High CPU usage

[Yousef]

Hello PCHF community,
Okey so this is how the problem started happening. I wanted to install Realtek HD Stereo Mix Driver to record some audio, i installed it then it asked me to restart the PC so i did. after the restart, a random service or application starts to use a very high CPU usage - over 50% and when i end the task through Task Manager another application does the same thing, even applications like music player or notepad reach to a high CPU usage, then i decided to uninstall the Stereo Mix Driver to see if the problem stops happeneing, but unfortunately it did not. If someone knows how i can fix this please drop a reply.

System Information -
Processor: Intel(R) Atom™ CPU N455 @ 2.66GHz 2.67GHz
Installed memory (RAM): 8GB GB
System type: 32-bit Operating System

[jmarket]

Hi Yousef and welcome to PCHF

Let’s get some information about your machine shall we?

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

[Yousef]

Here is the file…

[jmarket]

Advanced SystemCare 10 (HKLM...\Advanced SystemCare_is1) (Version: 10.3.0 - IObit)

ASC is considered junk and you should remove it. I’d recommend CCleaner as it’s free and lightweight.

What purpose is the audio recording for? Music production, personal use?

[Yousef]

Ok, I will install CCleaner. and yes it’s for personal use.

[Yousef]

not solved :cry:

[Malnutrition]

Lets get some info from your machine, to get things rolling.

JRT Scan.


Please download Junkware Removal Tool and save it on your desktop.

[ul]
[li]Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.[/li][li]Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.[/li][li]The tool will open and start scanning your system.[/li][li]Please be patient as this can take a while to complete depending on your system’s specifications.[/li][li]On completion, a log is saved to your desktop and will automatically open.[/li][/ul]
[ul]
[li]Please post the JRT log.[/li][/ul]


Clean up temp files and reduce startup load with CCleaner.


Note: This tool will clean your browsing history as well.
[ul]
[li]Download CCleaner from here.[/li][li]After install Click Options.[/li][li]Go to monitoring.[/li][li]Uncheck All Monitoring items.[/li][li]Go to advanced – Click close program after cleaning.[/li][li]Go to settings – click run ccleaner when the computer starts.[/li][li]Now that you have ccleaner installed and set-up:[/li][li]Open the program.[/li][li]Go to Tools[/li][li]Go to Startup[/li][li]Now double click each item. To Disable.[/li][li]Leave only your antivirus enabled.[/li][li]Then disable All items in your scheduled task as well.[/li][/ul]
[ul]
[li]Unless they are related to windows defender.Or your antivirus.[/li][/ul]
[ul]
[li]Reboot the machine.[/li]
[/ul]

Step 1: Reset Host File

[ul]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][li]Next Click on Creer Un Rapport.[/li][li]This will open a logfile, post that in your next reply.[/li][/ul]

Step 2: Autoruns Scan.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Step 3: HijackThis.

1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

[Yousef]

.

[Malnutrition]

How are things running now?

[Yousef]

How are things running now?

Still not fixed

[Malnutrition]

Rogue Killer Scan.

Download RogueKiller – (Portable) – from one of the following links and save it to your Desktop:

Link 1
Link 2

[ul]
[li]Close all other the running programs[/li][li]Disable ALL Antivirus – Antimalware – Applications.[/li][li]Right Click Rogue Killer and Run as Administrator.[/li][li]Click the Start Scan button.[/li][li]Allow the scan to run – it can take ten minutes or more.[/li][li]Once the scan is complete check All items for removal.[/li][li]https://pchelpforum.net/attachments/...5-54-png.1658/ [/li]
[li]After All items are checked then press Remove Selected.[/li]
[li]Wait until the Status box shows Deleting Finished.[/li][li]Click on open report – then open txt[/li]
[li]Copy the content of the report and paste it here in your next reply.[/li][/ul]

JRT Scan.

Please download Junkware Removal Tool and save it on your desktop.

[ul]
[li]Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.[/li][li]Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.[/li][li]The tool will open and start scanning your system.[/li][li]Please be patient as this can take a while to complete depending on your system’s specifications.[/li][li]On completion, a log is saved to your desktop and will automatically open.[/li][li]Please post the JRT log.[/li][/ul]

Adware Cleaner Scan.

Please download AdwCleaner by Xplode onto your desktop.

[ul]
[li]Close all open programs and internet browsers.[/li][li]Double click on adwcleaner.exe to run the tool.[/li][li]Click on Scan button.[/li][li]When the scan has finished click on Clean button.[/li][li]Your computer will be rebooted automatically. A text file will open after the restart.[/li][li]Please post the contents of that logfile with your next reply.[/li][li]You can find the logfile at C:\AdwCleaner[S1].txt as well.[/li][/ul]

ZHP Diag Scan

Download ZHP Diag to your desktop.

1. Right Click Run as Admin.
2. Click the Options button.

Click on Check All
Then Click Validate
Then click close.

https://pchelpforum.net/attachments/upload_2017-4-26_17-16-39-png.2074/

2. Click the Scanner button.

https://pchelpforum.net/attachments/upload_2017-2-23_3-32-26-png.1647/

When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.

[Malnutrition]

Hello @Yousef

How are you moving along with the instructions? Have you got an update for us?

Please update this thread within 48 hours, or it will be closed. You can however have it re-opened at any time, by sending a private message to a staff member.