Slow internet for unknown reason

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  • Dos
    PCHF Member
    • Aug 2020
    • 3

    #1

    Slow internet for unknown reason

    Hello, I am connected to my internet through Realtek RTL8192EE Wireless LAN 802.11n PCI-E NIC, and for some reason my internet is just so poor on my PC. For instance my Xbox, which is next to my PC, downloads games at 50/60mpbs but my PC is barely at 1.5mpb/s and was just wandering why this was and if I could fix this soon? I bought a network extender which did pretty much nothing to both PC and Xbox and was going to buy a TP Link but didn’t really want to waste more money. Thank you for any help/answers and stay safe.

    PS. My router is downstairs so cannot have a wired connection
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    on the PC, when you go to speedtest.net website, what speeds does it show?
    have you rebooted the PC and modem/router?

    what is the make/model of the modem/router?

    to either rule out (rule in) the wifi connection, take the PC downstairs to the router and connect it via an ethernet cable.
    than you’ll know if it’s simply a wireless thing or something particular with the PC.

    Comment

    • Dos
      PCHF Member
      • Aug 2020
      • 3

      #3
      Originally posted by Bruce
      on the PC, when you go to speedtest.net website, what speeds does it show?
      have you rebooted the PC and modem/router?

      what is the make/model of the modem/router?

      to either rule out (rule in) the wifi connection, take the PC downstairs to the router and connect it via an ethernet cable.
      than you’ll know if it’s simply a wireless thing or something particular with the PC.
      I appreciate the fast reply, on the speedtest website my download Speed is 20mbps and upload is 16. I’m not sure on the make but we recently had someone fit a new Router which was a newer make. My network is Sky. Hope this helps thank you

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        20Mbps is pretty low for a fast DSL connection.
        add to that others on the same network, wifi speed and distance, and bandwidth and your PC’s 1.5Mbps could just be a time of day thing or the norm.

        would still like to see the PC relocated and the connection changed to ethernet.

        Comment

        • Rustys
          PCHF Member
          • Jul 2016
          • 7862

          #5
          Thread closed lack of response form original poster

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