Unable to connect to network until restart (PC)

[miniac69]

Hello everyone, I have just purchased a new Windows 10 PC but I am having a nightmare connecting to the internet. Basically I noticed that when I turn the machine on it will never connect to the internet and gives me the ‘Unable to connect to network’ message. However if I restart the machine it connects straight away and works faultlessly. I should also point out that the PC has a wireless network card!

I contacted the makers of the machine and they have had me try installing drivers, performing a reset of the OS and the fully reinstalling it but none of this has worked. They even sent me a new wireless card to try, but this has not made any difference. I have had the machine over a week now but don’t want to install anything in case it has to be reset or sent back and now they have stopped responding to my emails.

Can anyone help me? I have a couple of other laptops in the house and they all connect when this one can’t so I am totally stumped.

Any help would be most appreciated!

[Malnutrition]

Speccy Scan.

[ul]
[li]Please go here and download Speccy.[/li][li]Install and run the program.[/li][li]Upon Completion:[/li][li]Hit File[/li][li]Publish Snap Shot[/li][li]A link will appear, post that link.[/li][/ul]

================================================== ==============

MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

[miniac69]

http://speccy.piriform.com/results/Ed3P3x3JpFGnx367YMGuJN0

[miniac69]

MiniToolBox by Farbar Version: 17-06-2016
Ran by Oliver Howard (administrator) on 12-07-2019 at 22:52:38
Running from “C:\Users\Oliver Howard\AppData\Local\Packages\Microsoft.MicrosoftE dge_8wekyb3d8bbwe\TempState\Downloads”
Microsoft Windows 10 Home (X64)
Model: Vortex XT Manufacturer: PC Specialist LTD
Boot Mode: Normal

---

========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
“Reset IE Proxy Settings”: IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC = WiFi (Connected)
Intel(R) Ethernet Connection (2) I219-V = Ethernet (Media disconnected)
[HEADING=1]----------------------------------[/HEADING]
[HEADING=1]IPv4 Configuration[/HEADING]
[HEADING=1]----------------------------------[/HEADING]
pushd interface ipv4
reset
set global
set interface interface=“Ethernet (Kernel Debugger)” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Ethernet” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“WiFi” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 1” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface=“Local Area Connection* 2” forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
[HEADING=1]End of IPv4 configuration[/HEADING]
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-382C4DR
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
Physical Address. . . . . . . . . : 04-92-26-C4-C0-71
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 02-0C-43-01-9A-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 00-0C-43-01-9A-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC
Physical Address. . . . . . . . . : 00-0C-43-01-9A-6F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4465:3df9:a4fb:7a78%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.9(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 12 July 2019 22:50:31
Lease Expires . . . . . . . . . . : 13 July 2019 22:50:30
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 402656323
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-BA-3B-F6-04-92-26-C4-C0-71
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Server: dsldevice.lan
Address: 192.168.1.254
DNS request timed out.
timeout was 2 seconds.
Name: google.com
Address: 2a00:1450:4009:809::200e

