
        \?\Volume{44a6c4d6-97ab-11e4-a554-f0761c8a6858}\ (Recovery) (Fixed) (Total:9.35 GB) (Free:0.96 GB) NTFS
        \?\Volume{b404f939-2997-11e4-8225-201a06d8cd53}\ () (Fixed) (Total:0.09 GB) (Free:0.04 GB) FAT32

        ==================== MBR & Partition Table ====================

        ================================================== ========
        Disk: 0 (Protective MBR) (Size: 465.8 GB) (Disk ID: 00000000)

        Partition: GPT.

        ==================== End of Addition.txt =======================

        Comment

        • veeg
          PCHF Director
          • Jul 2016
          • 8982

          #5
          Hello

          Hopefully our malware staff will be with you soon.

          jmarket @Malnutrition

          Comment

          • jmarket
            PCHF Owner
            • Jan 2015
            • 7634

            #6
            Hello @tntmo

            Give me some time to go over your log files

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7634

              #7
              Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system. Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

              Comment

              • tntmo
                PCHF Member
                • Apr 2021
                • 12

                #8
                Thank you so far for your assistance and patience with this matter. I have performed the requested actions and will copy/paste the information below.
                [HEADING=1]Fix result of Farbar Recovery Scan Tool (x64) Version: 17-04-2021
                Ran by Samantha Karnes (18-04-2021 14:17:53) Run:1
                Running from C:\Users\Samantha Karnes\Desktop
                Loaded Profiles: Samantha Karnes
                Boot Mode: Normal[/HEADING]
                fixlist content:


                start
                CreateRestorePoint:
                CloseProcesses:
                Task: {104E543A-DAB9-4779-B595-8AEC0B77D247} - \WPD\SqmUpload_S-1-5-21-316880295-4286440006-4187134797-1001 → No File <==== ATTENTION
                Task: {17BDE72D-73AC-4B64-8BF6-C86D521BDB9E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandco ntent → No File <==== ATTENTION
                Task: {2763E001-CF8D-432A-9D8B-87EB4D4A621E} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d → No File <==== ATTENTION
                Task: {3B244C4E-942A-4C37-B537-222484FC2408} - \Microsoft\Windows\Setup\gwx\rundetector → No File <==== ATTENTION
                Task: {4C77DABD-BC2C-4ABD-87B4-89F29BD6003E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig → No File <==== ATTENTION
                Task: {6497BC44-9271-445D-BF1D-7D6E3F6E7AAF} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d → No File <==== ATTENTION
                Task: {700A4F00-4433-4EF6-9F59-A8EF9FADC4E0} - \Microsoft\Windows\Setup\GWXTriggers\Time-Weekend → No File <==== ATTENTION
                Task: {70A7D578-496B-4176-A2EF-0C9B0BE8CE44} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgra deTime → No File <==== ATTENTION
                Task: {741CED75-6E12-4CCE-B18E-96CA43706AC2} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxcon fig-B → No File <==== ATTENTION
                Task: {7F92E1B2-04E2-4538-8EA4-CB0ECC2A0F95} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d → No File <==== ATTENTION
                Task: {851F745D-7E2A-4804-B640-E867C7C8E191} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d → No File <==== ATTENTION
                Task: {B1816D01-D227-4783-A8B2-45C56E2DCAFB} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent → No File <==== ATTENTION
                Task: {B48B9F69-8581-40BA-B351-06BC99E0935B} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgra deReminderTime → No File <==== ATTENTION
                Task: {C73F12F8-8144-4655-B68E-80DEFD36EDF3} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d → No File <==== ATTENTION
                Task: {CCE89503-2E05-465A-B9AA-C2A723F45359} - \Microsoft\Windows\UNP\RunCampaignManager → No File <==== ATTENTION
                Task: {D84F54C6-ACE2-4728-85F9-9409D7A1A3CA} - \Microsoft\Windows\Setup\gwx\launchtrayprocess → No File <==== ATTENTION
                Task: {E4A77E7F-DD03-4980-9D8B-E5948D3DEF08} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d → No File <==== ATTENTION
                CHR StartupUrls: Profile 4 → “hxxp://www.google.com/”,“hxxps://www.google.com/”,“hxxp://homepage-web.com/?s=toshibaupd&m=start”,“hxxps://www.google.com/”
                FirewallRules: [{BEEC5BCF-9240-4926-B76E-9004CA61DD47}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe => No File
                FirewallRules: [{6A627F80-EF6E-4513-95D3-5B59A3E2E8BF}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe => No File
                FirewallRules: [{C95DCD01-79D9-4986-AA21-D426B213C9C1}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe => No File
                FirewallRules: [{3E67A291-EE3D-4364-88A2-5404E93294FC}] => (Allow) C:\Program Files (x86)\Steam\Steam.exe => No File
                FirewallRules: [{483F86F0-12C1-4AED-88FE-BD4F60124DBD}] => (Allow) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe => No File
                FirewallRules: [{5C6D6C61-5F78-42C3-A8B8-0521532F9477}] => (Allow) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe => No File
                FirewallRules: [TCP Query User{55FB36DB-FB57-42EB-BDE0-97BF69D7616F}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe] => (Allow) C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe => No File
                FirewallRules: [UDP Query User{1BE67A63-3E85-4C98-9C9D-A1F53A808350}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe] => (Allow) C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe => No File
                FirewallRules: [{848B24E1-0F49-4BCB-AEF1-B58590C147FD}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Bully Scholarship Edition\Bully.exe => No File
                FirewallRules: [{65420A5D-4B35-4306-BEBD-1CD6A8C8F759}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Bully Scholarship Edition\Bully.exe => No File
                FirewallRules: [{D8B6F726-910D-4429-8D40-766B59C0E68F}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Scribblenauts\Scribbl e.exe => No File
                FirewallRules: [{0E654C25-0E72-406A-9105-105CE7E5EA12}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Scribblenauts\Scribbl e.exe => No File
                FirewallRules: [{46DA2C30-C532-4043-95C9-1413C88714C3}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Nancy Drew Danger on Deception Island\Game.exe => No File
                FirewallRules: [{591AD063-663F-4D9A-ADB9-6FDE9E1A01B6}] => (Allow) C:\Program Files (x86)\Steam\steamapps\common\Nancy Drew Danger on Deception Island\Game.exe => No File
                FirewallRules: [{A4C05EAC-82C4-4251-A620-CBB8D9FB5E97}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
                FirewallRules: [{C38B7A7E-BE7C-4AB7-9794-60139328EF39}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
                FirewallRules: [{8D752C19-A0AA-45F2-89C8-8C9AB34F3A7E}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
                FirewallRules: [{6E954559-1116-48F6-AFAB-99618367E175}] => (Allow) C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe => No File
                FirewallRules: [TCP Query User{F0169275-30A4-42CA-98D1-473D225739F9}C:\program files (x86)\skype\phone\skype.exe] => (Block) C:\program files (x86)\skype\phone\skype.exe => No File
                FirewallRules: [UDP Query User{089198F2-3BA4-42A0-B081-60AA15C9893D}C:\program files (x86)\skype\phone\skype.exe] => (Block) C:\program files (x86)\skype\phone\skype.exe => No File
                FirewallRules: [{24511828-0689-4C33-87F9-CD803540E61C}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
                FirewallRules: [{C6E139B5-5012-431D-B399-2C944558DA38}] => (Allow) C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe => No File
                FirewallRules: [{DF896B67-B729-449C-BA43-4FE593315A5C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
                FirewallRules: [{3AD38607-DECE-4E7D-8BAB-B008451CA1BC}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
                FirewallRules: [{4FAAC453-4564-4EDC-B1F2-A547D62ACF35}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
                FirewallRules: [{CDC4C8A9-3D1A-415C-A71C-A502FD9E573C}] => (Allow) C:\Program Files\WindowsApps\Microsoft.SkypeApp_15.63.76.0_x8 6__kzf8qxf38zg5c\Skype\Skype.exe => No File
                FirewallRules: [{BADC60E7-E0FD-47F8-8AFD-A00843DECB70}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                FirewallRules: [{D261034A-CFEB-4FA6-A5F7-E95C3894C827}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\bmdpaneld.exe () [File not signed]
                FirewallRules: [{4C4C1319-9039-47E2-9268-BC73CD0720AD}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\DaVinciPanelDaemon.exe () [File not signed]
                FirewallRules: [{6CE11249-3308-4D0C-8910-D859F9C4C4ED}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\JLCooperPanelDaemon.exe () [File not signed]
                FirewallRules: [{F53C3F6A-64FC-4EFB-B61F-09AFD8D777DC}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\EuphonixPanelDaemon.exe () [File not signed]
                FirewallRules: [{5B1C7BEC-E90B-40C1-9A22-8143855E3970}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\TangentPanelDaemon.exe () [File not signed]
                FirewallRules: [{904786C6-365B-4B91-B57C-FFF59E51EBDD}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\ElementsPanelDaemon.exe => No File
                FirewallRules: [{4E9A2E68-2B44-4C55-94FF-0B1C9819A5C1}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                FirewallRules: [{30C53863-1829-4653-A6C8-D3F7036D22DA}] => (Allow) C:\Program Files\Blackmagic Design\DaVinci Resolve\DPDecoder.exe () [File not signed]
                FirewallRules: [{23848001-1C49-4799-93D2-894F75232BE3}] => (Allow) C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\QtDecoder\QTDecoder.exe => No File
                FirewallRules: [TCP Query User{7E8BA0DA-704A-4137-BA36-4A73FD72BDF5}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\dpdecoder.exe () [File not signed]
                FirewallRules: [UDP Query User{D85F524C-B912-4453-8D66-DA19B3888BF4}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\dpdecoder.exe () [File not signed]
                FirewallRules: [TCP Query User{0C70A227-3E56-4C3B-90E8-3986C38D305E}C:\program files\blackmagic design\davinci resolve\resolve.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                FirewallRules: [UDP Query User{79CDF88D-9FD7-479B-BF58-D58CCEEE7DC4}C:\program files\blackmagic design\davinci resolve\resolve.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\resolve.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                FirewallRules: [TCP Query User{7138EEB9-F869-4800-A1FF-2C6CCFE252C2}C:\program files\blackmagic design\davinci resolve\fuscript.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                FirewallRules: [UDP Query User{A2321F27-1966-4FE0-9707-741EED233A96}C:\program files\blackmagic design\davinci resolve\fuscript.exe] => (Allow) C:\program files\blackmagic design\davinci resolve\fuscript.exe (Blackmagic Design Pty. Ltd.) [File not signed]
                Hosts:
                CMD: netsh advfirewall reset
                CMD: netsh advfirewall set allprofiles state On
                RemoveProxy:
                CMD: ipconfig /flushdns
                CMD: netsh winsock reset catalog
                CMD: netsh int ip reset c:\resetlog.txt
                CMD: ipconfig /release
                CMD: ipconfig /renew
                CMD: netsh int ipv4 reset
                CMD: netsh int ipv6 reset
                EmptyTemp:
                reboot:
                end


