Laptop cannot find any network connections

[Malnutrition]

The tools that we are using can be cleaned up easily at the end of this, I am not asking you to switch antivirus or anything. I am making sure there we cover all variables that may be causing your issues.

[akotski1338]

The tools that we are using can be cleaned up easily at the end of this, I am not asking you to switch antivirus or anything. I am making sure there we cover all variables that may be causing your issues.

The tools that we are using can be cleaned up easily at the end of this, I am not asking you to switch antivirus or anything. I am making sure there we cover all variables that may be causing your issues.

ok i am doing the scans

[Malnutrition]

No need to quote each post.

[Malnutrition]

And from what I see there is no driver for your wireless connection.

Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

Please provide a screen shot of the device manager as requested. Here is a shot of mine.

[ATTACH type=“full” alt=“4834”]4834[/ATTACH]

[akotski1338]

so your telling me that this was just a driver issue the entire time?[ATTACH type=“full”]4835[/ATTACH]

[Malnutrition]

Perhaps. but there is certainly malware on your machine that needs to be taken care of.

[Malnutrition]

What is the exact make/model of your laptop? It appears there is no wireless driver installed on your machine, hence the in-ability to connect via wireless.

[akotski1338]

it is an ASUS Laptop G46VW-BHI5N43 Intel Core i5 3rd Gen 3210M (2.50 GHz) 8 GB Memory 750 GB HDD NVIDIA GeForce GTX 660M 14.0" Windows 8 64-Bit

[Malnutrition]

https://www.asus.com/Laptops/ROG-G46VW/HelpDesk_Download/

I believe here is your wireless driver.

[ATTACH type=“full” alt=“4836”]4836[/ATTACH]

https://dlcdnets.asus.com/pub/ASUS/nb/DriversForWin8.1/WLAN/WLAN_QualcommAtheros_Win81_64_VER1000263.zip

[Malnutrition]

You will still need to take care of the malware that lurks on this machine.

[akotski1338]

thank you for providing me the driver. I have done all the scans you’ve requested

[Malnutrition]

Ok, can you post the logs, and does the machine now connect through wireless? There are still things that need to be taken care of…

[akotski1338]

im having trouble installing the driver and i do not have the logs because my computer did not restart after the cleaning

[Malnutrition]

Create a new folder on your desktop and unzip the driver file into it, then run the setup file.

[ATTACH type=“full” alt=“4837”]4837[/ATTACH]

As far as the logs the programs should have been saved on the desktop so the logs should be there after running the tools.

You can run FRST for me and I can remove any malware manually.

Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

If you are unsure if your operating system is 32 or 64 Bit please go HERE.

Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"

[IMG alt=“icon2.jpg”]https://pchelpforum.net/attachments/icon2-jpg.794/

If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
FRST will open with two dialogue boxes, accept the disclaimer.

[IMG alt=“frst disclaimer.jpg”]https://pchelpforum.net/attachments/...aimer-jpg.795/

[ol]
[li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select Scan[/li][/ol]

[IMG alt=“frst.jpg”]https://pchelpforum.net/attachments/frst-jpg.796/

Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.

[IMG alt=“2016-08-12_152002.jpg”]https://pchelpforum.net/attachments/...52002-jpg.797/
[COLOR=rgb(184, 49, 47)]
Attach these logs rather than copy and paste.[/IMG]

[Malnutrition]

I am signing off for the night but you can re run adware cleaner adware removal tool and ZHP as well as FRST. I will check on this thread in a few hours.