Pinging google.com [216.58.213.14] with 32 bytes of data:
Reply from 216.58.213.14: bytes=32 time=105ms TTL=55
Reply from 216.58.213.14: bytes=32 time=103ms TTL=55
Ping statistics for 216.58.213.14:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 103ms, Maximum = 105ms, Average = 104ms
Server: dsldevice.lan
Address: 192.168.1.254
DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 2001:4998:44:41d::4
2001:4998:44:41d::3
2001:4998:c:1023::4
2001:4998:58:1836::11
2001:4998:58:1836::10
2001:4998:c:1023::5
72.30.35.10
98.137.246.8
98.138.219.231
72.30.35.9
98.137.246.7
98.138.219.232
[HEADING=1]Pinging yahoo.com [72.30.35.10] with 32 bytes of data:
Reply from 72.30.35.10: bytes=32 time=134ms TTL=53
Reply from 72.30.35.10: bytes=32 time=146ms TTL=53
Ping statistics for 72.30.35.10:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 134ms, Maximum = 146ms, Average = 140ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms[/HEADING]
[HEADING=1]Interface List
9…04 92 26 c4 c0 71 …Intel(R) Ethernet Connection (2) I219-V
4…02 0c 43 01 9a 6f …Microsoft Wi-Fi Direct Virtual Adapter
8…00 0c 43 01 9a 6f …Microsoft Wi-Fi Direct Virtual Adapter #2
3…00 0c 43 01 9a 6f …Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC
1…Software Loopback Interface 1[/HEADING]
[HEADING=1]IPv4 Route Table[/HEADING]
[HEADING=1]Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.9 55
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.9 311
192.168.1.9 255.255.255.255 On-link 192.168.1.9 311
192.168.1.255 255.255.255.255 On-link 192.168.1.9 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.9 311
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.9 311[/HEADING]
[HEADING=1]Persistent Routes:
None
IPv6 Route Table[/HEADING]
[HEADING=1]Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
3 311 fe80::/64 On-link
3 311 fe80::4465:3df9:a4fb:7a78/128
On-link
1 331 ff00::/8 On-link
3 311 ff00::/8 On-link[/HEADING]
[HEADING=1]Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\NLAapi.dll [70144] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [324408] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [92160] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [408800] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:[/HEADING]
Error: (07/12/2019 02:29:07 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0xC004C003
Sku Id=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8
Error: (07/12/2019 02:29:07 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0xC004C003
Error: (07/12/2019 02:27:02 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F025
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F025
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0x80072EFE
Sku Id=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EFE
Error: (07/12/2019 02:25:18 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F025
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=2
Error: (07/12/2019 02:25:17 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007139F
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable
Error: (07/12/2019 02:24:11 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F025
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1
Error: (07/12/2019 02:20:05 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0xC004F025
Command-line arguments:
RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=2
[HEADING=1]System errors:[/HEADING]
Error: (07/12/2019 10:42:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscDataP rotectionUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 10:42:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscBroke rManagerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 10:42:39 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.Security AppBrokerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 10:39:43 PM) (Source: RTWlanE) (User: )
Description: Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC : Has determined that the network adapter is not functioning properly.
Error: (07/12/2019 08:22:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscDataP rotectionUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 08:22:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.Security AppBrokerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 08:22:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunchWindows.SecurityCenter.WscBroke rManagerUnavailableNT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
Error: (07/12/2019 08:19:01 PM) (Source: RTWlanE) (User: )
Description: Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC : Has determined that the network adapter is not functioning properly.
Error: (07/12/2019 08:12:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the CDPSvc service.
Error: (07/12/2019 08:12:20 PM) (Source: RTWlanE) (User: )
Description: Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC : Has determined that the network adapter is not functioning properly.
[HEADING=1]Microsoft Office Sessions:[/HEADING]
Error: (07/12/2019 02:29:07 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004C0032b1f36bb-c1cd-4306-bf5c-a0367c2d97d8
Error: (07/12/2019 02:29:07 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004C00300010001(0x00000000, 14:28:33:811 - https://activation-v2.sls.microsoft....tension=Retail )
00020001(0x00000000, 14:28:33:811)
00030001(0x00000000, 14:28:33:811 - https://activation-v2.sls.microsoft.com )
00030002(0x00000000, 14:28:33:811 - 0)
00040001(0x00000000, 14:28:33:811 - https://activation-v2.sls.microsoft.com )
00040002(0x00000000, 14:28:33:826 - 1, , , )
00050002(0x80072F94, 14:28:33:826 - 0, 1)
00040006(0x00000001, 14:28:33:826 - 0, https://activation-v2.sls.microsoft.com , <N/A>, <N/A>)
00020005(0x00000000, 14:28:33:826 - 0)
0002000C(0x00000000, 14:29:07:812 - 500)
00010002(0x8004FC01, 14:29:07:812 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance " xmlns:xsd=" XML Schema “>soap:Bodysoap:Faultsoap:ServerSoapException0xC00 4C003103 (Activation) - [PA Product key blocked. —> Product key blocked]</soap:Fault></soap:Body></soap:Envelope>)
00010003(0x8004FC01, 14:29:07:812)
Error: (07/12/2019 02:27:02 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004F025RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004F025RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EFE2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8
Error: (07/12/2019 02:26:29 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EFE00010001(0x00000000, 14:24:26:491 - https://activation-v2.sls.microsoft....tension=Retail )
00020001(0x00000000, 14:24:26:491)
00030001(0x00000000, 14:24:26:491 - https://activation-v2.sls.microsoft.com )
00030002(0x00000000, 14:24:26:491 - 0)
00040001(0x00000000, 14:24:26:491 - https://activation-v2.sls.microsoft.com )
00040002(0x00000000, 14:24:26:491 - 1, , , )
00050002(0x80072F94, 14:24:31:370 - 0, 1)
00040006(0x00000001, 14:24:31:370 - 0, https://activation-v2.sls.microsoft.com , <N/A>, <N/A>)
00020005(0x00000000, 14:24:31:370 - 0)
00020008(0x80072EFE, 14:26:29:191 - SOAPAction: " http://microsoft.com/SL/ProductActiv...ice/IssueToken "
Content-Type: text/xml; charset=utf-8
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00010002(0x80072EFE, 14:26:29:191 - )
00010003(0x80072EFE, 14:26:29:191)
Error: (07/12/2019 02:25:18 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004F025RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=2
Error: (07/12/2019 02:25:17 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Net workAvailable
Error: (07/12/2019 02:24:11 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004F025RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=1
Error: (07/12/2019 02:20:05 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0xC004F025RuleId=3482d82e-ca2c-4e1f-8864-da0267b484b2;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2b1f36bb-c1cd-4306-bf5c-a0367c2d97d8;NotificationInterval=1440;Trigger=Use rLogon;SessionId=2
[HEADING=1]CodeIntegrity Errors:[/HEADING]
Date: 2019-07-12 13:41:33.295
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume6\Windows\Microsoft.NET\Fram ework64\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.
Date: 2019-07-12 13:41:33.294
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume6\Windows\Microsoft.NET\Fram ework\v4.0.30319\mscorsvw.exe because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
Microsoft OneDrive (HKCU...\OneDriveSetup.exe) (Version: 19.103.0527.0003 - Microsoft Corporation)
Realtek PCI-E Wireless LAN Driver (HKLM-x32...\InstallShield_{70714FB7-4084-4202-A599-2D5935DECB67}) (Version: Drv_3.00.0018 - REALTEK Semiconductor Corp.)
Speccy (HKLM...\Speccy) (Version: 1.32 - Piriform)
========================= Devices: ================================

