I Can't Download Anything

[Malnutrition]

Please also remove the programs below with Geek Uninstaller, then reboot your machine and see if you are able to Download with FireFox.

µTorrent (HKU\S-1-5-21-1202660629-1409082233-1606980848-1003...\uTorrent) (Version: 3.4.9.43295 - BitTorrent Inc.)
CPUID CPU-Z 1.78 (HKLM...\CPUID CPU-Z_is1) (Version: - )
JetBoost (HKLM...\JetBoost_is1) (Version: 2.0.0 - BlueSprig)
Windows Genuine Advantage Notifications (KB905474) (HKLM...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM...\KB892130) (Version: - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)

It seems that you are still using an outdated version of Firefox.
[ICODE]Mozilla Firefox 47.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 47.0.2 (x86 en-US)) (Version: 47.0.2 - Mozilla)[/ICODE]
Reset FireFox.

[ul]
[li]Download ResetBrowser To your desktop.[/li][li]Now close all open browsers.[/li][li]Right click and run as administrator.[/li][li]Click on Reset FireFox. – Allow completion.[/li][/ul]
Or, backup your FireFox data, then uninstall it with Geek-Uninstaller Force mode, then reboot and get a fresh copy of FireFox from here.

[Malnutrition]

Locate the files below using the Everything Search engine.
Right click and select rename for each of the files.
Then remove the .iobit from each of the files.

C:\WINDOWS\system32\config\software.iobit
C:\WINDOWS\system32\config\default.iobit
C:\WINDOWS\system32\config\SECURITY.iobit
C:\WINDOWS\system32\config\SAM.iobit

Eliminate Bad Settings with this nice tool.
[ul]
[li]Download SupRestric.exe save to your desktop.[/li][li]Close all running programs.[/li][li]Temporarily disable the antivirus[/li][li]Double click the file to launch it.[/li][li]Windows: 7/8/10 Vista and run as administrator[/li][li]Click Yes at any prompt.[/li]
[li]The analysis takes only a few moments.[/li][li]The report is on the desktop ( CTR.txt )[/li][li]Copy paste report in next reply.[/li][li]A reboot is needed to complete the repairs.[/li][/ul]

FRST Fix.

Click Here To Download Fixlist.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

[dscape]

Ok!!! Good news and Bad news.

Good news is I can download with firefox again. I uninstalled with your directions and reinstalled 47.0.2 which is the last version of firefox to support XP. Downloads work again.

Bad news is the right click problem still exists. Whenever I try to right click something to get the menu or when I press delete on my keyboard with something selected explorer.exe crashes and it gives me an error. It’s the same error listed above when i first mentioned it.

“0x02651d6c” referenced memory at 0x02668934
memory could not be written
Fix result of Farbar Recovery Scan Tool (x86) Version: 14-02-2017
Ran by anon (13-02-2017 23:54:57) Run:2
Running from C:\Documents and Settings\anon\Desktop
Loaded Profiles: anon (Available Profiles: anon & Talus)
Boot Mode: Normal

==============================================

fixlist content:

---

createrestorepoint:
emptytemp:
C:\WINDOWS\system32\URTTEMP
C:\WINDOWS\Tasks\JetBoost_AutoUpdate.job
C:\WINDOWS\system32\RegistryDefragBootTime.exe
C:\Program Files\BlueSprig
C:\Documents and Settings\All Users\Start Menu\Programs\JetBoost
C:\Documents and Settings\All Users\Application Data\BlueSprig
C:\b287b9b1c04516e9097ebf
C:\Documents and Settings\anon\Application Data\uTorrent
C:\Documents and Settings\anon\Start Menu\µTorrent.lnk
C:\WINDOWS\IObit
C:\WINDOWS\Tasks\ImCleanDisabled
2017-01-19 11:27 - 2017-02-11 09:53 - 0007680 _____ () C:\Documents and Settings\anon\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
C:\Documents and Settings\All Users\Application Data{74E9F814-C737-42CC-B721-DBBC4059367A}
C:\Documents and Settings\anon\Local Settings\Application Data\IIIQF
C:\Documents and Settings\All Users\Application Data\REGSERVO
reboot:

