Laptop can't see 5g network

[jenk1314]

I have an older Toshiba satellite L505 series that I use every day. Just switched my Internet from 2,4 to the. Now my laptop won’t connect. It doesn’t even come up as an optional network choice
Is the a easy fix instead of replacing the network card? I live in a small remote island with no PC repair shop near me for 185 miles, one way.. is there something easily installed that I can purchase and have shipped to me, that can help the laptop see and connect to the?

[veeg]

Hello

You could try an usb wifi connection.. Just make sure the part is compatible with your usb port. Also compatible with win 7.

[xrobwx71]

What make and model is the router? Most have the capability to use 2.4 or 5.

As you’ve found out the laptop only supports 802.11b/g/n which is 2.4 MHz only.

[jenk1314]

What make and model is the router? Most have the capability to use 2.4 or 5.

As you’ve found out the laptop only supports 802.11b/g/n which is 2.4 MHz only.

It’s a Toshiba satellite it’s about 5 or 6 years old and I don’t know the exact model number because the numbers on the sticker underneath have been rubbed off somehow so I don’t know how else to find the model number other than the sticker on the bottom so if you know how to find the model number in the computer I will figure it out and let you know but right now I’m kind of dead in the water there

[jenk1314]

Hello

You could try an usb wifi connection.. Just make sure the part is compatible with your usb port. Also compatible with win 7.

I believe I’m actually running Windows 10 in it and how would I find out what the the right compatible USB Wi-Fi connection would be for my laptop?

[Bruce]

In the meantime, why not get an ethernet cable and plug the laptop directly into the new modem/ router.
It sounds like your wireless adapter in the laptop is not compatible with your new network hardware.
If so, and you want to be wireless, you’ll need a USB wifi dongle that supports the new hardware.

[Bruce]

@jenk1314 - what’s the latest?

[jenk1314]

Thanks everyone I got a Wi-Fi dongle that fixed it thank you

[Bruce]

Awesome.
Thanks fore the update.
Will close as solved (y)