========================= Memory info: ===================================
Percentage of memory in use: 13%
Total physical RAM: 16322.87 MB
Available physical RAM: 14044.79 MB
Total Virtual: 19266.87 MB
Available Virtual: 15145.96 MB
========================= Partitions: =====================================
1 Drive c: (Windows) (Fixed) (Total:237.61 GB) (Free:207.6 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:931.5 GB) (Free:931.33 GB) NTFS
========================= Users: ========================================
User accounts for \DESKTOP-382C4DR
Administrator DefaultAccount Guest
Oliver Howard WDAGUtilityAccount

**** End of log ****

[Malnutrition]

Address: 192.168.1.254
DNS request timed out.
timeout was 2 seconds.

Set your DNS to Google DNS.

Use DNS jumper.

If this has no help, then we will set you up a static IP address.

[miniac69]

I downloaded DNS jumper and selected Google public DNS and then clicked ‘Apply DNS’. I hope that was correct. However it still does the same as before, I need to restart before it connects.

I don’t know a whole lot about computers but couldn’t help notice this in the minitoolbox results:
Error: (07/12/2019 08:12:20 PM) (Source: RTWlanE) (User: )
Description: Realtek 8814AE Wireless LAN 802.11ac PCI-E NIC : Has determined that the network adapter is not functioning properly.

Is that anything to be concerned about?

Thank you for your help by the way!

[Malnutrition]

We will try a static ip.

Hit the start button type ncpa.cpl

[MEDIA=imgur]7nbTmOb[/MEDIA]

Right Click your connection, then select properties,

[MEDIA=imgur]Y6YGJqS[/MEDIA]

Select Internet Protocol Version 4, then Properties.

[MEDIA=imgur]Poy4YDl[/MEDIA]

Set your Default GateWay To: Default Gateway . . . . . . . . . : 192.168.1.254
Set your IP Address To : IPv4 Address. . . . . . . . . . . : 192.168.1.9
Set your Subnet Mask To: Subnet Mask . . . . . . . . . . . : 255.255.255.0
Set your Primary DNS To: … : 8.8.8.8
Set your Alternate DNS To: … : 8.8.4.4

[MEDIA=imgur]eImnGEm[/MEDIA]

[miniac69]

Thanks for your help once again but it has made no difference. I am beginning to wonder if I have just been really unlucky with two network cards or perhaps for some reason they are not right for my pc? That might not make sense but in desperation am wondering if I should just go and buy a cheap one and try it?

[Malnutrition]

That would be the next most logical step. If you are sure the network card is seated correctly.
The minitoolbox log does specify that it isn’t working correctly, although that could be due to a driver but you say you have tried that.

Only thing left is to try a cheap adapter or try the computer on a different network, that is easier said than done tho.

[miniac69]

OK so I bought the cheapest card that I could get my hands on and it is now working fine! Is it possible that they could have fitted one to my PC that was not compatible? I have been sent one replacement for it already so it would seem unlikely that I could have had two bad ones in a row.

[Malnutrition]

You would think that they would know what cards are compatible, I’m guessing that you just have some bad luck and got two faulty cards, I’d just request a refund for the card.

[miniac69]

Well I shall see what happens but thank you for your help Malnutrition!

[Malnutrition]

Alright, let us know what happens.

[veeg]

Any updates?

[miniac69]

Any updates?

As I said in my last post the cheap wireless card has worked. I thought the makers of my PC would get funny over the warranty if I told them I had put a different card in it so I emailed to ask if I could. They will only keep the 3 year warranty if they are the only people to touch the machine, which I suppose is fair as they are offering to repair it (although they were happy for me to fit the card they swapped). I just didnt want to lose the machine for weeks, after already spending a couple of weeks not using it over this problem. So I have just told them I will live with it until I can spare the machine, but in reality I am just going to use it as it is.

Thanks for your help!