All download speeds slow except for certain things?

[uniplier]

This problem is driving me crazy. All download speeds on anything browser related and app related(like chrome downloader or bitdefender) are incredibly slow (100 KB/s). My images like on discord have also been extremely slow, it takes minutes just to load a single gif. I have tried using a VPN which for the most part worked, but made everything else internet related on my computer wont work, but recently, the vpn has made things even slower, like 5-50 KB/s. I have been able to download things on mega, which also worked a little bit, but even that has slowed down to horrible speeds. I’ve tried factory resetting my computer and antivirus, none of which has worked. I even cleaned the dust out of my computer, and that didn’t even work, not even a little. When I reset my computer, speeds returned to normal for about an hour, and then went back down without ever going up again. The crazy thing is, all my downloads on game related stuff like steam and epic (and even valorant) have continued to work at normal speeds. Is there any way to get this problem to stop without buying a whole new computer?

[MEDIA=imgur]a/MezrwgR[/MEDIA]

[Bruce]

any chance your internet connection is being throttled by your provider?
rebooted your modem lately?

[Malnutrition]

Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.

Please downloaded MINITOOLBOX unzip to your desktop and run it as admin.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and Attach the log in your reply.

[uniplier]

any chance your internet connection is being throttled by your provider?
rebooted your modem lately?

My family lives in the middle of nowhere so I mainly use a personal hotspot for computer stuff, would this be a problem?

[Bruce]

could be.
all depends on the plan you are on with your provider.
and I’ll be honest, my idea is only one possible theory that could explain your issues.

while most providers these days offer unlimited plans, sometimes that doesn’t actually mean “unlimited”.
some offer different bandwidths based on the time of day, others have a “fair go” policy which is unlimited unless they detect you are downloading a truck tonne of data over a certain period and go “hang on, that’s not fair to others”.

one explanation for low speeds such as yours, is that you have used up all your monthly data allowance.
and you may have a dynamic IP address so when you reboot the PC, your speed is good for awhile until your Provider detects it is you again.

when you say personal hotspot, do you mean your smart phone’s data plan?

[uniplier]

Get System Info Log.

Include in your next reply a Get System Info log.
Save it to your desktop when complete.
Once you have the file on your desktop, then upload it here, and Here.
Copy the URL after your report is loaded.
Then send us the link.

Please downloaded MINITOOLBOX unzip to your desktop and run it as admin.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and Attach the log in your reply.

Here are the GSI things:

https://files.catbox.moe/80gakv.zip

https://www.getsysteminfo.com/report/07753c11a1cee2a13288e7dbfd0abd75

[uniplier]

could be.
all depends on the plan you are on with your provider.
and I’ll be honest, my idea is only one possible theory that could explain your issues.

while most providers these days offer unlimited plans, sometimes that doesn’t actually mean “unlimited”.
some offer different bandwidths based on the time of day, others have a “fair go” policy which is unlimited unless they detect you are downloading a truck tonne of data over a certain period and go “hang on, that’s not fair to others”.

one explanation for low speeds such as yours, is that you have used up all your monthly data allowance.
and you may have a dynamic IP address so when you reboot the PC, your speed is good for awhile until your Provider detects it is you again.

when you say personal hotspot, do you mean your smart phone’s data plan?

Yes, I usually use one of our old IPads that seemed to never run out, but I just now switched to one that does, and it is downloading things fine again.

[Malnutrition]

I’ll have a look at the logs tomorrow. I’m headed off to sleep, work comes early for me. ???

[Bruce]

but I just now switched to one that does, and it is downloading things fine again.

OK cool, we may have our answer.

[Malnutrition]

These are all things that should help speed up your connection, and save on bandwidth.

You can create a new restore point by running the command in the code box below in an elevated command prompt, so that if you are not happy with the settings, then you will be able to revert easily.
[ICODE]WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10 [/ICODE]

---

Uninstall the following with Geek Uninstaller. Windows defender is sufficient to protect your machine and will use less bandwidth.