                Restore point was successfully created.
                Processes closed successfully.
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{104E543 A-DAB9-4779-B595-8AEC0B77D247}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{104E543 A-DAB9-4779-B595-8AEC0B77D247}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WPD\SqmU pload_S-1-5-21-316880295-4286440006-4187134797-1001” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{17BDE72 D-73AC-4B64-8BF6-C86D521BDB9E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{17BDE72 D-73AC-4B64-8BF6-C86D521BDB9E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\gwx\refreshgwxconfigandcontent” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{2763E00 1-CF8D-432A-9D8B-87EB4D4A621E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{2763E00 1-CF8D-432A-9D8B-87EB4D4A621E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\MachineUnlock-5d” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{3B244C4 E-942A-4C37-B537-222484FC2408}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{3B244C4 E-942A-4C37-B537-222484FC2408}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\gwx\rundetector” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{4C77DAB D-BC2C-4ABD-87B4-89F29BD6003E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{4C77DAB D-BC2C-4ABD-87B4-89F29BD6003E}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\gwx\refreshgwxconfig” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{6497BC4 4-9271-445D-BF1D-7D6E3F6E7AAF}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{6497BC4 4-9271-445D-BF1D-7D6E3F6E7AAF}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\OutOfIdle-5d” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{700A4F0 0-4433-4EF6-9F59-A8EF9FADC4E0}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{700A4F0 0-4433-4EF6-9F59-A8EF9FADC4E0}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\Time-Weekend” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{70A7D57 8-496B-4176-A2EF-0C9B0BE8CE44}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{70A7D57 8-496B-4176-A2EF-0C9B0BE8CE44}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\ScheduleUpgradeTime” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{741CED7 5-6E12-4CCE-B18E-96CA43706AC2}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{741CED7 5-6E12-4CCE-B18E-96CA43706AC2}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\refreshgwxconfig-B” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{7F92E1B 2-04E2-4538-8EA4-CB0ECC2A0F95}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{7F92E1B 2-04E2-4538-8EA4-CB0ECC2A0F95}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\Time-5d” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon{851F745 D-7E2A-4804-B640-E867C7C8E191}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{851F745 D-7E2A-4804-B640-E867C7C8E191}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\Logon-5d” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{B1816D0 1-D227-4783-A8B2-45C56E2DCAFB}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B1816D0 1-D227-4783-A8B2-45C56E2DCAFB}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\gwx\refreshgwxcontent” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{B48B9F6 9-8581-40BA-B351-06BC99E0935B}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B48B9F6 9-8581-40BA-B351-06BC99E0935B}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\ScheduleUpgradeReminde rTime” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{C73F12F 8-8144-4655-B68E-80DEFD36EDF3}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{C73F12F 8-8144-4655-B68E-80DEFD36EDF3}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\OnIdle-5d” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{CCE8950 3-2E05-465A-B9AA-C2A723F45359}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{CCE8950 3-2E05-465A-B9AA-C2A723F45359}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\UNP\RunCampaignManager” => not found
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon{D84F54C 6-ACE2-4728-85F9-9409D7A1A3CA}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{D84F54C 6-ACE2-4728-85F9-9409D7A1A3CA}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\gwx\launchtrayprocess” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{E4A77E7 F-DD03-4980-9D8B-E5948D3DEF08}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{E4A77E7 F-DD03-4980-9D8B-E5948D3DEF08}” => removed successfully
                “HKLM\Software\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsof t\Windows\Setup\GWXTriggers\OutOfSleep-5d” => removed successfully
                “Chrome StartupUrls” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{BEEC5B CF-9240-4926-B76E-9004CA61DD47}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{6A627F 80-EF6E-4513-95D3-5B59A3E2E8BF}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{C95DCD 01-79D9-4986-AA21-D426B213C9C1}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{3E67A2 91-EE3D-4364-88A2-5404E93294FC}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{483F86 F0-12C1-4AED-88FE-BD4F60124DBD}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{5C6D6C 61-5F78-42C3-A8B8-0521532F9477}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\TCP Query User{55FB36DB-FB57-42EB-BDE0-97BF69D7616F}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\UDP Query User{1BE67A63-3E85-4C98-9C9D-A1F53A808350}C:\program files (x86)\zenimax online\launcher\bethesda.net_launcher.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{848B24 E1-0F49-4BCB-AEF1-B58590C147FD}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{65420A 5D-4B35-4306-BEBD-1CD6A8C8F759}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{D8B6F7 26-910D-4429-8D40-766B59C0E68F}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{0E654C 25-0E72-406A-9105-105CE7E5EA12}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{46DA2C 30-C532-4043-95C9-1413C88714C3}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{591AD0 63-663F-4D9A-ADB9-6FDE9E1A01B6}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{A4C05E AC-82C4-4251-A620-CBB8D9FB5E97}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{C38B7A 7E-BE7C-4AB7-9794-60139328EF39}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{8D752C 19-A0AA-45F2-89C8-8C9AB34F3A7E}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{6E9545 59-1116-48F6-AFAB-99618367E175}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\TCP Query User{F0169275-30A4-42CA-98D1-473D225739F9}C:\program files (x86)\skype\phone\skype.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\UDP Query User{089198F2-3BA4-42A0-B081-60AA15C9893D}C:\program files (x86)\skype\phone\skype.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{245118 28-0689-4C33-87F9-CD803540E61C}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{C6E139 B5-5012-431D-B399-2C944558DA38}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{DF896B 67-B729-449C-BA43-4FE593315A5C}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{3AD386 07-DECE-4E7D-8BAB-B008451CA1BC}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{4FAAC4 53-4564-4EDC-B1F2-A547D62ACF35}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{CDC4C8 A9-3D1A-415C-A71C-A502FD9E573C}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{BADC60 E7-E0FD-47F8-8AFD-A00843DECB70}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{D26103 4A-CFEB-4FA6-A5F7-E95C3894C827}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{4C4C13 19-9039-47E2-9268-BC73CD0720AD}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{6CE112 49-3308-4D0C-8910-D859F9C4C4ED}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{F53C3F 6A-64FC-4EFB-B61F-09AFD8D777DC}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{5B1C7B EC-E90B-40C1-9A22-8143855E3970}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{904786 C6-365B-4B91-B57C-FFF59E51EBDD}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{4E9A2E 68-2B44-4C55-94FF-0B1C9819A5C1}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{30C538 63-1829-4653-A6C8-D3F7036D22DA}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\{238480 01-1C49-4799-93D2-894F75232BE3}” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\TCP Query User{7E8BA0DA-704A-4137-BA36-4A73FD72BDF5}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\UDP Query User{D85F524C-B912-4453-8D66-DA19B3888BF4}C:\program files\blackmagic design\davinci resolve\dpdecoder.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\TCP Query User{0C70A227-3E56-4C3B-90E8-3986C38D305E}C:\program files\blackmagic design\davinci resolve\resolve.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\UDP Query User{79CDF88D-9FD7-479B-BF58-D58CCEEE7DC4}C:\program files\blackmagic design\davinci resolve\resolve.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\TCP Query User{7138EEB9-F869-4800-A1FF-2C6CCFE252C2}C:\program files\blackmagic design\davinci resolve\fuscript.exe” => removed successfully
                “HKLM\SYSTEM\CurrentControlSet\services\SharedAcce ss\Parameters\FirewallPolicy\FirewallRules\UDP Query User{A2321F27-1966-4FE0-9707-741EED233A96}C:\program files\blackmagic design\davinci resolve\fuscript.exe” => removed successfully
                C:\Windows\System32\Drivers\etc\hosts => moved successfully
                Hosts restored successfully.

                ========= netsh advfirewall reset =========

                Ok.

                ========= End of CMD: =========

                ========= netsh advfirewall set allprofiles state On =========

                Ok.

                ========= End of CMD: =========

                ========= RemoveProxy: =========

                “HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Inter net Settings\Connections\DefaultConnectionSettings” => removed successfully
                “HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Inter net Settings\Connections\SavedLegacySettings” => removed successfully
                “HKU\S-1-5-21-316880295-4286440006-4187134797-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Int ernet Settings\Connections\DefaultConnectionSettings” => removed successfully
                “HKU\S-1-5-21-316880295-4286440006-4187134797-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Int ernet Settings\Connections\SavedLegacySettings” => removed successfully

                ========= End of RemoveProxy: =========

                ========= ipconfig /flushdns =========

                Windows IP Configuration

                Successfully flushed the DNS Resolver Cache.

                ========= End of CMD: =========

                ========= netsh winsock reset catalog =========

                Sucessfully reset the Winsock Catalog.
                You must restart the computer in order to complete the reset.

                ========= End of CMD: =========

                ========= netsh int ip reset c:\resetlog.txt =========

                Resetting Compartment Forwarding, OK!
                Resetting Compartment, OK!
                Resetting Control Protocol, OK!
                Resetting Echo Sequence Request, OK!
                Resetting Global, OK!
                Resetting Interface, OK!
                Resetting Anycast Address, OK!
                Resetting Multicast Address, OK!
                Resetting Unicast Address, OK!
                Resetting Neighbor, OK!
                Resetting Path, OK!
                Resetting Potential, OK!
                Resetting Prefix Policy, OK!
                Resetting Proxy Neighbor, OK!
                Resetting Route, OK!
                Resetting Site Prefix, OK!
                Resetting Subinterface, OK!
                Resetting Wakeup Pattern, OK!
                Resetting Resolve Neighbor, OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , failed.
                Access is denied.

                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Restart the computer to complete this action.

