Windows 10 Start button, network volume, battery and action center don't work

**Jeremie** · 01-07-2017, 01:08 AM

since the problem is clearly in the O.S., if I restore from a restore point that was made a month (approx) ago, will it make the OS work like it did before or will it only change my programs?

**Malnutrition** · 01-07-2017, 01:09 AM

I think you should go ahead and run the fix, within the fix is the solution.

**Jeremie** · 01-07-2017, 01:19 AM

[HEADING=1]Fix result of Farbar Recovery Scan Tool (x64) Version: 01-01-2017
Ran by Quelqu’un (06-01-2017 20:09:01) Run:1
Running from C:\Users\Quelqu’un\Desktop
Loaded Profiles: Quelqu’un (Available Profiles: Quelqu’un & battlecruiser)
Boot Mode: Normal[/HEADING]
fixlist content:

Start
CreateRestorePoint:
Closeprocesses:
Emptytemp:
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\system: [NoDispAppearancePage] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoPreviewPane] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoTrayContextMenu] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoSetTaskbar] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoViewContextMenu] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoWinkeys] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoTrayItemsDisplay] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [HideClock] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [HideSCANetwork] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [HideSCAVolume] 0
HKU\S-1-5-21-3980963936-1557843195-203842877-1001...\Policies\Explorer: [NoInstrumentation] 1
Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip..\Interfaces{05ef7c5a-aaf5-4007-a27d-38eb014e8614}: [NameServer] 198.101.242.72,23.253.163.53,25.0.0.1
Tcpip..\Interfaces{1e857cd1-da1f-4ef5-bf7a-348a2afe1988}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{1e857cd1-da1f-4ef5-bf7a-348a2afe1988}: [DhcpNameServer] 10.17.0.1
Tcpip..\Interfaces{360f2aa3-d847-493b-95c3-e7ed0bddc2b2}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{360f2aa3-d847-493b-95c3-e7ed0bddc2b2}: [DhcpNameServer] 8.8.8.8 8.8.4.4
Tcpip..\Interfaces{39461d4f-e9a6-4516-86b0-6cb9ce9f4ea9}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{77c6b013-46a0-4bb6-89f9-8e7ea791f25e}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{79816788-6263-4ca0-9ac7-68e40a1b3678}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{9fc13bb4-5466-4402-a923-c247d0df61e4}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{9fc13bb4-5466-4402-a923-c247d0df61e4}: [DhcpNameServer] 10.10.10.10
Tcpip..\Interfaces{c173450f-f5a5-46db-8693-2cc6eb093a35}: [NameServer] 198.101.242.72,23.253.163.53
Tcpip..\Interfaces{d8485dc9-462b-4d4b-b356-c770f8ee2a2c}: [NameServer] 198.101.242.72,23.253.163.53,192.168.1.1
Tcpip..\Interfaces{d8485dc9-462b-4d4b-b356-c770f8ee2a2c}: [DhcpNameServer] 192.168.1.1
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Users/Quelqu’un/Documents/Home/Homepage.html
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://acer15.msn.com/?pc=ACTE
SearchScopes: HKLM → {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://cf.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
SearchScopes: HKLM-x32 → {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://cf.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
SearchScopes: HKU\S-1-5-21-3980963936-1557843195-203842877-1001 → DefaultScope {7628DB24-0587-48AE-9CE3-B830B02E9BC0} URL =
SearchScopes: HKU\S-1-5-21-3980963936-1557843195-203842877-1001 → {7628DB24-0587-48AE-9CE3-B830B02E9BC0} URL =
SearchScopes: HKU\S-1-5-21-3980963936-1557843195-203842877-1001 → {AA9A4890-4262-4441-8977-E2FFCBFB706C} URL = hxxp://cf.yhs4.search.yahoo.com/yhs/search?hspart=acer&hsimp=yhs-acer_001&p={searchTerms}
