I think I might have a virus?

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  • Rebelk955
    PCHF Member
    • Mar 2018
    • 9

    #16
    Still confused on what you want me to copy and paste.
    It only saves a fixlog.

    Comment

    • system
      PCHF Owner
      • Jan 2015
      • 7636

      #17
      Hello Rebelk955
      Can you please RE-RUN FRST from your desktop. Then we need you to COPY and PASTE the logs produced.

      Please download the FRST 32 bit or FRST 64bit version to suit your operating system. [COLOR=rgb(184, 49, 47)]It is important FRST is downloaded to your desktop.

      If you are unsure if your operating system is 32 or 64 Bit please go HERE.

      Once downloaded right click the FRST desktop icon and select “Run as administrator” from the menu"



      If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
      Frst will open with two dialogue boxes, accept the disclaimer.



      [ol]
      [li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it.[/li][li]Then select “Scan” [/li][/ol]



      Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.



      [COLOR=rgb(184, 49, 47)]Please COPY and PASTE the contents of these two files in your next post.[/COLOR][/COLOR]

      Comment

      • system
        PCHF Owner
        • Jan 2015
        • 7636

        #18
        @Rebelk955 do you have an update for us? If there is no response in 48 hours this thread will be closed.

        Comment

        • Rebelk955
          PCHF Member
          • Mar 2018
          • 9

          #19
          i got ****** of not knowing what to do.

          Comment

          • jmarket
            PCHF Owner
            • Jan 2015
            • 7636

            #20
            We’re still waiting for your FRST logs @Rebelk955.

            Comment

            • system
              PCHF Owner
              • Jan 2015
              • 7636

              #21
              You were asked to re-run FRST, post 17 has instructions. PLEASE COPY and PASTE the logs produced.

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