                ========= End of CMD: =========

                ========= ipconfig /release =========

                Windows IP Configuration

                No operation can be performed on Ethernet while it has its media disconnected.
                No operation can be performed on Local Area Connection* 4 while it has its media disconnected.
                No operation can be performed on Local Area Connection* 5 while it has its media disconnected.
                No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

                Ethernet adapter Ethernet:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Local Area Connection* 4:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Local Area Connection* 5:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Wi-Fi:

                Connection-specific DNS Suffix . :
                IPv6 Address. . . . . . . . . . . : 2600:8801:9402:c600::6250
                IPv6 Address. . . . . . . . . . . : 2600:8801:9402:c600:88a1:dc23:18c1:fcfc
                Temporary IPv6 Address. . . . . . : 2600:8801:9402:c600:a82e:a056:e1a:d2b3
                Link-local IPv6 Address . . . . . : fe80::88a1:dc23:18c1:fcfc%6
                Default Gateway . . . . . . . . . : fe80::226:86ff:fe19:bf9%6

                Ethernet adapter Bluetooth Network Connection:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                ========= End of CMD: =========

                ========= ipconfig /renew =========

                Windows IP Configuration

                No operation can be performed on Ethernet while it has its media disconnected.
                No operation can be performed on Local Area Connection* 4 while it has its media disconnected.
                No operation can be performed on Local Area Connection* 5 while it has its media disconnected.
                No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

                Ethernet adapter Ethernet:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Local Area Connection* 4:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Local Area Connection* 5:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                Wireless LAN adapter Wi-Fi:

                Connection-specific DNS Suffix . :
                IPv6 Address. . . . . . . . . . . : 2600:8801:9402:c600::6250
                IPv6 Address. . . . . . . . . . . : 2600:8801:9402:c600:88a1:dc23:18c1:fcfc
                Temporary IPv6 Address. . . . . . : 2600:8801:9402:c600:a82e:a056:e1a:d2b3
                Link-local IPv6 Address . . . . . : fe80::88a1:dc23:18c1:fcfc%6
                IPv4 Address. . . . . . . . . . . : 192.168.0.120
                Subnet Mask . . . . . . . . . . . : 255.255.255.0
                Default Gateway . . . . . . . . . : fe80::226:86ff:fe19:bf9%6
                192.168.0.1

                Ethernet adapter Bluetooth Network Connection:

                Media State . . . . . . . . . . . : Media disconnected
                Connection-specific DNS Suffix . :

                ========= End of CMD: =========

                ========= netsh int ipv4 reset =========

                Resetting Compartment Forwarding, OK!
                Resetting Compartment, OK!
                Resetting Control Protocol, OK!
                Resetting Echo Sequence Request, OK!
                Resetting Global, OK!
                Resetting Interface, OK!
                Resetting Anycast Address, OK!
                Resetting Multicast Address, OK!
                Resetting Unicast Address, OK!
                Resetting Neighbor, OK!
                Resetting Path, OK!
                Resetting Potential, OK!
                Resetting Prefix Policy, OK!
                Resetting Proxy Neighbor, OK!
                Resetting Route, OK!
                Resetting Site Prefix, OK!
                Resetting Subinterface, OK!
                Resetting Wakeup Pattern, OK!
                Resetting Resolve Neighbor, OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , failed.
                Access is denied.

                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Restart the computer to complete this action.

                ========= End of CMD: =========

                ========= netsh int ipv6 reset =========

                Resetting Compartment Forwarding, OK!
                Resetting Compartment, OK!
                Resetting Control Protocol, OK!
                Resetting Echo Sequence Request, OK!
                Resetting Global, OK!
                Resetting Interface, OK!
                Resetting Anycast Address, OK!
                Resetting Multicast Address, OK!
                Resetting Unicast Address, OK!
                Resetting Neighbor, OK!
                Resetting Path, OK!
                Resetting Potential, OK!
                Resetting Prefix Policy, OK!
                Resetting Proxy Neighbor, OK!
                Resetting Route, OK!
                Resetting Site Prefix, OK!
                Resetting Subinterface, OK!
                Resetting Wakeup Pattern, OK!
                Resetting Resolve Neighbor, OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , failed.
                Access is denied.

                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Resetting , OK!
                Restart the computer to complete this action.

                ========= End of CMD: =========

                =========== EmptyTemp: ==========

                BITS transfer queue => 10248192 B
                DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 71450180 B
                Java, Flash, Steam htmlcache => 156633927 B
                Windows/system/drivers => 414530561 B
                Edge => 2568487 B
                Chrome => 2365142993 B
                Firefox => 22154863 B
                Opera => 0 B

                Temp, IE cache, history, cookies, recent:
                Default => 0 B
                ProgramData => 0 B
                Public => 0 B
                systemprofile => 0 B
                systemprofile32 => 0 B
                LocalService => 50646 B
                NetworkService => 15832210 B
                Samantha Karnes => 216858548 B

                RecycleBin => 9148561201 B
                EmptyTemp: => 11.6 GB temporary data Removed.

                ================================

                The system needed a reboot.

                ==== End of Fixlog 14:40:36 ====

                Comment

                • jmarket
                  PCHF Owner
                  • Jan 2015
                  • 7634

                  #9
                  Please do the following for me:

                  Download ResetBrowser to your desktop.

                  Now close all open browsers. All browsers MUST be closed during this operation!

                  Right click and Run as Administrator



                  Click on Reset Chrome– Allow completion.
                  Click on Reset Firefox– Allow completion.
                  Click on Reset Internet Explorer– Allow completion.

                  Now reboot your machine.

                  Comment

                  • tntmo
                    PCHF Member
                    • Apr 2021
                    • 12

                    #10
                    Completed 2 of 3, I do not have Firefox installed obviously because ResetBrowser only gave me the option to install it rather than reset it.

                    Comment

                    • jmarket
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #11
                      Perfect. Go ahead and re-run FRST for me

                      Comment

                      • tntmo
                        PCHF Member
                        • Apr 2021
                        • 12

                        #12
                        FRST info:

                        Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-04-2021
                        Ran by Samantha Karnes (administrator) on SAMANTHA (TOSHIBA Satellite C55D-B) (18-04-2021 17:39:34)
                        Running from C:\Users\Samantha Karnes\Desktop
                        Loaded Profiles: Samantha Karnes
                        Platform: Windows 10 Home Version 2004 19041.928 (X64) Language: English (United States)
                        Default browser: Edge
                        Boot Mode: Normal

                        ==================== Processes (Whitelisted) =================

                        (If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

                        () [File not signed] C:\Program Files\ATI Technologies\ATI.ACE\a4\AdaptiveSleepService.exe
                        (Adobe Inc. → Adobe Inc.) C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
                        (Apple Inc. → Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
                        (Apple Inc. → Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
                        (Apple Inc. → Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
                        (Apple Inc. → Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Agent\DiscoverySrv.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Agent\ProductAgentService.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\bdagent.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\bdredline.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\updatesrv.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\vsserv.exe
                        (Bitdefender SRL → Bitdefender) C:\Program Files\Bitdefender Antivirus Free\vsservppl.exe
                        (Bose Corporation → Bose Corporation) C:\Program Files (x86)\Bose Updater\BOSEUPDATER.EXE
                        (Compal Electronics, Inc. → TOSHIBA CORPORATION) C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
                        (DTS, Inc. → ) C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
                        (Dynabook Inc. → Dynabook Inc.) C:\Windows\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\DSDFunctionKeyCt lService.exe <2>
                        (Dynabook Inc. → Dynabook Inc.) C:\Windows\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\RMService.exe
                        (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrl.exe
                        (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDCtrlHelper.exe
                        (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.) C:\Program Files\Elantech\ETDService.exe
                        (Fitbit, Inc. → Fitbit, Inc.) [File not signed] C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe
                        (Fitbit, Inc. → Fitbit, Inc.) [File not signed] C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
                        (Google LLC → Google LLC) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe <12>
                        (Microsoft Corporation → Microsoft Corporation) C:\Users\Samantha Karnes\AppData\Local\Microsoft\OneDrive\OneDrive.e xe
                        (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\MoUsoCoreWorker.exe
                        (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\oobe\UserOOBEBroker.exe
                        (Microsoft Windows → Microsoft Corporation) C:\Windows\System32\smartscreen.exe
                        (Microsoft Windows Hardware Compatibility Publisher → AMD) C:\Windows\System32\atieclxx.exe
                        (Microsoft Windows Hardware Compatibility Publisher → AMD) C:\Windows\System32\atiesrxx.exe
                        (Oracle America, Inc. → Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
                        (Oracle America, Inc. → Oracle Corporation) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
                        (Qualcomm Atheros → Windows (R) Win 7 DDK provider) [File not signed] C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
                        (Realtek Semiconductor Corp → Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
                        (SEIKO EPSON Corporation → Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe
                        (TOSHIBA CORPORATION → TOSHIBA Corporation) C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe
                        (TOSHIBA CORPORATION → TOSHIBA Corporation) C:\Program Files\TOSHIBA\Teco\TecoResident.exe
                        (TOSHIBA CORPORATION → Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
                        (TOSHIBA CORPORATION → TOSHIBA) C:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TDUSrv64.exe

                        ==================== Registry (Whitelisted) ===================

                        (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

                        HKLM...\Run: [ETDCtrl] => C:\Program Files\Elantech\ETDCtrl.exe [3873000 2016-06-02] (ELAN Microelectronics Corporation → ELAN Microelectronics Corp.)
                        HKLM...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-10-08] (TOSHIBA CORPORATION → TOSHIBA Corporation)
                        HKLM...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [179288 2014-04-17] (TOSHIBA CORPORATION → TOSHIBA Corporation)
                        HKLM...\Run: [TSSSrv] => C:\Program Files (x86)\TOSHIBA\System Setting\TSSSrv.exe [296008 2013-10-21] (TOSHIBA CORPORATION → TOSHIBA Corporation)
                        HKLM...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [303928 2017-05-09] (Apple Inc. → Apple Inc.)
                        HKLM-x32...\Run: [KeNotify] => C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe [34160 2013-08-05] (Compal Electronics, Inc. → TOSHIBA CORPORATION)
                        HKLM-x32...\Run: [TSVU] => c:\Program Files\TOSHIBA\TOSHIBA Smart View Utility\TosSmartViewLauncher.exe [516512 2013-07-23] (TOSHIBA CORPORATION → TOSHIBA)
                        HKLM-x32...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4377256 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
                        HKLM-x32...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [646160 2019-12-11] (Oracle America, Inc. → Oracle Corporation)
                        HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4377256 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
                        HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Run: [Bose Updater] => C:\Program Files (x86)\Bose Updater\BOSEUPDATER.EXE [414552 2021-03-27] (Bose Corporation → Bose Corporation)
                        HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\MountPoints2: {b8fb6b3e-0f51-11eb-8323-4cbb5866d705} - “E:\OnePlus_setup.exe” /s
                        HKLM...\Windows x64\Print Processors\Canon MX490 series Print Processor: C:\Windows\System32\spool\prtprocs\x64\CNMPDCK.DLL [30208 2014-09-10] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
                        HKLM...\Print\Monitors\Canon BJ FAX Language Monitor MX490 series: C:\WINDOWS\system32\CNCALCK.DLL [303104 2014-09-22] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
                        HKLM...\Print\Monitors\Canon BJ Language Monitor MX490 series: C:\WINDOWS\system32\CNMLMCK.DLL [406528 2014-09-10] (Microsoft Windows Hardware Compatibility Publisher → CANON INC.)
                        HKLM...\Print\Monitors\EPSON WF-2540 Series 64MonitorBE: C:\WINDOWS\system32\E_YLMIUE.DLL [120320 2015-01-06] (Microsoft Windows Hardware Compatibility Publisher → SEIKO EPSON CORPORATION)
                        HKLM\Software\Wow6432Node\Microsoft\Active Setup\Installed Components: [{8A69D345-D564-463c-AFF1-A69D9E530F96}] → C:\Program Files (x86)\Google\Chrome\Application\90.0.4430.72\Insta ller\chrmstp.exe [2021-04-18] (Google LLC → Google LLC)

