Internet lost when Gaming - followup

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  • flop
    PCHF Member
    • Oct 2023
    • 17

    #1

    Internet lost when Gaming - followup

    Hi all, I have posted recently but got too busy to deal with the suggested solutions of trying a USB wireless adapter- hence this thread is now closed . However, I have since figured out something new which might be useful knowledge?

    My wifi only disconnects when my laptop is charging while I am opening the games. If I unplug it, it all functions as normal and I can game without issue. If I plug it in again, the issue comes back. While this might seem like a solution, my FPS drop significantly when I am not charging my laptop, so I would still prefer to get the issue bypassed.

    Thank you to everyone for keeping up with me, and happy Halloween.
  • Bruce
    PCHF Moderator
    • Oct 2017
    • 10702

    #2
    have you tried going into Control Panel, Device Manager, expand Network Adapters, double click your wireless adapter, go to the Power Management tab, and untick β€œAllow this computer to turn off this device”.

    Comment

    • flop
      PCHF Member
      • Oct 2023
      • 17

      #3
      I unticked it (it was ticked on before), though the problem persists.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        another clutch of the straw…

        try going into Control Panel, Power Options, for whatever power plan you are currently using, click the Change plan settings link.
        click the change advanced power settings link, expand USB settings, under selective suspend, change to Disabled.

        what wifi adapter are you now using, a USB one or the inbuilt laptop one?

        Comment

        • flop
          PCHF Member
          • Oct 2023
          • 17

          #5
          I’m pretty sure I’m using the inbuilt laptop one, I never plugged in any external stuff that could do it otherwise, If that is what that means. I tried the proposed solution, still doesn’t work.

          Comment

          • Bruce
            PCHF Moderator
            • Oct 2017
            • 10702

            #6
            let’s get your complete PC specs.
            get Speccy; Speccy - Download Builds
            in Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
            now you can paste that link into your next post.

            Speccy doesn’t show the Power Supply Unit, so list the make/model of the PSU.

            Is Speccy safe?

            Comment

            • Malnutrition
              PCHF Moderator
              • Jul 2016
              • 7045

              #7
              The built in adapter is failing.

              Comment

              • flop
                PCHF Member
                • Oct 2023
                • 17

                #8
                Here is the speccy log: http://speccy.piriform.com/results/a...tLDTal5boLhmI6

                As for the PSU, I don’t actually know how to check that

                Comment

                • Bruce
                  PCHF Moderator
                  • Oct 2017
                  • 10702

                  #9
                  soz, my bad - you have a laptop, no need for the PSU specs.

                  Comment

                  • Bruce
                    PCHF Moderator
                    • Oct 2017
                    • 10702

                    #10
                    your C:\ and D:\ drives are low on space.
                    get CCleaner (free version) or Glary Disk Cleaner or the inbuilt cleanmgr command to remove crap and leftover files.

                    Comment

                    • Bruce
                      PCHF Moderator
                      • Oct 2017
                      • 10702

                      #11
                      @flop - any update?

                      Comment

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