No internet connection on start-up until restart after updating BIOS

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  • Roee
    PCHF Member
    • Jul 2021
    • 8

    #1

    No internet connection on start-up until restart after updating BIOS

    hii,
    i am posting this again since the original thread was closed due to reason i don’t understand,
    for some reason it was thought to be a company computer, this is my own PC at home which i built from parts and not a pre-built one.

    I recently updated my BIOS and everything works great but one thing, every time I turn my PC on there is no internet connection until I restart my PC.
    I tried updating my network driver and reseting my switch and the modem, but it did not work.

    I did notice two things:
    1. my switch has lights when there is connection and when the PC turned off the light is on but when i turn it on the light turns off until the restart which means that when i turn it on it stops the connection.
    2. when i turn on the PC it skips the loading screen with the company logo and after the restart it does show it.

    I have no idea what the problem is but it started after the update so I think it is something with the PC and not with the switch or the cabels.

    If it helps the motherboard is Asus ROG Strix Z490-E Gaming and the BIOS version is 2103
  • Roee
    PCHF Member
    • Jul 2021
    • 8

    #2
    by company logo i mean the Asus ROG logo from the motherboard

    Comment

    • Rustys
      PCHF Member
      • Jul 2016
      • 7862

      #3
      Check the BIOS make sure that it is listed there.
      Look to see if it is disabled

      Is it showing in Device Manager?

      Is the network Icon showing in the task bar?

      Have you tried removing the network information from device manager then reboot
      May have to select show hidden devices to make sure you get all of them.

      Rebooted the network
      Modem Switch Router…

      What have you tried besides software update ad when did they come from?

      Comment

      • Roee
        PCHF Member
        • Jul 2021
        • 8

        #4
        Is it showing in Device Manager?
        sorry i am not sure i understood what to look for, what should be showing in device manager?

        Is the network Icon showing in the task bar?
        yes

        Have you tried removing the network information from device manager then reboot?
        how do i know which one to uninstall? i have 14 devices under network adapters in the device manager

        What have you tried besides software update ad when did they come from?
        when did what come from?
        i tried disconnecting and reconnecting cabels,
        i tried rebooting the both modem and the switch.

        i also found a post where they said to try using those commands in the CMD but it did not work:
        ipconfig /release
        ipconfig /flushdns
        ipconfig /renew

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          What does the network icon look like?

          If you skip the switch and go directly to the modem does that make a difference?

          Have you tried the windows 10 network reset?

          Download MiniToolBox and save the file to the Desktop.

          Close the browser and run the tool, check the following options;

          Checkmark following boxes:

          Flush DNS
          Reset FF proxy Settings
          Reset IE Proxy Settings
          Report IE Proxy Settings
          Report FF Proxy Settings
          List content of Hosts
          List IP configuration
          List Winsock Entries
          List last 10 Event Viewer log
          List Installed Programs
          List Users, Partitions and Memory size
          List Devices (problems only)
          List Restore Points

          Click on Go.

          Post the resulting log in your next reply for us.
          Originally posted by Roee
          Have you tried removing the network information from device manager then reboot?
          how do i know which one to uninstall? i have 14 devices under network adapters in the device manager
          Every one of them that way they system will reset the network back to a factory state.
          Do not do yet lets see what the Minitoolbox tells us.
          Originally posted by Roee
          What have you tried besides software update ad when did they come from?
          when did what come from?
          Originally posted by Roee
          I tried updating my network driver and reseting my switch and the modem, but it did not work.

          Comment

          • Roee
            PCHF Member
            • Jul 2021
            • 8

            #6
            well i feel like there is a virus somewhere as i have no idea what is that fake FitGirl that its says under Reset IE Proxy Settings

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Driver Booster 8 (HKLM-x32...\Driver Booster_is1) (Version: 8.3.0 - IObit)

              This is what we call snake oil crap garbage useless
              You shouldn’t use any β€œDriver Updater” programs. These kind of programs are completely useless on top of being harmful. If you need to download drivers for a device, download them straight from that computer manufacturer website or the device manufacturer website. This will ensure that you have legitimate and working drivers.

              Read through here.
              Page 1 of 2 - Pros and Cons of Driver Booster 2 ? - posted in All Other Applications: What are the Pros & Cons of Driver Booster 2 ?   Is it safe to be used by a somewhat computer illiterate person , if safe at all ?   Is it reliable ?   Is there any known problems to it or but use of it ?   Would you use it ? If not , then why and what is your best alternative ?  


              Same thing can be stated about this
              IObit Software Updater
              IObit Uninstaller 10

              Β΅Torrent (HKCU...\uTorrent) (Version: 3.5.5.46010 - BitTorrent Inc.)
              Depending upon use some file from Torrent serves can have hacks, cracks, malware ETC…
              Originally posted by Roee
              well i feel like there is a virus somewhere as i have no idea what is that fake FitGirl that its says under Reset IE Proxy Settings
              That is actually in your Host file. Lets reset that

              Comment

              • Roee
                PCHF Member
                • Jul 2021
                • 8

                #8
                so basically all i should not use the IObit apps and just do it the regular way as it is the safest?

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Originally posted by Roee
                  so basically all i should not use the IObit apps and just do it the regular way as it is the safest?
                  Correct

                  Personally there is no telling how much damage has been done would think about backing up personal files and do a factory reset and start fresh. Your decision on how you wish to proceed.

                  Uninstall programs may remove files and make changes to the registry that the system requires to run smoothly.

                  Comment

                  • Roee
                    PCHF Member
                    • Jul 2021
                    • 8

                    #10
                    if i can update the driver thorugh Armoury Crate which is an official program from Asus(as far as i know) is it safe to use this kind of program or is it still better to download directly from the manufacturer website?
                    for the time being i will reset the host file and update if it worked tomorrow.

                    Comment

                    • Rustys
                      PCHF Member
                      • Jul 2016
                      • 7862

                      #11
                      That is up to you. I prefer the manufacturer website. Yes Armoury Crate is by and for ASUS safe I have never used it from what I have researched no one has had any known issues.

                      You should never update drivers unless the update fixes an issue that you are having.

                      Comment

                      • Roee
                        PCHF Member
                        • Jul 2021
                        • 8

                        #12
                        resetting the hosts file did not work.
                        i guess the best solution is to do a factory reset i hope it will help

                        Comment

                        • Rustys
                          PCHF Member
                          • Jul 2016
                          • 7862

                          #13
                          Do not forget to use a clean system to download the Drivers that you need to run the system starting with the ChipSet.

                          would also suggest that you delete all the partitions and not just do a reinstall since that would be reinstalling back on top of an already bad system.

                          Comment

                          • Roee
                            PCHF Member
                            • Jul 2021
                            • 8

                            #14
                            what do you mean by clean system?

                            Comment

                            • Rustys
                              PCHF Member
                              • Jul 2016
                              • 7862

                              #15
                              Not on the affected system to prevent from reinfection.

                              Comment

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