                        ==================== Scheduled Tasks (Whitelisted) ============

                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                        Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => C:\WINDOWS\System32\AutoWorkplace.exe
                        Task: {38E4C892-700E-413C-9B9F-3181F47A154E} - System32\Tasks\RTKCPL => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [16690424 2016-08-26] (Realtek Semiconductor Corp → Realtek Semiconductor)
                        Task: {4FBE1633-37C9-40D6-A2A7-860515D0E76D} - System32\Tasks\Microsoft\Windows\Shell\FamilySafet yUpload => {EBF00FCB-0769-4B81-9BEC-6C05514111AA}
                        Task: {6172A990-3C78-4E71-B197-01B43205C717} - System32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 => C:\Program Files\Bitdefender Agent\WatchDog.exe [888232 2021-01-29] (Bitdefender SRL → Bitdefender)
                        Task: {64B37D51-B107-4CED-BA9F-02F275424D45} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [154440 2021-04-18] (Google LLC → Google LLC)
                        Task: {66CCAF17-0997-41D6-A177-4BA55115A843} - System32\Tasks\TOSHIBA\Service Station => C:\Program Files\TOSHIBA\Toshiba Service Station\ToshibaServiceStation.exe [699496 2013-09-24] (TOSHIBA CORPORATION → TOSHIBA Corporation)
                        Task: {69500F3F-673E-4ADB-A50F-9BC20C5ECD0D} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\MpCmdRun.exe [566368 2021-04-18] (Microsoft Windows Publisher → Microsoft Corporation)
                        Task: {6DFCB649-0769-4F83-BB10-F60F235F6D3D} - System32\Tasks\Microsoft\Windows\SkyDrive\Idle Sync Maintenance Task => {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}
                        Task: {85825ECF-F972-40F9-B74F-FF0B0A6C6DDF} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1557200 2021-01-25] (Adobe Inc. → Adobe Inc.)
                        Task: {872D0E53-FD2E-41E3-B431-698AF82882CE} - System32\Tasks\Microsoft\Windows\SkyDrive\Routine Maintenance Task => {1B1F472E-3221-4826-97DB-2C2324D389AE}
                        Task: {94180BDD-2A23-4EC0-8F43-C3D059897F5C} - System32\Tasks{8FBC408D-7A98-49A0-B52F-ABD4D2DA31C3} => “c:\program files (x86)\google\chrome\application\chrome.exe” http://ui.skype.com/ui/0/7.17.0.105/...er&page=tsBing
                        Task: {A626C9DB-305E-4C44-ADD6-265E09F0CD33} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\MpCmdRun.exe [566368 2021-04-18] (Microsoft Windows Publisher → Microsoft Corporation)
                        Task: {BC7EB884-DF6B-4B59-AB6D-4D0B211B91CC} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [570240 2017-02-14] (Apple Inc. → Apple Inc.)
                        Task: {C492B274-9FDA-4BE6-909D-BCE39CFD328C} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\MpCmdRun.exe [566368 2021-04-18] (Microsoft Windows Publisher → Microsoft Corporation)
                        Task: {CE2DE968-E342-40D7-9566-427D45E4A886} - System32\Tasks\Microsoft\Windows\PerfTrack\Backgro undConfigSurveyor => {EA9155A3-8A39-40B4-8963-D3C761B18371}
                        Task: {D8D09AAC-7220-47C9-ACF5-833EC074CCF6} - System32\Tasks\Pokki => C:\Users\Samantha Karnes\AppData\Local\Pokki\Engine\ServiceHostAppUp dater.exe
                        Task: {E253D3A9-6D41-4370-AB69-EA697FB8B668} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [154440 2021-04-18] (Google LLC → Google LLC)

                        (If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

                        ==================== Internet (Whitelisted) ====================

                        (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

                        Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                        Tcpip..\Interfaces{37c530e7-186d-44b4-b753-6b27bcd6789a}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
                        Tcpip..\Interfaces{e301b961-b921-494f-b828-e0c62aa8ca74}: [DhcpNameServer] 192.168.1.1
                        [HEADING=1]Edge:[/HEADING]
                        Edge Extension: (No Name) → AutoFormFill_5ED10D46BD7E47DEB1F3685D2C0FCE08 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\AutoFormFill [not found]
                        Edge Extension: (No Name) → BookReader_B171F20233094AC88D05A8EF7B9763E8 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\BookViewer [not found]
                        Edge Extension: (No Name) → LearningTools_7706F933-971C-41D1-9899-8A026EB5D824 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\LearningTools [not found]
                        Edge Extension: (No Name) → PinJSAPI_EC01B57063BE468FAB6DB7EBFC3BF368 => C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\Assets\HostExtensions\PinJSAPI [not found]
                        Edge Profile: C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default [2021-04-16]
                        Edge HomePage: Default → hxxp://www.google.com/
                        Edge Extension: (Read&Write for Microsoft Edge™) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\bjglhpoliipklkfjcahfefdlfp ifcinb [2021-04-14]
                        Edge Extension: (Skype Calling) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\blakpkgjpemejpbmfiglncklih nhjkij [2020-08-27]
                        Edge Extension: (Save to Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\gmbmikajjgmnabiglmofipeaba ddhgne [2021-04-14]
                        Edge Extension: (Adblock Plus - free ad blocker) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\gmgoamodcdcjnbaobigkjelfpl akmdhh [2021-04-14]
                        Edge Extension: ((Deprecated) G Suite Training) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\idkloemkmldbemijiamdiolojb ffnjlh [2020-08-27]
                        Edge Extension: (uBlock Plus Adblocker) - C:\Users\Samantha Karnes\AppData\Local\Microsoft\Edge\User Data\Default\Extensions\oofnbdifeelbaidfgpikinijek kjcicg [2020-08-27]
                        [HEADING=1]FireFox:[/HEADING]
                        FF DefaultProfile: 2ymu52ic.default
                        FF ProfilePath: C:\Users\Samantha Karnes\AppData\Roaming\Mozilla\Firefox\Profiles\2y mu52ic.default [2021-04-18]
                        FF Homepage: Mozilla\Firefox\Profiles\2ymu52ic.default → hxxps://links.malwarebytes.com/link/restorebrowser?lic=trial&product=MBAM-C/?s=toshibaupd&m=start
                        FF Extension: (New Tab by Yahoo) - C:\Users\Samantha Karnes\AppData\Roaming\Mozilla\Firefox\Profiles\2y mu52ic.default\Extensionsjid1-G80Ec8LLEbK5fQ@jetpack.xpi [2015-08-06] [Legacy] [not signed]
                        FF Plugin: @java.com/DTPlugin,version=11.241.2 → C:\Program Files\Java\jre1.8.0_241\bin\dtplugin\npDeployJava1 .dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
                        FF Plugin: @java.com/JavaPlugin,version=11.241.2 → C:\Program Files\Java\jre1.8.0_241\bin\plugin2\npjp2.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
                        FF Plugin-x32: @java.com/DTPlugin,version=11.241.2 → C:\Program Files (x86)\Java\jre1.8.0_241\bin\dtplugin\npDeployJava1 .dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
                        FF Plugin-x32: @java.com/JavaPlugin,version=11.241.2 → C:\Program Files (x86)\Java\jre1.8.0_241\bin\plugin2\npjp2.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
                        FF Plugin-x32: Adobe Reader → C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AIR\nppdf32.dll [2021-04-13] (Adobe Inc. → Adobe Systems Inc.)
                        StartMenuInternet: FIREFOX.EXE - firefox.exe
                        [HEADING=1]Chrome:[/HEADING]
                        CHR Profile: C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default [2021-04-18]
                        CHR Notifications: Default → hxxps://www.facebook.com
                        CHR HomePage: Default → hxxp://www.google.com/
                        CHR StartupUrls: Default → “hxxp://www.google.com”
                        CHR Extension: (Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigk jlhalf [2021-04-18]
                        CHR Extension: (Skype Calling) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\blakpkgjpemejpbmfiglncklih nhjkij [2021-04-18]
                        CHR Extension: (YouTube) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldk acnbeo [2021-04-18]
                        CHR Extension: (Adblock Plus - free ad blocker) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddi lifddb [2021-04-18]
                        CHR Extension: (Google Docs Offline) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdl olhkhi [2021-04-18]
                        CHR Extension: (Save to Google Drive) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmbmikajjgmnabiglmofipeaba ddhgne [2021-04-18]
                        CHR Extension: (Read&Write for Google Chrome™) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\inoeonmfapjbbkmdafoankkfaj kcphgd [2021-04-18]
                        CHR Extension: (Google Forms) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\jhknlonaankphkkbnmjdlpehki nifeeg [2021-04-18]
                        CHR Extension: (Skype) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfg npldfl [2021-04-18]
                        CHR Extension: (Google Drawings) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkaakpdehdafacodkgkpghoibn mamcme [2021-04-18]
                        CHR Extension: (Chrome Web Store Payments) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccm gmieda [2021-04-18]
                        CHR Extension: (Gmail) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoe jaedia [2021-04-18]
                        CHR Extension: (Chrome Media Router) - C:\Users\Samantha Karnes\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcj beemfm [2021-04-18]
                        CHR HKLM-x32...\Chrome\Extension: [dofoafnmdocgkdphpkdooahjkhpmakjd]
                        CHR HKLM-x32...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl]

                        ==================== Services (Whitelisted) ===================

                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                        R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [140288 2014-04-22] () [File not signed]
                        R2 AdobeARMservice; C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [169672 2021-01-25] (Adobe Inc. → Adobe Inc.)
                        R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2017-04-03] (Apple Inc. → Apple Inc.)
                        R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [319104 2014-03-19] (Qualcomm Atheros → Windows (R) Win 7 DDK provider) [File not signed]
                        R2 bdredline; C:\Program Files\Bitdefender Antivirus Free\bdredline.exe [2461792 2019-03-27] (Bitdefender SRL → Bitdefender)
                        R2 DSDFunctionKeyCtlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\DSDFunctionKeyCt lService.exe [615776 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
                        R2 dts_apo_service; C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe [21840 2014-03-03] (DTS, Inc. → )
                        R2 EpsonScanSvc; C:\WINDOWS\system32\EscSvc64.exe [135824 2011-12-12] (SEIKO EPSON Corporation → Seiko Epson Corporation)
                        R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [5750440 2015-09-04] (Fitbit, Inc. → Fitbit, Inc.) [File not signed]
                        R2 ProductAgentService; C:\Program Files\Bitdefender Agent\ProductAgentService.exe [1358248 2021-01-29] (Bitdefender SRL → Bitdefender)
                        S2 TSDSettingService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\dynabookSystemSe rvice.exe [44767048 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
                        S2 TSDTabletControlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\TOSTABSYSSVC.exe [296272 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
                        R2 TSDWirelessLEDCtlService; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\RMService.exe [446248 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
                        R2 updatesrv; C:\Program Files\Bitdefender Antivirus Free\updatesrv.exe [236128 2020-11-26] (Bitdefender SRL → Bitdefender)
                        R2 vsserv; C:\Program Files\Bitdefender Antivirus Free\vsserv.exe [559200 2021-04-02] (Bitdefender SRL → Bitdefender)
                        R2 vsservppl; C:\Program Files\Bitdefender Antivirus Free\vsservppl.exe [240352 2020-11-26] (Bitdefender SRL → Bitdefender)
                        S3 WdNisSvc; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\NisSrv.exe [2624104 2021-04-18] (Microsoft Windows Publisher → Microsoft Corporation)
                        S3 WinDefend; C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2103.7-0\MsMpEng.exe [128376 2021-04-18] (Microsoft Windows Publisher → Microsoft Corporation)

