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You were infected by an adware known as Navipromo. It’s an adware that uses rootkit techniques to hide itself. To verify it has indeed been removed, I need you to do one final scan for me.
Download Malwarebytes Anti-Malware and run it.
[ul]
[li]Make sure a checkmark is placed next to Launch Malwarebytes’ Anti-Malware, then click Finish.[/li][li]Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.[/li][li]Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.[/li][li]Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.[/li][li]If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).[/li][li]The scan may take some time to finish,so please be patient.[/li][li]If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.[/li][li]While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.[/li][li]The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.[/li][/ul]
Please copy and paste the contents of the log in your next reply.
Download Malwarebytes Anti-Malware and run it.
[ul]
[li]Make sure a checkmark is placed next to Launch Malwarebytes’ Anti-Malware, then click Finish.[/li][li]Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.[/li][li]Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.[/li][li]Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.[/li][li]If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).[/li][li]The scan may take some time to finish,so please be patient.[/li][li]If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.[/li][li]While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.[/li][li]The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.[/li][/ul]
Please copy and paste the contents of the log in your next reply.
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