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When the machine starts up now note pad is on the desk top saying access denied. I can click OK and it closed note pad but why is it doing this now? Seems like there is more work to be done. Please let me know what is next.
Thank you.
Please run the ZHP diag fix, as well as the other programs.
Also, Zoek and HijackThis.
HijackThis.
1- Please Click HERE to download HijackThis. – Unzip to your desktop.
2- Right click run as admin.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.
Zoek Scan
Disable your antivirus prior to this scan.
Download Zoek
Save the file to your desktop.
Right click Zoek.exe and run as administrator. (XP Users double click)
Copy and paste the items in red below and paste them into Zoek.
Logfile of HiJackThis Fork (Alpha) by Alex Dragokas v.2.6.4.17
Platform: x64 Windows 10 (Home), 10.0.15063 (ReleaseId: 1703), Service Pack: 0
Time: 26.07.2017 - 06:55
Language: OS: English (0x409). Display: English (0x409). Non-Unicode: English (0x409)
Elevated: Yes
Ran by: Steve (group: Administrator) on STEVE-PC
Chrome: 59.0.3071.115
Firefox: 54.0.1.6388
Edge: 11.0.15063.447
Internet Explorer: 11.0.15063.0
26.07.2017 06:55:28 - Parser.GetTargetShellLinkW - #70 (Permission denied) (The remote server has been paused or is in the process of being started.) LastDllError = 0 File: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\S tart Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
–
End of file - Time spent: 23 sec. - 75966 bytes, CRC32: FFFFFFFF. Sign: ﮳ए
Zoek.exe v5.0.0.1 Updated 27-09-2015
Tool run by Steve on Wed 07/26/2017 at 16:29:15.00.
Microsoft Windows 10 Home 10.0.15063 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Steve\Downloads\zoek(1).exe [Scan all users] [Quick Scan] [Auto Clean]
===== Runcheck 16:30:23.75 =====
— Create Environment Variables 16:30:26.59
— Create System Restore Point 16:30:41.07
— Checking Input 16:31:16.86
— AU AppData Check 16:31:39.51
— Remove From Windows Installer 16:31:49.29
— Empty Folders Check 16:39:21.79
— Registry HKLM Software Check 16:39:21.84
— Quick Launch Shortcut Check 16:40:34.60
— IE Startpage Check 16:41:10.12
— Program Files DB Check 16:42:56.73
— C:\Users\Default\AppData DB Check 16:44:55.81
— C:\Users\Default.migrated\AppData DB Check 16:44:55.81
— C:\Users\DefaultAppPool\AppData DB Check 16:44:55.81
— C:\Users\Steve\AppData DB Check 16:44:55.81
— C:\WINDOWS\SysNative\config\systemprofile\AppData DB Check 16:44:55.81
— C:\WINDOWS\sysWoW64\config\systemprofile\AppData DB Check 16:44:55.81
— C:\WINDOWS\serviceprofiles\networkservice\AppData DB Check 16:44:55.81
— C:\WINDOWS\serviceprofiles\Localservice\AppData DB Check 16:44:55.81
— C:\Users\Steve DB Check 16:52:00.88
— C:\PROGRA~3 DB Check 16:52:54.09
— C:\Users\Default\AppData\Local DB Check 16:53:12.81
— C:\Users\Default User\AppData\Local DB Check 16:53:12.81
— C:\Users\Default.migrated\AppData\Local DB Check 16:53:12.81
— C:\Users\DefaultAppPool\AppData\Local DB Check 16:53:12.81
— C:\Users\Steve\AppData\Local DB Check 16:53:12.81
— C:\WINDOWS\SysNative\config\systemprofile\AppData\ Local DB Check 16:53:12.81
— C:\WINDOWS\sysWoW64\config\systemprofile\AppData\L ocal DB Check 16:53:12.81