BHO: Java™ Plug-In SSV Helper → {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} → C:\Program Files\Java\jre1.8.0_101\bin\ssv.dll [2016-10-04] (Oracle Corporation)
BHO: No Name → {B4F3A835-0E21-4959-BA22-42B3008E02FF} → No File
Toolbar: HKLM - QT Command Bar - {d2bf470e-ed1c-487f-a666-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM - QT Command Bar 2 - {d2bf470e-ed1c-487f-a777-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM - QTTabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM - QT Base Toolbar - {d2bf470e-ed1c-487f-a300-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM-x32 - QT Command Bar - {d2bf470e-ed1c-487f-a666-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM-x32 - QT Command Bar 2 - {d2bf470e-ed1c-487f-a777-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM-x32 - QTTabBar - {d2bf470e-ed1c-487f-a333-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
Toolbar: HKLM-x32 - QT Base Toolbar - {d2bf470e-ed1c-487f-a300-2bd8835eb6ce} - C:\WINDOWS\SYSTEM32\mscoree.dll [2016-07-16] (Microsoft Corporation)
FF Homepage: Mozilla\Firefox\Profiles\u676v7ok.default → file:///C:/Users/Quelqu’un/Documents/Home/New Homepage.html
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ftp", “127.0.0.1”
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ftp_port", 4444
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → http", “127.0.0.1”
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → http_port", 4444
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → socks", “127.0.0.1”
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → socks_port", 4444
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ssl", “127.0.0.1”
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ssl_port", 4444
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → type", 0
FF Extension: (newtab.url) - C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions@newtaburl.xpi [2016-06-28]
FF Extension: (Amazon Assistant for Firefox) - C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions\abb@amazon.com.xpi [2016-06-09]
FF Extension: (Adblock Plus) - C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2016-08-25]
FF Extension: (newtab.url) - C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\36kffurb.Default User\Extensions@newtaburl.xpi [2016-09-02]
FF Extension: (HackBar) - C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\36kffurb.Default User\Extensions{F5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4}.xpi [2016-12-22]
FF HKLM-x32...\Firefox\Extensions: [{F003DA68-8256-4b37-A6C4-350FA04494DF}] - C:\Program Files\Logitech\SetPointP\LogiSmoothFirefoxExt => not found
FF Plugin-x32: @tools.google.com/Google Update;version=3 → C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-17] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 → C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-17] (Google Inc.)
CHR StartupUrls: Profile 2 → “file:///C:/Users/Quelqu’un/Documents/Home/Homepage.html”
CHR Extension: (YouTube) - C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Profile 2\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-12-05]
CHR Extension: (Proxy SwitchySharp) - C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Profile 2\Extensions\dpplabbmogkhghncfbfdeeokoefdjegm [2016-12-05]
CHR HKLM...\Chrome\Extension: [pfcgjlglddicjopgimohdcbmabacamll] - <no Path/update_url>
CHR HKLM-x32...\Chrome\Extension: [fhoibnponjcgjgcnfacekaijdbbplhib] - hxxps://chrome.google.com/webstore/detail/fhoibnponjcgjgcnfacekaijdbbplhib
CHR HKLM-x32...\Chrome\Extension: [pfcgjlglddicjopgimohdcbmabacamll] - <no Path/update_url>
S4 TenorshareReibootService; C:\Users\Quelqu’un\Downloads\ReiBoot\TenorshareRei bootService.exe
