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hi. I have a problem with my pc..everytime I click it will pop up this message
"Windows cannot find ‘C:\windows\system32\rundll32.exe’. Make sure you typed the name correctly, and athaen try again.
please assist what should I do to overcome this issue.
If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
FRST will open with two dialogue boxes, accept the disclaimer.
[ol]
[li]Accept the default whitelist options,[/li][li]If the additions.txt options box is not checked please select it. [/li]
[li]Then select Scan[/li][/ol]
Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 29-01-2017
Ran by MSI CR-460 (administrator) on MSICR-460-PC (04-02-2017 12:16:35)
Running from C:\Users\MSI CR-460\Downloads
Loaded Profiles: MSI CR-460 (Available Profiles: MSI CR-460)
Platform: Microsoft Windows 7 Starter Service Pack 1 (X86) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/
(There is no automatic fix for files that do not pass verification.)
C:\windows\explorer.exe => File is digitally signed
C:\windows\system32\winlogon.exe => File is digitally signed
C:\windows\system32\wininit.exe => File is digitally signed
C:\windows\system32\svchost.exe => File is digitally signed
C:\windows\system32\services.exe => File is digitally signed
C:\windows\system32\User32.dll => File is digitally signed
C:\windows\system32\userinit.exe => File is digitally signed
C:\windows\system32\rpcss.dll => File is digitally signed
C:\windows\system32\dnsapi.dll => File is digitally signed
C:\windows\system32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2017-01-06 13:53
==================== End of FRST.txt ============================
[HEADING=1]Additional scan result of Farbar Recovery Scan Tool (x86) Version: 29-01-2017
Ran by MSI CR-460 (04-02-2017 12:19:55)
Running from C:\Users\MSI CR-460\Downloads
Microsoft Windows 7 Starter Service Pack 1 (X86) (2012-04-12 20:06:10)
Boot Mode: Normal[/HEADING]
==================== Accounts: =============================
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: Microsoft Security Essentials (Enabled - Up to date) {71A27EC9-3DA6-45FC-60A7-004F623C6189}
AS: Microsoft Security Essentials (Enabled - Up to date) {CAC39F2D-1B9C-4A72-5A17-3B3D19BB2B34}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
23-11-2016 15:52:15 Windows Update
24-11-2016 03:00:57 Windows Update
26-11-2016 07:15:49 Windows Update
01-12-2016 07:11:14 Windows Update
01-12-2016 08:38:07 Windows Update
11-12-2016 20:16:36 Windows Update
15-12-2016 11:18:55 Windows Update
16-12-2016 08:09:59 Windows Update
17-12-2016 07:54:28 Windows Update
27-01-2017 07:57:02 Windows Update
04-02-2017 07:01:55 Windows Update
Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: vpnva
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click “Action”, and then click “Enable Device”. This starts the Enable Device wizard. Follow the instructions.
==================== Event log errors: =========================
[HEADING=1]Application errors:[/HEADING]
Error: (02/04/2017 12:05:09 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program iexplore.exe version 11.0.9600.18538 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Error: (02/04/2017 12:01:14 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/04/2017 08:26:40 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/04/2017 08:24:14 AM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup “System Writer” object.
Details:
Could not query the status of the EventSystem service.
System Error:
A system shutdown is in progress.
.
Error: (02/04/2017 07:54:11 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/04/2017 07:47:30 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/04/2017 07:15:55 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/04/2017 06:52:21 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query “SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA “Win32_Processor” AND TargetInstance.LoadPercentage > 99” could not be reactivated in namespace “//./root/CIMV2” because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (01/27/2017 07:28:25 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program iexplore.exe version 11.0.9600.18538 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Report Id:
[HEADING=1]System errors:[/HEADING]
Error: (02/04/2017 12:02:27 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (02/04/2017 11:59:52 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AVG PC TuneUp Service service failed to start due to the following error:
The system cannot find the path specified.
Error: (02/04/2017 11:59:51 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (02/04/2017 11:59:43 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AVG WatchDog service failed to start due to the following error:
The system cannot find the path specified.
Error: (02/04/2017 08:27:58 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (02/04/2017 08:25:16 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AVG PC TuneUp Service service failed to start due to the following error:
The system cannot find the path specified.
Error: (02/04/2017 08:25:16 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Windows Image Acquisition (WIA) service depends on the Shell Hardware Detection service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Error: (02/04/2017 08:25:08 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AVG WatchDog service failed to start due to the following error:
The system cannot find the path specified.
Error: (02/04/2017 08:23:10 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
Error: (02/04/2017 08:13:49 AM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
The dependency service or group failed to start.
[HEADING=1]CodeIntegrity:[/HEADING]
Date: 2015-10-21 22:16:57.424
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-15 16:21:07.044
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-15 16:21:07.014
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-15 16:21:06.994
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-14 19:24:58.626
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-14 19:24:58.606
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-14 19:24:58.596
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-07 22:19:00.786
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-10-07 22:19:00.746
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
Date: 2015-09-12 10:16:29.553
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files\AVG\AVG PC TuneUp\avgdumpx.exe because the set of per-page image hashes could not be found on the system.