— C:\WINDOWS\serviceprofiles\networkservice\AppData\ Local DB Check 16:53:12.81
— C:\WINDOWS\serviceprofiles\Localservice\AppData\Lo cal DB Check 16:53:12.81
— C:\ProgramData\Microsoft\Windows\Start Menu\Programs DB Check 16:59:12.84
— C:\Users\Steve\AppData\Roaming\Microsoft\Windows\S tart Menu\Programs DB Check 16:59:43.85
— Tasks DB Check 17:00:03.90
— C:\Users\Steve\AppData\LocalLow DB Check 17:00:19.62
— C:\WINDOWS\SysNative\config\systemprofile\AppData\ LocalLow DB Check 17:00:19.62
— C:\WINDOWS\sysWoW64\config\systemprofile\AppData\L ocalLow DB Check 17:00:19.62
— C:\WINDOWS\serviceprofiles\Localservice\AppData\Lo calLow DB Check 17:00:19.62
— Tasks2 DB Check 17:02:26.10
— Documents DB Check 17:04:01.28
— Documents2 DB Check 17:04:31.51
— C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Pro files\jor6jyfq.default DB Check 17:04:36.20
— C:\Users\Public\Desktop DB Check 17:04:43.99
— C:\Users\Steve\Desktop DB Check 17:05:10.89
— Services DB Check 17:05:51.87
— FF prefs.js DB Check 17:10:41.26
— Emptyclsid 17:13:26.10
— Del by CLSID 17:13:49.79
— Delete Services 17:17:08.25
— Delete files\folders 17:17:17.75
— Create Backups 17:17:18.68
— Recently Created 17:18:14.67
— StartUp Information 17:25:54.28
— Firefox Extensions 17:27:43.65
Zoek was incomplete, it will need to run for at least an hour, then it will reboot your machine when complete. Run it when you are about to sleep, just make sure your computer does not go into sleep mode.
We will be able to fix the desktop.ini issue for sure, but lets handle the other items first. Please run the ZHP fix, you ran ZHP cleaner… I need you to follow the instructions below. After you have completed the instructions below, we will then move onto Hijack this then fixing the notepad issue.
ZHP Diag Fix.
ZHP Fix [MEDIA=imgur]4bd9Ugb[/MEDIA]
[ul]
[li]Disable your antivirus prior to this fix![/li]
[li]Download ZHP-Fix from here.[/li][li]UnZip it to your desktop – Tool Here if needed… 7-Zip[/li]
[li]Install it.[/li][li]Click Suivant 5 Times.[/li][li]Then Installer.[/li][li]Then Terminer.[/li][li]Then right clcick the ZHP Fix icon Run as admin.[/li][li]Copy the entire content of the code box below, the next step will grab it from your clipboard.[/li]
[li]Then click on import.[/li][li]Then click GO.[/li][li]If you see any Prompts like the one below, select Oui. = Yes in French. [/li]
[li]https://pchelpforum.net/attachments/...7-40-png.2248/ [/li]
[li]Allow completion.[/li][li]A log file will appear on your desktop. [/li]
[li]Post it here in your next reply.[/li][/ul]
[ul]
[li]Download Security Check to your desktop.[/li][li]Right click it run as administrator.[/li][li]When the program completes, the tool will automatically open a log file.[/li][li]Please post that log here in your next post.[/li][/ul]
SecurityCheck by glax24 & Severnyj v.1.4.0.52 [25.07.17]
WebSite: www.safezone.cc
DateLog: 27.07.2017 16:35:50
Path starting: C:\Users\Steve\AppData\Local\Temp\SecurityCheck\Se curityCheck.exe
Log directory: C:\SecurityCheck
IsAdmin: True
User: Steve
VersionXML: 4.52is-26.07.2017
Windows 10(6.3.15063) (x64) Core Release: 1703 Lang: English(0409)
Installation date OS: 26.07.2017 10:45:16
LicenseStatus: Windows(R), Core edition The machine is permanently activated.