S3 klids; ??\C:\ProgramData\Kaspersky Lab\AVP16.0.1\Bases\klids.sys
2017-01-05 18:51 - 2016-10-07 10:31 - 00000000 ____D C:\ProgramData\KMSAutoS
2016-07-06 15:05 - 2016-07-06 15:08 - 0000820 _____ () C:\Users\Quelqu’un\AppData\Roaming\MPQEditor.ini
2016-11-28 23:05 - 2017-01-05 15:39 - 0000600 _____ () C:\Users\Quelqu’un\AppData\Roaming\winscp.rnd
2016-08-15 17:20 - 2016-08-15 17:20 - 0001472 _____ () C:\Users\Quelqu’un\AppData\Local\recently-used.xbel
2016-08-15 10:45 - 2016-08-15 10:45 - 0007595 _____ () C:\Users\Quelqu’un\AppData\Local\Resmon.ResmonCfg
2016-11-18 14:41 - 2016-11-18 14:41 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2016-08-07 05:49 - 2017-01-05 22:48 - 0019535 _____ () C:\ProgramData\empty.ico
Task: {652A4EC9-22E8-4D31-820F-4E725660E947} - System32\Tasks\KMSAutoNet => C:\ProgramData\KMSAutoS\KMSAuto Net.exe [2016-10-07] (MSFree Inc.)
Task: {7524F6F3-9C4A-47DE-83ED-28443E912CDB} - System32\Tasks\FUBTrackingByPLD => C:\OEM\Preload\FubTracking\FubTracking.exe [2015-05-14] ()
Task: {A69D6F30-4E24-44A0-892B-D433473ED42B} - System32\Tasks\Quick Access => C:\Program Files\Acer\Acer Quick Access\QALauncher.exe [2015-07-17] (Acer Incorporated)
Task: {B8CD01D7-F313-4F66-92C9-98A4E9451BFB} - \OfficeSoftwareProtectionPlatform\SvcRestartTask → No File <==== ATTENTION
Task: {E83293C0-83EE-42A1-AE7F-802CD4C7BDF0} - System32\Tasks\UbtFrameworkService => C:\Program Files\Acer\User Experience Improvement Program\Framework\TriggerFramework.exe [2014-03-12] (TODO: )
C:\Program Files\Acer\User Experience Improvement Program
ShortcutWithArgument: C:\Users\Quelqu’un\AppData\Roaming\Microsoft\Inter net Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\9501e18d7c2ab92e\Googl e Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) → --profile-directory=“Profile 2”
ShortcutWithArgument: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk → C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) → --disable-new-avatar-menu – “%1”
HKLM...\Policies\Explorer: [NoRecentDocsNetHood] 0
HKLM...\Policies\Explorer: [NoChangeStartMenu] 0
CHR HKLM...\Chrome\Extension: [fhoibnponjcgjgcnfacekaijdbbplhib] - hxxps://chrome.google.com/webstore/detail/fhoibnponjcgjgcnfacekaijdbbplhib
CHR HKLM-x32...\Chrome\Extension: [fhoibnponjcgjgcnfacekaijdbbplhib] - hxxps://chrome.google.com/webstore/detail/fhoibnponjcgjgcnfacekaijdbbplhib
BHO: No Name → {B4F3A835-0E21-4959-BA22-42B3008E02FF} → No File
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore: [DisableSR/DisableConfig] <===== ATTENTION
GroupPolicy: Restriction <======= ATTENTION
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
S4 KMSEmulator; C:\ProgramData\KMSAutoS\bin\KMSSS.exe [301056 2015-07-23] (MDL Forum, mod by Ratiborus) [File not signed]
2017-01-05 18:51 - 2016-10-07 10:31 - 00000000 ____D C:\ProgramData\KMSAutoS
Bonjour (HKLM...{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
YTD Video Downloader 5.3 (HKLM-x32...{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 5.3 - GreenTree Applications SRL) <==== ATTENTION
Task: {B8CD01D7-F313-4F66-92C9-98A4E9451BFB} - \OfficeSoftwareProtectionPlatform\SvcRestartTask → No File <==== ATTENTION
Task: {B8CD01D7-F313-4F66-92C9-98A4E9451BFB} - \OfficeSoftwareProtectionPlatform\SvcRestartTask → No File <==== ATTENTION
Task: {652A4EC9-22E8-4D31-820F-4E725660E947} - System32\Tasks\KMSAutoNet => C:\ProgramData\KMSAutoS\KMSAuto Net.exe [2016-10-07] (MSFree Inc.)
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state Off
CMD: ipconfig /flushdns
CMD: netsh winsock reset catalog
CMD: netsh int ip reset c:\resetlog.txt
CMD: ipconfig /release
CMD: ipconfig /renew
CMD: netsh int ipv4 reset
CMD: netsh int ipv6 reset
reboot:
End

Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\system\NoDispAppearancePage => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoPreviewPane => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoTrayContextMenu => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoSetTaskbar => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoViewContextMenu => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoWinkeys => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoTrayItemsDisplay => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\HideClock => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\HideSCANetwork => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\HideSCAVolume => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoInstrumentation => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\DhcpNameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{05ef7c5a-aaf5-4007-a27d-38eb014e8614}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{1e857cd1-da1f-4ef5-bf7a-348a2afe1988}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{1e857cd1-da1f-4ef5-bf7a-348a2afe1988}\DhcpNameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{360f2aa3-d847-493b-95c3-e7ed0bddc2b2}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{360f2aa3-d847-493b-95c3-e7ed0bddc2b2}\DhcpNameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{39461d4f-e9a6-4516-86b0-6cb9ce9f4ea9}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{77c6b013-46a0-4bb6-89f9-8e7ea791f25e}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{79816788-6263-4ca0-9ac7-68e40a1b3678}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{9fc13bb4-5466-4402-a923-c247d0df61e4}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{9fc13bb4-5466-4402-a923-c247d0df61e4}\DhcpNameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{c173450f-f5a5-46db-8693-2cc6eb093a35}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{d8485dc9-462b-4d4b-b356-c770f8ee2a2c}\NameServer => value removed successfully
HKLM\System\CurrentControlSet\Services\Tcpip\Param eters\Interfaces{d8485dc9-462b-4d4b-b356-c770f8ee2a2c}\DhcpNameServer => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Internet Explorer\Main\Start Page => value restored successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\Software\Microsoft\Internet Explorer\Main\Default_Page_URL => value restored successfully
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key removed successfully
HKCR\CLSID{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key removed successfully
HKCR\Wow6432Node\CLSID{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key not found.
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\DefaultScope => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{7628DB24-0587-48AE-9CE3-B830B02E9BC0} => key removed successfully
HKCR\CLSID{7628DB24-0587-48AE-9CE3-B830B02E9BC0} => key not found.
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key removed successfully
HKCR\CLSID{AA9A4890-4262-4441-8977-E2FFCBFB706C} => key not found.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} => key removed successfully
HKCR\CLSID{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} => key not found.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects{B4F3A835-0E21-4959-BA22-42B3008E02FF} => key removed successfully
HKCR\CLSID{B4F3A835-0E21-4959-BA22-42B3008E02FF} => key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a666-2bd8835eb6ce} => value removed successfully
HKCR\CLSID{d2bf470e-ed1c-487f-a666-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a777-2bd8835eb6ce} => value removed successfully
HKCR\CLSID{d2bf470e-ed1c-487f-a777-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a333-2bd8835eb6ce} => value removed successfully
HKCR\CLSID{d2bf470e-ed1c-487f-a333-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a300-2bd8835eb6ce} => value removed successfully
HKCR\CLSID{d2bf470e-ed1c-487f-a300-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a666-2bd8835eb6ce} => value removed successfully
HKCR\Wow6432Node\CLSID{d2bf470e-ed1c-487f-a666-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a777-2bd8835eb6ce} => value removed successfully
HKCR\Wow6432Node\CLSID{d2bf470e-ed1c-487f-a777-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a333-2bd8835eb6ce} => value removed successfully
HKCR\Wow6432Node\CLSID{d2bf470e-ed1c-487f-a333-2bd8835eb6ce} => key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{d2bf470e-ed1c-487f-a300-2bd8835eb6ce} => value removed successfully
HKCR\Wow6432Node\CLSID{d2bf470e-ed1c-487f-a300-2bd8835eb6ce} => key not found.
Firefox “homepage” removed successfully
Firefox Proxy settings were reset.
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ftp_port", 4444 => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → http", “127.0.0.1” => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → http_port", 4444 => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → socks", “127.0.0.1” => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → socks_port", 4444 => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ssl", “127.0.0.1” => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → ssl_port", 4444 => not found
FF NetworkProxy: Mozilla\Firefox\Profiles\u676v7ok.default → type", 0 => not found
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions@newtaburl.xpi => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions\abb@amazon.com.xpi => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\u676v7ok.default\Extensions{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\36kffurb.Default User\Extensions@newtaburl.xpi => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\36kffurb.Default User\Extensions{F5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4}.xpi => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Mozilla\Firefox \Profiles\36kffurb.Default User\Extensions{F5DDF39C-9293-4d5e-9AA8-E04E6DD5E9B4}.xpi => path removed successfully
