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My computer died. I use Mozilla Firefox and as I was logged in I assumed all my passwords and favourite bookmarks were saved to my account. However, I fired up an old computer and logged into Firefox, expecting all of my saved data to be restored from my account. But, what happened was that Firefox backed up the data from the old computer overwriting what had been saved from the computer that died.
Is there any way I can restore the data that was there before my new computer died?
They should have been syncβd as long as you told FF to do so.
Have you checked in Settings > click on your account > Sync Settings > in the Sync area, check Passwords are in the list of items to sync.
Can you still access the drive from the dead PC, if so, in C:\Users<your account>\AppData\Roaming\Mozilla\Firefox\Profiles\ youβll find logins.json which contains your passwords, but if you want all your settings, copy the the whole folder and paste it into the new profile FF created on the βnewβ PC.
Thanks for your fast reply.
I had to restet the password when I started on the old PC as Iβd forgotten it.
The dead PC is under warranty and the engineer is supposed to be coming today to fix it, hopefully Iβll get use of the HDD back with all my stuff on it. If he just changes out the whole computer Iβll ask him for the HDD so I can get access to it.
Engineer did a few diagnostics and fitted a new motherboard. The new board wouldnβt even run diagnostics so heβs ordered a new processor and new memory. Iβm thinking it might be the power supply but Iβm waiting for him to come back again. My first HP computer and probably my last.
No change on the Firefox problem, Iβm hoping that all will be solved when the computers fixed.
Engineer came yesterday and fitted new memory and new processor to the new motherboard. Still exactly the same, wonβt even boot to the setup menu or the HP diagnostic USB. Heβs now ordered a new power supply as itβs the only thing left to change. Returning on Tuesday to try again. If this fails then itβs a new computer.
Definitely my last HP computer.
Meanwhile, Iβve ordered an M.2 to USB adaptor so I can get my data from the hard drive, which will hopefully sort out my Firefox problem.
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