LicenseStatus: Office 16, Office16O365HomePremR_Subscription4 edition Timebased activation will expire :64772 minutes
LicenseStatus: Office 16, Office16O365HomePremR_Grace edition Initial grace period ends :5170 minutes
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
SystemDrive: C: FS: [NTFS] Capacity: [919.2 Gb] Used: [243.8 Gb] Free: [675.4 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.483.15063.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2010 x86 v.14.0.7015.1000
Microsoft Office 2013 x86 v.15.0.4569.1506
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled and up to date)
Malwarebytes (enabled and up to date)
McAfee VirusScan (enabled)
---------------------------- [ Firewall_WMI ] -----------------------------
McAfee Firewall
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
McAfee VirusScan (enabled)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
McAfee Virtual Technician v.8.1.0.135
McAfee AntiVirus Plus v.16.0.1
McAfee WebAdvisor v.4.0.140
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes version 3.1.2.1733 v.3.1.2.1733
Zemana AntiMalware v.2.74.0.76
--------------------------- [ OtherUtilities ] ----------------------------
WinRAR 5.40 (64-bit) v.5.40.0
Microsoft Silverlight v.5.1.50907.0
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.38 v.7.38.101
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 141 (64-bit) v.8.0.1410.15 Warning! Download Update
Uninstall old version and install new one (jre-8u144-windows-x64.exe).
Java 8 Update 141 v.8.0.1410.15 Warning! Download Update
Uninstall old version and install new one (jre-8u144-windows-i586.exe).
--------------------------- [ AppleProduction ] ---------------------------
##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - The service has stopped
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.26.0.0.127
Adobe Flash Player 26 NPAPI v.26.0.0.137
Adobe Shockwave Player 12.2 v.12.2.9.199
Adobe Acrobat DC v.17.009.20058
Adobe Acrobat Reader DC v.17.009.20044 Warning! Download Update ^Please run Acrobat Reader DC and go Help - Check for updates…[1]
------------------------------- [ Browser ] -------------------------------
Mozilla Firefox 54.0.1 (x64 en-US) v.54.0.1
Pale Moon 27.4.0 (x64 en-US) v.27.4.0
Waterfox 54.0.1 (x64 en-US) v.54.0.1
Opera Stable 46.0.2597.57 v.46.0.2597.57
Avant Browser (remove only) v.12.5.0.0
Google Chrome v.59.0.3071.115 Warning! Download Update
Mozilla Firefox 54.0.1 (x86 en-US) v.54.0.1
Safari v.5.34.57.2 Warning! This software is no longer supported.
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Mozilla Firefox\firefox.exe v.54.0.1.6388
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.3.0.0.1068
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.479
C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe v.15.6.0.2180
McAfee Validation Trust Protection Service (mfevtp) - The service is running
C:\Windows\System32\mfevtps.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe v.1.5.0.2939
McAfee Firewall Core Service (mfefire) - The service is running
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe v.15.6.0.2180
McAfee AP Service (McAPExe) - The service is running
C:\Program Files\Common Files\McAfee\VSCore_15_6\mcapexe.exe v.7.1.156.0
McAfee Personal Firewall Service (McMPFSvc) - The service is running
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe v.6.4.4016.0
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe v.9.1.151.0
McAfee CSP Service (mccspsvc) - The service is running
C:\Program Files\Common Files\McAfee\CSP\2.5.312.0\McCSPServiceHost.exe v.2.5.312.0
McAfee SiteAdvisor Service (McAfee SiteAdvisor Service) - The service is running
C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe v.4.0.5.140
McAfee Service Controller (mfemms) - The service is running
C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe v.15.6.0.2180
McAfee Module Core Service (ModuleCoreService) - The service is running
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe v.1.8.140.0
McAfee Home Network (HomeNetSvc) - The service is running
McAfee Platform Services (mcpltsvc) - The service is running
McAfee Proxy Service (McProxy) - The service is running
McAfee Boot Delay Start Service (McBootDelayStartSvc) - The service is running
McAfee Platform Services (mcpltsvc) - The service is running
C:\Program Files\Windows Defender\MSASCuiL.exe v.4.11.15063.0
Windows Defender Antivirus Service (WinDefend) - The service has stopped
Windows Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
ZAM Controller Service (ZAMSvc) - The service is running
C:\Program Files (x86)\Zemana AntiMalware\ZAM.exe v.2.74.0.76
----------------------------- [ End of Log ] ------------------------------
Zoek.exe v5.0.0.1 Updated 27-09-2015
Tool run by Steve on Thu 07/27/2017 at 22:03:29.35.