HKLM\Software\Wow6432Node\Mozilla\Firefox\Extensio ns\{F003DA68-8256-4b37-A6C4-350FA04494DF} => value removed successfully
HKLM\Software\Wow6432Node\MozillaPlugins@tools.google.com/Google Update;version=3 => key removed successfully
C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll => moved successfully
HKLM\Software\Wow6432Node\MozillaPlugins@tools.google.com/Google Update;version=9 => key removed successfully
C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll => not found.
Chrome StartupUrls => removed successfully
C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Profile 2\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo => moved successfully
C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Profile 2\Extensions\dpplabbmogkhghncfbfdeeokoefdjegm => moved successfully
HKLM\SOFTWARE\Google\Chrome\Extensions\pfcgjlglddi cjopgimohdcbmabacamll => key removed successfully
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions \fhoibnponjcgjgcnfacekaijdbbplhib => key removed successfully
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions \pfcgjlglddicjopgimohdcbmabacamll => key removed successfully
HKLM\System\CurrentControlSet\Services\TenorshareR eibootService => key removed successfully
TenorshareReibootService => service removed successfully
HKLM\System\CurrentControlSet\Services\klids => key could not remove, key could be protected
C:\ProgramData\KMSAutoS => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\MPQEditor.ini => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\winscp.rnd => moved successfully
C:\Users\Quelqu’un\AppData\Local\recently-used.xbel => moved successfully
C:\Users\Quelqu’un\AppData\Local\Resmon.ResmonCfg => moved successfully
C:\ProgramData\DP45977C.lfl => moved successfully
C:\ProgramData\empty.ico => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{652A4EC 9-22E8-4D31-820F-4E725660E947} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{652A4EC 9-22E8-4D31-820F-4E725660E947} => key removed successfully
C:\WINDOWS\System32\Tasks\KMSAutoNet => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\KMSAutoN et => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon{7524F6F 3-9C4A-47DE-83ED-28443E912CDB} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{7524F6F 3-9C4A-47DE-83ED-28443E912CDB} => key removed successfully
C:\WINDOWS\System32\Tasks\FUBTrackingByPLD => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\FUBTrack ingByPLD => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon{A69D6F3 0-4E24-44A0-892B-D433473ED42B} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{A69D6F3 0-4E24-44A0-892B-D433473ED42B} => key removed successfully
C:\WINDOWS\System32\Tasks\Quick Access => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Quick Access => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain{B8CD01D 7-F313-4F66-92C9-98A4E9451BFB} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B8CD01D 7-F313-4F66-92C9-98A4E9451BFB} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\OfficeSo ftwareProtectionPlatform\SvcRestartTask => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon{E83293C 0-83EE-42A1-AE7F-802CD4C7BDF0} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{E83293C 0-83EE-42A1-AE7F-802CD4C7BDF0} => key removed successfully
C:\WINDOWS\System32\Tasks\UbtFrameworkService => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UbtFrame workService => key removed successfully
C:\Program Files\Acer\User Experience Improvement Program => moved successfully
C:\Users\Quelqu’un\AppData\Roaming\Microsoft\Inter net Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\9501e18d7c2ab92e\Googl e Chrome.lnk => Shortcut argument removed successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk => Shortcut argument removed successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoRecentDocsNetHood => value removed successfully
HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\Explorer\NoChangeStartMenu => value removed successfully
HKLM\SOFTWARE\Google\Chrome\Extensions\fhoibnponjc gjgcnfacekaijdbbplhib => key removed successfully
HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions \fhoibnponjcgjgcnfacekaijdbbplhib => key not found.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects{B4F3A835-0E21-4959-BA22-42B3008E02FF} => key not found.
HKCR\CLSID{B4F3A835-0E21-4959-BA22-42B3008E02FF} => key not found.
HKLM\Software\Policies\Microsoft\Windows NT\SystemRestore => key removed successfully
C:\WINDOWS\system32\GroupPolicy\Machine => moved successfully
C:\WINDOWS\system32\GroupPolicy\GPT.ini => moved successfully
C:\WINDOWS\SysWOW64\GroupPolicy\GPT.ini => moved successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Policies\Microsoft\Internet Explorer => key removed successfully
HKLM\System\CurrentControlSet\Services\KMSEmulator => key removed successfully
KMSEmulator => service removed successfully
“C:\ProgramData\KMSAutoS” => not found.
Bonjour (HKLM...{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.) => Error: No automatic fix found for this entry.
YTD Video Downloader 5.3 (HKLM-x32...{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 5.3 - GreenTree Applications SRL) <==== ATTENTION => Error: No automatic fix found for this entry.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B8CD01D 7-F313-4F66-92C9-98A4E9451BFB} => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\OfficeSo ftwareProtectionPlatform\SvcRestartTask => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{B8CD01D 7-F313-4F66-92C9-98A4E9451BFB} => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\OfficeSo ftwareProtectionPlatform\SvcRestartTask => key not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks{652A4EC 9-22E8-4D31-820F-4E725660E947} => key not found.
C:\WINDOWS\System32\Tasks\KMSAutoNet => not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\KMSAutoN et => key not found.

