Strange case of slow internet

[frifar]

Dear all, I am having a strange case of slow internet. I am using wired connection.

My Geforce 570 from 5 years ago died recently, so I went to a store to buy Radeon RX 5600 XT.
I installed the drivers and the “Radeon software”, but ever since then I am having a slow internet connection.

But I am not having a typical slow internet connection, it’s a lot weirder. Internet browsing, SNS software, Steam is all slow, like really slow. Opening youtube takes about 20 seconds, and sometimes videos won’t load at all. Speed test always won’t start the first time by giving me latency of 10876 ms. The second time gives me on max 85 Mbps down and 80 up with a latency of 26 ms, which is pretty fast to me.

What is even more strange to me is that when I play online games, for example, Counter-Strike Global Offensive, the dashboard doesn’t load, but I can still connect to servers, and I have very smooth connection when gaming. However, browsing while gaming is still slow.

I hope someone could help me. Thank you.

Here’s my PC spec (custom build):
OS: Windows 10 64bit Home
CPU: AMD Ryzen 5 2600
Motherboard: X470 AORUS GAMING 5 WIFI (I’m only using WIFI for mobile-hotspot, I am using wired connection for the PC)
RAM: 16GB
GPU: AMD Radeon RX 5600 XT

[veeg]

Hello

Hopefully some of our members will chime in soon..

@Rustys @georgeks

[georgeks]

If you uninstall the “official” AMD drivers and install drivers from Windows update?

Go to Device Manager, right-click on the Display Adapters and select to uninstall it (and remove the drivers too).
Reboot the system and run Windows Update.

See what happens.

[frifar]

I already did and it didn’t change the situation.

Also, installing drivers from Windows does not support dual display for some reason.

[Malnutrition]

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Security Check Scan.
[HEADING=1][ul]
[li]Download Security Check to your desktop.[/li][li]Right click it run as administrator.[/li][li]When the program completes, the tool will automatically open a log file.[/li][li]Please post that log here in your next post.[/li][/ul][/HEADING]
HijackThis.

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2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.

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Please download MiniToolBox and save it to your desktop.

Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply