Im getting what looks like virus/adware

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  • Antoine
    PCHF Member
    • Apr 2017
    • 203

    #46
    just restarted windows again just to test, still no pop ups, btw I notice the log says couldnt created a restore point. Is that ok?

    Comment

    • jmarket
      PCHF Owner
      • Jan 2015
      • 7634

      #47
      It’s because System Restore is disabled. Try this.

      [ol]
      [li]Right click on the Start Button and select System.[/li][li]Click on System Protection.[/li][li]Under Protection Settings, select your primary drive and click the Configure button.[/li][li]Select Turn on system protection and then adjust the Max Usage percentage to something above zero. I like to set mine to 15%.[/li][li]Click OK and System Restore has been enabled.[/li][/ol]

      Comment

      • Antoine
        PCHF Member
        • Apr 2017
        • 203

        #48
        system protection on mny C drive was on already it was muy external that was off. Also i did the browser resets

        Comment

        • jmarket
          PCHF Owner
          • Jan 2015
          • 7634

          #49
          Awesome. It seems like those rogue popups have stopped. Let’s go ahead and remove the tools we’ve used

          Please go HERE and download Delfix Save it to your desktop.

          Right click the new Delfix desktop icon and then click “run as administrator”

          Place a tick in the following checkboxes

          [ol][li]Remove disinfection tools[/li][li]Create registry backup[/li][li]Purge system restore[/li][/ol]

          Then select “Run”


          Delfix will remove the tools used to clean your PC and remove itself. When finished a .txt file will display on your desktop. A copy of this file will be also located as C:\Delfix.txt.

          Please post a copy of this file in your next post

          Comment

          • Antoine
            PCHF Member
            • Apr 2017
            • 203

            #50
            [HEADING=1]DelFix v1.013 - Logfile created 04/03/2021 at 11:33:52[/HEADING]
            [HEADING=1]Updated 17/04/2016 by Xplode[/HEADING]
            [HEADING=1]Username : Owner - OWNER-PC[/HEADING]
            [HEADING=1]Operating System : Windows 10 Enterprise (64 bits)[/HEADING]
            ~ Removing disinfection tools …

            Deleted : C:\FRST
            Deleted : C:\AdwCleaner
            Deleted : C:\QuickDiag
            Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP
            Deleted : C:\QuickDiag_25_04_2017_14_31_10.txt
            Deleted : C:\Users\Owner\Desktop\Addition.txt
            Deleted : C:\Users\Owner\Desktop\AdwCleaner[C00].txt
            Deleted : C:\Users\Owner\Desktop\AdwCleaner[S00].txt
            Deleted : C:\Users\Owner\Desktop\adwcleaner_6.046.exe
            Deleted : C:\Users\Owner\Desktop\adwcleaner_8.1.exe
            Deleted : C:\Users\Owner\Desktop\Fixlog.txt
            Deleted : C:\Users\Owner\Desktop\FRST.txt
            Deleted : C:\Users\Owner\Desktop\FRST2.txt
            Deleted : C:\Users\Owner\Desktop\FRST64.exe
            Deleted : HKCU\Software\g3n-h@ckm@n

            ~ Creating registry backup … OK

            ~ Cleaning system restore …

            Deleted : RP #1 [ResetBrowser | 03/04/2021 17:22:38]

            New restore point created !

            ########## - EOF - ##########

            Comment

            • jmarket
              PCHF Owner
              • Jan 2015
              • 7634

              #51
              Looks good Even successfully created a restore point. I’ll leave this thread open for a couple days and if no more popups happen then I think we can call it solved

              Comment

              • Antoine
                PCHF Member
                • Apr 2017
                • 203

                #52
                ok thanks. Btw that log says it deleted reset browser even though its still on my desktop? (i deleted it manually just now)

                Comment

                • jmarket
                  PCHF Owner
                  • Jan 2015
                  • 7634

                  #53
                  That’s perfectly ok Sometimes the removal tool misses some files but you can safely delete the remnants.

                  There shouldn’t be much, the only one that should be left is the fixlist.txt and ResetBrowser. You can uninstall Malwarebytes if you want as well

                  Comment

                  • Antoine
                    PCHF Member
                    • Apr 2017
                    • 203

                    #54
                    ok thanks again. Ill hold on to malwarebytes for awhile

                    Comment

                    • jmarket
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #55
                      It’s been almost a week and haven’t heard any bad news @Antoine. How are things?

                      Comment

                      • Antoine
                        PCHF Member
                        • Apr 2017
                        • 203

                        #56
                        Seems fine still (or at least the person using it hasn’t said anything so I guess it is lol) thanks again

                        Comment

                        • jmarket
                          PCHF Owner
                          • Jan 2015
                          • 7634

                          #57
                          You’re welcome

                          I will go ahead and mark this as Solved.

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