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I do not feel I can turn you loose just yet, with these scans we should be able to mop anything up that remains on the machine.
Scan with TDSSKiller
Please download TDSSKiller by Kaspersky and save it to your desktop.
[ul]
[li]Right-click on https://sites.google.com/site/canned..._Kaspersky.png icon and select https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg Run as Administrator to start the tool.[/li][li]Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.[/li][li]Your machine may appear very slow and unusable after that - it’s normal.[/li][li]TDSSKiller will run automaticaly. Click on Change parameters and click OK.[/li][li]Click the Start Scan button and wait patiently.[/li][/ul]
If anything will be found follow this guidelines:
[ul]
[li]If a suspicious object is detected, the default action will be Skip, click on Continue.[/li][li]If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.[/li]Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
If Cure is not available, please choose Skip instead.
[li]Do not choose Delete unless instructed![/li][/ul]
A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version][Date][Time]_log.txt. Please include the contents of that file in your next post.
Step 2: ESET Online Scanner
Important note: This scan may take an extended amount of time, make certain your machine does not go to sleep.
[ul]
[li]Click here to download the installer for ESET Online Scanner and save it to your Desktop.[/li][li]Disable all your antivirus and antimalware software [/li]
[li]Right click on esetsmartinstaller_enu.exe and select Run as Administrator.[/li][li]Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.[/li][li]Select Enable detection of potentially unwanted applications.[/li][li]Click Advanced Settings, then place a checkmark in the following:[/li]
ZHP Diag Scan to get a more in depth look into your machine.
Download ZHP Diag to your desktop.
When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.
Scan with TDSSKiller
Please download TDSSKiller by Kaspersky and save it to your desktop.
[ul]
[li]Right-click on https://sites.google.com/site/canned..._Kaspersky.png icon and select https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg Run as Administrator to start the tool.[/li][li]Click on Change parameters and put a checkmark beside Loaded modules. A reboot will be needed to apply the changes, allow it to do so.[/li][li]Your machine may appear very slow and unusable after that - it’s normal.[/li][li]TDSSKiller will run automaticaly. Click on Change parameters and click OK.[/li][li]Click the Start Scan button and wait patiently.[/li][/ul]
If anything will be found follow this guidelines:
[ul]
[li]If a suspicious object is detected, the default action will be Skip, click on Continue.[/li][li]If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.[/li]Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
If Cure is not available, please choose Skip instead.
[li]Do not choose Delete unless instructed![/li][/ul]
A report will be created in your root directory, (usually C:\ drive) in the form of TDSSKiller.[Version][Date][Time]_log.txt. Please include the contents of that file in your next post.
Step 2: ESET Online Scanner
Important note: This scan may take an extended amount of time, make certain your machine does not go to sleep.
[ul]
[li]Click here to download the installer for ESET Online Scanner and save it to your Desktop.[/li][li]Disable all your antivirus and antimalware software [/li]
[li]Right click on esetsmartinstaller_enu.exe and select Run as Administrator.[/li][li]Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.[/li][li]Select Enable detection of potentially unwanted applications.[/li][li]Click Advanced Settings, then place a checkmark in the following:[/li]
- [li]Remove found threats[/li][li]Scan archives[/li][li]Scan for potentially unsafe applications[/li][li]Enable Anti-Stealth technology[/li][/ul]
[li]Click Start to begin scanning.[/li][li]ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.[/li][li]When the scan is done, click List threats (only available if ESET Online Scanner found something).[/li][li]Click Export, then save the file to your desktop.[/li][li]Click Back, then Finish to exit ESET Online Scanner.[/li]
ZHP Diag Scan to get a more in depth look into your machine.
Download ZHP Diag to your desktop.
- Right Click Run as Admin.
2. Click the Scanner button.
When complete please push the report button.
A notepad will open… copy and paste the report in your next reply.
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