========= RemoveProxy: =========

HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVers ion\Internet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVers ion\Internet Settings\Connections\SavedLegacySettings => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Int ernet Settings\Connections\DefaultConnectionSettings => value removed successfully
HKU\S-1-5-21-3980963936-1557843195-203842877-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Int ernet Settings\Connections\SavedLegacySettings => value removed successfully

========= End of RemoveProxy: =========

========= netsh advfirewall reset =========

Ok.

========= End of CMD: =========

========= netsh advfirewall set allprofiles state Off =========

Ok.

========= End of CMD: =========

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

========= netsh winsock reset catalog =========

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

========= End of CMD: =========

========= netsh int ip reset c:\resetlog.txt =========

Resetting Global, OK!
Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Route, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Restart the computer to complete this action.

========= End of CMD: =========

========= ipconfig /release =========

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Connexion au r‚seau local* 3 while it has its media disconnected.
No operation can be performed on Connexion au r‚seau local* 5 while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Ethernet 3 while it has its media disconnected.
No operation can be performed on Ethernet 4 while it has its media disconnected.
No operation can be performed on Ethernet 5 while it has its media disconnected.
No operation can be performed on Connexion r‚seau Bluetooth while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Connexion au r‚seau local* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Connexion au r‚seau local* 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a495:2271:fa60:dcb9%20
Default Gateway . . . . . . . . . :

Ethernet adapter Connexion r‚seau Bluetooth:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

========= End of CMD: =========

========= ipconfig /renew =========

Windows IP Configuration

No operation can be performed on Ethernet while it has its media disconnected.
No operation can be performed on Connexion au r‚seau local* 3 while it has its media disconnected.
No operation can be performed on Connexion au r‚seau local* 5 while it has its media disconnected.
No operation can be performed on Ethernet 2 while it has its media disconnected.
No operation can be performed on Ethernet 3 while it has its media disconnected.
No operation can be performed on Ethernet 4 while it has its media disconnected.
No operation can be performed on Ethernet 5 while it has its media disconnected.
No operation can be performed on Connexion r‚seau Bluetooth while it has its media disconnected.

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Connexion au r‚seau local* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Connexion au r‚seau local* 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Ethernet 5:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::a495:2271:fa60:dcb9%20
IPv4 Address. . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter Connexion r‚seau Bluetooth:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

========= End of CMD: =========

========= netsh int ipv4 reset =========

Resetting Interface, OK!
Resetting , failed.
Access is denied.

Restart the computer to complete this action.

========= End of CMD: =========

========= netsh int ipv6 reset =========

Resetting Interface, OK!
Resetting Unicast Address, OK!
Resetting Neighbor, OK!
Resetting Path, OK!
Resetting Route, OK!
Resetting , failed.
Access is denied.

Resetting , OK!
Resetting , OK!
Restart the computer to complete this action.

========= End of CMD: =========

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 52145232 B
Java, Flash, Steam htmlcache => 244406856 B
Windows/system/drivers => 23359943 B
Edge => 10839703 B
Chrome => 423377427 B
Firefox => 78354257 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 0 B
systemprofile32 => 0 B
LocalService => 928742 B
NetworkService => 0 B
Quelqu’un => 5013784555 B
battlecruiser => 0 B

RecycleBin => 257702 B
EmptyTemp: => 5.4 GB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 20:11:28 ====

**Malnutrition** · 01-07-2017, 01:20 AM

How is your machine running now?

**Jeremie** · 01-07-2017, 01:21 AM

Still buggy… button dont work

**Malnutrition** · 01-07-2017, 01:23 AM

Is the computer working correctly now?

**Malnutrition** · 01-07-2017, 01:26 AM

I do not think that a system restore point will work since, it was disabled.

I think the best course of action is for you to run the other tools, then we will repair the OS with the windows all in one repair tool. You are not out of the hot water yet, I suspect there is still malware on this machine.

**Jeremie** · 01-07-2017, 01:26 AM

Originally posted by Malnutrition

Is the computer working correctly now?

It works… I guess, but it works as it did before… My issue is still here, The windows start button, network, volume, battery and action center wont work

**Malnutrition** · 01-07-2017, 01:28 AM

So, go ahead and run the other tools that I posted.
Once I am certain that you are clear of malware then we will attempt to fix the error.
Trying to fix it at this point may just lead back to the same errors.

**Jeremie** · 01-07-2017, 01:33 AM

What tools?

**Malnutrition** · 01-07-2017, 01:36 AM

The tools in this post.