                        ===================== Drivers (Whitelisted) ===================

                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                        R1 atc; C:\WINDOWS\System32\DRIVERS\atc.sys [2718744 2021-02-26] (Bitdefender SRL → Bitdefender S.R.L. Bucharest, ROMANIA)
                        R2 BdDci; C:\WINDOWS\system32\DRIVERS\bddci.sys [802976 2020-12-04] (Bitdefender SRL → Bitdefender)
                        S0 bdelam; C:\WINDOWS\System32\drivers\bdelam.sys [22976 2020-12-18] (Microsoft Windows Early Launch Anti-malware Publisher → Bitdefender)
                        S3 BthA2dp; C:\WINDOWS\System32\drivers\BthA2dp.sys [279040 2019-12-07] (Microsoft Corporation) [File not signed]
                        S3 edrsensor; C:\WINDOWS\System32\DRIVERS\edrsensor.sys [309120 2020-02-03] (Bitdefender SRL → BitDefender S.R.L. Bucharest, ROMANIA)
                        R1 Gemma; C:\WINDOWS\System32\DRIVERS\gemma.sys [488592 2021-02-16] (Bitdefender SRL → BitDefender S.R.L. Bucharest, ROMANIA)
                        R3 RSP2STOR; C:\WINDOWS\system32\DRIVERS\RtsP2Stor.sys [310528 2015-06-09] (Realtek Semiconductor Corp → Realtek Semiconductor Corp.)
                        R3 Thotkey; C:\WINDOWS\System32\drivers\Thotkey.sys [47816 2020-07-21] (Dynabook Inc. → Dynabook Inc.)
                        R3 tosrfec; C:\WINDOWS\System32\drivers\tosrfec.sys [37808 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
                        R1 TosSrvCtlDrv; C:\WINDOWS\System32\DriverStore\FileRepository\tos srvctl.inf_amd64_4d5c54c80b005163\TosSrvCtlDrv.sys [25816 2021-02-22] (Dynabook Inc. → Dynabook Inc.)
                        R2 trufos; C:\WINDOWS\System32\drivers\trufos.sys [641728 2021-02-26] (Bitdefender SRL → Bitdefender)
                        S0 TVALZ; C:\WINDOWS\System32\drivers\TVALZ_O.SYS [46088 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
                        R0 TVALZ_O; C:\WINDOWS\System32\drivers\TVALZ_O.SYS [46088 2019-04-30] (Dynabook Inc. → Dynabook Inc.)
                        S3 USBAAPL64; C:\WINDOWS\System32\Drivers\usbaapl64.sys [54784 2015-06-10] (Apple, Inc.) [File not signed]
                        R0 vlflt; C:\WINDOWS\System32\DRIVERS\vlflt.sys [386800 2020-10-20] (Bitdefender SRL → Bitdefender)
                        S3 WdBoot; C:\WINDOWS\system32\drivers\wd\WdBoot.sys [49560 2021-04-18] (Microsoft Windows Early Launch Anti-malware Publisher → Microsoft Corporation)
                        S3 WdFilter; C:\WINDOWS\system32\drivers\wd\WdFilter.sys [421088 2021-04-18] (Microsoft Windows → Microsoft Corporation)
                        S3 WdNisDrv; C:\WINDOWS\System32\drivers\wd\WdNisDrv.sys [72928 2021-04-18] (Microsoft Windows → Microsoft Corporation)
                        U3 aswbdisk; no ImagePath

                        ==================== NetSvcs (Whitelisted) ===================

                        (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                        ==================== One month (created) (Whitelisted) =========

                        (If an entry is included in the fixlist, the file/folder will be moved.)

                        2021-04-18 16:35 - 2021-04-18 16:35 - 000002312 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
                        2021-04-18 16:35 - 2021-04-18 16:35 - 000002271 _____ C:\Users\Public\Desktop\Google Chrome.lnk
                        2021-04-18 16:35 - 2021-04-18 16:35 - 000002271 _____ C:\ProgramData\Desktop\Google Chrome.lnk
                        2021-04-18 16:34 - 2021-04-18 16:39 - 000003418 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineU A
                        2021-04-18 16:34 - 2021-04-18 16:39 - 000003294 _____ C:\WINDOWS\system32\Tasks\GoogleUpdateTaskMachineC ore
                        2021-04-18 16:23 - 2021-04-18 16:23 - 001622528 _____ C:\Users\Samantha Karnes\Desktop\ResetBrowser.exe
                        2021-04-18 14:17 - 2021-04-18 14:40 - 000033142 _____ C:\Users\Samantha Karnes\Desktop\Fixlog.txt
                        2021-04-18 14:17 - 2021-04-18 14:17 - 000000000 ____D C:\Users\Samantha Karnes\Desktop\FRST-OlderVersion
                        2021-04-16 08:49 - 2021-04-16 09:00 - 000039920 _____ C:\Users\Samantha Karnes\Desktop\Addition.txt
                        2021-04-16 08:38 - 2021-04-18 17:44 - 000023286 _____ C:\Users\Samantha Karnes\Desktop\FRST.txt
                        2021-04-16 08:35 - 2021-04-18 17:41 - 000000000 ____D C:\FRST
                        2021-04-16 08:31 - 2021-04-18 14:17 - 002298368 _____ (Farbar) C:\Users\Samantha Karnes\Desktop\FRST64.exe
                        2021-04-14 18:09 - 2021-04-14 18:09 - 000088428 _____ C:\ProgramData\agent.update.1618448903.bdinstall.v 2.bin
                        2021-04-14 15:03 - 2021-04-14 15:03 - 000001203 _____ C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bitdefender Antivirus Free.lnk
                        2021-04-14 15:02 - 2021-04-14 15:02 - 000000000 ____D C:\ProgramData\48C4687D-9760-4F5B-BAB3-60351B0841E4
                        2021-04-14 14:58 - 2020-12-18 02:37 - 000022976 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bdelam.sys
                        2021-04-14 14:56 - 2021-04-14 14:56 - 000001218 _____ C:\Users\Public\Desktop\Bitdefender Antivirus Free.lnk
                        2021-04-14 14:56 - 2021-04-14 14:56 - 000001218 _____ C:\ProgramData\Desktop\Bitdefender Antivirus Free.lnk
                        2021-04-14 14:56 - 2021-02-26 18:31 - 000641728 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\trufos.sys
                        2021-04-14 14:55 - 2021-04-14 14:55 - 000000000 ____D C:\ProgramData\Bitdefender
                        2021-04-14 14:55 - 2020-02-03 16:53 - 000309120 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\edrsensor.sys
                        2021-04-14 14:54 - 2021-02-26 13:40 - 002718744 _____ (Bitdefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\atc.sys
                        2021-04-14 14:54 - 2020-12-04 15:15 - 000802976 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\bddci.sys
                        2021-04-14 14:54 - 2020-10-20 13:18 - 000386800 _____ (Bitdefender) C:\WINDOWS\system32\Drivers\vlflt.sys
                        2021-04-14 14:53 - 2021-02-16 15:31 - 000488592 _____ (BitDefender S.R.L. Bucharest, ROMANIA) C:\WINDOWS\system32\Drivers\gemma.sys
                        2021-04-14 14:31 - 2021-04-18 17:55 - 000000000 ____D C:\Program Files\Bitdefender Antivirus Free
                        2021-04-14 14:30 - 2021-04-14 14:30 - 000003802 _____ C:\WINDOWS\system32\Tasks\Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864
                        2021-04-14 14:29 - 2021-04-14 14:29 - 000116636 _____ C:\ProgramData\agent.1618435725.bdinstall.v2.bin
                        2021-04-14 14:28 - 2021-04-14 18:09 - 000000000 ____D C:\Program Files\Bitdefender Agent
                        2021-04-14 14:28 - 2021-04-14 14:28 - 000000000 ____D C:\ProgramData\Bitdefender Agent
                        2021-04-14 14:27 - 2021-04-14 14:27 - 013543384 _____ C:\Users\Samantha Karnes\Downloads\bitdefender_online.exe
                        2021-04-13 22:49 - 2021-04-13 22:53 - 000938756 _____ C:\WINDOWS\Minidump\041321-39468-01.dmp
                        2021-04-13 20:16 - 2021-04-13 20:16 - 000011357 _____ C:\WINDOWS\system32\DrtmAuthTxt.wim
                        2021-04-13 20:14 - 2021-04-13 20:14 - 001823304 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
                        2021-04-13 20:13 - 2021-04-13 20:13 - 000231248 _____ C:\WINDOWS\system32\containerdevicemanagement.dll
                        2021-04-11 07:47 - 2021-04-11 07:47 - 000000000 ____D C:\Program Files\Avast Software
                        2021-04-11 07:46 - 2021-04-14 14:39 - 000000000 ____D C:\ProgramData\Avast Software
                        2021-04-08 13:33 - 2021-04-08 13:33 - 000001313 _____ C:\Users\Samantha Karnes\Downloads - Shortcut.lnk
                        2021-04-08 09:31 - 2021-04-08 09:31 - 000000000 ____D C:\Users\Samantha Karnes\AppData\Local\mbam
                        2021-03-27 17:44 - 2021-03-27 17:44 - 000000000 ____D C:\Program Files (x86)\Bose Updater

                        ==================== One month (modified) ==================

                        (If an entry is included in the fixlist, the file/folder will be moved.)