---

Restore point was successfully created.
C:\WINDOWS\system32\URTTEMP => moved successfully
C:\WINDOWS\Tasks\JetBoost_AutoUpdate.job => moved successfully
C:\WINDOWS\system32\RegistryDefragBootTime.exe => moved successfully
C:\Program Files\BlueSprig => moved successfully
C:\Documents and Settings\All Users\Start Menu\Programs\JetBoost => moved successfully
C:\Documents and Settings\All Users\Application Data\BlueSprig => moved successfully
C:\b287b9b1c04516e9097ebf => moved successfully
C:\Documents and Settings\anon\Application Data\uTorrent => moved successfully
C:\Documents and Settings\anon\Start Menu\µTorrent.lnk => moved successfully
C:\WINDOWS\IObit => moved successfully
C:\WINDOWS\Tasks\ImCleanDisabled => moved successfully
C:\Documents and Settings\anon\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini => moved successfully
C:\Documents and Settings\All Users\Application Data{74E9F814-C737-42CC-B721-DBBC4059367A} => moved successfully
C:\Documents and Settings\anon\Local Settings\Application Data\IIIQF => moved successfully
C:\Documents and Settings\All Users\Application Data\REGSERVO => moved successfully

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStoree, IE Recovery, AppCache, Feeds Cache, Thumbcache => 117818 B
Java, Flash, Steam htmlcache => 709 B
Windows/system/dllcache/drivers => 0 B
Edge => 0 B
Chrome => 0 B
Firefox => 46308243 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Documents and Settings => 0 B
Default User => 0 B
All Users => 0 B
systemprofile => 0 B
LocalService => 0 B
NetworkService => 0 B
anon => 406767032 B
Talus => 0 B

RecycleBin => 113221758 B
EmptyTemp: => 540.2 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 23:55:49 ====

[Malnutrition]

Followed the steps here?

https://pchelpforum.net/t/i-cant-download-anything.16034/#post-22934

Can I see the logs please. Also, run these.

Locate the files below using the Everything Search engine.
Right click and select rename for each of the files.
Then remove the .iobit from each of the files.

C:\WINDOWS\system32\config\software.iobit
C:\WINDOWS\system32\config\default.iobit
C:\WINDOWS\system32\config\SECURITY.iobit
C:\WINDOWS\system32\config\SAM.iobit

Eliminate Bad Settings with this nice tool.
[ul]
[li]Download SupRestric.exe save to your desktop.[/li][li]Close all running programs.[/li][li]Temporarily disable the antivirus[/li][li]Double click the file to launch it.[/li][li]Windows: 7/8/10 Vista and run as administrator[/li][li]Click Yes at any prompt.[/li]
[li]The analysis takes only a few moments.[/li][li]The report is on the desktop ( CTR.txt )[/li][li]Copy paste report in next reply.[/li][li]A reboot is needed to complete the repairs.[/li][/ul]

[dscape]

Actually I used ShellExView to fix me problems. Select more options and then select all, hit the red button and then restart explorer. Problem solved!!!

THANK YOU SO MUCH !!!
Solved

[Malnutrition]

Select more options and then select all, hit the red button and then restart explorer.

That just means that you disabled all of your right click menu options. Something we installed is causing the issue. I suspect Zemana Might be the culprit. You will have to enable them one at a time then restart explorer to find the issue.

You should still remove the .iobit from those files, those allow you to back up your registry, I am not sure that will happen if they still have the .iobit…

Glad to have helped!! Please tell a friend … or two about us. https://forum.windowsinstructed.com/...cons/smile.png

Optimize your internet connection.

Click here for instructions.

suggest the following in place of adblock.
Alternate DNS Server. Ad Blocking DNS.
Ublock Origin.
Anti Ad Block Killer.

Also, keep your browsing private with these tools:

Self Destructing Cookies.
Self Destructing Cookies Chrome.

Some items to keep you safe on the internet.

VooDoo Shield. control of what is running on your machine
Qualys BrowserCheck To update plugins.
Web Of Trust To Avoid Shady Websites.
Unchecky To Avoid Bundled Software.
Privazer To Clean up your mahcine.

Now Lets Clean up the tools we used and remove old restore points.

Download DelFix by “Xplode” to your Desktop.
Right Click the tool and Run as Admin ( Xp Users Double Click)
Put a check mark next the items below:

Remove disinfection tools
Create registry backup
Purge System Restore

Now click on “Run” button.
allow the program to complete its work.
all the tools we used will be removed.
Tool will create and open a log report (DelFix.txt)
Note: The report can be located at the following location C:\DelFix.txt

[dscape]

Thanks, again. I did remove those .iobit files. You are amazing, thank you for your help.

Cheers! o/

[Malnutrition]

You will also need an antivirus. Choose one of the following.

[S]Sophos Home [/S] Xp Not Supported
Panda Cloud Free
SecureAplus

Have a great day / night.