๐ข A Message from the PCHF Team: Thank You for Your Patience
Date: October 9, 2025
Dear PCHF Community,
We want to extend our sincerest apologies for the recent downtime and technical interruptions you may have experienced while accessing PCHF. Our team has been hard at work performing a major migration and system upgrade to improve performance, reliability, and long-term stability.
What Happened
During the migration process, we encountered unexpected configuration and compatibility issues between our forum software and the new server environment. This resulted in intermittent outages and login problems. While no user data was lost, we recognize that this downtime caused frustration and inconvenience โ and we sincerely appreciate your patience.
Password Resets Required
As part of the upgrade and enhanced security measures, all members will need to reset their passwords before logging back in.
However, our email delivery system is currently offline while we finish re-configuring the mail service on the new server.
If you attempt a password reset and do not receive the reset email, please donโt worry โ the system is working, but messages cannot be delivered until the mail service is back online.
Weโre actively working to restore email functionality and expect it to be available soon. Once live, weโll post a follow-up announcement confirming that password reset emails are being delivered successfully.
What Weโve Done
- Completed the migration to a faster and more secure hosting environment.
- Upgraded key components including the forum software, database, and backend services.
- Verified the integrity of all posts, threads, and accounts โ no data was lost.
- Implemented new monitoring and backup systems to prevent similar issues in the future.
Whatโs Next
Over the coming days, weโll continue tuning the site and monitoring performance.
If you notice any issues โ such as broken links, login errors, or missing posts โ please let us know once our Contact Us form is back online, or post in the Site Feedback section when you regain access.
Thank You
We truly appreciate your understanding, patience, and continued support throughout this transition. PCHF has always been built on community, and your trust helps us move forward stronger than ever.
These upgrades lay the foundation for a faster, safer, and more reliable experience for everyone.
Thank you for being part of PCHF. Weโre glad to have you back!
โ The PCHF Management Team
Comment