IE/ Foxfire question

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  • system
    PCHF Owner
    • Jan 2015
    • 7634
    #31
    With both FRST.exe and Fixlist.txt on the desktop you should start FRST and then click “FIX” button once. It should take about a minute to do the fix and create the log file. There is no need to hit the scan button on FRST at the moment.

      Comment

      • Hilton_Heflin
        PCHF Member
        • Aug 2016
        • 134
        #32
        Originally posted by gus
        With both FRST.exe and Fixlist.txt on the desktop you should start FRST and then click “FIX” button once. It should take about a minute to do the fix and create the log file. There is no need to hit the scan button on FRST at the moment.

        OK..not sure this is right but here goes..thanks for the patience …
        thanks
        hefs

          Comment

          • system
            PCHF Owner
            • Jan 2015
            • 7634
            #33
            Hello Hefs. The contents of that fixlist was not the one uploaded for you in post 28.

            I shall attach the correct one again to this post. Can you please delete the fixlist you have used as using an incorrect one can damage your machine.

            Please follow these steps carefully, if you’re not sure of any part please give a shout/B

            FRST fix.
            [ul]
            [li]Please download the attached Fixlist.txt file to your desktop.[/li][li]It is important that both the Fixlist file and FRST are in the same location or the fix will not work.[/li][li]Right click FRST and select run as Administrator.[/li][li]Click the button marked fix once.[/li][li]FRST will take a while to run the fix and at the completion will reboot your PC, please allow this.[/li][li]When your computer restarts FRST will generate a log file on your desktop called Fixlog.txt[/li][li]Can you please Copy and paste (or if you wish attach) the contents of that file in your next reply.[/li][li]PLEASE NOTE: this script was specifically written for use on this particular machine. Running this fix on another machine may permanently damage the operating system.[/li][/ul]

              Comment

              • Hilton_Heflin
                PCHF Member
                • Aug 2016
                • 134
                #34
                Originally posted by gus
                Hello Hefs. The contents of that fixlist was not the one uploaded for you in post 28.

                I shall attach the correct one again to this post. Can you please delete the fixlist you have used as using an incorrect one can damage your machine.

                Please follow these steps carefully, [COLOR=rgb(255, 0, 0)]if you’re not sure of any part please give a shout/B

                [COLOR=rgb(255, 0, 0)]FRST fix.
                [ul]
                [li][COLOR=rgb(255, 0, 0)]Please download the attached Fixlist.txt file to your desktop.[/li][li]It is important that both [COLOR=rgb(255, 0, 0)]the Fixlist file and FRST are in the same location or the fix will not work.[/li][li]Right click FRST and select run as Administrator.[/li][li][COLOR=rgb(255, 0, 0)]Click the button marked fix once.[/li][li]FRST will take a while to run the fix and at the completion will reboot your PC, please allow this.[/li][li]When your computer restarts FRST will generate a log file on your desktop called Fixlog.txt[/li][li]Can you please Copy and paste (or if you wish attach) the contents of that file in your next reply.[/li][li][COLOR=rgb(255, 0, 0)]PLEASE NOTE: this script was specifically written for use on this particular machine. Running this fix on another machine may permanently damage the operating system.[/li][/ul]
                [/COLOR][/COLOR][/COLOR][/COLOR][/COLOR][/COLOR]
                [COLOR=rgb(255, 0, 0)][COLOR=rgb(255, 0, 0)][COLOR=rgb(255, 0, 0)][COLOR=rgb(255, 0, 0)][COLOR=rgb(255, 0, 0)][COLOR=rgb(255, 0, 0)]
                ok..I have deleted all the other attempts on this..start fresh..
                I see the fixit file attached..but it won’t drag to desktop..when I click on it and either do run or save it goes to notepad..and like I said before I don’t know what notepad is or how to get this file on desktop..also do not see a link for FRST..
                the last time I ran frst as adm with fix..it just ran and ran..never rebooted my computer…some how I am doing something wrong…sorry ..but any ideas..

                thanks
                hefs[/color][/color][/color][/color][/color][/color]

                  Comment

                  • system
                    PCHF Owner
                    • Jan 2015
                    • 7634
                    #35
                    Originally posted by Hilton Heflin
                    ok..I have deleted all the other attempts on this..start fresh..
                    Sounds good, and we will win(y)
                    Originally posted by Hilton Heflin
                    I see the fixit file attached..but it won’t drag to desktop.
                    Ok, there are two other easy ways to do this
                    [ol]
                    [li]Left click on the attached Fixlist.txt file, a box will appear asking if you want to open or save the file, select save. Another box should open and ask where to save it, choose Desktop. [/li]
                    [li]If the first option doesn’t work try right clicking on the attached fixlist.txt file and then click “Save link as” A dialogue box will open asking what to name the file and where to save it. Name it Fixlist.txt and save it to the desktop.[/li][/ol]
                    Originally posted by Hilton Heflin
                    the last time I ran frst as adm with fix..it just ran and ran..never rebooted my computer…some how I am doing something wrong…sorry ..but any ideas..
                    Running FRST with a fix that was NOT made for your machine is frought with danger, and can destroy the operating system.

                    That fixlog you posted showed it was not the fix made and attached for your pc and it would not have rebooted the pc anyway. Just follow the instructions below carefully and you will do it. Do remember too that the actual FRST program and the fixlist HAVE TO BE IN THE SAME LOCATION, which is one reason we recommend the desktop.

                    [ul]
                    [li]Right click FRST and select run as Administrator.[/li][li]Click the button marked fix once only. Do not hit the Scan button.[/li][li]FRST will take a little while to run the fix and at the completion will reboot your PC, please allow this.[/li][li]When your computer restarts FRST will generate a log file on your desktop called Fixlog.txt[/li][li]Can you please Copy and paste (or if you wish attach) the contents of that file in your next reply.[/li][/ul]

                    If you do not see a FRST icon on your desktop you can copy or move the FRST32.exe program file it from wherever it is to your desktop. I think you mentioned previously that it may have been in a download folder?

                      Comment

                      • Hilton_Heflin
                        PCHF Member
                        • Aug 2016
                        • 134
                        #36
                        gus,it is time to put this one to bed..I followed your instructions to the letter several times.. could never get frst to restart computer..
                        A few days ago my niece came by and played with it..did some kind of restore and diagnostic in safe mode..ran Malwarebytes software and TotalAV ..they both showed any bad stuff was quarantined…the computer is running fine now…I was going to try your way to remove what ever..but it is running fine now.. some folks are not supposed to have one of these things and I am one of them…same way with a smart phone…
                        I have not had a good relationship with either,
                        I do appreciate all the time and patience you and the others on this board have afforded me and am sure will be back again for your excellent help..
                        thanks again,
                        hefs

                        I

                          Comment

                          • system
                            PCHF Owner
                            • Jan 2015
                            • 7634
                            #37
                            Let us know if we can help in the future, and good luck Hefs

                              Comment

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