32 bit programs crash all the time at win64bit

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  • itsjoao
    PCHF Member
    • Mar 2020
    • 9

    #16
    It’s a single stick Corsair VENGEANCE LPX 8 GB, CMK8GX4M1A2400C16

    I ran MemTest86 and showed no errors

    Comment

    • system
      PCHF Owner
      • Jan 2015
      • 7634

      #17
      Hello @itsjoao
      My Name is gus and I’ll be helping you. Before we start can I ask you to read these instructions carefully and if possible print them out for use as we go through the cleaning process. Depending on what tools are in use you may not have access to these instructions.

      [ul]
      [li]Please let me know if you are receiving help at another forum on this issue so I can close this thread?[/li][li][COLOR=rgb(184, 49, 47)]Please do not run any tools other than the ones we ask you to, some can be very dangerous and actually make things worse.[/li][li]Should any tools we ask you to use give you a security warning you can safely allow them to run, they have all been proven safe.[/li][li]Download any requested tools and [COLOR=rgb(250, 197, 28)]make sure to run them from the desktop, unless specifically instructed otherwise.[/li][li]Please do not install any other software whilst we cleanup, this can complicate the process, making cleaning impossible.[/li][li]With malware it can be impossible to determine the outcome, and whilst we will work to a positive result [COLOR=rgb(184, 49, 47)]we strongly recommend you backup all your personal files and folders before we begin.[/li][li]As we proceed with disinfecting it may appear as if your computer is back to normal, but please stay with me till I give you the all clear. In return I will do the same for you.[/li][li]Do remember the fixes used to clean your machine are meant for your computer only, and [COLOR=rgb(44, 130, 201)]the use on another computer may cause serious damage to that machine.[/li][li]Finally, please allow me a little time to analyse any logs I request from you, I know you want your computer cleaned yesterday but please remember we are all volunteers here and we do have a life that sometimes takes us away from the forum. [/li][li]That’s the last of the fine print so lets get under way[/li][/ul]

      We need a log from Farbar Recovery Scan Tool (FRST) to examine your system.

      Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

      If you are unsure if your operating system is 32 or 64 Bit please go HERE.

      Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"

      [IMG alt=“icon2.jpg”]https://pchelpforum.net/attachments/icon2-jpg.112/

      If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
      Frst will open with two dialogue boxes, accept the disclaimer.

      [IMG alt=“frst disclaimer.jpg”]https://pchelpforum.net/attachments/...aimer-jpg.113/
      [ol]
      [li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select “Scan”[/li][/ol]
      [IMG alt=“frst.jpg”]https://pchelpforum.net/attachments/frst-jpg.114/

      Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.

      [IMG alt=“2016-08-12_152002.jpg”]https://pchelpforum.net/attachments/...52002-jpg.115/

      [COLOR=rgb(184, 49, 47)]Please COPY and PASTE the contents of these two files in your next post.[/IMG][/COLOR][/COLOR][/COLOR][/COLOR]

      Comment

      • phillpower2
        PCHF Administrator
        • Sep 2016
        • 15209

        #18
        After reading my feedback below please only follow the guidance of gus until your computer has been given the all clear of malware.
        Originally posted by itsjoao
        It’s a single stick Corsair VENGEANCE LPX 8 GB, CMK8GX4M1A2400C16

        I ran MemTest86 and showed no errors
        Not sure why or when you ran Memtest but as advised in my reply #15 there is nothing wrong with any of your hardware.

        What is wrong with your RAM is it`s performance and that is not down to the RAM itself but due to the fact that it is only able to work in single channel which is 50% of the performance that the RAM is capable of, had you purchased 2 Xs 4GB sticks the RAM would be working in dual channel mode at a stock speed of 2400MHz rather than the 1200MHz you are presently getting in single channel mode, we see this often and the two main reasons are budget restraints or lack of research by the builder.

        Comment

        • system
          PCHF Owner
          • Jan 2015
          • 7634

          #19
          @itsjoao do you still need assistance with this?

          Comment

          • system
            PCHF Owner
            • Jan 2015
            • 7634

            #20
            Thread abandoned, closed

            Comment

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