Bitdefender Agent (HKLM...\Bitdefender Agent) (Version: 26.0.1.233 - Bitdefender)
Bitdefender Total Security (HKLM...\Bitdefender) (Version: 26.0.21.78 - Bitdefender)
Bitdefender VPN (HKLM...\Bitdefender VPN) (Version: 25.5.6.3 - Bitdefender)

---

Reset your Hosts file, it isn’t listed correctly under minitoolbox log.
[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

---

Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as 123.bat then right click on 123.bat and run as admin.

Note: Do not copy the word code.

Note: This batch will reboot your machine so close anything you are working on and save it.

@echo off
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\temp\*.*"
ipconfig /flushdns
netsh winsock reset catalog
netsh int ip reset c:\resetlog.txt
ipconfig /release
ipconfig /renew
netsh int ipv4 reset
netsh int ipv6 reset
netsh advfirewall reset
netsh advfirewall set allprofiles state ON
reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f 
netsh winhttp reset proxy
pause
shutdown -r
Exit /B

---

Set your DNS server to adblocking DNS, this will save bandwidth, helps out since you are on a limited plan.

https://alternate-dns.com/

[ul]
[li]Set your primary DNS to [COLOR=rgb(184, 49, 47)]76.76.19.19[COLOR=rgb(184, 49, 47)] [/li][li]Secondary server [COLOR=rgb(184, 49, 47)]76.223.122.150[/li][/ul]
Instructions for setting DNS click here.

---

Use O&O shutup ten, with suggested and somewhat suggested option ticked, reboot the machine.[/COLOR][/COLOR][/COLOR]

[Bruce]

@uniplier - any news?

[uniplier]

@uniplier - any news?

things have been smooth since I switched off the one that never seemed to run out

[uniplier]

These are all things that should help speed up your connection, and save on bandwidth.

You can create a new restore point by running the command in the code box below in an elevated command prompt, so that if you are not happy with the settings, then you will be able to revert easily.
[ICODE]WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10 [/ICODE]

---

Uninstall the following with Geek Uninstaller. Windows defender is sufficient to protect your machine and will use less bandwidth.

Bitdefender Agent (HKLM...\Bitdefender Agent) (Version: 26.0.1.233 - Bitdefender)
Bitdefender Total Security (HKLM...\Bitdefender) (Version: 26.0.21.78 - Bitdefender)
Bitdefender VPN (HKLM...\Bitdefender VPN) (Version: 25.5.6.3 - Bitdefender)

---

Reset your Hosts file, it isn’t listed correctly under minitoolbox log.
[ol]
[li]Click here to download RstHosts v2.0[/li][li]Save the file to your desktop.[/li][li]Right Click and Run as Administrator.[/li][li]Click on Restaurer, then click OK at the prompt.[/li][li]This will restore the default host file.[/li][/ol]

---

Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as 123.bat then right click on 123.bat and run as admin.

Note: Do not copy the word code.

Note: This batch will reboot your machine so close anything you are working on and save it.

@echo off
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\temp\*.*"
ipconfig /flushdns
netsh winsock reset catalog
netsh int ip reset c:\resetlog.txt
ipconfig /release
ipconfig /renew
netsh int ipv4 reset
netsh int ipv6 reset
netsh advfirewall reset
netsh advfirewall set allprofiles state ON
reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
netsh winhttp reset proxy
pause
shutdown -r
Exit /B

---

Set your DNS server to adblocking DNS, this will save bandwidth, helps out since you are on a limited plan.

https://alternate-dns.com/

[ul]
[li]Set your primary DNS to [COLOR=rgb(184, 49, 47)]76.76.19.19[COLOR=rgb(184, 49, 47)] [/li][li]Secondary server [COLOR=rgb(184, 49, 47)]76.223.122.150[/li][/ul]
Instructions for setting DNS click here.

---

Use O&O shutup ten, with suggested and somewhat suggested option ticked, reboot the machine.
[/COLOR][/COLOR][/COLOR]

[COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)][COLOR=rgb(184, 49, 47)]
can you tell me how i can revert to the time when i backed up?[/color][/color][/color]

[Malnutrition]

You went thru the steps?

https://support.microsoft.com/en-us/windows/use-system-restore-a5ae3ed9-07c4-fd56-45ee-096777ecd14e

[Bruce]

@uniplier - where we at?