==================== Memory info ===========================
Processor: Intel(R) Pentium(R) CPU B940 @ 2.00GHz
Percentage of memory in use: 54%
Total physical RAM: 2048 MB
Available physical RAM: 934.43 MB
Total Virtual: 4096 MB
Available Virtual: 2817.29 MB
Remove µTorrent from your machine.. You may reinstall it after we are done here. Just at least refrain from using i it while we work on your machine please.
Clean up temp files and reduce startup load with CCleaner.
[ul]
[li]Download CCleaner from here.[/li][li]After install Click Options.[/li][li]Go to monitoring.[/li][li]Uncheck All Monitoring items.[/li][li]Go to advanced – Click close program after cleaning.[/li][li]Go to settings – click run ccleaner when the computer starts.[/li][li]Now that you have ccleaner installed and set-up:[/li][li]Open the program.[/li][li]Go to Tools[/li][li]Go to Startup[/li][li]Now double click each item. To Disable.[/li][li]Leave only your antivirus enabled.[/li][li]Then disable All items in your scheduled task as well.[/li][li]Unless they are related to windows defender.Or your antivirus.[/li][li]Reboot the machine.[/li][/ul]
FRST Fix.
Click Here To Download Fixlist.
Download attached fixlist.txt file and save it to the Desktop. NOTE. It’s important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
Eliminate Bad Settings with this nice tool.
[ul]
[li]Download SupRestric.exe save to your desktop.[/li][li]Close all running programs.[/li][li]Temporarily disable the antivirus[/li][li]Double click the file to launch it.[/li][li]Windows: 7/8/10 Vista and run as administrator[/li][li]Click Yes at any prompt.[/li]
[li]The analysis takes only a few moments.[/li][li]The report is on the desktop ( CTR.txt )[/li][li]Copy paste report in next reply.[/li][li]A reboot is needed to complete the repairs.[/li][/ul]
Adware Cleaner Scan.
Please download AdwCleaner by Xplode onto your desktop.
[ul]
[li]Close all open programs and internet browsers.[/li][li]Double click on adwcleaner.exe to run the tool.[/li][li]Click on Scan button.[/li][li]When the scan has finished click on Clean button.[/li][li]Your computer will be rebooted automatically. A text file will open after the restart.[/li][li]Please post the contents of that logfile with your next reply.[/li][li]You can find the logfile at C:\AdwCleaner[S1].txt as well.[/li][/ul]
After you have posted the FRST fix.
Disable your Antivirus & Anti spyware applications!!
Download Autologger to your desktop.
Create a new folder on desktop.
Unzip it there.
Right click Autologger and run as admin.
AVZ4 will open and scan your machine, allow this to complete.
Upload Collectionlog.zip to your next reply.
[MEDIA=imgur]KA81Q57[/MEDIA]
On a side note. You are Running from C:\Users\MSI CR-460\Downloads
The program is designed to work from the Desktop.
Make sure and have FRST & the Fixlist on the deskop, prior to pressing fix.
i cannot run suprestric as administrator..it pop up message "windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item.
Delete the copy you have of it, then reboot your machine. Re download it, if you still can not run it then skip it. That may also be due to MicrosoftSecurity Essentials deleting it, uninstall MSE while we work on your machine.
Computer Policy update has completed successfully.
========= End of CMD: =========
========= bitsadmin /reset /allusers =========
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.
BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.
========= netsh advfirewall set allprofiles state ON =========
Ok.
========= End of CMD: =========
========= ipconfig /flushdns =========
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========= End of CMD: =========
=========== EmptyTemp: ==========
BITS transfer queue => 8388608 B
DOMStoree, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 1508947 B
Java, Flash, Steam htmlcache => 0 B
Windows/system/drivers => 9956369 B
Edge => 0 B
Chrome => 0 B
Firefox => 0 B
Opera => 0 B
Temp, IE cache, history, cookies, recent:
Users => 0 B
Default => 0 B
Public => 0 B
ProgramData => 0 B
systemprofile => 0 B
LocalService => 0 B
NetworkService => 3698 B
MSI CR-460 => 14684554 B
RecycleBin => 135499 B
EmptyTemp: => 33.1 MB temporary data Removed.
Locate the HijackThis file from within the Autologger Folder.
Close all other open programs prior to running this tool!!
Right Click Run as Administrator.
Click Scan.
Then checkmark the items listed below.
Now click on fix checked.
After the fix is complete, then reboot your machine.
Step 2: ClearLNK
Download ClearLNK save it to your desktop.
Drag the file Check_Browsers_LNK from your Collection log made earlier.
As per picture.
A report on the work as a file ClearLNK- .log
Will be produced, post that log.
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