                        2021-04-18 18:03 - 2019-12-07 02:03 - 000065536 _____ C:\WINDOWS\system32\config\ELAM
                        2021-04-18 17:55 - 2019-12-07 02:14 - 000000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
                        2021-04-18 17:34 - 2020-10-06 18:26 - 000000000 ____D C:\WINDOWS\system32\SleepStudy
                        2021-04-18 17:17 - 2020-05-15 17:40 - 000002147 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Acrobat Reader DC.lnk
                        2021-04-18 16:58 - 2020-10-06 19:06 - 000000006 ____H C:\WINDOWS\Tasks\SA.DAT
                        2021-04-18 16:58 - 2020-09-14 20:51 - 000008192 ___SH C:\DumpStack.log.tmp
                        2021-04-18 16:57 - 2019-12-07 02:03 - 000786432 _____ C:\WINDOWS\system32\config\BBI
                        2021-04-18 16:57 - 2017-07-29 20:13 - 000065536 _____ C:\WINDOWS\system32\spu_storage.bin
                        2021-04-18 16:34 - 2015-03-13 17:33 - 000000000 ____D C:\Program Files (x86)\Google
                        2021-04-18 15:10 - 2018-02-15 06:21 - 000000000 ____D C:\WINDOWS\system32\Drivers\wd
                        2021-04-18 14:45 - 2019-12-07 02:14 - 000000000 ___HD C:\Program Files\WindowsApps
                        2021-04-18 14:45 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\AppReadiness
                        2021-04-18 14:36 - 2016-06-28 20:11 - 000000000 ____D C:\Users\Samantha Karnes\AppData\LocalLow\Temp
                        2021-04-18 14:26 - 2015-03-29 14:11 - 000000000 ____D C:\Users\Samantha Karnes\AppData\Local\CrashDumps
                        2021-04-16 07:17 - 2020-08-27 13:58 - 000002449 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Edge.lnk
                        2021-04-16 07:17 - 2020-08-27 13:58 - 000002287 _____ C:\Users\Public\Desktop\Microsoft Edge.lnk
                        2021-04-16 07:17 - 2020-08-27 13:58 - 000002287 _____ C:\ProgramData\Desktop\Microsoft Edge.lnk
                        2021-04-15 07:45 - 2020-10-06 19:06 - 000003384 _____ C:\WINDOWS\system32\Tasks\OneDrive Standalone Update Task-S-1-5-21-316880295-4286440006-4187134797-1001
                        2021-04-15 07:45 - 2020-10-06 18:33 - 000002404 _____ C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
                        2021-04-15 07:45 - 2015-03-13 17:05 - 000000000 ___RD C:\Users\Samantha Karnes\OneDrive
                        2021-04-14 18:41 - 2015-09-17 21:48 - 000000000 ___HD C:\Users\Samantha Karnes\AppData\Local\0fa5a48f5b9676cf
                        2021-04-14 15:02 - 2019-12-07 02:14 - 000000000 ___HD C:\WINDOWS\ELAMBKUP
                        2021-04-14 14:53 - 2020-10-06 18:48 - 000840602 _____ C:\WINDOWS\system32\PerfStringBackup.INI
                        2021-04-14 14:53 - 2019-12-07 02:13 - 000000000 ____D C:\WINDOWS\INF
                        2021-04-14 14:36 - 2020-10-06 18:33 - 000000000 ____D C:\Users\Samantha Karnes
                        2021-04-13 22:54 - 2020-11-18 17:01 - 000000000 ____D C:\WINDOWS\Minidump
                        2021-04-13 22:49 - 2020-05-08 06:57 - 485690090 _____ C:\WINDOWS\MEMORY.DMP
                        2021-04-13 21:11 - 2020-10-06 18:25 - 000257904 _____ C:\WINDOWS\system32\FNTCACHE.DAT
                        2021-04-13 21:07 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\SystemResources
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ___SD C:\WINDOWS\system32\DiagSvcs
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ___RD C:\WINDOWS\ImmersiveControlPanel
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\setup
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\oobe
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\lv-LV
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\lt-LT
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\et-EE
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\system32\es-MX
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\Provisioning
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\PolicyDefinitions
                        2021-04-13 21:06 - 2019-12-07 02:14 - 000000000 ____D C:\WINDOWS\bcastdvr
                        2021-04-13 20:31 - 2019-12-07 02:03 - 000000000 ____D C:\WINDOWS\CbsTemp
                        2021-04-13 20:12 - 2020-10-06 18:28 - 002877440 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\PrintConfig.dll
                        2021-04-13 18:44 - 2015-03-15 09:36 - 000000000 ____D C:\WINDOWS\system32\MRT
                        2021-04-13 18:44 - 2015-03-15 09:35 - 131963968 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
                        2021-04-12 21:08 - 2020-10-06 19:06 - 000003480 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskM achineUA
                        2021-04-12 21:08 - 2020-10-06 19:06 - 000003356 _____ C:\WINDOWS\system32\Tasks\MicrosoftEdgeUpdateTaskM achineCore
                        2021-04-08 09:53 - 2014-08-11 01:46 - 000000000 ____D C:\Program Files (x86)\Amazon

                        ==================== Files in the root of some directories ========

                        2015-08-16 18:48 - 2015-10-17 08:48 - 000000184 _____ () C:\Users\Samantha Karnes\AppData\Roaming\WB.CFG

                        ==================== SigCheck ============================

                        (There is no automatic fix for files that do not pass verification.)

                        ==================== End of FRST.txt ========================

                        Comment

                        • tntmo
                          PCHF Member
                          • Apr 2021
                          • 12

                          #13
                          Addition info:
                          [HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-04-2021
                          Ran by Samantha Karnes (18-04-2021 18:04:39)
                          Running from C:\Users\Samantha Karnes\Desktop
                          Windows 10 Home Version 2004 19041.928 (X64) (2020-10-07 02:08:41)
                          Boot Mode: Normal[/HEADING]
                          ==================== Accounts: =============================

                          Administrator (S-1-5-21-316880295-4286440006-4187134797-500 - Administrator - Disabled)
                          DefaultAccount (S-1-5-21-316880295-4286440006-4187134797-503 - Limited - Disabled)
                          Guest (S-1-5-21-316880295-4286440006-4187134797-501 - Limited - Disabled)
                          Samantha Karnes (S-1-5-21-316880295-4286440006-4187134797-1001 - Administrator - Enabled) => C:\Users\Samantha Karnes
                          WDAGUtilityAccount (S-1-5-21-316880295-4286440006-4187134797-504 - Limited - Disabled)

                          ==================== Security Center ========================

                          (If an entry is included in the fixlist, it will be removed.)

                          AV: Bitdefender Antivirus Free Antimalware (Enabled - Up to date) {BAD274F4-FA00-8560-1CDE-6C830442BEFA}
                          AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
                          AV: Malwarebytes (Enabled - Up to date) {23007AD3-69FE-687C-2629-D584AFFAF72B}

                          ==================== Installed Programs ======================

                          (Only the adware programs with “Hidden” flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