Microsoft Windows 10 Home 10.0.15063 x64
Running in: Normal Mode No Internet Access Detected
Launched: C:\Users\Steve\Downloads\zoek(2).exe [Scan all users] [Script inserted]
==== Older Logs ======================
C:\zoek-results2017-07-26-212745.log 125479 bytes
==== System Restore Info ======================
7/27/2017 10:04:53 PM Zoek.exe System Restore Point Created Successfully.
==== Reset Hosts File ======================
[HEADING=1]Copyright (c) 1993-2006 Microsoft Corp.[/HEADING]
[HEADING=1]This is a sample HOSTS file used by Microsoft TCP/IP for Windows.[/HEADING]
[HEADING=1]This file contains the mappings of IP addresses to host names. Each[/HEADING]
[HEADING=1]entry should be kept on an individual line. The IP address should[/HEADING]
[HEADING=1]be placed in the first column followed by the corresponding host name.[/HEADING]
[HEADING=1]The IP address and the host name should be separated by at least one[/HEADING]
[HEADING=1]space.[/HEADING]
[HEADING=1]Additionally, comments (such as these) may be inserted on individual[/HEADING]
[HEADING=1]lines or following the machine name denoted by a ‘#’ symbol.[/HEADING]
[HEADING=1]For example:[/HEADING]
[HEADING=1]102.54.94.97 rhino.acme.com # source server[/HEADING]
[HEADING=1]38.25.63.10 x.acme.com # x client host[/HEADING]
127.0.0.1 localhost
You still have not run the ZHP fix above, do you need help with that?
Update all old software with Patch My PC
Java 8 Update 141 (64-bit) v.8.0.1410.15 Warning! Download Update
Uninstall old version and install new one (jre-8u144-windows-x64.exe).
Java 8 Update 141 v.8.0.1410.15 Warning! Download Update
Uninstall old version and install new one (jre-8u144-windows-i586.exe).
Adobe Acrobat Reader DC v.17.009.20044 Warning! Download Update ^Please run Acrobat Reader DC and go Help - Check for updates…[1]
Google Chrome v.59.0.3071.115 Warning! Download Update
Safari v.5.34.57.2 Warning! This software is no longer supported.
Please run Farbar Recovery Scan Tool to give me a fresh look at your system.
Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
[ul]
[li]Right-click on FRST icon and select Run as Administrator to start the tool.[/li](XP users click run after receipt of Windows Security Warning - Open File).
[li]Make sure that Addition option is checked, as well as Shortcut.txt[/li][li]Press Scan button and wait.[/li][li]The tool will produce three logfiles on your desktop: FRST.txt, and Addition.txt – & Shortcut.txt[/li][/ul]
Please Copy & Paste them into your next reply. But attach Shortcut.txt
Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d’export Registre :
Run by Steve at 7/29/2017 3:30:32 AM
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (15063)
SecurityCheck by glax24 & Severnyj v.1.4.0.52 [25.07.17]
WebSite: www.safezone.cc
DateLog: 29.07.2017 04:06:41
Path starting: C:\Users\Steve\AppData\Local\Temp\SecurityCheck\Se curityCheck.exe
Log directory: C:\SecurityCheck
IsAdmin: True
User: Steve
VersionXML: 4.53is-28.07.2017
Windows 10(6.3.15063) (x64) Core Release: 1703 Lang: English(0409)
Installation date OS: 26.07.2017 10:45:16
LicenseStatus: Windows(R), Core edition The machine is permanently activated.
