Using my own router

[fosnipes]

Hello, I upgraded my internet to Fibercast FTTH but I’ve been having issues with the wifi reaching the back of my flat. This is an old building and the wifi was never great but I managed to fit it using my own router Asus Rog Rapture GT-AC2900. I was previously with Virgin Media who used the Super hub 3 and it was pretty easy to setup, change it to modem mode and boom lt worked. But with this new moden I don’t see a modem mode or understand how to go about using my own router. I was reading that you need to watch for double NAT issues so thought I’d ask for advice.

My router / GT-AC2900

https://rog.asus.com/networking/rog-rapture-gt-ac2900-model/

My new Modem / Icotera 14850

https://icotera.com/products/managed-wi-fi-routers/wi-fi-5-ethernet-router-i485x-series

[Bruce]

sounds like the new modem/router has not got the range that the old modem/router had.
what’s the distance involved and what are the obstacles in between?

can the new device be relocated, sometimes just a small distance makes a difference?
any chance you can run an ethernet cable between the two locations?

[Rustys]

Since changing to the new modem did you reset the router to factory may be having issues with the old setting for the old modem.

[Bruce]

@fosnipes - any update?

[Rustys]

following instruction on other forums closed.