                          7-Zip 9.38 (x64 edition) (HKLM...{23170F69-40C1-2702-0938-000001000000}) (Version: 9.38.00.0 - Igor Pavlov)
                          Adobe Acrobat Reader DC (HKLM-x32...{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 21.001.20149 - Adobe Systems Incorporated)
                          Amazon Kindle (HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\Amazon Kindle) (Version: 1.23.1.50133 - Amazon)
                          AMD Catalyst Install Manager (HKLM...{99213849-249E-7726-EBA7-ADFCA48E2246}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
                          Apple Application Support (32-bit) (HKLM-x32...{E92BB800-BCC5-4C25-8102-AC2C3B7C7C1E}) (Version: 5.5 - Apple Inc.)
                          Apple Application Support (64-bit) (HKLM...{9C912B1E-06DD-43EF-BB2B-45CB2C88BAAE}) (Version: 5.5 - Apple Inc.)
                          Apple Mobile Device Support (HKLM...{0A596141-97D5-45FA-9281-98DFAF48D579}) (Version: 10.3.2.3 - Apple Inc.)
                          Apple Software Update (HKLM-x32...{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
                          Atheros Driver Installation Program (HKLM-x32...{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
                          Bitdefender Agent (HKLM...\Bitdefender Agent) (Version: 25.0.1.177 - Bitdefender)
                          Bitdefender Antivirus Free (HKLM...{1FCCF41D-5F00-4FE2-9653-162D0486C8B4}) (Version: 1.0.21.234 - Bitdefender)
                          Blackmagic RAW Common Components (HKLM...{9F59876B-1EE7-4708-B704-2FC1CF7EBFBB}) (Version: 2.0 - Blackmagic Design)
                          Bonjour (HKLM...{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
                          Bose Updater (HKLM-x32...\Bose Updater) (Version: 7.0.27.4971 - Bose Corporation)
                          CyberLink PowerDVD 12 (HKLM-x32...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.3920.05 - CyberLink Corp.)
                          DaVinci Resolve (HKLM...{D9D60A2E-9FFB-4056-8ECD-FF56ADF91268}) (Version: 17.0.00010 - Blackmagic Design)
                          DaVinci Resolve Control Panels (HKLM...{2BBEAC75-618E-4C99-A00B-27D4551E30AC}) (Version: 1.4.0.0 - Blackmagic Design)
                          DTS Sound (HKLM-x32...{9B17BBEC-CF31-4C23-949E-E65A14365CE1}) (Version: 1.01.6100 - DTS, Inc.)
                          ELAN Touchpad 15.8.12.5_X64_WHQL (HKLM...\Elantech) (Version: 15.8.12.5 - ELAN Microelectronic Corp.)
                          EPSON Scan (HKLM-x32...\EPSON Scanner) (Version: - Seiko Epson Corporation)
                          EPSON WF-2540 Series Printer Uninstall (HKLM...\EPSON WF-2540 Series) (Version: - SEIKO EPSON Corporation)
                          Fitbit Connect (HKLM-x32...{9EC69368-C1C7-48BA-AD93-01EFC142DDF9}) (Version: 2.0.0.6630 - Fitbit Inc.)
                          Google Chrome (HKLM-x32...{197AD319-7914-3594-8B47-03439186F101}) (Version: 90.0.4430.72 - Google LLC)
                          iTunes (HKLM...{F0C7385A-9D20-45F3-8101-05D383885180}) (Version: 12.6.1.25 - Apple Inc.)
                          Java 8 Update 241 (64-bit) (HKLM...{26A24AE4-039D-4CA4-87B4-2F64180241F0}) (Version: 8.0.2410.7 - Oracle Corporation)
                          Java 8 Update 241 (HKLM-x32...{26A24AE4-039D-4CA4-87B4-2F32180241F0}) (Version: 8.0.2410.7 - Oracle Corporation)
                          Microsoft Edge (HKLM-x32...\Microsoft Edge) (Version: 89.0.774.77 - Microsoft Corporation)
                          Microsoft OneDrive (HKU\S-1-5-21-316880295-4286440006-4187134797-1001...\OneDriveSetup.exe) (Version: 21.062.0328.0001 - Microsoft Corporation)
                          Microsoft Update Health Tools (HKLM...{99FAF70F-9B61-4AB0-9EC0-B31F98FFDC4A}) (Version: 2.75.0.0 - Microsoft Corporation)
                          Microsoft Visual C++ 2005 Redistributable (HKLM-x32...{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
                          Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
                          Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32...{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
                          Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM...{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
                          Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32...{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
                          Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32...{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
                          Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32...{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
                          Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32...{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
                          Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32...{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
                          Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508 (HKLM-x32...{6913e92a-b64e-41c9-a5e6-cef39207fe89}) (Version: 14.25.28508.3 - Microsoft Corporation)
                          Microsoft XNA Framework Redistributable 4.0 (HKLM-x32...{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
                          OnePlus USB Drivers 1.00 (HKLM-x32...\OnePlus USB Drivers 1.00) (Version: 1.00 - OnePlus, Inc)
                          PSP Application (HKLM...{8DB698FB-2E57-A223-0169-911CA8736440}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
                          Qualcomm Atheros Bluetooth Suite (64) (HKLM...{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.318 - Qualcomm Atheros)
                          Realtek Card Reader (HKLM-x32...{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29075 - Realtek Semiconductor Corp.)
                          Realtek Ethernet Controller Driver (HKLM-x32...{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.24.1218.2013 - Realtek)
                          Realtek High Definition Audio Driver (HKLM-x32...{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7885 - Realtek Semiconductor Corp.)
                          Skype Click to Call (HKLM-x32...{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
                          Software Updater (HKLM-x32...{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
                          SPOT X 2.2.16 (HKLM-x32...\8832-7504-9188-3356) (Version: 2.2.16 - Globalstar Inc.)
                          System Requirements Lab Detection (HKLM-x32...{5CAA5DEA-E079-4DC1-8E21-E30AC0F92DA8}) (Version: 6.1.1.0 - Husdawg, LLC)
                          TOSHIBA Application Installer (HKLM...{21A63CA3-75C0-4E56-B602-B7CD2EF6B621}) (Version: 9.0.2.6 - Toshiba Corporation)
                          TOSHIBA Audio Enhancement (HKLM...{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.18.0 - Toshiba Corporation)
                          TOSHIBA Display Utility (HKLM...{484A4296-6F3D-4182-8CFA-D664F7DA34AA}) (Version: 1.1.17.0 - Toshiba Corporation)
                          TOSHIBA eco Utility (HKLM...{94D2A899-0C34-4420-880E-AE337E635AB0}) (Version: 2.5.0.6404 - Toshiba Corporation)
                          TOSHIBA Flash Cards Support Utility (HKLM-x32...\InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}) (Version: 1.51.81.2C - TOSHIBA CORPORATION)
                          TOSHIBA Function Key (HKLM...{1844CFE2-EBA3-490A-8A5E-9BFC646342FD}) (Version: 1.1.5.6402 - Toshiba Corporation)
                          TOSHIBA Password Utility (HKLM-x32...\InstallShield_{59358FD4-252B-4B38-AB81-955C491A494F}) (Version: 2.0.0.15C - Toshiba Corporation)
                          TOSHIBA Recovery Media Creator (HKLM-x32...{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 3.2.00.56006005 - Toshiba Corporation)
                          TOSHIBA Service Station (HKLM...{BFE4C813-4DD4-4B1C-97F4-76A459055C8D}) (Version: 2.6.13 - Toshiba Corporation)
                          TOSHIBA Start (HKLM-x32...{4F0F44AF-90E9-4A6E-9E82-354A3AB79F22}) (Version: 1.0.0.2 - TOSHIBA America Information Systems, Inc)
                          TOSHIBA System Driver (HKLM-x32...{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0033 - Toshiba Corporation)
                          TOSHIBA System Settings (HKLM-x32...{4D57ED72-6B01-40BD-9CA9-012B8FC09CEB}) (Version: 2.0.1.32003 - Toshiba Corporation)
                          TOSHIBA User’s Guide (HKLM-x32...{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
                          TOSHIBARegistration (HKLM-x32...{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
                          Update for Windows 10 for x64-based Systems (KB4023057) (HKLM...{16AD6161-2E47-4BF1-AA77-0946EFE93E08}) (Version: 2.61.0.0 - Microsoft Corporation)
                          Utility Common Driver (HKLM-x32...{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.53.3 - Compal) Hidden
                          Utility Common Driver (HKLM-x32...\InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}) (Version: 1.0.53.3 - Compal) Hidden
                          WinZip 19.0 (HKLM...{CD95F661-A5C4-44F5-A6AA-ECDD91C240E7}) (Version: 19.0.11294 - WinZip Computing, S.L. )
                          [HEADING=1]Packages:[/HEADING]
                          • Games App - → C:\Program Files\WindowsApps\WildTangentGames.-GamesApp-_1.0.3.28_x86__qt5r5pa5dyg8m [2015-07-03] (WildTangent Games)
                            Amazon → C:\Program Files\WindowsApps\Amazon.com.Amazon_2018.519.2815. 0_x64__343d40qqvtj1t [2020-02-21] (Amazon.com)
                            Book Place by Toshiba → C:\Program Files\WindowsApps\K-NFBReadingTechnologiesI.DigitalPassbyToshiba_2.0.3 611.0_x64__vwcaa66y1ah8t [2015-03-13] (K-NFB Reading Technologies, Inc.)
                            Bubble Witch 3 Saga → C:\Program Files\WindowsApps\king.com.BubbleWitch3Saga_7.3.30 .0_x86__kgqvnymyfvs32 [2021-03-25] (king.com)
                            Candy Crush Soda Saga → C:\Program Files\WindowsApps\king.com.CandyCrushSodaSaga_1.19 1.500.0_x86__kgqvnymyfvs32 [2021-04-15] (king.com)
                            Canon Inkjet Print Utility → C:\Program Files\WindowsApps\34791E63.CanonInkjetPrintUtility _3.1.0.0_neutral__6e5tt8cgb93ep [2021-02-18] (Canon Inc.)
                            Deals & Offers → C:\Program Files\WindowsApps\2B24874D.DealsOffers_1.0.0.4_neu tral__v10edqkhnj0dg [2015-03-13] (Synacor, Inc.)
                            Disney Magic Kingdoms → C:\Program Files\WindowsApps\A278AB0D.DisneyMagicKingdoms_5.8 .15.0_x86__h6adky7gbf63m [2021-03-25] (Gameloft SE)
                            eBay → C:\Program Files\WindowsApps\eBayInc.eBay_1.6.0.34_neutral__1 618n3s9xq8tw [2015-03-17] (eBay, Inc)
                            Evernote → C:\Program Files\WindowsApps\Evernote.Evernote_10.11.5.0_x86_ _q4d96b2w5wcc2 [2021-04-15] (Evernote)
                            HP Smart → C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_126.2. 222.0_x64__v10z8vjag6ke6 [2021-04-12] (HP Inc.)
                            Hulu → C:\Program Files\WindowsApps\HULULLC.HULUPLUS_3.1.0.0_neutral __fphbd361v8tya [2021-04-07] (Hulu.)
                            iHeartRadio → C:\Program Files\WindowsApps\ClearChannelRadioDigital.iHeartR adio_7.0.40.0_x64__a76a11dkgb644 [2021-02-26] (iHeartMedia.)
                            Kindle → C:\Program Files\WindowsApps\AMZNMobileLLC.KindleforWindows8_ 2.1.0.2_neutral__stfe6vwa9jnbp [2015-07-03] (AMZN Mobile LLC)
                            Media Player by sMedio TrueLink+ → C:\Program Files\WindowsApps\sMedioforToshiba.TOSHIBAMediaPla yerbysMedioTrueLin_3.4.35.0_x64__679ekb9hp1h62 [2020-10-19] (sMedio)
                            Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x64__8wekyb3d8bbwe [2019-01-28] (Microsoft Corporation) [MS Ad]
                            Microsoft Advertising SDK for XAML → C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.18 11.1.0_x86__8wekyb3d8bbwe [2019-01-28] (Microsoft Corporation) [MS Ad]
                            Microsoft Solitaire Collection → C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireColl ection_4.9.4072.0_x64__8wekyb3d8bbwe [2021-04-15] (Microsoft Studios) [MS Ad]
                            MSN Food & Drink → C:\Program Files\WindowsApps\Microsoft.BingFoodAndDrink_3.0.4 .336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
                            MSN Health & Fitness → C:\Program Files\WindowsApps\Microsoft.BingHealthAndFitness_3 .0.4.336_x64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
                            MSN Sports → C:\Program Files\WindowsApps\Microsoft.BingSports_4.36.20714. 0_x64__8wekyb3d8bbwe [2020-03-24] (Microsoft Corporation) [MS Ad]
                            MSN Travel → C:\Program Files\WindowsApps\Microsoft.BingTravel_3.0.4.336_x 64__8wekyb3d8bbwe [2015-07-14] (Microsoft Corporation) [MS Ad]
                            Netflix → C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.97.752.0_x64_ _mcm4njqhnhss8 [2020-07-16] (Netflix, Inc.)
                            Photos Media Engine Add-on → C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_ 1.0.0.0_x64__8wekyb3d8bbwe [2021-01-07] (Microsoft Corporation)
                            Texture - Unlimited Magazines → C:\Program Files\WindowsApps\NextIssue.NextIssueMagazines_1.6 .1.0_x64__91pt4qm2m3xcw [2015-12-16] (NEXT ISSUE MEDIA LLC)
                            Toshiba Central → C:\Program Files\WindowsApps\ToshibaAmericaInformation.Toshib aCentral_1.3.0.4_neutral__r8x1fxsdcnpjw [2015-05-16] (Toshiba America Information Systems, Inc.)
                            Twitter → C:\Program Files\WindowsApps\9E2F88E3.Twitter_6.1.4.1000_neut ral__wgeqdkkx372wm [2018-09-09] (Twitter Inc.)
                            Xbox One SmartGlass → C:\Program Files\WindowsApps\Microsoft.XboxOneSmartGlass_2.2. 1702.2004_x64__8wekyb3d8bbwe [2017-02-28] (Microsoft Corporation)
                            Zinio → C:\Program Files\WindowsApps\ZinioLLC.Zinio_2.1.0.317_x64__0q 6dqzpp40p2e [2015-03-14] (Zinio LLC)

                          ==================== Custom CLSID (Whitelisted): ==============

                          (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                          ContextMenuHandlers1: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
                          ContextMenuHandlers1: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)
                          ContextMenuHandlers4: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
                          ContextMenuHandlers4: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)
                          ContextMenuHandlers6: [7-Zip] → {23170F69-40C1-278A-1000-000100020000} => C:\Program Files\7-Zip\7-zip.dll [2015-01-03] (Igor Pavlov) [File not signed]
                          ContextMenuHandlers6: [WinZip] → {E0D79304-84BE-11CE-9641-444553540000} => C:\Program Files\WinZip\wzshls64.dll [2014-12-15] (WinZip Computing → WinZip Computing, S.L.)

                          ==================== Codecs (Whitelisted) ====================

                          ==================== Shortcuts & WMI ========================

                          (The entries could be listed to be restored or removed.)