**Jeremie** · 01-07-2017, 01:49 AM

Code:

Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 10 Home x64
Ran by Quelqu'un (Administrator) on 2017-01-06 at 20:37:35.40

File System: 4

Successfully deleted: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader.lnk (Shortcut)
Successfully deleted: C:\ProgramData\ytd video downloader (Folder)
Successfully deleted: C:\Users\Quelqu’un\AppData\Local\crashrpt (Folder)
Successfully deleted: C:\Users\Quelqu’un\AppData\Local\vghd (Folder)

Registry: 2

Successfully deleted: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{093F479D-712E-46CD-9E06-62E734A05F68} (Registry Value)
Successfully deleted: HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar\{093F479D-712E-46CD-9E06-62E734A05F68} (Registry Value)

Code:

Scan was completed on 2017-01-06 at 20:42:27.92
End of JRT log

[HEADING=1]AdwCleaner v6.042 - Rapport créé le 06/01/2017 à 20:45:09[/HEADING]
[HEADING=1]Mis à jour le 06/01/2017 par Malwarebytes[/HEADING]
[HEADING=1]Base de données : 2017-01-06.1 [Serveur][/HEADING]
[HEADING=1]Système d’exploitation : Windows 10 Home (X64)[/HEADING]
[HEADING=1]Nom d’utilisateur : Quelqu’un - PC[/HEADING]
[HEADING=1]Exécuté depuis : C:\Users\Quelqu’un\Downloads\adwcleaner_6.042.exe[/HEADING]
[HEADING=1]Mode: Scan[/HEADING]
[HEADING=1]Support : https://www.malwarebytes.com/support[/HEADING]
***** [ Services ] *****

Aucun service malveillant trouvé.

***** [ Dossiers ] *****

Dossier trouvé: C:\Users\Quelqu’un\AppData\Roaming\Hola
Dossier trouvé: C:\Program Files\Hola
Dossier trouvé: C:\Program Files (x86)\GreenTree Applications
Dossier trouvé: C:\Users\Public\Pokki

***** [ Fichiers ] *****

Aucun fichier malveillant trouvé.

***** [ DLL ] *****

Aucune DLL patchée trouvée.

***** [ WMI ] *****

Aucune clé malveillante trouvée.

***** [ Raccourcis ] *****

Aucun raccourci infecté trouvé.

***** [ Tâches planifiées ] *****

Tâche trouvée: Software Update Application

***** [ Registre ] *****

Clé trouvée: HKU.DEFAULT\Software\Hola
Clé trouvée: HKU\S-1-5-18\Software\Hola
Clé trouvée: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}
Clé trouvée: [x64] HKLM\SOFTWARE\Hola
Clé trouvée: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
Clé trouvée: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
Clé trouvée: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\solvusoft.com
Clé trouvée: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage[www.solvusoft.com](http://www.solvusoft.com)
Clé trouvée: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\DOMStorage\solvusoft.com
Clé trouvée: HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\DOMStorage[www.solvusoft.com](http://www.solvusoft.com)
Clé trouvée: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com
Clé trouvée: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com
Clé trouvée: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\solvusoft.com
Clé trouvée: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage[www.solvusoft.c](http://www.solvusoft.c)
Clé trouvée: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\DOMStorage\solvusoft.com
Clé trouvée: [x64] HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion \AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children\001\Internet Explorer\DOMStorage[www.solvusoft.com](http://www.solvusoft.com)

***** [ Navigateurs web ] *****

Aucune préférence Firefox malveillante trouvée.
Chromium préf trouvée: [C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Default\Web data] - ask.com
Chromium préf trouvée: [C:\Users\Quelqu’un\AppData\Local\Google\Chrome\Use r Data\Profile 2\Web data] - ask.com

C:\AdwCleaner\AdwCleaner[S0].txt - [3740 octets] - [06/01/2017 20:45:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3814 octets] ##########

those two are finished, the other two are running

**Malnutrition** · 01-07-2017, 01:52 AM

Your adware cleaner log indicates that you did not remove the items. You should run these tools in the order I have listed. Once the other tools are ran, then run adware cleaner again and post the new log.

**Jeremie** · 01-07-2017, 01:54 AM

Of course I didn’t remove them, I need those apps There were on my PC since the begging, I can assure you they are not the problem

**Malnutrition** · 01-07-2017, 01:59 AM

Hola & Pokki are known malware.

Hola uses your machine as a bot.
Pokki is straight up malware.

As well as the other apps, you should certainly remove them. They might not be the exact problem, but a little of this and little of that… Build up to be a whole lot of something. Leaving these malwares on your machine is a terrible idea.

Windows 10 Start button, network volume, battery and action center don't work

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