LicenseStatus: Office 16, Office16O365HomePremR_Subscription4 edition Timebased activation will expire :62641 minutes
LicenseStatus: Office 16, Office16O365HomePremR_Grace edition Initial grace period ends :3039 minutes
Boot Mode: Normal
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
SystemDrive: C: FS: [NTFS] Capacity: [919.2 Gb] Used: [243.3 Gb] Free: [675.9 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.483.15063.0
User Account Control enabled
Automatically download and schedule installation
Windows Update (wuauserv) - The service has stopped
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2010 x86 v.14.0.7015.1000
Microsoft Office 2013 x86 v.15.0.4569.1506
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (disabled and up to date)
Malwarebytes (enabled and up to date)
McAfee VirusScan (disabled)
---------------------------- [ Firewall_WMI ] -----------------------------
McAfee Firewall
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
McAfee VirusScan (disabled)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
McAfee Virtual Technician v.8.1.0.135
McAfee AntiVirus Plus v.16.0.1
McAfee WebAdvisor v.4.0.149
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes version 3.1.2.1733 v.3.1.2.1733
Zemana AntiMalware v.2.74.0.76
--------------------------- [ OtherUtilities ] ----------------------------
WinRAR 5.40 (64-bit) v.5.40.0
Microsoft Silverlight v.5.1.50907.0
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.38 v.7.38.101
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 144 (64-bit) v.8.0.1440.1
--------------------------- [ AppleProduction ] ---------------------------
##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - The service has stopped
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.26.0.0.127
Adobe Flash Player 26 NPAPI v.26.0.0.137
Adobe Shockwave Player 12.2 v.12.2.9.199
Adobe Acrobat DC v.17.009.20058
Adobe Acrobat Reader DC v.17.009.20044 Warning! Download Update ^Please run Acrobat Reader DC and go Help - Check for updates…[1]
------------------------------- [ Browser ] -------------------------------
Mozilla Firefox 54.0.1 (x64 en-US) v.54.0.1
Pale Moon 27.4.0 (x64 en-US) v.27.4.0
Waterfox 54.0.1 (x64 en-US) v.54.0.1
Opera Stable 46.0.2597.57 v.46.0.2597.57
Avant Browser (remove only) v.12.5.0.0
Google Chrome v.60.0.3112.78
Mozilla Firefox 54.0.1 (x86 en-US) v.54.0.1
Safari v.5.34.57.2 Warning! This software is no longer supported.
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Mozilla Firefox\firefox.exe v.54.0.1.6388
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.3.0.0.1068
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.1.0.479
C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe v.15.6.0.2180
McAfee Validation Trust Protection Service (mfevtp) - The service is running
C:\Windows\System32\mfevtps.exe
McAfee Firewall Core Service (mfefire) - The service is running
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe v.15.6.0.2180
McAfee AP Service (McAPExe) - The service is running
C:\Program Files\Common Files\McAfee\VSCore_15_6\mcapexe.exe v.7.1.156.0
McAfee Personal Firewall Service (McMPFSvc) - The service is running
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe v.6.4.4016.0
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe v.9.1.151.0
McAfee CSP Service (mccspsvc) - The service is running
C:\Program Files\Common Files\McAfee\CSP\2.5.312.0\McCSPServiceHost.exe v.2.5.312.0
McAfee SiteAdvisor Service (McAfee SiteAdvisor Service) - The service is running
C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe v.4.0.6.149
McAfee Service Controller (mfemms) - The service is running
C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe v.15.6.0.2180
McAfee Module Core Service (ModuleCoreService) - The service is running
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe v.1.8.140.0
McAfee Home Network (HomeNetSvc) - The service is running
McAfee Platform Services (mcpltsvc) - The service is running
McAfee Proxy Service (McProxy) - The service is running
McAfee Boot Delay Start Service (McBootDelayStartSvc) - The service is running
McAfee Platform Services (mcpltsvc) - The service is running
C:\Program Files\Windows Defender\MSASCuiL.exe v.4.11.15063.0
Windows Defender Antivirus Service (WinDefend) - The service has stopped
Windows Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
ZAM Controller Service (ZAMSvc) - The service is running
C:\Program Files (x86)\Zemana AntiMalware\ZAM.exe v.2.74.0.76
----------------------------- [ End of Log ] ------------------------------
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