                          ShortcutWithArgument: C:\Users\Samantha Karnes\Desktop\Tom’s - Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 5”
                          ShortcutWithArgument: C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Chrome Apps\Simple Calc.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 4” --app-id=mhlialinbkjpnaoeofdfhgglolojllfh
                          ShortcutWithArgument: C:\Users\Samantha Karnes\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\225bb61db2f318c1\Teres a - Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC) → --profile-directory=“Profile 3”

                          ==================== Loaded Modules (Whitelisted) =============

                          2021-03-27 17:44 - 2021-03-27 17:44 - 000783360 _____ () [File not signed] C:\Program Files (x86)\Bose Updater\aws-cpp-sdk-core.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 002565632 _____ () [File not signed] C:\Program Files (x86)\Bose Updater\aws-cpp-sdk-s3.dll
                          2014-12-11 17:40 - 2014-12-11 17:40 - 040622592 ____R () [File not signed] C:\Program Files (x86)\Fitbit Connect\libcef.dll
                          2015-01-03 20:24 - 2015-01-03 20:24 - 000080384 _____ (Igor Pavlov) [File not signed] C:\Program Files\7-Zip\7-zip.dll
                          2014-11-10 19:11 - 2014-11-10 19:11 - 009994752 ____R (The ICU Project) [File not signed] C:\Program Files (x86)\Fitbit Connect\icudt.dll
                          2015-09-04 16:34 - 2015-09-04 16:34 - 001374208 ____R (The OpenSSL Project, hxxp://www.openssl.org/) [File not signed] C:\Program Files (x86)\Fitbit Connect\LIBEAY32.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 001192960 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\platforms\QWINDOWS.DLL
                          2021-03-27 17:44 - 2021-03-27 17:44 - 005087232 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Core.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 005353984 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Gui.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 001042944 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Network.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 000065536 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5SerialPort.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 004532224 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Widgets.dll
                          2021-03-27 17:44 - 2021-03-27 17:44 - 000147456 _____ (The Qt Company Ltd.) [File not signed] C:\Program Files (x86)\Bose Updater\Qt5Xml.dll
                          2015-09-04 16:42 - 2015-09-04 16:42 - 001367040 ____R (winsparkle.org) [File not signed] C:\Program Files (x86)\Fitbit Connect\WinSparkle.dll

                          ==================== Alternate Data Streams (Whitelisted) ========

                          ==================== Safe Mode (Whitelisted) ==================

                          ==================== Association (Whitelisted) =================

                          ==================== Internet Explorer (Whitelisted) ==========

                          HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.google.com/
                          HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.google.com/
                          HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.google.com/?q={searchTerms}
                          HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.google.com/?q={searchTerms}
                          HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/
                          HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://www.google.com/
                          HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = hxxp://www.google.com/
                          HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = hxxp://www.google.com/
                          HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
                          SearchScopes: HKLM → DefaultScope {824DBE53-0822-43C5-95C6-F72AE17DE611} URL =
                          SearchScopes: HKLM → {2f23ab71-4ac6-41f2-a955-ea576e553146} URL =
                          SearchScopes: HKU\S-1-5-21-316880295-4286440006-4187134797-1001 → {824DBE53-0822-43C5-95C6-F72AE17DE611} URL =
                          BHO: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files\Java\jre1.8.0_241\bin\ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)
                          BHO-x32: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files (x86)\Java\jre1.8.0_241\bin\ssv.dll [2020-01-16] (Oracle America, Inc. → Oracle Corporation)

                          ==================== Hosts content: =========================

                          (If needed Hosts: directive could be included in the fixlist to reset Hosts.)

                          2013-08-22 06:25 - 2021-04-18 14:20 - 000000027 _____ C:\WINDOWS\system32\drivers\etc\hosts
                          127.0.0.1 localhost

                          ==================== Other Areas ===========================

                          (Currently there is no automatic fix for this section.)

                          HKLM\System\CurrentControlSet\Control\Session Manager\Environment\Path → C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\J ava\javapath;%SystemRoot%\system32;%SystemRoot%;%S ystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\Win dowsPowerShell\v1.0;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;%SYSTEMROOT%\System32\OpenSSH;C:\Android;C: \Windows\System32
                          HKU\S-1-5-21-316880295-4286440006-4187134797-1001\Control Panel\Desktop\Wallpaper → C:\Users\Samantha Karnes\AppData\Local\Microsoft\Windows\Themes\Roam edThemeFiles\DesktopBackground\img3.jpg
                          DNS Servers: 68.105.28.11 - 68.105.29.11
                          HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
                          HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer => (SmartScreenEnabled: RequireAdmin)
                          Windows Firewall is enabled.

                          ==================== MSCONFIG/TASK MANAGER disabled items ==

                          ==================== FirewallRules (Whitelisted) ================

                          (If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

                          FirewallRules: [{B0F7F9A3-8466-4638-9974-99684122BD78}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC → Google LLC)

                          ==================== Restore Points =========================

                          12-04-2021 22:14:08 Scheduled Checkpoint
                          13-04-2021 19:11:19 Windows Modules Installer
                          13-04-2021 19:30:30 Windows Modules Installer

                          ==================== Faulty Device Manager Devices ============

                          ==================== Event log errors: ========================
                          [HEADING=1]Application errors:[/HEADING]
                          Error: (04/18/2021 05:14:25 PM) (Source: Application Hang) (EventID: 1002) (User: )
                          Description: The program Cortana.exe version 2.2103.17603.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

                          Process ID: 1e18

                          Start Time: 01d734af184adfff

                          Termination Time: 4294967295

                          Application Path: C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_2.2103.1 7603.0_x64__8wekyb3d8bbwe\Cortana.exe

                          Report Id: 6adf1994-5d4b-42f2-bcc2-83135e1ca5fa

                          Faulting package full name: Microsoft.549981C3F5F10_2.2103.17603.0_x64__8wekyb 3d8bbwe

                          Faulting package-relative application ID: App

                          Hang type: Quiesce

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: Local Hostname Samantha.local already in use; will try Samantha-2.local instead

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: ProbeCount 2; will deregister 4 Samantha.local. Addr 192.168.0.120

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: Received from 192.168.0.120:5353 16 Samantha.local. AAAA 2600:8801:9402:C600:0000:0000:0000:6250

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: Resetting to Probing: 16 Samantha.local. AAAA FE80:0000:0000:0000:88A1C23:18C1:FCFC

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: Received from 192.168.0.120:5353 16 Samantha.local. AAAA 2600:8801:9402:C600:0000:0000:0000:6250

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: Resetting to Probing: 4 Samantha.local. Addr 192.168.0.120

                          Error: (04/18/2021 04:58:50 PM) (Source: Bonjour Service) (EventID: 100) (User: )
                          Description: mDNSCoreReceiveResponse: Received from 192.168.0.120:5353 16 Samantha.local. AAAA 2600:8801:9402:C600:0000:0000:0000:6250
                          [HEADING=1]System errors:[/HEADING]
                          Error: (04/18/2021 05:10:44 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The Update Orchestrator Service service hung on starting.

                          Error: (04/18/2021 05:08:33 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The System Guard Runtime Monitor Broker service hung on starting.

                          Error: (04/18/2021 05:06:25 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The Downloaded Maps Manager service hung on starting.

                          Error: (04/18/2021 04:57:44 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
                          Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the vsserv service.

                          Error: (04/18/2021 04:57:44 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
                          Description: The server {E60687F7-01A1-40AA-86AC-DB1CBF673334} did not register with DCOM within the required timeout.

                          Error: (04/18/2021 02:54:03 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The Update Orchestrator Service service hung on starting.

                          Error: (04/18/2021 02:51:41 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The System Guard Runtime Monitor Broker service hung on starting.

                          Error: (04/18/2021 02:49:32 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
                          Description: The Downloaded Maps Manager service hung on starting.
                          [HEADING=1]Windows Defender:[/HEADING]
                          Date: 2021-04-18 17:34:16
                          Description:
                          Microsoft Defender Antivirus scan has been stopped before completion.
                          Scan Type: Antimalware
                          Scan Parameters: Quick Scan

                          Date: 2021-04-18 15:10:33
                          Description:
                          Microsoft Defender Antivirus scan has been stopped before completion.
                          Scan Type: Antimalware
                          Scan Parameters: Quick Scan

                          Date: 2021-04-07 23:07:11
                          Description:
                          Microsoft Defender Antivirus scan has been stopped before completion.
                          Scan Type: Antimalware
                          Scan Parameters: Quick Scan

                          Date: 2021-04-06 23:07:43
                          Description:
                          Microsoft Defender Antivirus scan has been stopped before completion.
                          Scan Type: Antimalware
                          Scan Parameters: Quick Scan

                          Date: 2021-04-05 23:07:03
                          Description:
                          Microsoft Defender Antivirus scan has been stopped before completion.
                          Scan Type: Antimalware
                          Scan Parameters: Quick Scan

                          Date: 2021-03-25 08:05:01
                          Description:
                          Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
                          New security intelligence Version:
                          Previous security intelligence Version: 1.333.773.0
                          Update Source: Microsoft Malware Protection Center
                          Security intelligence Type: AntiVirus
                          Update Type: Full
                          Current Engine Version:
                          Previous Engine Version: 1.1.17900.7
                          Error code: 0x80070102
                          Error description: The wait operation timed out.
                          [HEADING=1]CodeIntegrity:[/HEADING]
                          Date: 2021-04-18 17:34:13
                          Description:
                          Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost. exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender Antivirus Free\bdamsi\265232484547332704\antimalware_provide r64.dll that did not meet the Windows signing level requirements.

                          Date: 2021-04-18 17:34:11
                          Description:
                          Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MpCmdRun.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender Antivirus Free\bdamsi\265232484547332704\antimalware_provide r64.dll that did not meet the Microsoft signing level requirements.

                          Date: 2021-04-18 17:28:03
                          Description:
                          Code Integrity determined that a process (\Device\HarddiskVolume4\ProgramData\Microsoft\Win dows Defender\Platform\4.18.2103.7-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bitdefender Antivirus Free\bdamsi\265232484547332704\antimalware_provide r64.dll that did not meet the Microsoft signing level requirements.

                          ==================== Memory info ===========================

                          BIOS: TOSHIBA 1.30 06/06/2014
                          Motherboard: TOSHIBA ZBWAE
                          Processor: AMD A4-6210 APU with AMD Radeon R3 Graphics
                          Percentage of memory in use: 77%
                          Total physical RAM: 3518.88 MB
                          Available physical RAM: 774.61 MB
                          Total Virtual: 5566.88 MB
                          Available Virtual: 2515.34 MB

                          ==================== Drives ================================

                          Drive c: (TI10702900A) (Fixed) (Total:454.29 GB) (Free:377.13 GB) NTFS
                          Drive d: (MK5020) (CDROM) (Total:1.47 GB) (Free:0 GB) CDFS

                          \?\Volume{b404f933-2997-11e4-8225-201a06d8cd53}\ (System) (Fixed) (Total:1 GB) (Free:0.59 GB) NTFS
                          \?\Volume{6b3cf120-3e6b-4272-953d-20d2663bdee1}\ () (Fixed) (Total:0.9 GB) (Free:0.38 GB) NTFS
                          \?\Volume{44a6c4d6-97ab-11e4-a554-f0761c8a6858}\ (Recovery) (Fixed) (Total:9.35 GB) (Free:0.96 GB) NTFS
                          \?\Volume{b404f939-2997-11e4-8225-201a06d8cd53}\ () (Fixed) (Total:0.09 GB) (Free:0.04 GB) FAT32

                          ==================== MBR & Partition Table ====================

                          ================================================== ========
                          Disk: 0 (Protective MBR) (Size: 465.8 GB) (Disk ID: 00000000)

                          Partition: GPT.

                          ==================== End of Addition.txt =======================

                          Comment

                          • jmarket
                            PCHF Owner
                            • Jan 2015
                            • 7634

                            #14
                            How are things now?

                            Comment

                            • tntmo
                              PCHF Member
                              • Apr 2021
                              • 12

                              #15
                              Originally posted by jmarket
                              How are things now?
                              Oh, it’s a beautiful night. Just got done enjoying a bowl of mushroom ramen and a cold beer.
                              The computer seems to be working excellent as well. No crazy pop-ups or other signs of malicious activity.

                              Comment

                              Working...